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Credit and Collections Specialist in Boston, MA

Credit and Collections Specialist Job Description

Credit and collections specialists manage the credit approval process and ensure timely collection of outstanding accounts receivable. They work closely with customers, sales teams and finance departments to resolve billing issues, monitor account activity and maintain healthy cash flow. This role is essential for minimizing financial risk and supporting overall business operations.

Typical credit and collections specialist duties:

Review and evaluate credit applications and establish credit limits based on company policiesMonitor customer accounts to identify overdue balances and initiate collection effortsContact clients via phone, email or mail to follow up on outstanding invoicesInvestigate and resolve billing discrepancies or disputes in a timely mannerMaintain accurate records of communications, payments and account statusesPrepare aging reports and provide updates to management on collection activitiesCollaborate with internal departments to ensure accurate invoicing and account reconciliationRecommend accounts for escalation, legal action or write-off when necessary

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Salary for Credit and Collections Specialist in Boston, MA
63840 - 91438
Low
63840
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
75810
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
91438
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Accounts Receivable Manager 95428 109060 134995 Accounts Receivable Analyst 78470 88778 97423 Accounts Receivable Specialist 72818 80133 87448 Accounts Receivable Clerk 58520 68495 77140 Accounts Payable Manager 92103 108728 134330 Accounts Payable Analyst 76475 82793 92103 Accounts Payable Specialist 68828 75145 84123 Accounts Payable Clerk 57523 65503 72818 Billing Manager/Supervisor 79135 95760 119035 Billing Specialist 58520 67498 78470 Billing Clerk 56193 62843 69825 Full Charge Bookkeeper 83790 94430 109725 Bookkeeper 73150 83458 93100 Credit Manager/Supervisor 106733 125353 146633 Credit and Collections Analyst 77140 88778 100415 Purchasing Manager 89110 108728 127348 Purchasing Assistant 56525 64173 74480 Inventory Analyst 63840 80465 95428 Inventory Clerk 52535 59185 72153

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.