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18 results for It Support Engineer in Bowie, MD
- Washington, DC
- onsite
- Temporary
- 38.43 - 38.43 USD / Hourly
- <p>We are seeking an experienced Deskside Support Technician (Tier II) to provide high‑quality technical support across multiple Federal offices. This role supports critical agency operations by ensuring reliable workstation performance, rapid issue resolution, and exceptional customer engagement for both standard users and senior leadership.</p><p>The ideal candidate brings strong Tier II troubleshooting skills, deep familiarity with Windows enterprise environments, and the ability to deliver timely, professional support in a customer‑focused, mission‑driven setting. This position requires working independently across multiple buildings, prioritizing tickets based on urgency and impact, and maintaining meticulous documentation in an ITSM system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Provide deskside support for DOJ users, responding to dispatched tickets and walk-up issues with professionalism and urgency.</p><p>· Perform break/fix repair on laptops, desktops, and related hardware, including hard drive and battery replacements.</p><p>· Install and configure specialty software applications not distributed through SCCM.</p><p>· Remove or disable devices on the network at the direction of Security.</p><p>· Troubleshoot and resolve printer issues, including diagnosing hardware faults and installing toner.</p><p>· Deliver “white glove” support to DOJ senior management and leadership offices with timely, polished, and customer-first execution.</p><p>· Maintain accurate, up-to-date documentation within the ITSM ticketing system to meet SLA and performance reporting standards.</p><p>· Work across multiple Washington, DC buildings independently, managing daily priorities without direct oversight.</p><p>· Support standard DOJ technology environments including Windows 10, Microsoft Office, Exchange/Outlook, and common enterprise productivity tools.</p>
- 2026-03-03T00:00:00Z
- Cambridge, MD
- onsite
- Temporary
- 25 - 41 USD / Hourly
- <p>Responsible for maintaining customer satisfaction for overall IT support for designated site(s)</p><p>· Responsible for troubleshooting and resolving hardware, software and network issues</p><p>· Responsible for Plant Systems support including vendor collaboration and troubleshooting</p><p>· Responsible to collaboration between multiple teams for continuous improvement</p><p>· Responsible for cyber security compliance related to OS updates, patches and maintenance</p><p>· Responsible for site level incident management and point of escalation</p><p>· Responsible for hardware configuration and deployment for employee onboarding</p><p>· Responsible for hardware asset management for equipment inventory and end of life</p><p>management</p><p>· Responsible for completing and filing system-related documentation</p><p>· Must maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems</p><p><br></p>
- 2026-02-27T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 50 - 55 USD / Hourly
- <p>We are seeking an experienced IT Monitoring & Observability Engineer to support enterprise monitoring, performance, and availability across a complex IT environment. This role is responsible for managing and optimizing a unified monitoring and event management platform, driving actionable insights, improving alert quality, and supporting 24x7 operations.</p><p>The ideal candidate has strong hands‑on experience with OpenText Operations Bridge Manager (OBM) and related monitoring tools, deep knowledge of infrastructure monitoring, and a solid understanding of ITIL/ITSM practices.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support and manage a unified Configuration Management Database (CMDB), ensuring accuracy and standardization</li><li>Collect, aggregate, and analyze monitoring and performance data to support ITIL processes including:</li><li>Configuration</li><li>Event</li><li>Capacity</li><li>Availability</li><li>Demand</li><li>Incident and Problem Management</li><li>Assess, tune, and optimize monitoring capabilities to deliver accurate, actionable alerts for 24x7 operations teams</li><li>Design, create, and maintain intuitive dashboards showing real‑time and historical service health and performance</li><li>Configure, maintain, and optimize monitoring dashboards across diverse infrastructure components</li><li>Deploy, manage, and update Management Packs, connectors, and monitoring policies</li><li>Perform event correlation, suppression, and filtering to reduce alert noise and improve incident triage</li><li>Integrate data from third‑party monitoring tools into a centralized event console</li><li>Conduct proactive performance and availability monitoring, identify root causes, and implement preventive measures</li><li>Support continuous improvement of monitoring strategy, tooling, and operational effectiveness</li></ul>
- 2026-03-16T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 57 - 92 USD / Hourly
- <p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Security Engineer</strong> to design, implement, and support security controls across enterprise systems, cloud environments, and networks. This role focuses on threat detection, vulnerability management, incident response, and maintaining strong security posture across the organization. The ideal candidate has hands‑on experience with modern security tools, cloud platforms, and industry best practices.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Implement and maintain security tools including EDR, SIEM, vulnerability scanners, and identity security solutions.</li><li>Monitor security events, analyze alerts, and respond to potential threats.</li><li>Conduct security assessments, vulnerability scans, and remediation planning.</li><li>Support security operations including incident triage, investigations, and documentation.</li><li>Maintain and improve cloud and on‑prem security configurations (AWS, Azure, O365, firewalls, network appliances).</li><li>Develop and enforce security policies, standards, and technical controls.</li><li>Support IAM processes including MFA enforcement, privilege management, and access reviews.</li><li>Partner with Infrastructure, Cloud, and DevOps teams to ensure secure architectures.</li><li>Contribute to security automation, hardening, and continuous improvement initiatives.</li></ul><p><br></p>
- 2026-03-05T00:00:00Z
- Baltimore, MD
- onsite
- Temporary
- 57 - 92 USD / Hourly
- <p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Security Engineer</strong> to design, implement, and support security controls across enterprise systems, cloud environments, and networks. This role focuses on threat detection, vulnerability management, incident response, and maintaining strong security posture across the organization. The ideal candidate has hands‑on experience with modern security tools, cloud platforms, and industry best practices.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Implement and maintain security tools including EDR, SIEM, vulnerability scanners, and identity security solutions.</li><li>Monitor security events, analyze alerts, and respond to potential threats.</li><li>Conduct security assessments, vulnerability scans, and remediation planning.</li><li>Support security operations including incident triage, investigations, and documentation.</li><li>Maintain and improve cloud and on‑prem security configurations (AWS, Azure, O365, firewalls, network appliances).</li><li>Develop and enforce security policies, standards, and technical controls.</li><li>Support IAM processes including MFA enforcement, privilege management, and access reviews.</li><li>Partner with Infrastructure, Cloud, and DevOps teams to ensure secure architectures.</li><li>Contribute to security automation, hardening, and continuous improvement initiatives.</li></ul><p><br></p>
- 2026-03-05T00:00:00Z
- Falls Church, VA
- onsite
- Temporary
- 57 - 95 USD / Hourly
- <p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Security Engineer</strong> to design, implement, and support security controls across enterprise systems, cloud environments, and networks. This role focuses on threat detection, vulnerability management, incident response, and maintaining strong security posture across the organization. The ideal candidate has hands‑on experience with modern security tools, cloud platforms, and industry best practices.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Implement and maintain security tools including EDR, SIEM, vulnerability scanners, and identity security solutions.</li><li>Monitor security events, analyze alerts, and respond to potential threats.</li><li>Conduct security assessments, vulnerability scans, and remediation planning.</li><li>Support security operations including incident triage, investigations, and documentation.</li><li>Maintain and improve cloud and on‑prem security configurations (AWS, Azure, O365, firewalls, network appliances).</li><li>Develop and enforce security policies, standards, and technical controls.</li><li>Support IAM processes including MFA enforcement, privilege management, and access reviews.</li><li>Partner with Infrastructure, Cloud, and DevOps teams to ensure secure architectures.</li><li>Contribute to security automation, hardening, and continuous improvement initiatives.</li></ul><p><br></p>
- 2026-03-05T00:00:00Z
- Chevy Chase, MD
- onsite
- Temporary
- 57 - 92 USD / Hourly
- <p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Security Engineer</strong> to design, implement, and support security controls across enterprise systems, cloud environments, and networks. This role focuses on threat detection, vulnerability management, incident response, and maintaining strong security posture across the organization. The ideal candidate has hands‑on experience with modern security tools, cloud platforms, and industry best practices.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Implement and maintain security tools including EDR, SIEM, vulnerability scanners, and identity security solutions.</li><li>Monitor security events, analyze alerts, and respond to potential threats.</li><li>Conduct security assessments, vulnerability scans, and remediation planning.</li><li>Support security operations including incident triage, investigations, and documentation.</li><li>Maintain and improve cloud and on‑prem security configurations (AWS, Azure, O365, firewalls, network appliances).</li><li>Develop and enforce security policies, standards, and technical controls.</li><li>Support IAM processes including MFA enforcement, privilege management, and access reviews.</li><li>Partner with Infrastructure, Cloud, and DevOps teams to ensure secure architectures.</li><li>Contribute to security automation, hardening, and continuous improvement initiatives.</li></ul><p><br></p>
- 2026-03-05T00:00:00Z
- McLean, VA
- onsite
- Temporary
- 68.01 - 74.51 USD / Hourly
- <p>Our company is seeking a talented DevOps Engineer to join our team on a contract basis. In this role, you will collaborate closely with development, QA, and IT teams to streamline and enhance deployment pipelines, automation, and cloud infrastructure. The ideal candidate is adept at solving complex problems, communicates well, and is proactive in identifying and implementing continuous improvement opportunities. Key Responsibilities: Design, build, and maintain CI/CD pipelines to support scalable application development and deployment. Automate software build and deployment processes to improve reliability and efficiency. Manage and optimize cloud infrastructure (such as AWS, Azure, or Google Cloud Platform). Monitor system performance and troubleshoot issues related to infrastructure, deployment, and automation. Collaborate with developers and other team members to identify requirements and deliver technical solutions aligned with project goals. Maintain infrastructure as code using tools such as Terraform, Ansible, or similar. Implement and uphold security best practices in DevOps workflows and cloud architectures. Document procedures and share knowledge across the team to support a collaborative work environment.</p>
- 2026-03-03T00:00:00Z
- Baltimore, MD
- onsite
- Temporary
- 62.05 - 68.24 USD / Hourly
- <p>Our company is seeking a talented DevOps Engineer to join our team on a contract basis. In this role, you will collaborate closely with development, QA, and IT teams to streamline and enhance deployment pipelines, automation, and cloud infrastructure. The ideal candidate is adept at solving complex problems, communicates well, and is proactive in identifying and implementing continuous improvement opportunities. Key Responsibilities: Design, build, and maintain CI/CD pipelines to support scalable application development and deployment. Automate software build and deployment processes to improve reliability and efficiency. Manage and optimize cloud infrastructure (such as AWS, Azure, or Google Cloud Platform). Monitor system performance and troubleshoot issues related to infrastructure, deployment, and automation. Collaborate with developers and other team members to identify requirements and deliver technical solutions aligned with project goals. Maintain infrastructure as code using tools such as Terraform, Ansible, or similar. Implement and uphold security best practices in DevOps workflows and cloud architectures. Document procedures and share knowledge across the team to support a collaborative work environment.</p>
- 2026-03-03T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 68.27 - 74.24 USD / Hourly
- Our company is seeking a talented DevOps Engineer to join our team on a contract basis. In this role, you will collaborate closely with development, QA, and IT teams to streamline and enhance deployment pipelines, automation, and cloud infrastructure. The ideal candidate is adept at solving complex problems, communicates well, and is proactive in identifying and implementing continuous improvement opportunities. Key Responsibilities: Design, build, and maintain CI/CD pipelines to support scalable application development and deployment. Automate software build and deployment processes to improve reliability and efficiency. Manage and optimize cloud infrastructure (such as AWS, Azure, or Google Cloud Platform). Monitor system performance and troubleshoot issues related to infrastructure, deployment, and automation. Collaborate with developers and other team members to identify requirements and deliver technical solutions aligned with project goals. Maintain infrastructure as code using tools such as Terraform, Ansible, or similar. Implement and uphold security best practices in DevOps workflows and cloud architectures. Document procedures and share knowledge across the team to support a collaborative work environment.
- 2026-03-03T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 51.4615 - 59.587 USD / Hourly
- We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills.<br><br>Responsibilities:<br>• Provide first-line technical support to users, addressing hardware, software, and network-related issues.<br>• Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications.<br>• Administer user accounts and permissions through Active Directory.<br>• Assist with configuring and maintaining desktop systems to meet organizational needs.<br>• Perform basic troubleshooting for system errors and connectivity problems.<br>• Collaborate with other IT teams to escalate and resolve complex technical issues.<br>• Maintain accurate records of issues and their resolutions in the service management system.
- 2026-03-23T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 83 - 88 USD / Hourly
- <p>Position Overview</p><p>We are seeking a Mid-Level Cyber Security Engineer to provide expert cyber domain guidance across compliance, vulnerability assessment, cyber defense, and incident response activities. This position supports a highly technical environment requiring hands‑on security engineering, risk assessment, and continuous monitoring across systems with varying classification levels. The ideal candidate brings strong technical depth, excellent communication skills, and the ability to lead or guide other technical staff in cyber‑related initiatives.</p><p><br></p><p>This role is 100% onsite in Washington, DC and requires the ability to obtain a Public Trust clearance.</p><p><br></p><p>Key Responsibilities</p><p>Cyber Security Engineering & Analysis</p><ul><li>Conduct and review complex cybersecurity assessments</li><li>Identify system vulnerabilities and areas of non‑compliance with cybersecurity standards</li><li>Recommend mitigation strategies and risk‑reduction approaches</li><li>Perform research, evaluation, and development in advanced cybersecurity areas</li></ul><p>Security Operations & Monitoring</p><ul><li>Perform and maintain vulnerability scans, generating clear reports for leadership</li><li>Track and report Information Assurance Vulnerability Management (IAVM) compliance</li><li>Support incident response teams with domain-specific expertise</li><li>Maintain a library of security audit tools and related testing processes</li></ul><p>Risk Management & Compliance</p><ul><li>Review and update Authorization to Operate (ATO) documentation</li><li>Manage and report Plan of Action & Milestones (POA&M) compliance</li><li>Review Certification & Accreditation (C&A) documentation for compliance and completeness</li><li>Ensure systems adhere to agency standards, regulatory frameworks, and RMF requirements</li></ul><p>Technical Leadership & Collaboration</p><ul><li>Provide cybersecurity guidance to penetration testers, analysts, incident handlers, and support teams</li><li>Lead or support integration of cyber requirements into IT and communication systems</li><li>Assist with managing networks and systems across multiple classification environments</li><li>Coordinate with cross‑functional engineering teams and mentor technical staff</li></ul><p><br></p>
- 2026-02-26T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 100 - 105 USD / Hourly
- <p>Position Overview</p><p>We are seeking a Cyber Security Engineer to provide hands‑on cyber expertise across compliance, vulnerability management, incident response, and secure systems engineering. The role supports complex networks and systems (including multi‑classification environments), integrates cybersecurity into IT/communications platforms, and guides cross‑functional technical teams. This position is 100% onsite in Washington, DC and requires eligibility for a Public Trust.</p><p><br></p><p>Key Responsibilities</p><p>Cyber Engineering & Analysis</p><ul><li>Conduct and review technical cybersecurity assessments.</li><li>Identify vulnerabilities and non‑compliance with cybersecurity standards; recommend mitigations.</li><li>Perform research, design evaluation, technical development, and system integration planning.</li></ul><p>Security Operations & Monitoring</p><ul><li>Perform and maintain vulnerability scans; produce clear reports and metrics.</li><li>Track and report IAVM (Information Assurance Vulnerability Management) compliance.</li><li>Maintain a curated library of security audit tools and procedures for testing, internal audits, incident response, and diagnosis.</li></ul><p>Risk Management & Authorization</p><ul><li>Maintain Authorization to Operate (ATO) records and supporting artifacts.</li><li>Manage and report POA&M (Plan of Action & Milestones) compliance.</li><li>Review C&A (Certification & Accreditation) documentation for completeness and compliance.</li></ul><p>Architecture, Integration & Leadership</p><ul><li>Integrate cybersecurity requirements with IT and communications systems.</li><li>Guide/coordinate activities of penetration testers, incident handlers, cyber analysts, and product support teams.</li><li>Lead or contribute to complex cyber, engineering, and architecture tasks; mentor technical staff as needed.</li></ul>
- 2026-02-25T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 60 - 110 USD / Hourly
- <p>We are seeking a Cloud Engineer to support the design, deployment, and maintenance of cloud infrastructure across our environments. This role focuses on building reliable, secure, and scalable cloud solutions while assisting development and IT teams with day‑to‑day cloud operations.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources in AWS/Azure/GCP.</li><li>Maintain CI/CD pipelines and automate infrastructure tasks using tools such as Terraform, CloudFormation, or similar.</li><li>Monitor system performance, reliability, cost, and security posture across cloud workloads.</li><li>Support containerized applications (Docker/Kubernetes) and troubleshoot environment issues.</li><li>Implement cloud security best practices, including IAM, logging, patching, and network controls.</li><li>Assist with incident response, cloud migrations, and environment optimization.</li><li>Collaborate with engineering and IT teams to support application deployments and cloud operations.</li></ul><p><br></p><p><br></p>
- 2026-03-04T00:00:00Z
- Baltimore, MD
- onsite
- Temporary
- 60 - 110 USD / Hourly
- <p>We are seeking a Cloud Engineer to support the design, deployment, and maintenance of cloud infrastructure across our environments. This role focuses on building reliable, secure, and scalable cloud solutions while assisting development and IT teams with day‑to‑day cloud operations.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources in AWS/Azure/GCP.</li><li>Maintain CI/CD pipelines and automate infrastructure tasks using tools such as Terraform, CloudFormation, or similar.</li><li>Monitor system performance, reliability, cost, and security posture across cloud workloads.</li><li>Support containerized applications (Docker/Kubernetes) and troubleshoot environment issues.</li><li>Implement cloud security best practices, including IAM, logging, patching, and network controls.</li><li>Assist with incident response, cloud migrations, and environment optimization.</li><li>Collaborate with engineering and IT teams to support application deployments and cloud operations.</li></ul><p><br></p>
- 2026-03-05T00:00:00Z
- Bethesda, MD
- onsite
- Temporary
- 60 - 110 USD / Hourly
- <p>We are seeking a Cloud Engineer to support the design, deployment, and maintenance of cloud infrastructure across our environments. This role focuses on building reliable, secure, and scalable cloud solutions while assisting development and IT teams with day‑to‑day cloud operations.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources in AWS/Azure/GCP.</li><li>Maintain CI/CD pipelines and automate infrastructure tasks using tools such as Terraform, CloudFormation, or similar.</li><li>Monitor system performance, reliability, cost, and security posture across cloud workloads.</li><li>Support containerized applications (Docker/Kubernetes) and troubleshoot environment issues.</li><li>Implement cloud security best practices, including IAM, logging, patching, and network controls.</li><li>Assist with incident response, cloud migrations, and environment optimization.</li><li>Collaborate with engineering and IT teams to support application deployments and cloud operations.</li></ul><p><br></p>
- 2026-03-05T00:00:00Z
- Falls Church, VA
- onsite
- Temporary
- 60 - 110 USD / Hourly
- <p>We are seeking a Cloud Engineer to support the design, deployment, and maintenance of cloud infrastructure across our environments. This role focuses on building reliable, secure, and scalable cloud solutions while assisting development and IT teams with day‑to‑day cloud operations.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources in AWS/Azure/GCP.</li><li>Maintain CI/CD pipelines and automate infrastructure tasks using tools such as Terraform, CloudFormation, or similar.</li><li>Monitor system performance, reliability, cost, and security posture across cloud workloads.</li><li>Support containerized applications (Docker/Kubernetes) and troubleshoot environment issues.</li><li>Implement cloud security best practices, including IAM, logging, patching, and network controls.</li><li>Assist with incident response, cloud migrations, and environment optimization.</li><li>Collaborate with engineering and IT teams to support application deployments and cloud operations.</li></ul><p><br></p>
- 2026-03-05T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 33 - 38 USD / Hourly
- <p>Overview</p><p>We are seeking an experienced Storage & IPv6 Administrator to support the administration, maintenance, and optimization of enterprise storage systems within an IPv6‑enabled network environment. This role is responsible for ensuring high availability, performance, security, and reliability of storage infrastructure while supporting both IPv4 and IPv6 configurations.</p><p>The ideal candidate has strong hands‑on experience with SAN/NAS environments, backup and disaster recovery operations, and storage performance monitoring, along with a solid understanding of IPv6 networking concepts.</p><p><br></p><p>Key Responsibilities</p><p>Storage Administration & Management</p><ul><li>Configure, administer, and maintain enterprise storage systems including:</li><li>SAN</li><li>NAS</li><li>Direct Attached Storage (DAS)</li><li>Ensure high availability, performance, and reliability of storage environments</li><li>Monitor storage capacity, health, and performance metrics</li><li>Identify and resolve storage bottlenecks and performance issues</li></ul><p>Backup & Disaster Recovery</p><ul><li>Implement, manage, and validate backup solutions</li><li>Perform regular backups and disaster recovery procedures</li><li>Ensure data integrity, availability, and recoverability</li></ul><p>IPv6 & Network Integration</p><ul><li>Configure storage technologies to operate in IPv6 and IPv4 environments</li><li>Support IPv6 addressing, routing, and communication for storage systems</li><li>Troubleshoot connectivity and performance issues related to IPv6-enabled storage</li></ul>
- 2026-03-11T00:00:00Z