<p>We are looking for a Customer Service Representative to support a fast-paced manufacturing operation in Kentucky on a permanent hire. This permanent opening is a key point of contact for customers, helping ensure orders, delivery requests, and service needs are handled with accuracy and professionalism. The ideal candidate is organized, responsive, and comfortable coordinating with internal teams to deliver a positive customer experience while maintaining detailed records and performance data.</p><p><br></p><p>Responsibilities:</p><p>• Enter customer orders accurately and promptly while coordinating relevant details with internal teams and external contacts.</p><p>• Serve as the primary contact for incoming calls and address customer questions, concerns, and service issues with professionalism and urgency.</p><p>• Partner with the sales team to share account activity, buying trends, and other insights that support stronger customer relationships.</p><p>• Review customer needs on an ongoing basis to confirm expectations, identify service opportunities, and improve overall satisfaction.</p><p>• Compile recurring reports and performance data, including tracking information related to sales initiatives and customer activity.</p><p>• Communicate regularly with management regarding account updates, service issues, and progress on key tasks.</p><p>• Coordinate with scheduling, shipping, and other departments to support delivery timelines, order fulfillment, and customer requirements.</p><p>• Maintain quote logs, sales records, and customer account documentation, making timely updates and corrections when needed.</p><p>• Monitor open and delayed orders, follow up to resolve issues quickly, and help ensure customers receive accurate status updates.</p><p>• Follow workplace safety guidelines consistently and contribute suggestions that support a safer work environment.</p>
We are looking for a customer-focused individual to join a growing team in Teaneck, New Jersey as a Customer Service Representative. This Long-term Contract position is ideal for someone who can confidently support billing and payment-related inquiries while delivering clear, consistent service across every interaction. The role offers collaborative training, hands-on customer support work, and the opportunity to assist clients with online payment tools, account questions, and issue resolution in a fast-paced environment.<br><br>Responsibilities:<br>• Guide customers through the online payment platform, including one-time payments and recurring payment setup.<br>• Clarify billing and payment process updates for customers and answer questions related to account changes.<br>• Investigate payment or invoice concerns, resolve routine issues, and route more complex matters to the appropriate team.<br>• Support billing activities by assisting with accounts receivable inquiries, reconciliation questions, and credit-related account concerns.<br>• Maintain accurate records of customer conversations, account adjustments, and completed resolutions within company systems.<br>• Partner with teams across financial services, billing, credit, sales, operations, and customer experience to address customer needs effectively.<br>• Manage challenging interactions with patience and care while working toward practical solutions.<br>• Identify recurring service issues or process gaps and share trends with leadership for follow-up.<br>• Assist customers during the move from BillTrust to the MyIWS payment solution by explaining updates and providing portal support.
<p>We are seeking customer-focused and professional <strong>Call Center Representatives</strong> to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service.</p><p><br></p><p>This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment.</p><p><br></p><p>Responsibilities</p><ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations.</p><p><br></p><p>Responsibilities:</p><p>• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.</p><p>• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.</p><p>• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.</p><p>• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.</p><p>• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.</p><p>• Handle product return requests, create return authorizations in line with company policy, and document all related activity.</p><p>• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.</p><p>• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.</p><p>• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.</p><p>• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough</p>
<p>A growing service organization in Parsippany NJ is seeking a <strong>Customer Service Coordinator</strong> to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day.</p><p><br></p><p>Responsibilities</p><ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions.<br>• Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues.<br>• Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current.<br>• Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution.<br>• Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity.<br>• Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards.<br>• Coordinate with internal teams when necessary to escalate issues and ensure timely customer support.<br>• Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity.<br>• Enter new information and revise existing records accurately within company databases and account management systems.<br>• Record each conversation, status update, and planned next step to maintain complete interaction histories.<br>• Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending.<br>• Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors.<br>• Coordinate with internal teams to help move account matters forward and support timely issue resolution.<br>• Achieve established targets for call activity, service quality, productivity, and customer experience.
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
We are seeking a detail oriented and customer-focused Customer Service Representative to join our team in Huntsville, Alabama. This in-office role is responsible for assisting customers with questions, resolving issues, processing requests, and delivering a positive service experience across phone, email, and in-person interactions. Based on general knowledge. The ideal candidate is an excellent communicator who can manage multiple priorities, maintain accurate records, and provide timely support while representing the company in a detail oriented manner. Based on general knowledge. Key Responsibilities: Respond to customer inquiries by phone, email, and in person in a timely and courteous manner. Based on general knowledge. Resolve customer concerns and escalate more complex issues when needed. Based on general knowledge. Process orders, account updates, service requests, and other administrative tasks accurately. Based on general knowledge. Maintain detailed and organized customer records in company systems. Based on general knowledge. Provide product, service, and policy information to customers. Based on general knowledge. Collaborate with internal departments to ensure prompt issue resolution and customer satisfaction. Based on general knowledge. Support general office operations and assist with additional administrative duties as assigned. Based on general knowledge.
<p>We’re looking for a Customer Service Representative to join a financial services team in Oshkosh, Wisconsin. This Contract-to-permanent opportunity is ideal for someone who enjoys helping customers, solving problems, and providing a great service experience. </p><p><br></p><p> The role will be primarily focused on online chat and video chat support, assisting customers with questions, service requests, account needs, and everyday financial solutions. You’ll also assist with transaction processing and problem resolution while working in a fast-paced environment where communication, professionalism, and accuracy are key. If you’re a strong communicator who enjoys connecting with people and finding solutions, this could be a great opportunity to build a long-term career in financial services. </p><p><br></p><p> Responsibilities: </p><p>• Respond to inbound customer inquiries by phone and provide clear, courteous support for a wide range of service needs. • Handle everyday financial transactions accurately, including deposits, withdrawals, payments, check-related requests, and other account activities. </p><p>• Support customers with opening, updating, and closing consumer accounts while addressing questions about account features and access. </p><p>• Assist with applications for credit cards, loans, and related financial products, helping customers understand available options. </p><p>• Strengthen customer relationships by identifying needs, explaining relevant services, and offering appropriate product recommendations. </p><p>• Complete order entry and account maintenance tasks with close attention to detail while keeping records current and accurate. </p><p>• Balance assigned cash handling duties and process daily deposit-related activities in accordance with established procedures. </p><p>• Resolve customer concerns efficiently while following security, privacy, and regulatory guidelines at all times. </p><p>• Stay informed on current products, services, and promotions and contribute to a positive customer experience across branch and phone interactions.</p>
We are looking for a Customer Service Representative to support a non-profit organization in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping people, handling high-volume phone interactions, and ensuring accurate service through attentive order processing. The person in this role will serve as a reliable point of contact for callers, provide clear information, and contribute to a positive customer experience in a fast-paced call center setting.<br><br>Responsibilities:<br>• Respond to incoming calls professionally and assist customers with questions, concerns, and service needs.<br>• Make outbound calls as needed to follow up on requests, clarify information, or provide updates.<br>• Enter orders and customer details accurately into internal systems while maintaining data quality.<br>• Deliver courteous and efficient support that reflects strong customer care standards in every interaction.<br>• Resolve routine service issues by gathering relevant details, identifying solutions, and escalating complex matters when appropriate.<br>• Document conversations, actions taken, and next steps to ensure complete and organized records.<br>• Manage a steady volume of phone activity while maintaining attention to accuracy, timeliness, and service quality.
<p>Do you enjoy helping people, solving problems, and turning frustrating situations into positive experiences? We're looking for a personable and detail-oriented <strong>Customer Service Representative</strong> to join a leading machinery manufacturing company in Ripon, Wisconsin. In this contract-to-permanent role, you'll be the trusted voice customers rely on for support, guidance, and solutions, helping homeowners navigate product questions, warranty concerns, and service needs with confidence. This is a great opportunity for someone who thrives on building relationships, providing exceptional customer care, and making a meaningful impact with every interaction.</p><p><br></p><p>What You'll Do</p><ul><li>Serve as a primary point of contact for residential customers, delivering friendly, customer-focused support over the phone and through online channels.</li><li>Assist customers with product questions, warranty coverage, service inquiries, and basic troubleshooting.</li><li>Respond promptly and accurately to customer requests through Zendesk, ensuring every inquiry receives timely follow-up.</li><li>Evaluate customer concerns and coordinate with service partners or escalation teams when advanced technical support is needed.</li><li>Maintain detailed and accurate records of customer interactions, resolutions, and follow-up activities within the support system.</li><li>Develop a strong understanding of the company's residential product line to provide knowledgeable and effective assistance.</li><li>Approach every interaction with empathy, professionalism, and a commitment to customer satisfaction.</li><li>Support additional customer service and administrative initiatives that contribute to team success.</li></ul><p>What We're Looking For</p><ul><li>A genuine passion for helping customers and delivering outstanding service.</li><li>Strong communication skills with the ability to explain information clearly and confidently.</li><li>Excellent organizational skills and attention to detail.</li><li>A positive, patient approach when handling questions and resolving concerns.</li><li>The ability to multitask and adapt in a fast-paced environment.</li><li>Experience in customer service, call center support, retail, hospitality, or a related customer-facing role is a plus.</li></ul><p>Why You'll Love This Opportunity</p><p>This role offers the chance to join a respected manufacturer where your work directly impacts the customer experience. If you're someone who enjoys connecting with people, solving challenges, and creating positive outcomes every day, we'd love to connect with you.</p>
<p>Position Overview</p><p>We are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>We are looking for a Customer Service Representative to support a high-volume customer care environment. This long-term contract opportunity is ideal for someone who communicates clearly, handles inquiries effectively, and enjoys helping resolve customer concerns. The role is fully onsite five days a week for the first 3 months and offers the chance to work a hybrid work schedule thereafter. <strong><u>**Spanish fluency is a MUST for this position **</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer calls with attentive listening, thoughtful questioning, and a solution-oriented approach to understand and address each concern effectively.</p><p>• Route inquiries to the correct team members when needed and coordinate with internal departments to help resolve service issues, complaints, or follow-up needs.</p><p>• Build working knowledge of company processes, services, and common transaction types to provide accurate information and dependable customer assistance.</p><p>• Keep Customer Care leadership informed of service disruptions, workflow concerns, or recurring issues that could affect customers, vendors, or business operations.</p><p>• Complete all assigned work in alignment with company expectations, training guidance, supervisory direction, and applicable regulatory requirements.</p><p>• Support cross-functional teams as needed by sharing information, assisting with service-related matters, and helping maintain smooth daily operations.</p><p>• Provide attentive assistance to insured individuals, injured workers, vendors, and other customers while maintaining a high standard of responsiveness and care.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are looking for a Customer Service Representative to support logistics operations from Wilmington, California in a long-term contract role. This position is ideal for someone who enjoys helping customers, handling high-volume communication, and keeping order information accurate and up to date. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound follow-up, dispatch coordination, and container-related updates.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, providing timely assistance and clear information related to orders and service requests.</p><p>• Make outbound calls as needed to confirm details, share updates, and resolve open customer issues.</p><p>• Enter and maintain order information accurately in company systems to support smooth daily operations.</p><p>• Coordinate with dispatch and internal teams to communicate shipment activity, service changes, and delivery-related information.</p><p>• Assist customers with questions involving container status, scheduling, and general logistics support.</p><p>• Monitor customer requests from initial contact through resolution, ensuring issues are addressed completely and efficiently.</p><p>• Document call activity, order updates, and service outcomes to maintain accurate service records.</p>
<p>We are looking for a Customer Service Representative to join a growing team in Gardena, California on a contract basis with the potential for a permanent role. This role supports both customer interactions and sales operations, combining responsive service, accurate record management, and day-to-day coordination for the outside sales team. The ideal candidate is organized, communicative, and comfortable balancing phone-based outreach, administrative tasks, and detailed data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive support to customers while assisting the sales organization with daily operational needs.</p><p>• Partner with outside sales representatives to coordinate follow-up activities, documentation, and routine administrative tasks.</p><p>• Place outbound calls to prospective and existing customers to support lead development and ongoing communication.</p><p>• Record customer details, sales activity, and order-related information with a high level of accuracy.</p><p>• Maintain organized and current information within CRM platforms and internal tracking systems.</p><p>• Update sales documents, reference materials, and shared files so teams have access to current information.</p><p>• Monitor open leads and follow-up items to help ensure timely responses and consistent customer engagement.</p><p>• Contribute to general office support and data entry tasks that keep customer and prospect records well organized.</p>
<p>Robert Half is searching for a <strong>Customer Service Representative</strong> to join a growing service-focused organization in the Spokane area. This position is a great fit for someone who enjoys helping people, resolving issues, and creating positive customer experiences. The ideal candidate will be dependable, detail-oriented, and comfortable handling a high volume of customer interactions.</p><p><strong>Pay:</strong> $21-$25/hr depending on experience</p><p><strong>Job Duties</strong></p><ul><li>Respond to customer inquiries through phone and email.</li><li>Assist customers with orders, account updates, and general questions.</li><li>Research and resolve customer concerns in a timely manner.</li><li>Enter and update customer information accurately in company systems.</li><li>Communicate with internal teams to coordinate solutions.</li><li>Maintain a professional and positive customer experience.</li></ul>
<p>We are looking for a Customer Service Representative to support a busy transport operation in Honolulu, Hawaii. This Contract position focuses on creating a welcoming experience for customers, handling check-in activities with accuracy, and responding to questions with professionalism and care. The ideal candidate is organized, service-oriented, and comfortable managing day-to-day customer interactions while helping maintain smooth front-line operations. This position requires onsite work, so Hawaii residents are preferred. To learn more or apply, call us at 808-531-0800.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers upon arrival and guide them through the check-in process in a courteous and efficient manner.</p><p>• Confirm identification, reservation details, and other required information while entering accurate records into company systems.</p><p>• Answer questions about available services, site amenities, and local points of interest, providing clear and helpful guidance.</p><p>• Address service concerns quickly and professionally, resolving routine issues independently and referring complex matters to leadership when needed.</p><p>• Monitor customer access areas and report safety concerns, unusual activity, or potential hazards to support a secure environment.</p><p>• Coordinate with internal teams to help ensure service areas and customer-facing facilities are prepared and maintained properly.</p><p>• Recognize opportunities to recommend additional services or upgrades that improve the customer experience.</p><p>• Maintain detailed documentation related to customer visits, transactions, service interactions, and incident reporting.</p>
<p>Robert Half's client is looking for a detail-oriented order entry clerk for a long term coverage within their Customer Service department!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Email correspondence</p><p>- Processing orders</p><p>- Order entry (high volume)</p><p>- Collaborating with sales team and customers</p><p>- Ensuring timely delivery of orders</p><p>- ERP experience is a MUST!</p><p>- Ability to work in a fast paced environment</p><p><br></p><p>Start Date: Asap!</p><p>Duration: ~3 months</p><p>Hours: 8:30am-5pm | M-F</p><p>Work type: Remote</p><p>Pay Rate: $18-$20 (based on experience)</p><p><br></p><p>**If interested, APPLY now!</p>
<p>Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.</p><p><strong>What you may do:</strong></p><ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul><p><br></p><p><br></p>
We are looking for a Customer Service Representative to join a service-focused team in Strongsville, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who communicates with confidence, stays organized in a fast-paced environment, and can quickly become a dependable resource for customers and internal teams. The person in this role will support daily customer interactions, maintain accurate records, and help ensure orders and service requests are handled efficiently from start to finish.<br><br>Responsibilities:<br>• Respond to incoming customer calls and inquiries with professionalism, providing timely support and clear follow-up.<br>• Enter and update customer, order, and service information accurately within company systems, including SAP and Microsoft Office tools.<br>• Assist customers with requests related to products, order status, and general service needs while delivering a positive experience.<br>• Prepare and maintain detailed documentation, reports, and records to support daily operations and service tracking.<br>• Coordinate with internal departments to resolve customer issues, clarify information, and keep requests moving forward.<br>• Manage multiple tasks throughout the day while maintaining attention to detail and meeting service expectations.<br>• Support process-related updates and workflow changes as needed, adapting quickly to new procedures and system requirements.
<p>We are looking for a Customer Service Representative to support customers with care, accuracy, and professionalism in San Francisco, California. This Contract position is ideal for someone who can create a helpful experience on every interaction while keeping work organized and moving efficiently. The right person will balance strong phone-based service with attention to detail so customer requests and applications are handled correctly the first time.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone with clear, courteous guidance that helps them understand next steps without feeling pressured.</p><p>• Handle inbound and outbound calls to address questions, resolve issues, and provide timely updates on requests or applications.</p><p>• Complete order entry and related customer records with a high level of accuracy to reduce follow-up corrections.</p><p>• Review submitted information carefully and gather complete responses so items can be processed successfully on the initial pass whenever possible.</p><p>• Monitor open and pending cases closely, following up as needed to keep applications and service requests from remaining unresolved.</p><p>• Maintain dependable attendance and consistent availability during scheduled queue coverage hours.</p><p>• Respond constructively to coaching and quality feedback, adjusting approach quickly when performance concerns are identified.</p><p>• Support service operations by documenting interactions thoroughly and escalating more complex customer concerns when appropriate.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Michaela Stauber at michaela.stauber- at - roberthalf - .com with your word resume and reference job ID#00410-0013511255**</p>