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Customer Experience Marketing Manager in Cambridge, MA

Customer Experience Marketing Manager Job Description

The customer experience marketing manager is a data-driven position on marketing teams. These professionals manage and oversee the mapping of all processes aimed at the customer journey, including direct web traffic, inbound inquiries, television, print and digital media, and channels such as social media, mobile and geotagging. Customer experience marketing managers must be versatile and flexible in their outlook and willing to embrace several marketing disciplines to help the company create positive interactions with customers. Employers often prefer candidates who have a strong understanding of the company’s business and market.

Typical customer experience marketing manager duties:

Developing personalization strategies based on analysis of data to pursue new clients and better manage existing relationshipsSupervising implementation of all customer relationship strategiesWorking with support teams to analyze data from multiple sources with the goal of building better relationships with customers

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Salary for Customer Experience Marketing Manager in Cambridge, MA
78870 - 118470
Low
78870
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
99000
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
118470
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Chief Marketing Officer 225060 269610 328350 Vice President of Marketing 195030 229020 261690 Marketing Director 143550 174570 217140 Product Manager 122430 157410 183810 Product Marketing Manager 118470 149160 180840 Marketing Manager 119130 142560 168300 Marketing Coordinator 66330 82170 99990 Brand Manager 106590 127380 152460 Project Manager 91740 108900 132000 Market Researcher 77880 96690 118800 Media Director 128040 154770 180840 Media Buyer 81180 93720 113850 Media Planner 79530 92400 110880 Communications Manager 102630 120450 138600 Communications Specialist 71940 84810 102960 Event Manager 73920 90750 111540 Event Coordinator 58080 67320 78870

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.