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Credit and Collections Specialist

Credit and Collections Specialist Job Description

Credit and collections specialists manage the credit approval process and ensure timely collection of outstanding accounts receivable. They work closely with customers, sales teams and finance departments to resolve billing issues, monitor account activity and maintain healthy cash flow. This role is essential for minimizing financial risk and supporting overall business operations.

Typical credit and collections specialist duties:

Review and evaluate credit applications and establish credit limits based on company policiesMonitor customer accounts to identify overdue balances and initiate collection effortsContact clients via phone, email or mail to follow up on outstanding invoicesInvestigate and resolve billing discrepancies or disputes in a timely mannerMaintain accurate records of communications, payments and account statusesPrepare aging reports and provide updates to management on collection activitiesCollaborate with internal departments to ensure accurate invoicing and account reconciliationRecommend accounts for escalation, legal action or write-off when necessary

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Salary for Credit and Collections Specialist
48000 - 68750
Low
48000
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
57000
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
68750
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Accounts Receivable Manager 71750 82000 101500 Accounts Receivable Analyst 59000 66750 73250 Accounts Receivable Specialist 54750 60250 65750 Accounts Receivable Clerk 44000 51500 58000 Accounts Payable Manager 69250 81750 101000 Accounts Payable Analyst 57500 62250 69250 Accounts Payable Specialist 51750 56500 63250 Accounts Payable Clerk 43250 49250 54750 Billing Manager/Supervisor 59500 72000 89500 Billing Specialist 44000 50750 59000 Billing Clerk 42250 47250 52500 Full Charge Bookkeeper 63000 71000 82500 Bookkeeper 55000 62750 70000 Credit Manager/Supervisor 80250 94250 110250 Credit and Collections Analyst 58000 66750 75500 Purchasing Manager 67000 81750 95750 Purchasing Assistant 42500 48250 56000 Inventory Analyst 48000 60500 71750 Inventory Clerk 39500 44500 54250

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.