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1 result for Customer Service Representative in Albuquerque, NM
- Lexington, NM
- remote
- Temporary / Contract
- 14.25 - 16.5 USD / Hourly
- <p>Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.</p><p>• Document conversations accurately in customer service systems and update account details as needed.</p><p>• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.</p><p>• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.</p><p>• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.</p><p>• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe</p>
- 2026-11-12T00:00:00Z