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14 results for Benefits Service Representative in Minneapolis, MN

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to support clients and partners by delivering responsive service and accurate insurance-related assistance in Minneapolis, Minnesota. This Contract opportunity is ideal for someone who communicates clearly, stays organized, and can manage service requests effectively. The person in this role will handle customer inquiries, complete policy-related documentation, and help ensure records and updates are processed correctly and on time. Responsibilities:• Address customer concerns and service issues promptly, working to reach effective resolutions while maintaining a positive experience.• Communicate policy details, product information, and claim or service status updates to customers and agency partners in a clear and thorough manner.• Prepare and process insurance documentation such as coverage changes, beneficiary updates, confirmation notices, certificates of insurance, and related administrative forms.• Enter and update information accurately in internal records to support efficient account handling and documentation tracking.• Review invoices and account details, making necessary adjustments to help maintain billing accuracy.• Organize and maintain customer files and supporting documents to ensure records remain complete, current, and accessible.• Collaborate with internal teams and external contacts to follow up on requests and keep service activities moving forward efficiently.
2026-07-15T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
15 - 20 USD / Hourly
Position SummaryWe are seeking a customer-focused and professional Customer Service Representative to join our team. The ideal candidate is passionate about delivering exceptional service, resolving customer inquiries efficiently, and building positive relationships with customers. This role serves as a key point of contact for customers and plays an important role in maintaining customer satisfaction and loyalty.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and issues in a timely and empathetic manner.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Document customer interactions and maintain records in the company’s customer relationship management (CRM) system.</li><li>Process orders, returns, exchanges, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer concerns are addressed effectively.</li><li>Follow established service standards and company policies.</li><li>Identify opportunities to improve customer experiences and provide feedback to management.</li><li>Meet established performance metrics, including response times, quality standards, and customer satisfaction goals.</li></ul>
2026-07-06T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-06-25T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Customer Service Representative to support a higher education organization in Minneapolis, Minnesota. This Long-term Contract position focuses on creating a positive experience for prospective students, applicants, and learners through high-volume phone and chat interactions. The person in this role will help connect individuals with the right resources, answer inquiries effectively, and contribute to a responsive, service-focused team environment. Responsibilities: • Conduct high-volume outbound outreach to prospective students and applicants who have expressed interest in learning more about available programs and services. • Respond to incoming phone and chat inquiries in a detail-oriented, approachable manner that creates a strong first impression. • Assess each interaction carefully to identify individual needs and direct prospects, applicants, or learners to the most appropriate department or team member. • Participate in a variety of communication campaigns based on organizational priorities and changing business needs. • Manage a fast-paced daily workload that may include a large number of calls while maintaining accuracy, efficiency, and service quality. • Provide timely support to prospective students, current applicants, and learners by addressing questions and helping them navigate next steps. • Complete assigned administrative support duties and maintain organized, accurate records related to customer interactions. • Collaborate with team members by sharing effective service approaches and contributing to consistent customer support practices.
2026-07-09T00:00:00Z

Customer Service Representative

Wayzata, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
Our client is seeking a friendly, professional, and dependable Customer Service Representative to join their team in the Twin Cities. This fully on-site role is ideal for someone who enjoys helping customers, solving problems, and creating a positive experience through strong communication and responsive support.Key Responsibilities<ul><li>Serve as a primary point of contact for customers by phone, email, and in person as needed</li><li>Respond to customer inquiries, resolve issues, and provide accurate information in a timely manner</li><li>Process orders, account updates, service requests, and other customer transactions</li><li>Document customer interactions, concerns, and resolutions in internal systems</li><li>Coordinate with internal departments to ensure timely follow-up and issue resolution</li><li>Maintain a high level of professionalism and customer care in every interaction</li><li>Assist with billing questions, product or service information, and general support needs</li><li>Track recurring issues and escalate complex concerns when appropriate</li><li>Support administrative and operational tasks related to customer service activities</li><li>Help contribute to a positive, team-oriented office environment</li></ul>
2026-07-16T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to join a team in Minneapolis, Minnesota in a contract-to-permanent capacity. This position supports daily office and customer service operations, with a strong focus on communication, coordination, order processing, and administrative support. The ideal candidate is highly organized, comfortable managing competing priorities, and able to remain effective in a fast-paced environment while partnering with multiple departments across the organization. Responsibilities: • Coordinate day-to-day service and administrative activities to help maintain smooth office and customer support operations. • Process incoming orders accurately, update related records, and ensure documentation is complete and well organized. • Communicate customer and employee feedback to leadership teams to help improve service quality and operational effectiveness. • Partner with supervisors and department leaders to understand business needs, align support efforts, and contribute to team goals. • Review workflows, identify inefficiencies, and recommend practical improvements that strengthen consistency and performance. • Resolve operational issues promptly by investigating root causes and working with internal teams on effective solutions. • Prepare reports and operational updates for management to provide visibility into team performance and process outcomes. • Support scheduling, calendar coordination, and general administrative tasks while assisting with high-volume recruiting for entry-level roles. • Maintain clear operating procedures and follow company, industry, and regulatory standards in daily activities. • Provide inbound and outbound customer support as needed, delivering attentive service across call center interactions.
2026-07-16T00:00:00Z

Customer Service Representative

Eagan, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery for a firm in Eagan, Minnesota. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment. Responsibilities:Respond to customer inquiries via phone, email, and chatResolve issues efficiently while maintaining a positive attitudeDocument customer interactions and update account informationCollaborate with internal teams to ensure timely resolution of concernsProvide product or service information clearly and accuratelyFollow up with customers to ensure satisfaction and issue closureMaintain knowledge of company policies and proceduresSupport special projects and administrative tasks as needed
2026-07-20T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-07-20T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Key Responsibilities:<ul><li>Serve as the primary point of contact for policyholders via phone, email, and chat.</li><li>Respond to customer inquiries regarding insurance policies, coverage, billing, claims, and account updates.</li><li>Assist customers with policy changes, renewals, cancellations, and endorsements.</li><li>Accurately document customer interactions and maintain detailed records within company systems.</li><li>Educate customers on insurance products, coverage options, and policy benefits.</li><li>Process payments, issue proof of insurance, and update customer information as needed.</li><li>Collaborate with underwriters, claims adjusters, and other internal teams to resolve customer issues.</li><li>Follow compliance guidelines and ensure adherence to insurance regulations and company policies.</li><li>Investigate and resolve customer concerns while providing exceptional service and support.</li></ul>
2026-07-20T00:00:00Z

Sr Benefits Analyst

Bayport, MN
onsite
Temporary / Contract
50 - 55 USD / Hourly
We are looking for an experienced Benefits Analyst to support benefits operations for a manufacturing organization in Bayport, Minnesota. This Long-term Contract opportunity is well suited for a detail-oriented individual who can manage benefit administration with accuracy, interpret plan details, and provide dependable support for employees and internal stakeholders. The role focuses on benefits coordination, compliance-sensitive processes, and analytical review to help maintain effective and efficient programs. Responsibilities: • Administer employee benefit programs by coordinating enrollments, changes, and terminations while maintaining accurate records and timely processing. • Evaluate benefit data and plan activity to identify discrepancies, support reporting needs, and improve the accuracy of benefits administration. • Oversee open enrollment activities, including employee communications, documentation review, and follow-up on elections and eligibility updates. • Manage leave-related benefit processes, including FMLA administration, with careful attention to policy requirements and documentation standards. • Conduct claims and billing audits to verify accuracy, resolve variances, and support proper vendor and internal reconciliation. • Ensure handling of benefits information aligns with HIPAA-regulated privacy and confidentiality requirements. • Partner with HR, payroll, and external providers to address benefit issues, answer questions, and resolve employee concerns efficiently. • Support compensation and benefits initiatives through analysis, coordination, and process documentation where needed.
2026-07-20T00:00:00Z

Sr. Customer Service Representative

Edina, MN
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a Sr. Customer Service Representative to support customers by handling order-related questions and delivering timely, accurate assistance. This contract opportunity with permanent potential and offers the chance to join a positive environment where service, coordination, and problem-solving are essential. The person in this role will work closely with internal partners to address customer concerns, maintain clear communication, and help create a smooth order experience from inquiry through resolution. Responsibilities:<ul><li>Respond to customer questions about orders with professionalism, accuracy, and a strong focus on service.</li><li>Partner with teams such as logistics, warehouse, and billing to research concerns and resolve order issues efficiently.</li><li>Maintain detailed records of customer interactions and follow-up actions in the company CRM system.</li><li>Recognize situations that require additional support and route more complex matters to leadership or experienced representatives.</li><li>Monitor open items and follow through to completion to help the team meet service and resolution goals.</li><li>Anticipate customer needs by recommending practical solutions that improve the overall client experience.</li><li>Share feedback and observations with teammates to support process improvements and a collaborative work environment.</li><li>Learn internal products, services, and workflows quickly in order to provide dependable information and support.</li><li>Use communication and office software tools to manage email correspondence, documentation, and daily customer service activities</li></ul>
2026-07-16T00:00:00Z

Call Center Representative

Wayzata, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a professional, dependable, and customer-focused Call Center Representative to join their team in the Twin Cities. This fully on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can manage a high volume of calls while delivering excellent service.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional and timely manner</li><li>Respond to customer inquiries, resolve issues, and provide accurate information regarding products, services, or accounts</li><li>Document customer interactions, concerns, and resolutions in internal systems</li><li>Escalate complex issues to the appropriate department or supervisor when needed</li><li>Meet call handling, quality, and service expectations</li><li>Support customers with account updates, order status, scheduling, billing questions, or general service needs</li><li>Maintain strong knowledge of company products, services, and internal processes</li><li>Follow established procedures, scripts, and compliance guidelines as required</li><li>Collaborate with team members and internal departments to ensure a positive customer experience</li><li>Perform additional administrative or service-related duties as assigned</li></ul>
2026-07-16T00:00:00Z

SPANISH BILINGUAL Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
20 - 23 USD / Hourly
Job Description:We are seeking a Bilingual Customer Service Representative to join our team. This role requires a candidate who is fully fluent in Spanish and English, with excellent verbal and written communication skills in both languages. To support business needs and team collaboration, candidates must be located in MST or PST.The ideal candidate is customer-focused, professional, and able to handle a high volume of inbound and outbound interactions while providing exceptional service and resolving issues efficiently.Key Responsibilities:<ul><li>Provide outstanding customer support via phone, email, and chat in both Spanish and English</li><li>Assist customers with account inquiries, order updates, billing questions, and issue resolution</li><li>Accurately document customer interactions in internal systems</li><li>Escalate complex issues as needed while ensuring timely follow-up</li><li>Maintain a positive, solution-oriented approach in every customer interaction</li><li>Meet performance goals for response time, quality, and customer satisfaction</li><li>Collaborate with internal teams to resolve customer concerns effectively</li></ul>
2026-07-10T00:00:00Z

Inside Sales Representative

Minneapolis, MN
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Sales Development Representative to support business growth by connecting with enterprise prospects and creating meaningful opportunities for the sales team. This Long-term Contract position is based in Minneapolis, Minnesota, and is ideal for someone who excels at relationship-building, strategic outreach, and consultative conversations. The role focuses on generating strong interest, coordinating introductory meetings and product demonstrations, and contributing to thoughtful sales planning and forecasting efforts. Responsibilities:• Identify and engage enterprise-level prospects through targeted outreach strategies designed to generate high-quality sales opportunities.• Nurture potential clients by building credibility, maintaining consistent follow-up, and moving leads toward introductory meetings and demonstrations.• Partner closely with direct and field sales teams to align outreach efforts with account-focused sales development plans.• Lead consultative conversations that highlight business value and uncover prospect needs, priorities, and decision drivers.• Support sales planning activities by contributing to forecasting, budgeting, and business modeling efforts that improve decision-making.• Coordinate meeting and demonstration scheduling for the sales organization to help advance opportunities through the pipeline.• Monitor performance against weekly and monthly activity goals, using results to refine outreach tactics and improve effectiveness.
2026-07-08T00:00:00Z