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8 results for Customer Service Representative in Poland, OH

Customer Service Representative

Gibsonia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20. Responsibilities:• Process customer purchase orders accurately in QuickBooks and verify information before final submission.• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.
2026-05-11T00:00:00Z

Customer Service Representative

Sewickley, PA
remote
Temporary to Hire
23 - 25 USD / Hourly
Our client is seeking a proactive Customer Service Representative to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience.Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
2026-05-15T00:00:00Z

Customer Service Representative

Canton, OH
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in North Canton, Ohio in a contract capacity with the potential to become permanent. This position supports customer accounts by coordinating orders, delivery details, and ongoing communication while building strong partnerships across internal teams. The role begins with onsite training and may shift to a hybrid schedule with up to two remote workdays per week after training is completed. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery information, entering orders, updating schedules, and maintaining accurate account records. • Work closely with sales, supply chain, manufacturing, and related teams to resolve service concerns and improve fulfillment results. • Monitor open orders and forecasts, follow up on urgent requests, and help keep order activity aligned with customer expectations. • Communicate order status, commercial details, and account updates clearly to both customers and internal stakeholders. • Maintain organized customer master data and support accurate order book oversight through careful review and follow-through. • Apply product knowledge and sound judgment to address account issues, recommend next steps, and support day-to-day service needs. • Deliver responsive service through timely communication, proactive follow-up, and consistent attention to delivery commitments.
2026-05-04T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in North Canton, Ohio. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to support customer accounts and ensure high satisfaction levels. The role combines in-person training with the flexibility of hybrid work after the initial training period. Responsibilities:• Provide accurate price and delivery quotations to customers while managing order entry and schedule adjustments.• Maintain and update customer account information, including forecasting, expediting, and order book management.• Collaborate with sales, supply chain, and manufacturing teams to address account-related issues and improve delivery performance.• Utilize intermediate product knowledge to effectively manage accounts and meet customer needs.• Communicate commercial terms clearly to both customers and the sales team.• Proactively manage orders to exceed customer expectations in terms of delivery, responsiveness, and communication.• Apply business guidelines and decisions appropriately to resolve customer situations.• Conduct in-depth analysis using intermediate system knowledge to support account management.• Demonstrate leadership and commitment to team objectives by effectively collaborating across departments.
2026-05-06T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
17 - 22 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-05-13T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-05-01T00:00:00Z

Sr. Customer Service Representative

Canton, OH
onsite
Temporary / Contract
23.75 - 23.75 USD / Hourly
We are looking for a detail-oriented Sr. Customer Service Representative to support customer accounts and order-related activities for a manufacturing operation in Canton, Ohio. This Contract position will serve as a key link between customers, internal teams, and sales partners to help ensure accurate order handling, responsive communication, and dependable service. The ideal candidate brings strong customer service experience, the ability to manage multiple priorities, and a proactive approach to maintaining account accuracy and customer satisfaction. Responsibilities: • Oversee customer orders from receipt through fulfillment, making updates to purchase orders accurately and maintaining a high standard of data integrity. • Review customer agreements and related documentation to confirm orders align with applicable contract terms and business requirements. • Support complex customer accounts by coordinating service needs, assisting sales partners, and helping maintain strong day-to-day account relationships. • Respond to inquiries regarding new business opportunities, assess customer requests, and route information appropriately to support timely follow-up. • Communicate changes affecting deliveries, including revised shipment commitments, shortages, overages, and product disposition updates. • Prepare and maintain near-term shipping schedules, monitor product availability, and coordinate release timing to support customer demand. • Provide customer-facing support through portals, service communication, and account-related reporting while promoting a positive service experience. • Contribute to process improvement efforts, assist with audits when needed, and provide KPI or account data to management upon request. • Share customer volume expectations with internal planning partners, highlight significant demand changes, and support system or process-related updates that affect the team. • Help train team members on procedural changes and keep work instructions or training materials current as business needs evolve.
2026-05-13T00:00:00Z

Sales Support

Cranberry Township, PA
onsite
Temporary / Contract
25 - 31 USD / Hourly
Robert Half is seeking a highly organized and proactive Sales Support / Operations Associate to support our sales teams by managing operational, administrative, and coordination activities. This role is critical in enabling our sales professionals to focus on client relationships, business development, and talent solutions while ensuring a seamless internal and client experience.Key Responsibilities<ul><li>Provide day-to-day operational and administrative support to sales and recruiting teams</li><li>Assist with job order setup, documentation, and system updates (CRM/ATS)</li><li>Coordinate interview scheduling, onboarding logistics, and client communications</li><li>Prepare proposals, contracts, work orders, and related client documentation</li><li>Track sales activity, pipeline data, and reporting to support leadership visibility</li><li>Support compliance requirements and internal process adherence</li><li>Partner closely with sales, recruiting, and management teams to ensure smooth execution of client needs</li><li>Serve as a reliable point of contact for internal requests and follow-ups</li></ul> Preferred Skills<ul><li>Experience in professional services, staffing, or consulting environments</li><li>Comfort supporting sales professionals and leadership teams</li><li>Ability to anticipate needs and proactively solve problems</li></ul>
2026-05-06T00:00:00Z