Credit and collections specialists should have excellent customer service, negotiation, communication and analytics skills. A bachelor’s or associate degree in accounting or a related area is preferred.
Typical credit/collections specialist duties:
Creating and maintaining credit history filesAnalyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reportsSupporting the collection efforts/calls for accounts receivable portfolioDocumenting daily collections activityResearching account disputes and billing discrepanciesPerforming account and payment reconciliationsResponding to credit inquiries from external and internal clientsIdentifying delinquent accounts requiring external collection effortsIdentifying bad debt or financial exposure
Looking for a credit/collections specialist or a credit/collections clerk specialist?
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
56750
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
68750
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
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