We are looking for a detail-oriented IT Manufacturing Support specialist to join our team in Pittsburg, Kansas. This long-term contract position is ideal for candidates with a solid foundation in Tier 1 technical support and a proactive approach to problem-solving. Prior experience in a manufacturing environment is highly desirable.<br><br>Responsibilities:<br>• Provide Tier 1 technical support, addressing basic hardware, software, and system issues.<br>• Assist with password resets, account setups, and other Active Directory-related tasks.<br>• Monitor and resolve service desk tickets promptly and efficiently.<br>• Perform basic troubleshooting for Microsoft Windows 10 and other standard operating systems.<br>• Install and configure hardware and software as needed to support end-users.<br>• Maintain detailed records of support activities using a ticketing system.<br>• Collaborate with team members to ensure timely resolution of technical issues.<br>• Deliver support tailored to a manufacturing environment, ensuring minimal disruption to operations.