<p>A busy company in the Flanders area is seeking a Customer Service Representative to join their growing organization. This Customer Service Representative will get the chance to join a growing team that offers work schedule flexibility and career advancement. The ideal Customer Service Representative will have prior experience in the manufacturing industry, have business to business customer service experience, and be local to Flanders. Responsibilities of this Customer Service Representative will include but not be limited to the below: </p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Process customer orders, quotes, and account requests with precision and efficiency.</p><p>• Collaborate with sales, operations, and logistics teams to guarantee timely delivery and fulfillment.</p><p>• Address and resolve customer concerns professionally, escalating complex issues when necessary.</p><p>• Maintain up-to-date customer records, documentation, and communication logs to ensure accuracy.</p><p>• Track order status, monitor backorders, and oversee delivery timelines to meet customer expectations.</p><p>• Provide clients with detailed product, pricing, and service information.</p><p>• Assist in account management initiatives and contribute to customer retention strategies.</p><p>• Identify opportunities to enhance processes and improve the overall client experience.</p><p><br></p><p>This Customer Service Representative position is paying between $65,000 and $75,000 annually depending on experience. If interested in this Customer Service Representative role, apply today! </p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Chester, New Jersey. This Contract to permanent position involves engaging with customers and prospects, addressing inquiries about products and services, and ensuring satisfaction through timely and effective communication. In this role, you will act as a customer advocate, collaborating closely with various internal teams to deliver outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and issues promptly, providing solutions that meet their needs.</p><p>• Collaborate with internal departments, including sales, project management, and order processing, to support customer-focused initiatives.</p><p>• Maintain accurate and updated customer records using Salesforce.</p><p>• Act as a customer advocate by managing a designated portfolio of clients and ensuring their satisfaction.</p><p>• Execute service-focused campaigns to enhance customer engagement.</p><p>• Monitor customer health metrics, highlighting potential risks and opportunities for improvement.</p><p>• Support the sales order process, ensuring seamless execution and high end-user satisfaction.</p><p>• Assist marketing and customer service teams with various initiatives, such as trade show participation and promoting new innovations.</p><p>• Communicate updates on company activities, including case studies and product advancements, to clients and prospects.</p>
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment.<br><br>Responsibilities:<br>• Address customer inquiries and determine whether the issue falls within the scope of the customer service team.<br>• Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority.<br>• Escalate issues outside of your authority to the appropriate department for resolution.<br>• Keep accurate records of all customer service interactions and inquiries.<br>• Identify trends in customer issues and report them to support root cause analysis and improvements.<br>• Greet visitors at the front desk and monitor building access when applicable.<br>• Assist with administrative tasks like folding and assembling renewal mailings when needed.<br>• Communicate effectively with customers through various channels, including phone, email, and in-person interactions.<br>• Perform additional duties as assigned by your supervisor to support team objectives.
<p>40,000 - 50,000</p><p><br></p><p>Benefits:</p><ul><li>medical/dental/vision</li><li>401k</li><li>Bonus structures & increases</li><li>Paid time off</li></ul><p>Our client in the Bridgewater area is looking for a Customer Service Representative for their team. This role will become the vital link between customers and supply chain operations. In this front-facing role, you’ll handle a wide range of customer inquiries, resolve issues with urgency, and help ensure a seamless order experience. You will wear many hats, supporting diverse business needs and collaborating across departments. This position is on-site in office, Monday-Friday with standard office hours.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Address customer inquiries via phone, email, and other channels in a timely manner</li><li>Serve as a liaison between customers and the internal supply chain team, tracking and managing orders through the system</li><li>Accurately resolve issues including broken product, packaging problems, and order discrepancies</li><li>Quickly escalate urgent situations as needed, always focused on delivering positive solutions</li><li>Maintain comprehensive and accurate records within company systems</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Radnor, Pennsylvania. This is a contract position offering an excellent opportunity to support customers by providing detailed guidance and resolving inquiries efficiently. The role requires strong communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Address customer questions related to tax documents, insurance policies, claims, and billing inquiries.</p><p>• Deliver clear explanations of forms, notices, and account details to ensure customer understanding.</p><p>• Offer guidance on company procedures, compliance standards, and best practices.</p><p>• Escalate complex concerns to appropriate departments, ensuring timely resolutions and follow-ups.</p><p>• Maintain accurate and detailed records of customer interactions in the designated system.</p><p>• Coordinate with internal teams to address and resolve customer issues effectively.</p><p>• Meet established performance goals, including response times, issue resolution, and customer satisfaction.</p><p>• Stay up to date with current regulations, company policies, and industry standards to provide reliable information.</p>
We are looking for a dedicated Customer Service Representative to join our team in Reading, Pennsylvania. In this Contract to permanent role, you will play a vital part in ensuring client satisfaction by managing accounts, addressing inquiries, and resolving issues effectively. This position requires excellent communication skills and attention to detail to maintain positive relationships and accurate records.<br><br>Responsibilities:<br>• Manage client accounts by addressing inquiries, resolving issues, and ensuring their needs are met.<br>• Maintain detailed and accurate records of client interactions, transactions, and communications.<br>• Resolve customer complaints efficiently to ensure satisfaction and escalate complex issues when necessary.<br>• Assist clients with placing orders, tracking shipments, and handling returns or exchanges.<br>• Communicate professionally via email and phone to address customer inquiries and provide updates.<br>• Handle inbound and outbound calls to support customer needs and schedule appointments.<br>• Perform data entry tasks to ensure records are up-to-date and organized.<br>• Utilize Microsoft Word and Excel to prepare reports and maintain account information.<br>• Collaborate with other departments to resolve escalated issues and improve service.<br>• Ensure timely and accurate order entry to support seamless client experiences.
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>Robert Half is currently working with a client on their search for a Customer Service Lead with excellent communication skills, strong interpersonal skills and a strong sense of urgency. As the Customer Service Lead, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/analyze feedback</p><p>· Assist in developing and improving customer policies and procedures</p><p>· Strategic Planning</p><p>· Monitor workload distribution and ensure adequate coverage</p><p>· Collaborate with other departments on best practices</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for an organized and detail-oriented Service Coordinator to join our team in Birdsboro, Pennsylvania. This position offers an excellent opportunity to manage schedules and coordinate operations, ensuring efficient communication between technicians and customers. The role requires strong multitasking abilities and a commitment to maintaining accurate records and providing exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and dispatch technicians based on workload and task priority.</p><p>• Facilitate clear communication between customers and technicians to address service needs.</p><p>• Monitor the progress of service jobs and make schedule adjustments as necessary.</p><p>• Track and manage service calls and work orders to ensure timely completion.</p><p>• Handle daily service billing and ensure accuracy in financial records.</p><p>• Maintain detailed logs and documentation for all dispatch and service activities.</p><p>• Perform general administrative tasks, including data entry, filing, and document preparation.</p>
<p>Robert Half is seeking a motivated Patient Service Representative to join our client's fast‑paced team<strong>.</strong> As the Patient Service Representative, you will keep the office running smoothly while delivering excellent support to patients and providers. If you’re organized, proactive, and thrive in a medical office setting, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><ul><li>Maintain and update electronic health records (EHR) systems to ensure accurate patient information.</li><li>Provide administrative support by scheduling appointments for patients and physicians.</li><li>Operate office equipment efficiently, including scanners, fax machines, and computers.</li><li>Verify and explain insurance benefits to patients, addressing any questions or concerns.</li><li>Coordinate communication between patients, providers, and insurance companies.</li><li>Assist with general office tasks to support the daily functions of the medical team.</li><li>Monitor and manage patient scheduling to maintain an organized workflow.</li><li>Ensure compliance with office policies and procedures while handling sensitive information.</li></ul>
<p>We are looking for a Front Desk Coordinator to join our team located in the Greater Philadelphia Region on a contract basis. In this role, you will serve as the first point of contact for guests, ensuring smooth operations at the front desk and delivering exceptional customer service. This Front Desk Coordinator position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with people.</p><p><br></p><p>What you get to do every single day:</p><p>• Oversee the front desk area to maintain an organized and welcoming atmosphere.</p><p>• Greet visitors and direct them to the appropriate departments or personnel.</p><p>• Respond to guest inquiries and address questions promptly and effectively.</p><p>• Manage escalations with patience and attention to detail, ensuring guest satisfaction.</p><p>• Operate the intercom system to screen and verify guests without app access.</p><p>• Utilize Microsoft Office Suite tools to manage data entry and maintain organized records.</p><p>• Coordinate and organize files to ensure accessibility and efficiency.</p><p>• Collaborate with team members to improve front desk processes and operations.</p><p>• Provide support for administrative tasks as needed to maintain seamless operations.</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>Our client is seeking a Service Advisor to support and deepen existing client relationships within a growing wealth management firm. This role focuses on financial planning, client service, and portfolio oversight—no business development required.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead discovery, review, and planning meetings with current and prospective clients</li><li>Serve as primary advisor for select clients and manage ongoing portfolio reviews</li><li>Adjust asset allocations and identify new asset opportunities within existing relationships</li><li>Develop customized financial plans and guide clients through all stages of their financial lifecycle</li><li>Handle complex planning needs including tax, estate, retirement, and investment strategy</li><li>Collaborate with Portfolio Management, Trading, Compliance, and Client Service teams</li><li>Lead client onboarding and maintain accurate client notes</li><li>Organize tasks across the team and ensure timely follow-up</li></ul><p><br></p>
<p>We are looking for a motivated and detail-oriented individual to join our team as a Receptionist in Madison, New Jersey. This contract position offers an excellent opportunity to gain corporate experience while contributing to the smooth operation of our office. The ideal candidate is personable, eager to grow, and interested in expanding their administrative skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and ensure they are directed to the appropriate personnel or departments.</p><p>• Handle incoming calls and manage the switchboard effectively to maintain seamless communication.</p><p>• Perform clerical duties such as filing, photocopying, and organizing mail.</p><p>• Assist with calendar management and scheduling for office staff.</p><p>• Maintain office supplies and ensure the kitchen and printers are well-stocked and operational.</p><p>• Provide administrative support to managers and staff as needed.</p><p>• Monitor and manage courier services and incoming deliveries.</p><p>• Ensure the security of the office by following visitor protocols and procedures.</p><p>• Support the team in preparing documents and presentations using Microsoft Office applications.</p><p>• Adapt responsibilities over time as comfort and expertise in the role increase.</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Our client, a CPA firm in the greater Wilkes-Barre area, is seeking to hire a Tax and Audit Manager to join their team. The Tax and Audit Manager is a senior-level professional responsible for managing the firm’s tax compliance, advisory, and audit review functions. This role provides day-to-day technical leadership to staff accountants and tax preparers while coordinating closely with the firm’s non-working owner and Office Manager to ensure timely, accurate, and compliant service delivery.</p><p><br></p><p>The Tax and Audit Manager oversees individual, corporate, and partnership tax engagements; monitors staff workflow and quality; manages filing deadlines and extensions; responds to taxing authority notices; and advises clients on tax planning and savings opportunities.</p><p><br></p><p>Essential Duties and Responsibilities</p><p>Tax Compliance & Technical Oversight</p><p>• Manage and oversee the preparation, review, and timely filing of:</p><p>• Individual income tax returns</p><p>• Corporate and S-corporation returns</p><p>• Partnership returns</p><p>• Related state and local filings</p><p>• Ensure accuracy, completeness, and compliance with federal, state, and local tax laws and professional standards.</p><p>• Review complex tax returns and resolve technical issues prior to submission.</p><p>• Manage extensions, estimated tax payments, and filing calendars for all clients.</p><p>• Monitor changes in tax law and assess firm and client impact.</p><p><br></p><p>Client Service & Tax Advisory</p><p>• Serve as a primary technical contact for assigned clients.</p><p>• Advise clients on tax planning strategies and legitimate tax savings opportunities.</p><p>• Assist with and respond to IRS and state tax notices, audits, and correspondence.</p><p>• Coordinate with clients to obtain complete and timely tax information.</p><p>• Communicate complex tax matters in a clear, professional, and practical manner.</p><p><br></p><p>Audit Responsibilities</p><p>• Review audit workpapers and draft financial statements for accuracy and compliance.</p><p>• Assist with audit planning, supervision, and quality control.</p><p>• Prepare or review audit reports for submission, subject to final approval by the firm owner.</p><p>• Ensure adherence to applicable auditing standards and firm policies.</p><p><br></p><p>Staff Supervision & Workflow Management</p><p>• Lead, mentor, and support staff accountants, tax preparers, and seasonal personnel.</p><p>• Assign work, monitor progress, and ensure deadlines are met during tax season and throughout the year.</p><p>• Review staff work and provide constructive feedback and training.</p><p>• Assist in onboarding and training new staff members.</p><p>• Identify workflow inefficiencies and recommend improvements.</p><p><br></p><p>Office Operations & Process Management</p><p>• Coordinate with the Office Manager on tax season scheduling, staffing needs, and workflow planning.</p><p>• Assist in developing, updating, and documenting tax office procedures, checklists, and quality control processes.</p><p>• Support firm-wide compliance with internal policies and professional standards.</p><p>• Participate in continuous improvement of systems, templates, and procedures.</p><p><br></p>
<p>A large academic institution is seeking a skilled and strategic <strong>Salesforce Developer</strong> with expertise in <strong>Service Cloud</strong> to support and expand its existing Salesforce platform. This role will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search functionalities.</p><p>This developer will also contribute to a broader initiative to implement and standardize Salesforce usage across multiple organizations within the institution, offering technical leadership and support during this expansion.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Further develop and enhance the existing Salesforce Service Cloud implementation with a focus on:</li><li>Agent setup and optimization</li><li>Deployment of generic agents</li><li>Research documentation integration and workflows</li><li>Intelligent and federated search functionalities</li><li>Collaborate with stakeholders across departments to align development with institutional needs</li><li>Serve as a subject matter expert for Service Cloud capabilities and best practices in a higher education environment</li><li>Develop custom Salesforce components (Apex classes, Lightning components, Flows, Visualforce, etc.) and integrate third-party tools where appropriate</li><li>Maintain platform scalability, security, and compliance across multi-organization use</li><li>Support user adoption through documentation, training, and troubleshooting</li><li>Partner with cross-functional teams to support reporting, analytics, and user feedback loops</li></ul><p><br></p>
<p>We are looking for a dynamic Chief Financial Officer (CFO) to join our leadership team in the Greater Philadelphia area. This CFO role is critical to ensuring the financial health and operational integrity of the organization. The ideal CFO candidate will provide strategic direction, oversee financial operations, and drive compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><ul><li>Provides financial expertise and guidance to program leaders, development staff, and other stakeholders to support mission‑aligned decision‑making.</li><li>Strengthens the budgeting process by educating program and departmental managers on financial principles, grant requirements, and factors impacting their budgets.</li><li>Optimizes banking, deposits, and cash‑handling procedures to ensure strong cash stewardship and safeguard community resources.</li><li>Develops a reliable cash‑flow forecasting process and reporting system, including minimum cash thresholds needed to maintain program stability and operational continuity.</li><li>Continuously evaluates the finance department’s structure, processes, and staffing to enhance efficiency, compliance, and the organization’s ability to support its mission.</li><li>Supports professional development and growth for finance team members by identifying training opportunities and encouraging skill development.</li><li>Oversees preparation of all financial reports, including statements of activities and financial position, grant expenditure reports, funder reports, tax filings (e.g., Form 990), and regulatory submissions.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>Our client, one of New Jersey’s leading organizations, is implementing Flexera One to modernize their IT Asset Management program across hardware, software, and SaaS. They are seeking a <strong>Flexera One Platform & Integration Engineer</strong> to support the end‑to‑end deployment of the platform and serve as a technical subject matter expert during the implementation.</p><p>This role works closely with Flexera Professional Services, internal stakeholders, and cross‑functional teams across IT, Finance, Procurement, and Infrastructure.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the implementation, configuration, and administration of Flexera One (IT Visibility, Technology Intelligence Platform, and related modules).</li><li>Deploy and manage Flexera inventory beacons, discovery agents, and data connectors across on‑prem, cloud (AWS/Azure/GCP), and SaaS environments.</li><li>Design and maintain integrations between Flexera One and systems such as ServiceNow CMDB, cloud APIs, inventory tools, and other data sources.</li><li>Configure normalization, data mapping, and governance to ensure clean, accurate, and reconcilable asset data.</li><li>Develop automation and custom scripts using PowerShell, Python, SQL, or equivalent languages.</li><li>Partner with Flexera Professional Services during the implementation to validate requirements and support build-out activities.</li><li>Support the creation of technical documentation, SOPs, runbooks, and administrative standards.</li><li>Work closely with ITAM/SAM stakeholders to ensure data integrity, reporting accuracy, and alignment with compliance initiatives.</li><li>Troubleshoot ingestion issues, integration failures, beacon connectivity, and cross-system data gaps.</li><li>Provide early‑stage platform administration until internal teams transition into full ownership.</li></ul><p><br></p>
We are looking for an Insurance Enrollment Representative to join our team in Lawrenceville, New Jersey. This Contract to permanent role focuses on ensuring smooth credentialing and enrollment processes for healthcare providers. The ideal candidate will play a vital part in maintaining compliance with payer requirements and facilitating timely reimbursements.<br><br>Responsibilities:<br>• Obtain licenses, certifications, and essential documentation from healthcare providers to support accurate and efficient billing processes.<br>• Prepare and submit enrollment applications to payers, ensuring providers are linked to group billing for reimbursement.<br>• Maintain accurate and up-to-date records of provider credentials to support credentialing and re-credentialing activities.<br>• Collaborate with third-party payers to resolve enrollment issues and ensure uninterrupted cash flow.<br>• Meet with newly contracted providers to guide them through the insurance enrollment process.<br>• Liaise with insurance representatives to expedite enrollment and address any challenges.<br>• Communicate enrollment updates to providers, billing managers, and organizational stakeholders.<br>• Provide supervisors and managers with provider identification numbers for system entry.<br>• Conduct timely follow-ups on enrollment issues and maintain tracking spreadsheets to monitor progress.<br>• Update departmental logs and records to reflect the status of insurance credentialing and re-credentialing processes.
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Rockaway, New Jersey. In this role, you will play a key part in managing customer accounts, ensuring accurate invoicing, and driving timely collections. If you have a solid background in accounts receivable and enjoy working in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the collection of overdue accounts to ensure timely payments.</p><p>• Maintain accurate and detailed records of customer communications and collection activities.</p><p>• Generate and analyze accounts receivable aging reports to monitor outstanding balances.</p><p>• Recommend appropriate actions, including credit holds, escalations, or write-offs, based on account performance.</p><p>• Assess the creditworthiness of new and existing customers using internal tools and external credit agency data.</p><p>• Collaborate with internal teams to resolve billing discrepancies and account-related issues.</p><p>• Provide forecasts and updates on expected cash receipts for weekly planning.</p><p>• Support month-end close processes by preparing accounts receivable updates and reconciliations.</p><p>• Handle daily cash applications and invoicing tasks with precision.</p><p>• Assist with additional responsibilities as needed to support the team</p>
<p><strong>Our client</strong> is seeking a highly skilled Administrative Assistant to provide advanced clerical and administrative support to an executive leader or department. This role requires strong judgment, discretion, and the ability to work independently while managing multiple complex projects.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and generate correspondence, memos, agendas, minutes, permits, reports, and other documents.</li><li>Serve as receptionist and executive assistant, handling inquiries and providing information on organizational policies and procedures.</li><li>Manage schedules, meetings, travel arrangements, and event coordination.</li><li>Create, update, and maintain filing systems, reports, manuals, forms, and records.</li><li>Handle incoming/outgoing mail, phone calls, and public inquiries.</li><li>Support billing functions, including collections, delinquencies, monthly reporting, and annual submissions.</li><li>Maintain office supply inventory and process orders for various departments.</li><li>Review reports, plans, and applications for accuracy.</li><li>Liaise with internal staff, external agencies, and the general public on behalf of leadership.</li><li>Assist with special events and projects as needed.</li><li>Operate a full range of office equipment and assist other employees in its use.</li><li>Provide switchboard coverage and support interns when required.</li><li>Perform specialized clerical work, including tasks requiring knowledge of legal terminology.</li><li>Carry out additional administrative tasks as assigned by leadership.</li></ul><p><br></p>
Work Schedule: 9:30am est. to 6pm est., Monday through Friday. Hybrid Schedule Eligible. <br> Position summary: The Customer Solution Specialist provides customers with a hassle-free experience related to orders, inquiries, complaints, and other requests. The Customer Solution Specialist builds and maintains relationships with customers that strengthens our partnership with them. The Customer Solution Specialist helps drive team goals by meeting individual metrics, while actively supporting continuous improvement efforts.
