1 result for Customer Service Reps in Fort Wayne, IN

Fort Wayne, IN
onsite
Permanent
50000 - 60000 USD / Yearly
We are looking for a dedicated Customer Service & Inside Sales Representative to join our team in Fort Wayne, Indiana. In this role, you will be responsible for delivering outstanding customer support, managing sales processes, and contributing to company growth by ensuring smooth communication and efficient order handling. Acting as a vital connection between customers and internal departments, you will play a key role in maintaining customer satisfaction and driving revenue goals. Responsibilities: • Prepare detailed quotations, proposals, and cost breakdowns to support sales efforts. • Accurately process customer orders and maintain up-to-date records in company systems. • Monitor leads, inquiries, and quotations, providing regular updates and follow-through. • Manage the sales cycle from initial inquiry to order fulfillment and post-order transitions. • Proactively communicate shipment dates, order statuses, and updates to customers. • Provide product recommendations and assistance to customers and internal teams. • Maintain organized documentation and ensure data accuracy within company systems. • Build and nurture strong relationships with customers and prospects through effective communication. • Research customer needs and market opportunities to support targeted sales initiatives. • Collaborate with internal departments to resolve customer issues and ensure satisfaction.
2026-03-18T00:00:00Z