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8 results for Medical Call Center in Coon Rapids, MN

Medical Front Desk Specialist

Minneapolis, MN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Medical Front Desk Specialist to join our team in Golden Valley, Minnesota. In this role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience. This long-term contract position is an excellent opportunity to apply your administrative and customer service expertise in a healthcare environment. Responsibilities: • Welcome patients and visitors warmly while maintaining an attentive and inviting atmosphere. • Execute patient check-in and check-out procedures, ensuring accuracy in documentation. • Verify insurance details, demographic information, and collect required forms and payments. • Coordinate appointment scheduling, rescheduling, and confirmations to optimize clinic operations. • Respond promptly to patient portal inquiries, addressing concerns and providing necessary information. • Manage and update patient records in the electronic medical records system with precision. • Prepare and oversee daily schedules and calendars for healthcare providers. • Process incoming mail, faxes, referrals, and medical record requests efficiently. • Work collaboratively with clinical staff to streamline workflow and minimize patient wait times. • Address patient inquiries regarding billing, appointments, or paperwork, resolving issues efficiently.
2026-04-06T00:00:00Z

Patient Services Registration - 3rd Shift

Minneapolis, MN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Patient Services Registration Specialist to join our team in Minneapolis, Minnesota. This is a contract position offering the opportunity to play a vital role in supporting patients during their healthcare journey. The position involves working 3rd shift from 11:30 PM - 8:00 AM, including every other weekend and some holidays, in a fast-paced environment within the Emergency and Acute Psych Services department. Responsibilities:• Register patients promptly and accurately using the Epic operating system for Emergency and Acute Psych Services.• Verify patient insurance information and ensure all necessary details, such as auto or workers' compensation claims, are documented.• Collect patient co-pays, obtain signatures, and update demographic information as needed.• Handle the collection and scanning of required documents, ensuring all records are properly maintained.• Provide exceptional customer service to patients and families, ensuring a welcoming and attentive experience.• Uphold ethical standards in all registration activities, adhering to department policies and procedures.• Collaborate with other team members to ensure smooth operations during shifts.• Assist with clerical tasks, including photocopying, scanning, and filing, to support overall department efficiency.• Manage patient arrivals and ensure all required steps in the registration process are completed efficiently.• Maintain flexibility to work night shifts, weekends, and holidays as required by the department schedule.
2026-04-13T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 20 USD / Hourly
Key Responsibilities:<ul><li>Serve as the first point of contact for inquiries via phone, email, and in-person, providing courteous and helpful assistance.</li><li>Respond promptly to questions regarding our programs, services, events, or donations.</li><li>Maintain accurate client and donor records in our database.</li><li>Escalate issues to the appropriate team member when necessary and ensure proper follow-up.</li><li>Support special events, volunteer coordination, and community outreach as needed.</li><li>Gather feedback from stakeholders and report trends to support continuous improvement.</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 20 USD / Hourly
We are seeking On-Line Tool Support Professionals to serve as the first point of contact for web-based tool support. This role supports clients and advisors through a high-volume inbound call environment, providing troubleshooting, education, and resolution for technical issues.Position OverviewThis role serves as the first point of contact for web-based tool support. You will assist clients and advisors in a inbound call environment, providing:<ul><li>Technical troubleshooting </li><li>Customer education </li><li>Issue resolution </li></ul>What They’re Looking For<ul><li>Strong personality and positive attitude </li><li>Highly process-oriented (technical skills can be taught) </li><li>Quick learner who can adapt easily </li><li>Strong customer service presence (internal + external) </li><li>Excellent communication and soft skills </li><li>Critical thinking and ability to problem-solve in real time </li><li>The “it factor” - someone who stands out and engages well </li></ul>Note: Call center experience is helpful but not required.
2026-04-15T00:00:00Z

Customer Service Representative

Blaine, MN
onsite
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
We are currently seeking a dedicated and experienced Spanish Bilingual Account Manager based in Blaine, Minnesota, United States. This role provides an opportunity to join our team in a dynamic and fast-paced environment. The primary function of this role is to manage a wide variety of customer inquiries, disputes, and complaints while acting as a liaison within the organization to ensure we exceed customer expectations. Responsibilities:• Process and manage a diverse range of customer inquiries related to transactions, products, and services• Handle disputes and customer complaint resolution effectively and professionally• Coordinate with various internal departments such as engineering, procurement, production, quality, sales, and shipping to ensure timely delivery of products• Serve as a liaison for technical support and provide basic technical assistance pertaining to products and services• Receive order information via various means such as phone, web portals, email, regional sales, and enter required information into the operating system• Follow up as needed to clarify order information, pricing, and shipping methods• Manage documentations efficiently• Use Microsoft Office Suite (Word, Excel, Outlook) proficiently for various tasks• Prioritize and multitask numerous daily activities effectively• Display excellent interpersonal, verbal, and written communication skills• Handle technical problems and offer solutions•Spanish language skills as needed for customer service is a plus.
2026-04-09T00:00:00Z

Customer Service Representative

Eagan, MN
onsite
Temporary
18 - 25 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-04-03T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract with potential for permanent employment. This role is based in Shakopee, Minnesota, and offers an excellent opportunity to contribute to the manufacturing industry by providing exceptional customer support. The ideal candidate will excel in handling inquiries, processing orders, and resolving customer concerns efficiently. Responsibilities:• Respond to customer inquiries regarding order status, delivery timelines, product specifications, and warranty information.• Process and fulfill orders for stock products and accessories with accuracy and timeliness.• Document customer interactions and complaints in the company’s system, ensuring proper follow-up with relevant departments and providing updates to customers.• Investigate and resolve issues related to mis-shipments, financial discrepancies, and product history.• Handle special projects as assigned, ensuring deadlines and quality standards are met.
2026-04-15T00:00:00Z

Patient Services Registration - 2nd Shift

Minneapolis, MN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Patient Services Registration Specialist to join the Emergency and Acute Psych Services department in Minneapolis, Minnesota. In this long-term contract role, you will assist with patient arrivals and registrations, ensuring accurate documentation and a smooth process for all involved. This position requires a second shift schedule of 3:30 PM - 12:00 AM, with a schedule that includes 32-40 hours per week, every other weekend, and some holiday coverage. Responsibilities:• Register patients promptly and accurately using the Epic operating system for Emergency and Acute Psych Services.• Collect and verify patient information, including insurance details, demographic updates, and necessary documentation.• Obtain required signatures and ensure all documents are scanned and filed appropriately.• Facilitate the collection of co-pays and other payment responsibilities as part of the registration process.• Provide exceptional customer service to patients and their families, maintaining a patient-centered approach.• Address inquiries about auto, workers’ compensation, and other specific visit types with professionalism.• Ensure compliance with ethical standards and departmental policies while handling sensitive information.• Collaborate with team members to maintain an organized and efficient registration process.• Assist with clerical duties, such as photocopying and scanning documents, to support operational needs.• Adapt to a dynamic work environment, including evening and weekend shifts, as required.
2026-04-13T00:00:00Z