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18 results for Mid Hl7 Interface Developer Remote in Tampa, FL

Software Developer
  • Franklin Park, IL
  • remote
  • Temporary / Contract
  • 63.02 - 72.72 USD / Hourly
  • <p>We are looking for a skilled Software Developer to join our team on a contract basis. This role requires a proactive individual who can work independently while collaborating effectively with team members when needed. If you have expertise in Ruby on Rails, RESTful APIs, and a strong background in software development, we invite you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Develop, edit, and maintain code using Ruby on Rails to create robust and scalable applications.</p><p>• Access and integrate third-party services server-side through RESTful APIs.</p><p>• Design and implement new Ruby gems or enhance existing ones to optimize functionality.</p><p>• Utilize Backstage to manage and interact with databases effectively.</p><p>• Validate and debug JavaScript code to ensure quality and performance.</p><p>• Collaborate with team members remotely to troubleshoot and resolve technical challenges.</p><p>• Apply knowledge in .NET technologies, including C#, ASP.NET, and .NET Framework, in relevant scenarios.</p><p>• Conduct thorough testing and debugging to deliver high-quality solutions.</p><p>• Ensure timely completion of project deliverables while adhering to best practices in software development.</p>
  • 2026-03-27T00:00:00Z
Software Developer
  • Columbus, OH
  • remote
  • Permanent / Full Time
  • 90000 - 95000 USD / Yearly
  • We are looking for a talented Software Developer to design, implement, and maintain high-quality application systems. In this role, you will be responsible for coding, testing, troubleshooting, and enhancing software programs while ensuring optimal performance. This position is based in Columbus, Ohio, and offers an opportunity to contribute to both technical support and development initiatives.<br><br>Responsibilities:<br>• Develop, test, and debug both new and existing software programs to ensure functionality and reliability.<br>• Maintain and enhance the organization’s public website, APIs, mobile applications, and other system components.<br>• Provide technical support to end users, resolve database issues, and troubleshoot software errors.<br>• Monitor production systems for performance, identify errors, and address emergency technical problems.<br>• Optimize existing code and database solutions to improve performance and reduce resource usage.<br>• Collaborate with business stakeholders to analyze requirements and provide technical solutions.<br>• Assist in designing and implementing technical architectures for software and database systems.<br>• Create and maintain detailed documentation for software processes and configurations.<br>• Install, configure, and maintain software applications as required.
  • 2026-04-22T00:00:00Z
Software Developer
  • Bellevue, WA
  • remote
  • Temporary / Contract
  • 40 - 50 USD / Hourly
  • <p><strong>Robert Half is seeking a Senior QA / SDET (Automation-Focused) to support an insurance organization.</strong></p><p> This role involves supporting and stabilizing an enterprise portal platform following recent team restructuring, while helping expand automated testing capabilities across UI and backend services. The position is <strong>remote</strong> and is a <strong>long-term contract opportunity</strong> with potential to extend. Apply today!</p><p><br></p><p><strong>Job Details:</strong></p><p><strong>Schedule:</strong> Standard business hours</p><p> <strong>Duration:</strong> Long-term contract</p><p> <strong>Location:</strong> Remote</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Serve as a senior-level QA resource providing primary QA support for an enterprise portal platform</li><li>Execute and maintain UI automation using <strong>Cypress</strong></li><li>Perform API testing across multiple backend services using <strong>Postman</strong> and code-based automation frameworks</li><li>Contribute to and expand <strong>automated API testing</strong> using <strong>Cucumber / BDD-style frameworks</strong></li><li>Perform manual release testing and QA triage as needed (~40% of role)</li><li>Act as primary QA support for incidents originating from call center escalations</li><li>Investigate issues, validate defects, and partner with developers to resolve code-level problems</li><li>Write and maintain clear, comprehensive test cases and test documentation</li><li>Run <strong>SQL Server queries</strong> to validate test data and test scenarios</li><li>Work within existing <strong>Azure DevOps (ADO) pipelines</strong> to execute automated tests (QA does not build or modify pipelines)</li></ul><p><br></p>
  • 2026-04-21T00:00:00Z
Oracle HCM Cloud Developer
  • Tampa, FL
  • remote
  • Permanent / Full Time
  • 110000 - 130000 USD / Yearly
  • <p>Full Time FTE role with our University/Higher Ed Client. This role will be remote for an indefinite amount of time while our client&#39;s building construction is finished so this role will eventually go hybrid in office so willing to relocate will be a determining factor in the selected candidate. </p><p><br></p><p>We are looking for a skilled Oracle HCM Cloud Developer to design, implement, and maintain integrations and data extracts within Oracle HCM Cloud systems. This role involves developing complex technical solutions, ensuring seamless data transfers, and optimizing workflows across enterprise applications. The ideal candidate will have strong expertise in Oracle technologies and a proven track record of delivering high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Oracle HCM Cloud integrations to enable secure and efficient data exchanges with external systems such as PeopleSoft and Kronos.</p><p>• Create and manage reporting templates and extracts using BI Publisher, delivering structured data outputs in various formats.</p><p>• Perform bulk data mapping and loading activities using Oracle HCM Data Loader and related tools.</p><p>• Configure workflows, approval hierarchies, and security settings within Oracle HCM Cloud to align with business processes.</p><p>• Build dashboards and analytics reports using Oracle Business Intelligence Enterprise Edition (OBIEE) to support real-time decision-making.</p><p>• Participate in all stages of the Software Development Life Cycle (SDLC), including design, testing, and deployment.</p><p>• Troubleshoot and resolve integration issues, ensuring optimal system performance and data accuracy.</p><p>• Document technical configurations, processes, and solutions to support future system maintenance.</p><p>• Collaborate with stakeholders to identify and address complex technical and business needs.</p><p>• Conduct system testing and user acceptance testing to validate solutions and ensure functionality.</p>
  • 2026-04-09T00:00:00Z
Web Developer
  • Farmington, CT
  • remote
  • Temporary / Contract
  • 47.5 - 55 USD / Hourly
  • We are looking for a skilled and innovative Web Developer to join our team on a contract basis. This role is based in Farmington, Connecticut, and offers a part-time, three-month engagement with the possibility of extension. The ideal candidate will have expertise in WordPress development, a creative approach to problem-solving, and the ability to transform designs into functional web pages.<br><br>Responsibilities:<br>• Develop and maintain existing WordPress sites to ensure optimal functionality and user experience.<br>• Create and implement new pages using Elementor and Gutenberg, adhering to provided designs.<br>• Incorporate motion and micro-interactions into web pages to enhance user engagement.<br>• Collaborate on the integration of Google tools, such as a food bank locator, within websites.<br>• Assist with the development of large-scale website projects, including school-related sites.<br>• Translate provided designs into fully operational web pages, ensuring alignment with project specifications.<br>• Support transitions and updates for organization-based websites as needed.<br>• Provide innovative solutions to overcome technical challenges and improve project execution speed.
  • 2026-04-20T00:00:00Z
Web Developer
  • Bellevue, WA
  • remote
  • Temporary / Contract
  • 65 - 68 USD / Hourly
  • <p>Robert Half is searching for a <strong>Full Stack Developer</strong> who can support a Financial Services company based in Seattle, WA. The position is <strong>fully remote</strong> and is a long-term contract with the potential to extend, based on performance. Apply today!</p><p><br></p><p><strong>Duration:</strong> through 2025 with the potential to extend</p><p><strong>Location:</strong> 100% Remote</p><ul><li>The role requires travel to Bellevue, WA, occurring approximately twice annually.</li></ul><p><strong>Schedule:</strong> Must be able to work 8:30 AM - 5:00 PM (Pacific Standard TIme)</p><p><strong>Pay:</strong> $60-68/hourly on W2 (Dependent on location)</p><p><br></p><p><strong>Job Responsibilities: </strong></p><ul><li>Write efficient, reliable, maintainable, and defect-free code. Design and implement software to meet and exceed business objectives.</li><li>Participate and contribute to software development practices such as design spec and code review.</li><li>Collaborate with cross-functional teams to design and implement scalable and efficient cloud solutions.</li><li>Utilize automated CI/CD pipelines to deploy software packages in a DevOps environment.</li><li>Working knowledge and ability to use tools to assist with user analytics, logging, and monitoring.</li><li>Write and execute unit tests, integration tests, and performance tests.</li></ul>
  • 2026-04-23T00:00:00Z
ServiceNow Developer
  • Los Angeles, CA
  • remote
  • Permanent / Full Time
  • 120000 - 130000 USD / Yearly
  • <p><strong>ServiceNow Developer</strong></p><p>Salary: $120K - $130K + discretionary bonus</p><p>Benefits: Medical, Dental, Vision, retirement, paid time off, discretionary bonus structure.</p><p>REMOTE, but must be located within the US. Can work local time zone.</p><p><br></p><p>We are looking for an experienced ServiceNow Developer to join our team. In this role, you will be responsible for designing, developing, and maintaining ServiceNow applications and integrations to meet a variety of business needs. You will utilize your technical expertise to create efficient workflows, automate processes, and ensure platform stability.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Service Catalog items, including workflows, approvals, SLAs, and fulfillment logic.</p><p>• Utilize tools like Flow Designer and Workflow Editor to translate business requests into functional solutions.</p><p>• Implement advanced scripting solutions using JavaScript, including Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions.</p><p>• Troubleshoot and resolve production issues while adhering to platform best practices.</p><p>• Automate onboarding and offboarding processes, integrating IT Asset Management workflows and asset lifecycle management.</p><p>• Build and maintain integrations with external systems such as Intune, Okta, Azure AD, and SaaS platforms like Jira and Teams.</p><p>• Support and debug existing integrations, ensuring seamless functionality.</p><p>• Work with ServiceNow data structures, relationships, and transform maps to support Discovery and Service Mapping.</p><p>• Implement AI components such as Now Assist, AI Agents, and other ServiceNow AI modules to enhance platform capabilities.</p>
  • 2026-03-28T00:00:00Z
Salesforce Developer
  • Fort Washington, PA
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for a skilled Salesforce Developer to join our team on a long-term contract basis in Fort Washington, Pennsylvania. In this role, you will design and implement tailored solutions within the Salesforce ecosystem, enabling seamless business operations and integration with other systems. This position offers an opportunity to collaborate with cross-functional teams, ensuring the delivery of innovative and reliable Salesforce applications.<br><br>Responsibilities:<br>• Develop and customize Salesforce solutions, including Apex classes, triggers, and Lightning components, to address business requirements.<br>• Integrate Salesforce with external systems using APIs and web services, ensuring smooth data exchange and system interactions.<br>• Create and manage technical documentation to support development and system maintenance.<br>• Perform data migrations while maintaining data accuracy and integrity within the Salesforce platform.<br>• Design and maintain integrations between Salesforce and enterprise systems using MuleSoft.<br>• Collaborate with stakeholders and business analysts to translate requirements into technical solutions.<br>• Implement and manage identity and access management solutions to ensure system security.<br>• Conduct thorough testing and debugging of applications for high-quality deliverables.<br>• Develop reports, dashboards, and automated workflows to enhance business insights and efficiency.<br>• Stay updated with Salesforce best practices, platform updates, and new features to continuously improve solutions.
  • 2026-04-16T00:00:00Z
Back End Developer
  • Boulder, CO
  • remote
  • Temporary / Contract
  • 59.375 - 68.75 USD / Hourly
  • <p>We are looking for an experienced Back End Developer to join our team on a 5-6 month contract basis. This position involves working with advanced technologies to support data migration and back-end integration efforts. The role is fully remote and requires a highly skilled individual with strong attention to detail, capable of leading Java-related development tasks while collaborating with teams using C++ and Python.</p><p><br></p><p>Responsibilities:</p><p>• Extract, clean, and transform data from existing Java-based systems to support migration processes.</p><p>• Lead the integration of data into a new Fusion application using C++ and Python.</p><p>• Act as the subject-matter expert for Java development and oversee all Java-related decisions.</p><p>• Collaborate closely with engineering teams to ensure smooth data flow and system interoperability.</p><p>• Use GitLab for version control and continuous integration workflows.</p><p>• Manage tasks and sprints effectively within Jira to meet project deadlines.</p><p>• Deliver reliable and high-quality back-end development solutions tailored to project requirements.</p><p>• Ensure compliance with security protocols and government contracting standards.</p>
  • 2026-04-10T00:00:00Z
Back End Developer
  • Cincinnati, OH
  • remote
  • Temporary / Contract
  • 65 - 75 USD / Hourly
  • <p>Robert Half is seeking an experienced <strong>Senior Java Backend Engineer</strong> to support a high-impact initiative with a consulting services firm based in Seattle, WA. In this role, you will deliver robust, end-to-end solutions that power critical business functionality. Apply today!</p><p> </p><p><strong>Duration: </strong>3 months with potential to extend </p><p><strong>Schedule: </strong>Monday – Friday Core Business Hours </p><p><strong>Location:</strong> Onsite in Seattle preferred, remote ok. </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain scalable backend services and APIs for the MDS project using Java and Spring Boot </li><li>Break down complex requirements into small, incremental deliverables to support rapid development and consistent sprint execution </li><li>Collaborate with backend, frontend, and EDO Operations teams to deliver seamless, end-to-end solutions </li><li>Write clean, efficient, and maintainable code aligned with best practices and coding standards </li><li>Troubleshoot and resolve complex technical issues, including performance bottlenecks and system inefficiencies </li><li>Participate in code reviews, architectural discussions, and knowledge-sharing initiatives </li><li>Ensure the security, scalability, and reliability of backend systems </li><li>Document technical designs, workflows, and system integrations </li></ul>
  • 2026-04-22T00:00:00Z
SFMC/Email Developer
  • Washington, DC
  • remote
  • Temporary / Contract
  • 42.75 - 49.5 USD / Hourly
  • We are looking for a skilled SFMC/Email Developer to join our team on a contract basis in Washington, District of Columbia. This role is ideal for someone with expertise in Salesforce Marketing Cloud and email campaign development who can deliver personalized, dynamic marketing content and optimize data-driven strategies. You will play a crucial part in implementing marketing automation solutions and ensuring the seamless execution of campaigns.<br><br>Responsibilities:<br>• Develop responsive email templates and dynamic content blocks using HTML, AMPScript, and modular design principles.<br>• Build audience segmentation queries and manage data extensions within Salesforce Marketing Cloud.<br>• Execute automated marketing journeys through Journey Builder and Automation Studio.<br>• Conduct thorough QA testing across browsers and devices using tools like Litmus to ensure email functionality and design consistency.<br>• Create and optimize donation forms, landing pages, and engagement tools on platforms such as Engaging Networks.<br>• Monitor and troubleshoot data synchronization between Salesforce Marketing Cloud and other integrated platforms to maintain data integrity.<br>• Implement deliverability best practices to maximize inbox placement and monitor email performance metrics.<br>• Manage reusable template libraries to maintain consistency and improve efficiency across campaigns.<br>• Collaborate with internal teams, including IT, digital marketing, and web development, to meet technical and operational requirements.<br>• Perform A/B and multivariate testing on subject lines, calls-to-action, design elements, and audience groups to improve campaign performance.
  • 2026-04-06T00:00:00Z
MERN Full-Stack Developer
  • Miami, FL
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are seeking a Full Stack Developer to take ownership of a proprietary, production-level application. This is a highly critical role supporting software actively used in medical environments (MRI and CT machines).</p><p>Environment &amp; Product Context:</p><ul><li>Closed-source, internally developed platform</li><li>Currently running in live production across MRI and CT machines</li><li>System supports large-scale, real-time data processing across thousands of devices and multiple networks</li><li>No downtime environment – continuous deployment with background bug fixes and merges</li><li>Application includes visual tools and utilities for large-scale distributed systems</li></ul><p>Core Responsibilities:</p><ul><li>Own development and ongoing enhancement of the application</li><li>Continuously develop, test, and deploy to production</li><li>Manage CI/CD pipelines and ensure seamless releases</li><li>Handle live bug fixes and background merges without interrupting production</li><li>Build and scale systems that support high device volume and network complexity</li></ul><p><br></p>
  • 2026-04-06T00:00:00Z
Java Developer III
  • Alpharetta, GA
  • remote
  • Temporary / Contract
  • 55 - 60 USD / Hourly
  • <p><strong>Java Developer III</strong></p><p><strong>Based in Alpharetta, GA</strong></p><p><strong>12 month contract - Potential Extensions</strong></p><p><br></p><p>Responsibilities</p><ul><li>Design, build, and maintain Java/Spring Boot microservices handling audio, video, and image uploads</li><li>Integrate backend services with Azure OpenAI and Azure Speech for transcription, text‑to‑speech, and intelligent data extraction</li><li>Implement secure cloud‑based storage and retrieval using Azure Blob Storage</li><li>Optimize system performance, latency, and reliability for both real‑time and batch AI workflows</li><li>Collaborate with frontend teams on media capture, playback APIs, and workflows</li><li>Partner with cloud, security, and governance teams to ensure compliance, security, and data protection</li><li>Participate in end‑to‑end solution ownership from design through deployment and support</li></ul><p><br></p>
  • 2026-04-23T00:00:00Z
Salesforce Marketing Cloud Developer
  • Fort Washington, PA
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for a Salesforce Marketing Cloud Developer to join our team in Fort Washington, Pennsylvania. This long-term contract position offers an exciting opportunity to contribute to the development and enhancement of customer engagement platforms. In this role, you will leverage your technical expertise to build dynamic marketing solutions and collaborate with cross-functional teams to deliver impactful campaigns.<br><br>Responsibilities:<br>• Design and implement complex, multi-channel customer journeys using Salesforce Marketing Cloud&#39;s Journey Builder.<br>• Develop and manage dynamic, personalized content using AMPscript and other tools.<br>• Create reusable templates and content blocks in Content Builder to streamline campaign production.<br>• Perform rigorous testing, including A/B testing, QA, and validation of campaigns across devices and platforms.<br>• Collaborate with teams to ensure seamless integration and synchronization of data across systems.<br>• Monitor campaign performance and recommend optimization strategies based on analytics and user engagement metrics.<br>• Implement tracking mechanisms and prepare detailed reports to measure campaign effectiveness.<br>• Work closely with architects, designers, and marketers to translate business requirements into technical solutions.<br>• Maintain comprehensive documentation for code, configurations, and deployment processes.
  • 2026-04-16T00:00:00Z
Sr. SharePoint Developer
  • Ballwin, MO
  • remote
  • Permanent / Full Time
  • 120000 - 140000 USD / Yearly
  • <p><strong>SharePoint Developer (Fully Remote, Client‑Facing)</strong></p><p>We’re partnering with a growing, services‑focused organization to bring on a <strong>SharePoint Developer</strong> who enjoys working directly with clients and delivering modern collaboration solutions. This is a <strong>fully remote</strong> role with high visibility and real ownership of projects.</p><p><strong>What You’ll Do</strong></p><ul><li>Design, build, and enhance <strong>SharePoint Online</strong> solutions tailored to client needs</li><li>Collaborate directly with stakeholders to gather requirements and translate them into technical solutions</li><li>Develop custom components using <strong>SPFx</strong>, <strong>Power Platform</strong> (Power Apps, Power Automate), and related M365 tools</li><li>Configure SharePoint sites, libraries, permissions, and content types</li><li>Support integrations with Microsoft 365 services such as Teams, OneDrive, and Outlook</li><li>Troubleshoot issues, optimize performance, and provide ongoing enhancements</li><li>Participate in client meetings, demos, and solution walkthroughs</li></ul><p><br></p>
  • 2026-04-15T00:00:00Z
Platform Software Engineer III
  • San Ramon, CA
  • remote
  • Permanent / Full Time
  • 104000 - 153000 USD / Yearly
  • Robert Half is seeking a Senior Software Engineer III to join our Platform Engineering team, supporting the infrastructure, platforms, and services that power our applications and ELT/ETL processes. This is a high-impact role within a small, collaborative team, backfilling a recent retirement with an opportunity for knowledge transfer and cross-training. <br> What You’ll Do Design, build, and deploy scalable infrastructure and platform components supporting cloud-native applications Lead development of CI/CD pipelines, infrastructure-as-code (IaC), and automation frameworks Own platform systems end-to-end, ensuring reliability, scalability, and performance Troubleshoot and resolve production issues, including outages, deployment failures, and infrastructure instability Support on-call rotation (every 3 weeks), handling P1 incidents and coordinating with external vendors (e.g., Microsoft) Collaborate across engineering, application, and security teams to improve platform capabilities Mentor entry level engineers, conduct code reviews, and drive engineering best practices Contribute to system design, documentation, and continuous improvement initiatives Work Breakdown 70% project-based work (building and deploying infrastructure) 30% operations/support (maintenance, troubleshooting, production support) 
  • 2026-04-13T00:00:00Z
Salesforce Admin Developer
  • Dallas Center, IA
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for a skilled Salesforce Admin Developer to join our team on a long-term contract basis. This role is based in Dallas Center, Iowa, and requires expertise in Salesforce configuration, development, and integration, with a focus on supporting nonprofit organizations. The ideal candidate will demonstrate strong technical proficiency, attention to detail, and a commitment to delivering high-quality solutions.<br><br>Responsibilities:<br>• Configure and maintain Salesforce Nonprofit Cloud (or Nonprofit Success Pack) to align with organizational needs.<br>• Develop and optimize custom reports, dashboards, and automation processes to enhance data analysis and decision-making.<br>• Provide ongoing support for data entry tasks, donation processing, and data maintenance.<br>• Collaborate with stakeholders to identify system improvements and implement operational efficiencies.<br>• Ensure data accuracy, confidentiality, and adherence to best practices in data stewardship.<br>• Communicate proactively regarding project updates, challenges, and opportunities for system enhancements.<br>• Deliver timely and reliable solutions to support nonprofit operations, including fundraising and program reporting.<br>• Stay updated on Salesforce Trailhead modules and certifications to maintain expertise in the platform.<br>• Work independently to meet deadlines while maintaining a high level of accuracy and professionalism.
  • 2026-04-13T00:00:00Z
GENAI CCAS Application Developer
  • Washington, DC
  • remote
  • Temporary / Contract
  • 49 - 54 USD / Hourly
  • <p>We are seeking an early‑career GenAI Application Developer to design, build, and enhance AI‑powered applications for an AWS‑based Contact Center as a Service (CCAS) platform. This role focuses on conversational AI, intelligent automation, and generative AI–driven customer and agent experiences using services such as Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and AWS Lambda (Python).</p><p><br></p><p>You will work closely with senior engineers, UI/UX designers, and cloud teams to implement voice and chat automation, agent assist features, secure AI orchestration, and supporting APIs and data pipelines—all within a security‑ and compliance‑focused environment.</p><p>This is an excellent opportunity to grow as a software developer while contributing to impactful, production‑grade AI solutions.</p><p><br></p><p>Primary Responsibilities</p><p>Amazon Connect Application Development</p><ul><li>Design, build, and maintain Amazon Connect contact flows, routing profiles, and queues for voice and chat</li><li>Integrate Amazon Lex V2 bots for call deflection, self‑service workflows, and escalation</li><li>Configure Contact Lens for transcription, summarization, sentiment analysis, QA insights, and redaction</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and agent assist capabilities</li><li>Implement secure S3‑based transcript storage with encryption, lifecycle policies, and retention controls</li></ul><p>eAI Orchestration &amp; Backend Services</p><ul><li>Develop AWS Lambda (Python) functions to orchestrate:</li><li>Amazon Bedrock LLM calls</li><li>Embeddings workflows</li><li>Model invocation logging and observability</li><li>Implement OpenSearch indexing, keyword/vector queries, and ingestion triggers</li><li>Build Retrieval‑Augmented Generation (RAG) pipelines to support agent assist and self‑service knowledge</li><li>Apply structured logging, testing, error handling, and performance/cost safeguards</li></ul><p> Data Safety, Security &amp; Compliance</p><ul><li>Implement AI guardrails, prompt templates, and output evaluation mechanisms</li><li>Enforce PII redaction and minimization across conversation logs</li><li>Participate in threat modeling and remediation for contact center integrations</li></ul><p>Web, Chat &amp; Integration Support</p><ul><li>Support CloudFront + WAF configurations for secure web chat entry points</li><li>Build APIs and event hooks to pass context between web chat, Amazon Connect, and AI services</li></ul><p>DevSecOps &amp; Operations</p><ul><li>Contribute to Git‑based CI/CD pipelines, code reviews, and documentation</li><li>Maintain runbooks, SOPs, and architecture diagrams</li><li>Create and monitor CloudWatch dashboards and alarms for:</li><li>Call deflection rate</li><li>Average Handle Time (AHT)</li><li>Contact resolution</li><li>AI usage metrics</li></ul>
  • 2026-04-08T00:00:00Z