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8 results for Chat Support Representative in Minneapolis, MN
- Shakopee, Minnesota
- onsite
- Temporary / Contract
- 20 - 25 USD / Hourly
- <p>Position Overview</p><p>We are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul><p><br></p>
- 2026-09-15T00:00:00Z
- Shakopee, Minnesota
- onsite
- Temporary / Contract
- 19 - 21 USD / Hourly
- <p>Position Overview</p><p>We are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service.</p><p><br></p><p>Responsibilities</p><ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul><p><br></p>
- 2026-09-25T00:00:00Z
- Eden Prairie, Minnesota
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p>Position Overview</p><p>We are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul><p><br></p>
- 2026-09-25T00:00:00Z
- Bloomington, Minnesota
- onsite
- Temporary / Contract
- 21 - 24 USD / Hourly
- <p>We are seeking a Customer Service Representative to support customers by handling incoming inquiries, documenting requests, and coordinating follow-up actions. This role is ideal for someone who enjoys helping others, stays organized in a fast-paced environment, and can effectively manage multiple priorities while providing excellent service.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound customer calls and gather information regarding questions, concerns, or service needs.</li><li>Accurately document customer interactions and maintain up-to-date records.</li><li>Create and manage service requests, ensuring issues are routed to the appropriate team for resolution.</li><li>Communicate professionally with customers while providing updates and assistance as needed.</li><li>Handle a high volume of calls and requests while maintaining attention to detail.</li><li>Make outbound calls to obtain additional information, provide status updates, or follow up on open requests.</li><li>Collaborate with internal departments to ensure timely resolution of customer concerns.</li><li>Monitor and track open requests to help ensure an efficient customer experience.</li><li>Maintain accurate records and follow established processes and service standards.</li><li>Provide general administrative and customer support as needed.</li></ul>
- 2026-09-29T00:00:00Z
- Minneapolis, Minnesota
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- <p>We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul><p><br></p>
- 2026-09-21T00:00:00Z
- Minneapolis, Minnesota
- remote
- Temporary / Contract
- 17 - 18 USD / Hourly
- <p>We are looking for a Customer Service Representative to support prospective students, applicants, and learners. This Long-term Contract position focuses on delivering a positive first impression through high-volume phone and chat interactions while helping individuals connect with the right resources quickly. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized in a fast-paced, service-driven higher education environment.</p><p><br></p><p>Responsibilities:</p><p>• Conduct high-volume outbound outreach to prospective students and applicants who have expressed interest in educational programs.</p><p>• Respond to inbound calls and chat inquiries with professionalism, warmth, and a customer-focused approach.</p><p>• Assess each interaction carefully to identify needs and route individuals to the most appropriate department or team member.</p><p>• Contribute to a range of calling initiatives based on departmental priorities and enrollment support needs.</p><p>• Assist prospects, applicants, and current learners by providing timely guidance and ensuring a smooth service experience.</p><p>• Maintain productivity and accuracy while managing a demanding daily call volume and multiple workstreams.</p><p>• Complete assigned administrative support duties that help the team meet service and outreach goals.</p>
- 2026-09-28T00:00:00Z
- Golden Valley, Minnesota
- onsite
- Temporary / Contract
- 24 - 27 USD / Hourly
- We are looking for a Customer Service Representative to support a busy customer service operation in Golden Valley, Minnesota. This is a Contract position suited for someone who communicates clearly, stays organized, and enjoys helping customers over the phone. The person in this role will handle incoming inquiries, process orders accurately, and provide responsive service that creates a positive customer experience.<br><br>Responsibilities:<br>• Respond to inbound customer calls with professionalism, empathy, and clear communication.<br>• Enter customer orders accurately and confirm details to ensure timely processing.<br>• Assist customers with questions about products, services, order status, and general account needs.<br>• Make outbound calls when follow-up is needed to resolve issues or gather missing information.<br>• Document customer interactions thoroughly and maintain accurate service records.<br>• Address concerns efficiently by identifying solutions and escalating more complex matters when appropriate.<br>• Support daily call center activities while meeting service expectations for quality and responsiveness.
- 2026-09-28T00:00:00Z
- Golden Valley, Minnesota
- onsite
- Temporary / Contract
- 24 - 28 USD / Hourly
- We are looking for a Customer Success Specialist to join a Contract position supporting a service-focused team in Golden Valley, Minnesota. This role centers on guiding clients and families through compliance-related timekeeping requirements, resolving usage issues, and ensuring follow-through through proactive outreach. The ideal candidate is comfortable making outbound calls, documenting interactions carefully, and navigating a fast-moving environment where strong judgment and organization are essential. In addition to client support, this person will contribute to reporting, administrative coordination, and compliance tracking through the end of the assignment.<br><br>Responsibilities:<br>• Reach out proactively to clients, family members, and service participants identified through compliance reports to address timekeeping and app usage issues.<br>• Review spreadsheets and reporting data to identify accounts requiring attention, prioritize follow-up, and maintain accurate status updates.<br>• Explain compliance expectations in a clear and supportive manner, helping users understand how to properly complete clock-in and clock-out activities.<br>• Troubleshoot common user challenges such as app navigation, connectivity concerns, and location-setting problems, and guide individuals toward resolution.<br>• Record conversations, next steps, and outcomes in internal systems so the team has reliable documentation and visibility into progress.<br>• Monitor unresolved cases and reconnect with clients as needed to confirm that corrective actions have been completed successfully.<br>• Escalate technical or system-related concerns to the appropriate internal contacts when issues cannot be solved through standard support.<br>• Assist with additional operational tasks, including report generation, spreadsheet maintenance, records updates, follow-up tracking, and other compliance-related administrative projects.
- 2026-09-28T00:00:00Z