38 results for Document Control Technician in Bethlehem, PA

Regulatory Specialist

New Holland, PA
onsite
Permanent
75000.00 - 85000.00 USD / Yearly
Position SummaryThe Regulatory Specialist ensures all regulatory policies, documentation systems, and processes meet industry standards and comply with applicable regulations across all manufacturing sites, co-manufacturers, and corporate operations. This role requires strong understanding of regulatory requirements and the ability to manage multiple quality and compliance systems. Key Responsibilities<ul><li>Manage document control processes to ensure accuracy and compliance.</li><li>Support and maintain regulatory and quality systems.</li><li>Interpret regulatory requirements and assess impacts on products and processes.</li><li>Handle customer regulatory requests, nutrition, label claims, and related documentation.</li><li>Manage export-related requests, including country suitability reviews, ingredient breakdowns, and export compliance requirements.</li><li>Review product labels to ensure regulatory accuracy.</li><li>Develop customer-requested regulatory documents and reports.</li></ul>
2026-03-03T12:58:41Z

Receptionist

Hamilton, NJ
onsite
Temporary
20.00 - 21.00 USD / Hourly
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in Hamilton, New Jersey. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and organized environment. Your attention to detail and ability to manage multiple tasks will be key to maintaining smooth daily operations. Responsibilities: • Greet visitors and provide exceptional customer service to ensure a positive experience. • Answer and manage a multi-line phone system, directing calls to the appropriate departments. • Handle inbound calls promptly and courteously, addressing inquiries or transferring them as needed. • Perform scanning and digital organization of important documents to maintain accurate records. • Maintain the reception area, ensuring it is tidy and presentable at all times. • Coordinate with staff to facilitate smooth communication and operational workflows. • Assist with administrative tasks, such as scheduling appointments and managing correspondence. • Monitor and manage office supplies, placing orders when necessary to keep inventory stocked.
2026-03-13T18:04:23Z

Purchasing Specialist

Ewing, NJ
onsite
Permanent
85000.00 - 115000.00 USD / Yearly
Our client, a growing food manufacturing company, is seeking an experienced and detail-oriented Purchasing Specialist to join their team; This role is fully on-site, Monday-Friday, in the Ewing NJ area. This is a key role for someone who thrives in a fast-paced environment and enjoys owning the full procurement lifecycle—from vendor management to cost analysis and inventory planning. Position OverviewThe Purchasing Specialist will be responsible for managing all procurement activities, ensuring the timely and cost-effective sourcing of materials while maintaining high quality and food safety standards. This role blends strategic sourcing with hands-on execution and requires strong relationship management, analytical thinking, and operational oversight. Salary is 85,000 - 115,000. Benefits include health insurance, 401k, and PTO. Key Responsibilities<ul><li>Monitor inventory levels and place purchase orders based on production needs and forecasts</li><li>Track market trends, pricing fluctuations, and supply chain developments to inform purchasing decisions</li><li>Analyze costs, manage budgets, and provide reporting to support financial planning</li><li>Resolve issues related to shipments, delays, or product discrepancies</li><li>Maintain organized documentation, including requisitions, purchase orders, and vendor records</li><li>Maintain accurate records of purchases, pricing, and supplier performance within ERP systems and spreadsheets</li><li>Partner cross-functionally with operations, production, and quality teams to align purchasing with business needs</li><li>Coordinate with quality assurance to ensure all materials meet food safety and company standards</li><li>Develop and maintain strong relationships with suppliers to ensure quality, reliability, and competitive pricing</li><li>Source and vet new vendors while monitoring performance of existing suppliers</li><li>Negotiate pricing, contracts, and terms to achieve cost savings and favorable agreements</li></ul>
2026-03-18T13:04:28Z

Administrative Assistant

Tobyhanna, PA
onsite
Contract / Temporary to Hire
17.00 - 19.00 USD / Hourly
Are you a detail-oriented administrative professional with a background in HVAC or plumbing? Robert Half is seeking an experienced Administrative Assistant who thrives in a fast-paced, client-focused environment. If you excel at managing schedules, supporting field teams, and delivering outstanding customer service in the construction or skilled trades sector, we want to hear from you. Key Responsibilities:<ul><li>Provide administrative support for daily operations, including answering phones, responding to client inquiries, and managing correspondence.</li><li>Schedule service calls, coordinate technician dispatch, and maintain up-to-date job records.</li><li>Assist with processing work orders, invoices, and customer agreements.</li><li>Maintain and organize company files, permits, and compliance documentation.</li><li>Support managers and field teams with project coordination, document preparation, and resource tracking.</li><li>Order office and field supplies, track inventory, and handle vendor communications.</li><li>Ensure efficient and accurate data entry into business management systems.</li></ul>
2026-03-18T17:13:44Z

Accounts Payable Specialist

Norristown, PA
onsite
Contract / Temporary to Hire
27.00 - 30.00 USD / Hourly
We are looking for a skilled Accounts Payable Specialist to join our team in Norristown, Pennsylvania. This is a long-term contract position offering an excellent opportunity to contribute to the organization's financial operations while developing your career. The ideal candidate will be detail-oriented, organized, and proficient in managing accounts payable processes. Responsibilities:• Process invoices by reviewing for accuracy, coding to the correct general ledger accounts, and entering them into the accounting system.• Manage the receipt, scanning, logging, and routing of invoices to ensure timely approvals and payments.• Assist with the preparation and execution of check runs and electronic payments, maintaining accuracy and compliance.• Resolve discrepancies in invoices by coordinating with vendors and internal teams to ensure proper documentation.• Maintain organized electronic and physical accounting files for easy reference and audit purposes.• Support the distribution and tracking of 1099 documentation under supervision.• Monitor outstanding checks and prepare necessary documentation for replacements or follow-ups.• Handle incoming mail for the Accounting Department by scanning and distributing it according to established procedures.• Assist with managing vendor accounts, including maintaining online access and resolving technical issues.• Provide assistance to landlords and tenants with direct deposit setups and other payment-related matters.
2026-02-18T20:38:44Z

Cable Technician

Jenkintown, PA
onsite
Temporary
23.00 - 27.00 USD / Hourly
We are looking for a skilled Cable Technician to join our team in Jenkintown, Pennsylvania. This long-term contract position offers an excellent opportunity to work on cutting-edge cabling projects, including fiber optic and coaxial deployments. The ideal candidate will possess a strong background in structured cabling, low-voltage systems, and signal troubleshooting. Responsibilities:• Perform installation, termination, and testing of fiber optic and coaxial cables for advanced Distributed Antenna System (DAS) deployments.• Execute structured cabling tasks in new construction environments, ensuring proper routing and cable management.• Assist in setting up and activating system components, including antennas, head-end equipment, and other hardware.• Interpret construction drawings, low-voltage schematics, and project scopes to ensure accurate installations.• Conduct thorough testing, labeling, and documentation of cables to align with client and project standards.• Diagnose and resolve connectivity or signal issues during deployment and commissioning phases.• Adhere to all site safety protocols and maintain organized, clean workspaces.• Collaborate effectively with project managers, contractors, and other on-site teams to ensure smooth operations.• Apply prior experience with DAS builds, fiber splicing, and coaxial cable installations to contribute to project success.
2026-03-23T18:08:41Z

Accounts Payable Specialist

Somerset, NJ
onsite
Temporary
30.09 - 34.84 USD / Hourly
Senior Accounts Payable SpecialistWe are seeking a Senior Accounts Payable Specialist to oversee the accurate and timely processing of accounts payable, support month-end close, and help improve AP processes. Responsibilities<ul><li>Review, code, and process high-volume invoices, including 3-way PO matching</li><li>Execute weekly check runs, ACH, and wire payments</li><li>Manage vendor inquiries, reconciliations, and discrepancy resolution</li><li>Audit credit card statements and maintain 1099 records</li><li>Assist with month-end close, account analysis, and audits</li><li>Maintain organized and compliant AP documentation</li><li>Support process improvements, train new team members, and assist with special projects</li></ul>Qualifications<ul><li>Associate’s degree in Accounting or related field</li><li>5+ years of accounts payable experience</li><li>Strong Excel skills; ERP experience required </li><li>Detail-oriented with strong problem-solving and time management skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Professional communicator with a collaborative, positive attitude</li></ul>
2026-03-17T13:38:43Z

Cash Application Specialist

Denver, PA
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a Cash Application Specialist to join our team in Lancaster area. In this long-term contract position, you will play a critical role in managing customer payments, maintaining financial records, and ensuring accurate processing of transactions. The ideal candidate will bring expertise in accounts receivable processes and a strong attention to detail. Responsibilities:• Process customer payments by accurately recording cash, checks, and credit card transactions.• Update accounts receivable records by tracking and reconciling unpaid invoices.• Review invoices, debits, and credits to ensure the accuracy of financial records.• Utilize accounting software systems to manage cash activity and application processes.• Handle automated clearing house (ACH) payments and billing functions.• Collaborate with other departments to address discrepancies and resolve payment-related issues.• Ensure compliance with company policies and procedures in all cash application activities.• Maintain organized and up-to-date documentation for audit and reporting purposes.• Provide support in other accounts receivable tasks as assigned.If interested please end resume on a word document to Jim.Kirk@Roberthalf com
2026-03-23T12:03:48Z

MDM Data Quality & Cleansing Specialist

Wayne, PA
onsite
Temporary
29.29 - 33.91 USD / Hourly
We are looking for an experienced MDM Data Quality & Cleansing Specialist to join our team in Wayne, Pennsylvania. In this role, you will play an integral part in ensuring the accuracy, consistency, and reliability of master data across various domains within a manufacturing environment. This is a long-term contract position that requires someone with strong attention to detail and expertise in Master Data Management and data governance principles. Responsibilities: • Research and resolve fallout records resulting from match and merge processes, ensuring compliance with established business rules. • Perform detailed data cleansing activities including standardization, deduplication, and formatting corrections to maintain data quality. • Validate data survivorship outcomes to ensure they meet stewardship and governance expectations. • Conduct root cause analysis to identify and address recurring data exceptions. • Collaborate with data governance teams, business stakeholders, and operations personnel to resolve complex data issues. • Monitor data quality dashboards and exception reports to proactively identify and address inconsistencies. • Execute bulk data updates and corrections in adherence to change control protocols. • Document remediation decisions and maintain audit trails to support compliance and governance standards. • Escalate policy-related or complex data issues to appropriate teams for resolution. • Support ongoing stewardship processes by contributing to the development and refinement of data governance frameworks.
2026-03-23T18:08:41Z

Payroll Manager

Plymouth Meeting, PA
onsite
Temporary
- USD / Hourly
Payroll ManagerA client of ours is in the Plymouth Meeting, PA area is looking for a Payroll Manager for a contract role to lead the end-to-end payroll function for a large, multi-state employee population. The Payroll Manager will oversee all aspects of payroll processing, compliance, reporting, and continuous process improvement. You will be responsible for delivering accurate and timely payroll for 10,000+ employees across multiple states, ensuring strong internal controls, and serving as the subject matter expert for payroll operations within Workday. Responsibilities of Payroll Manager <ul><li>Manage full-cycle payroll processing for a high-volume, multi-state employee population (10,000+).</li><li>Review and validate complex earnings, deductions, garnishments, bonuses, and special pay calculations.</li><li>Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and audit requirements.</li><li>Conduct pre- and post-payroll audits to ensure accuracy and identify discrepancies.</li><li>Lead and mentor payroll team members, ensuring clarity of responsibilities and consistent execution.</li><li>Implement process enhancements to streamline operations and strengthen internal controls.</li><li>Develop and maintain payroll procedures, documentation, and SOPs.</li><li>Serve as the in-house Workday payroll specialist—configuring workflows, running audit reports, reviewing integrations, and optimizing processes.</li><li>Partner with HRIS to resolve system issues and enhance payroll functionality.</li><li>Oversee data imports, mass updates, and system-driven calculations.</li><li>Partner with HR, Finance, Accounting, and Total Rewards to ensure payroll alignment with organizational initiatives.</li><li>Support internal and external audits, including responding to inquiries and preparing documentation.</li><li>Provide reporting and analysis for leadership and cross-functional partners.</li></ul>
2026-03-19T16:58:44Z

Accounts Payable Specialist

West Chester, PA
onsite
Temporary
24.00 - 27.50 USD / Hourly
We are looking for a skilled Accounts Payable Specialist to join our team in West Chester, Pennsylvania. This is a long-term contract position, offering a mix of remote work and one day per week in the office. The role requires an individual with strong attention to detail who can manage key accounts payable functions, such as processing invoices and maintaining accurate financial records. Responsibilities:• Process approximately 15-20 invoices monthly with precision and attention to detail.• Manage and review expense reports to ensure compliance with company policies.• Maintain and update financial transactions in accordance with established procedures.• Accurately code invoices and other financial documents for proper recording.• Utilize Sage Intacct and QuickBooks Online for processing and tracking financial data.• Handle payments and oversee check runs.• Collaborate with team members to ensure timely and efficient financial operations.
2026-03-17T14:53:43Z

Call Center Specialist

Bridgewater, NJ
onsite
Temporary
21.00 - 22.00 USD / Hourly
We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an on-site position, five days a week, Monday through Friday. <ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
2026-03-06T21:53:45Z

Accounts Receivable Specialist

Parsippany, NJ
onsite
Contract / Temporary to Hire
24.04 - 26.44 USD / Hourly
We are looking for an Accounts Receivable Specialist to join our team in Jersey City, New Jersey. This position offers an excellent opportunity to contribute to financial operations while enhancing your skills. The ideal candidate will play a pivotal role in managing and reconciling financial data to ensure accuracy and efficiency. Responsibilities:• Reconcile bank accounts by reviewing transactions and ensuring accurate posting in financial ledgers.• Process customer payments and maintain records to ensure smooth cash flow and tracking.• Assist in compiling monthly financial closings and preparing annual reports.• Monitor and manage accounts receivable balances to prevent discrepancies and overdue payments.• Prepare and issue accurate billing statements to clients and resolve any invoice-related concerns.• Record and analyze cash activity to maintain accurate financial records.• Utilize accounting software systems and ERP tools to perform day-to-day financial operations.• Collaborate with internal teams to ensure compliance with financial policies and procedures.• Provide support for audits by organizing and maintaining necessary documentation.
2026-03-23T11:58:42Z

Contracts Specialist

Newtown Square, PA
remote
Temporary
39.59 - 45.84 USD / Hourly
We are looking for a skilled Contracts Specialist to join our team in Newtown Square, Pennsylvania. In this role, you will oversee the drafting, negotiation, and management of various commercial agreements while ensuring compliance with organizational standards and legal requirements. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic environment within the higher education industry. Responsibilities: • Draft, negotiate, and finalize a variety of commercial contracts, including master service agreements, non-disclosure agreements, licenses, and cooperation agreements. • Oversee the entire contract lifecycle, from initial request to execution, while ensuring compliance with legal standards and organizational policies. • Collaborate closely with business teams to facilitate timely review and approval of contracts. • Provide guidance to employees on contract workflows, standard clauses, and timelines to meet business objectives. • Represent the Legal Department on inter-departmental project teams to address contractual considerations and support new initiatives. • Resolve internal contract-related issues that may impact commitments to external stakeholders. • Seek approvals from senior legal leadership when compromises are necessary in contract negotiations. • Perform administrative tasks such as managing databases, spreadsheets, and word processing for contract-related activities. • Maintain accurate records and ensure timely updates of contractual documents and agreements.
2026-03-11T17:14:08Z

Staff Accountant/Payroll

Metuchen, NJ
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
Our client, a leader in connectivity solutions, is looking for a dedicated Staff Accountant/Payroll specialist to join their team in the Metuchen, New Jersey area. In this role, you will play a key part in ensuring accurate financial reporting and compliance with accounting standards. You will collaborate closely with the Director of Accounting and Senior Accountants to support various financial activities and payroll functions. Salary is 65,000 - 75,000. Benefits include medical insurance, 401k, and PTO. Responsibilities:• Collaborate with the accounting team to facilitate month-end close processes and ensure timely completion.• Reconcile accounts and analyze financial data to maintain accuracy and compliance.• Prepare and post journal entries to the general ledger, ensuring proper documentation and adherence to standards.• Provide backup support for payroll processing, ensuring timely and accurate payroll distribution.• Assist with corporate tax filings, including sales tax and corporate tax returns.• Contribute to audit preparation and support internal control measures.• Analyze financial reports and provide insights to aid in decision-making processes.• Ensure compliance with company policies and accounting regulations at all times.• Participate in special financial projects as assigned by management.
2026-03-17T14:53:43Z

Customer Service Specialist

Newtown Square, PA
onsite
Contract / Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes. Responsibilities:• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.• Manage and update client databases and customer relationship management systems accurately.• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.• Collaborate with data analysts to input and organize information efficiently in the CRM system.• Utilize Microsoft Excel for sorting, formatting, and organizing data.• Respond to inbound and outbound calls, delivering excellent customer service.• Handle E-Mail correspondence professionally and promptly.• Schedule appointments and maintain organized calendars.• Assist in resolving system issues by identifying and correcting inaccuracies.• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.
2026-03-06T14:58:40Z

Credit & Collections Specialist

West Conshohocken, PA
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed. Primary Duties· Create and maintain credit history records· Set up new client accounts· Document daily collection activity· Complete collection effort calls· Reviewing and approving credit holds· Generate legal collections documents· Spreadsheet Maintenance· Perform payment reconciliations· Assist customer service department· Develop and schedule payment plans
2026-02-24T18:18:44Z

Accounts Payable Clerk

Bethlehem, PA
onsite
Temporary
- USD / Hourly
We are seeking an experienced Accounts Payable Specialist to support our day‑to‑day accounting operations. This role is responsible for processing invoices, managing vendor relationships, and ensuring timely and accurate payments. The ideal candidate is detail‑oriented, organized, and comfortable working in a fast‑paced environment.Responsibilities:<ul><li>Enter high-volume invoices into the accounting system with accuracy.</li><li>Manage vendor accounts, including onboarding, communication, and resolving discrepancies.</li><li>Perform full 3‑way match of purchase orders, receipts, and invoices to ensure proper approval and accuracy.</li><li>Prepare and enter ACH and wire payments into banking platforms.</li><li>Assist with running check batches and distributing payments.</li><li>Monitor the AP inbox and address vendor inquiries promptly.</li><li>Maintain proper documentation and support audit readiness.</li><li>Reconcile vendor statements and identify outstanding issues.</li><li>Support month-end close as needed (AP accruals, invoice cutoffs, etc.).</li></ul>
2026-03-11T19:23:41Z

Data Entry Clerk

Plymouth Meeting, PA
onsite
Permanent
- USD / Yearly
We have teamed up with a growing client on their search for a Data Entry Clerk with solid technology skills. In this role, you will be responsible for reviewing and auditing customer data, entering and updating data within company systems and databases, processing data cleanups, preparing weekly and monthly reports, reviewing source documents, and providing administrative support as needed. The ideal Data Entry Clerk should have a flair for numbers, excellent research abilities, thorough communication skills, and an expertise in time management. What you get to do daily· System data entry· Process operational cleanup in CRM· Database Maintenance· Assist with administrative activities· Account Reconciliation · Maintain and update customer accounts· Resolve customer service issues· Assist with special projects as needed
2026-03-11T21:18:41Z

Medical Biller/Collections Specialist

Mt Laurel Township, NJ
onsite
Contract / Temporary to Hire
24.00 - 27.50 USD / Hourly
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis. This position is located in Mt Laurel Township, New Jersey, and offers an opportunity to contribute your expertise in medical billing and collections while ensuring compliance with Medicare and Medicaid regulations. If you have a strong background in billing and appeals, we encourage you to apply. Responsibilities:• Accurately process medical billing for Medicare and Medicaid claims, ensuring compliance with regulatory standards.• Handle accounts receivable tasks, including tracking and resolving outstanding balances.• Investigate and manage medical denials, implementing solutions to ensure proper claim resolution.• Prepare and submit medical appeals to recover denied or underpaid claims.• Conduct hospital billing operations, maintaining accuracy and consistency in documentation.• Communicate with insurance providers to address claim discrepancies and secure timely reimbursements.• Maintain detailed records of billing and collection activities for auditing purposes.• Collaborate with healthcare providers and administrative teams to streamline billing processes.• Identify opportunities to improve efficiency within the billing and collections workflow.• Provide regular updates on accounts and collections to management.
2026-03-20T13:24:09Z

AP Specialist

Conshohocken, PA
onsite
Permanent
- USD / Yearly
Specialty company located in the Plymouth Meeting, PA area is looking to hire an AP Specialist with proven experience within a multi-entity or multi-location setting. The responsibilities for this role will consist of processing vendor invoices, expense reporting, assisting with coding of invoices, account reconciliation, posting client reimbursable costs, verifying and updating vendor accounts, analyzing accounts payable transactions for accuracy, assist with check runs, preparing documents for audits, and resolving accounts payable discrepancies. Ideally, we are seeking an AP Specialist who can perform day-to-day financial transactions utilizing their knowledge of best practices in accounting and bookkeeping. How you will make an impact· Oversee full accounts payable cycle· Code invoices and match purchases· Process 1099 Forms· Resolve invoice discrepancies· Process expense reimbursements· Month-End/Year-End Close· Prepare financial reports and statements· Assist with AP benefits administration activities· General Ledger processing· Perform accounting research
2026-02-24T21:53:47Z

Desktop Support Analyst

Warren, NJ
onsite
Contract / Temporary to Hire
30.00 - 36.10 USD / Hourly
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
2026-03-19T12:08:41Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
18.00 - 20.00 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-03-12T13:04:01Z

Client Services Coordinator

Conshohocken, PA
onsite
Permanent
55000.00 - 75000.00 USD / Yearly
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply. Responsibilities: • Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system. • Manage and update support tickets, ensuring accurate documentation and timely resolutions. • Communicate clear next steps, schedules, and expectations to clients throughout the service process. • Assign tickets to technicians based on urgency, skill requirements, and availability. • Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently. • Monitor ticket queues, ensuring timely responses and adherence to service protocols. • Escalate complex issues when necessary to maintain high service standards. • Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency. • Identify recurring issues and provide recommendations to enhance client experiences. • Collaborate with leadership to analyze workload trends and optimize technician utilization.
2026-03-11T12:33:44Z

Receptionist

Philadelphia, PA
onsite
Temporary
18.00 - 19.00 USD / Hourly
We are looking for a detail-oriented and personable Receptionist to join our team located in the Greater Philadelphia Region. This Receptionist contract position requires someone who is detail-oriented, organized, and capable of providing exceptional customer service to visitors and staff. The role involves managing front desk operations, coordinating meetings, and ensuring a welcoming environment for all guests. What you get to do every single day:• Greet visitors and guests warmly, providing assistance with directions or information to create a positive first impression.• Coordinate visitor access to various offices, scheduling meetings and managing logistical arrangements.• Prepare for meetings by organizing materials, ensuring spaces are ready, and confirming schedules.• Monitor security cameras regularly to maintain facility safety and report any suspicious activity.• Process sales transactions in the gift shop, including handling payments and managing inventory.• Answer and direct inbound calls using a multi-line phone system, ensuring prompt and accurate communication.• Maintain a clean and organized reception area to uphold the detail-oriented standards of the facility.• Assist with administrative tasks such as scheduling, data entry, and document preparation.• Provide support during special events or evening shifts, ensuring smooth operations.• Communicate effectively with staff and managers to address any visitor-related concerns.
2026-03-19T17:58:44Z