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Credit and Collections Specialist in Indianapolis, IN

Credit and Collections Specialist Job Description

Credit and collections specialists manage the credit approval process and ensure timely collection of outstanding accounts receivable. They work closely with customers, sales teams and finance departments to resolve billing issues, monitor account activity and maintain healthy cash flow. This role is essential for minimizing financial risk and supporting overall business operations.

Typical credit and collections specialist duties:

Review and evaluate credit applications and establish credit limits based on company policiesMonitor customer accounts to identify overdue balances and initiate collection effortsContact clients via phone, email or mail to follow up on outstanding invoicesInvestigate and resolve billing discrepancies or disputes in a timely mannerMaintain accurate records of communications, payments and account statusesPrepare aging reports and provide updates to management on collection activitiesCollaborate with internal departments to ensure accurate invoicing and account reconciliationRecommend accounts for escalation, legal action or write-off when necessary

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Salary for Credit and Collections Specialist in Indianapolis, IN
46560 - 66688
Low
46560
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
55290
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
66688
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Accounts Receivable Manager 69598 79540 98455 Accounts Receivable Analyst 57230 64748 71053 Accounts Receivable Specialist 53108 58443 63778 Accounts Receivable Clerk 42680 49955 56260 Accounts Payable Manager 67173 79298 97970 Accounts Payable Analyst 55775 60383 67173 Accounts Payable Specialist 50198 54805 61353 Accounts Payable Clerk 41953 47773 53108 Billing Manager/Supervisor 57715 69840 86815 Billing Specialist 42680 49228 57230 Billing Clerk 40983 45833 50925 Full Charge Bookkeeper 61110 68870 80025 Bookkeeper 53350 60868 67900 Credit Manager/Supervisor 77843 91423 106943 Credit and Collections Analyst 56260 64748 73235 Purchasing Manager 64990 79298 92878 Purchasing Assistant 41225 46803 54320 Inventory Analyst 46560 58685 69598 Inventory Clerk 38315 43165 52623

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.