Case Manager
<p>Are you passionate about helping individuals and families access the resources they need to thrive? We are seeking a compassionate, organized, and detail-oriented <strong>Case Management Aide</strong> to support our Case Management and Family Self-Sufficiency (FSS) programs. In this role, you'll provide administrative and case coordination support while helping residents navigate housing, social services, and community resources.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide administrative and case coordination support for Case Managers across multiple housing programs and properties.</li><li>Support the <strong>Family Self-Sufficiency (FSS) Program</strong>, including participant tracking, scheduling, documentation, and follow-up activities.</li><li>Maintain accurate client files, case notes, and program documentation in both electronic and paper systems.</li><li>Assist with client intake, referrals, recertifications, and ongoing case follow-up.</li><li>Schedule appointments, meetings, and client interactions.</li><li>Serve as a professional point of contact for residents, families, community partners, and internal departments.</li><li>Coordinate social service initiatives, projects, workshops, and resident activities.</li><li>Prepare reports, correspondence, and case-related documentation.</li><li>Monitor deadlines and ensure timely completion of required documentation.</li><li>Assist with data entry, audits, and quality assurance activities.</li><li>Conduct occasional visits to housing units and community locations as needed.</li><li>Attend meetings, trainings, and conferences to support departmental goals.</li><li>Maintain strict confidentiality and comply with HIPAA requirements and organizational policies.</li><li>Perform other duties as assigned to support the Case Management Department.</li></ul>
<ul><li>High School Diploma or GED required.</li><li>Associate degree or coursework in Social Services, Human Services, Housing, Healthcare, or a related field preferred.</li><li>Previous experience in case management support, social services, housing programs, healthcare, or administrative support preferred.</li><li>Strong organizational and time-management skills with exceptional attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to build positive relationships with diverse populations.</li><li>Strong computer skills, including Microsoft Office and electronic record systems.</li><li>Ability to handle sensitive and confidential information with professionalism and discretion.</li><li>Ability to work independently while collaborating effectively with a team.</li></ul><p>If you're organized, compassionate, and motivated to support residents on their path toward stability and self-sufficiency, we'd love to hear from you. Apply today and become part of a team dedicated to strengthening our community.</p><p><br></p>
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- Bethlehem, PA
- onsite
- Temporary / Contract
-
20 - 23 USD / Hourly
- <p>Are you passionate about helping individuals and families access the resources they need to thrive? We are seeking a compassionate, organized, and detail-oriented <strong>Case Management Aide</strong> to support our Case Management and Family Self-Sufficiency (FSS) programs. In this role, you'll provide administrative and case coordination support while helping residents navigate housing, social services, and community resources.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide administrative and case coordination support for Case Managers across multiple housing programs and properties.</li><li>Support the <strong>Family Self-Sufficiency (FSS) Program</strong>, including participant tracking, scheduling, documentation, and follow-up activities.</li><li>Maintain accurate client files, case notes, and program documentation in both electronic and paper systems.</li><li>Assist with client intake, referrals, recertifications, and ongoing case follow-up.</li><li>Schedule appointments, meetings, and client interactions.</li><li>Serve as a professional point of contact for residents, families, community partners, and internal departments.</li><li>Coordinate social service initiatives, projects, workshops, and resident activities.</li><li>Prepare reports, correspondence, and case-related documentation.</li><li>Monitor deadlines and ensure timely completion of required documentation.</li><li>Assist with data entry, audits, and quality assurance activities.</li><li>Conduct occasional visits to housing units and community locations as needed.</li><li>Attend meetings, trainings, and conferences to support departmental goals.</li><li>Maintain strict confidentiality and comply with HIPAA requirements and organizational policies.</li><li>Perform other duties as assigned to support the Case Management Department.</li></ul>
- 2026-10-30T00:00:00Z