<p>We are looking for a skilled Call Center Specialist to join our team in Baltimore, Maryland. In this role, you will serve as a key point of contact for customers, resolving inquiries and ensuring a seamless experience. This is a potential contracto to hire position offering an opportunity to develop your skills while contributing to a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls, addressing customer inquiries and concerns with professionalism.</p><p>• Utilize CRM systems and customer service software to track and manage client interactions.</p><p>• Assist customers with benefit functions and financial services, ensuring clarity and satisfaction.</p><p>• Provide accurate information on Fair Housing laws and Low-Income Tax Credit Housing (LITCH) programs.</p><p>• Collaborate with team members to resolve complex issues and deliver effective solutions.</p><p>• Maintain thorough knowledge of company policies and procedures to ensure compliance.</p><p>• Demonstrate strong communication skills to effectively handle diverse customer needs.</p><p>• Monitor call center metrics using tools such as Avaya CMS to optimize performance.</p><p>• Apply knowledge of computer programs to streamline workflows and improve efficiency.</p><p>• Uphold excellent service standards to enhance customer loyalty and satisfaction</p>
<p>A commercial real estate organization with a diverse portfolio is seeking an experienced <strong>Cash Application Specialist</strong> to join its Accounts Receivable team. This role reports to the Accounts Receivable Manager and plays a key part in ensuring accurate cash posting, reconciliations, and tenant account management across multiple property types. This is a hybrid position in Montgomery County, MD </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Apply daily cash receipts from tenants and vendors across commercial, residential, and retail portfolios</li><li>Post and reconcile monthly subsidy payments for residential tenants</li><li>Process returned or rejected payments and resolve related discrepancies</li><li>Prepare and reconcile bank deposits to ensure accuracy and completeness</li><li>Assist with the month-end accounts receivable close process</li><li>Track and support miscellaneous billings related to government agencies, including invoice submission and follow-up</li><li>Identify delinquent or insufficient payments by preparing and analyzing recurring cash and aging reports</li><li>Perform full account reconciliations and investigate variances</li><li>Partner closely with property management teams to support the collection of outstanding balances</li><li>Serve as a point of contact for tenants regarding billing inquiries, documentation requests, and payment discrepancies</li><li>Respond to internal and external audit requests and provide supporting documentation as needed</li><li>Ensure adherence to established accounting procedures, policies, and internal controls</li><li>Manage multiple deadlines and priorities in a fast-paced environment</li><li>Support additional accounting projects and ad hoc initiatives as assigned</li></ul>
<p>Our client a cutting-edge publicly traded company in Montgomery County is looking for an experienced Senior Payroll Specialist with expertise in full cycle, ,multi-state payroll. In this newly created role, you will act as a strategic partner to teams across Human Resources and Finance. This position requires a deep understanding of payroll with strong analytical and communication skills to guide decision-making within the organization.</p><p><br></p><ul><li>Validate and audit employee data updates flowing into the payroll platform to ensure accuracy and completeness</li><li>Coordinate the timely submission and approval of employee time records, following up with employees and managers as needed</li><li>Manage a shared payroll inbox, addressing questions and requests within established service-level timelines</li><li>Investigate, troubleshoot, and resolve payroll discrepancies and inquiries with a high degree of accuracy and urgency</li><li>Administer wage garnishments and related support orders in compliance with applicable requirements</li><li>Maintain well-organized and up-to-date payroll documentation and records</li><li>Compute, reconcile, and process retroactive and advance payroll adjustments as necessary</li><li>Review payroll system integrations and interfaces, identifying and resolving errors on scheduled processing days</li><li>Prepare and distribute payroll-related reports and data summaries for internal partners upon request</li><li>Perform additional payroll-related responsibilities as assigned</li></ul>
<p>We are looking for a detail-oriented Procurement Specialist to join our team in Baltimore, Maryland. This Contract to permanent position offers an opportunity to contribute to team operations by ensuring efficient and accurate procurement processes. The ideal candidate thrives in dynamic environments, excels at problem-solving, and demonstrates strong research capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Prepare requisitions to acquire goods and services in alignment with organizational needs.</p><p>• Evaluate purchase justifications to ensure accuracy, completeness, and compliance with requirements.</p><p>• Create receipts for goods and services that have been delivered and meet quality standards.</p><p>• Respond to inquiries regarding the status of supplier invoice payments and resolve any discrepancies.</p><p>• Develop and maintain effective working relationships with Procurement and Accounts Payable teams.</p><p>• Review and process procurement requests submitted by various departments.</p><p>• Investigate and resolve procurement-related issues efficiently and effectively.</p><p>• Collaborate with vendors to manage relationships and ensure seamless transactions.</p><p>• Monitor purchase orders and requisitions to ensure timely fulfillment.</p><p>• Support organizational goals by maintaining procurement documentation and records with precision.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Alexandria, Virginia. In this long-term contract position, you will play a vital role in managing vendor invoices, maintaining accurate records, and ensuring smooth financial operations. This opportunity is ideal for professionals with strong organizational skills and a passion for precision in accounting processes.<br><br>Responsibilities:<br>• Process vendor invoices and employee reimbursements with accuracy and attention to detail.<br>• Communicate effectively with vendors to resolve discrepancies and ensure timely payments.<br>• Maintain and monitor accounts payable balances within the general ledger system.<br>• Review and reconcile credit card transactions for staff and departments.<br>• Support month-end closing activities by preparing necessary documentation and reports.<br>• Assist in the development and posting of journal entries.<br>• Perform account reconciliations to ensure accuracy and compliance.<br>• Collaborate with team members on financial reporting and operational improvements.<br>• Identify and address any issues related to accounts payable processes.
We are looking for a skilled Accounts Receivable Specialist to join our team in Sterling, Virginia. In this role, you will be responsible for managing billing processes, collections, and financial reporting to ensure the company's accounts receivable operations run smoothly. This is a Contract to permanent position, offering an excellent opportunity for long-term career growth.<br><br>Responsibilities:<br>• Prepare and process accurate accounts receivable invoices and billing documentation.<br>• Manage collections activities, including following up on overdue accounts within established timelines.<br>• Generate and maintain accounts receivable aging reports using Excel to track outstanding balances.<br>• Create monthly accounts receivable financial reports to provide insights into cash flow and revenue.<br>• Collaborate with general contractors to gather necessary documentation and resolve payment inquiries.<br>• Cross-train in accounts payable processes to ensure operational flexibility and team coverage.<br>• Utilize Excel to perform detailed financial analyses and reporting tasks.<br>• Ensure compliance with AIA billing standards and prepare required AIA documents.<br>• Monitor cash application activities to accurately record payments and maintain account balances.
<p>We are looking for an Accounts Receivable Specialist to join our team in Columbia, Maryland. In this role, you will manage billing processes, collections, and invoicing while supporting the financial operations of the company. This role sits on site full-time Monday-Friday and offers strong benefits and ability to be cross-trained in other areas. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable tasks, including billing and invoicing customers accurately.</p><p>• Follow up on outstanding payments and handle collections when necessary to ensure timely cash flow.</p><p>• Assist in filing sales taxes and ensuring compliance with regulatory requirements.</p><p>• Support the Controller with special projects as needed.</p><p>• Collaborate with internal teams to streamline financial operations and maintain accurate records.</p><p>• Utilize QuickBooks for accounting tasks and reporting, if applicable.</p><p>• Build strong relationships with customers to address payment inquiries and concerns.</p><p>• Monitor and reconcile accounts to ensure accuracy in financial data</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Dulles, Virginia. This is a long-term contract position offering the opportunity to handle a variety of financial processes and ensure accurate and efficient management of accounts payable operations. The role requires a strong understanding of accounting principles and proficiency in relevant software tools.<br><br>Responsibilities:<br>• Manage the full cycle of accounts payable processes, including invoice verification and payment approvals.<br>• Perform bank reconciliations to maintain accurate financial records.<br>• Ensure proper coding of invoices and account allocations.<br>• Process payments through ACH transfers and check runs.<br>• Collaborate with accounting teams to maintain and reconcile the general ledger.<br>• Utilize Sage accounting software for efficient financial management and reporting.<br>• Maintain detailed and organized records of all accounts payable activities.<br>• Prepare and analyze reports to support financial decision-making.<br>• Ensure compliance with company policies and accounting standards.
<p>We are looking for a detail-oriented Loan Servicing Specialist to join our team in LINTHICUM, Maryland. In this Contract position, you will play a key role in ensuring the accurate and timely processing of consumer loan servicing requests while delivering exceptional member service. This role requires adherence to organizational policies and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Process a variety of consumer loan servicing requests with accuracy and efficiency, following established policies and procedures.</p><p>• Maintain and apply a strong understanding of operational policies, products, and services related to consumer loans.</p><p>• Research and resolve compliance issues related to consumer loan servicing promptly and thoroughly.</p><p>• Complete required reports and resolve technical or operational challenges efficiently.</p><p>• Provide excellent member service by addressing inquiries and maintaining strong relationships with existing members.</p><p>• Proactively identify and implement improvements to loan servicing processes to enhance efficiency.</p><p>• Collaborate with team members and management on additional projects and responsibilities as assigned.</p>
<p>We are seeking a detail-oriented Data Entry Specialist to input, update, and manage important business data. This role is ideal for professionals who excel in accuracy, organization, and efficiency and thrive in a fast-paced, collaborative setting.</p><p><strong>Key Responsibilities</strong></p><p>· Enter, verify, and update data in internal systems and databases</p><p>· Review data for quality and resolve discrepancies efficiently</p><p>· Maintain confidential information with integrity and attention to detail</p><p>· Compile reports and assist with administrative support as needed</p><p>· Meet daily and weekly productivity targets</p><p>· Collaborate with team members to support ongoing projects</p>
<p>We are looking for a motivated and detail-oriented Sales Specialist to join our team in Bethesda, Maryland. The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth.</p><p>This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>We are looking for a motivated and detail-oriented Sales Specialist to join our team in Rockville, Maryland. The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth.</p><p>This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>We are looking for an experienced Accounts Payable Specialist to take charge of essential financial operations and vendor coordination for a hospitality group. Based in Bethesda, Maryland, this role involves managing invoice processing, ensuring compliance, and maintaining strong vendor relationships. The ideal candidate will have a keen eye for detail and a solid understanding of accounts payable processes. Company offers a hybrid workplace (4 days in office, 1 day WFH), 100% paid medical/dental/vision, along with 20 days PTO and base salary of $75,000-85,000 DOE.</p><p><br></p><p>Interested in joining a high-octane accounting team? Consider applying today!</p><p><br></p><p>Responsibilities:</p><p>• Process and manage 50-100 invoices weekly, ensuring accuracy and timely payment.</p><p>• Handle vendor communications, including setup, inquiries, and account reconciliations.</p><p>• Maintain compliance with internal controls and assist with audits as needed.</p><p>• Review and process employee expense reports with precision.</p><p>• Prepare and submit 1099 reports in adherence to regulatory requirements.</p><p>• Perform invoice coding and data entry into accounting systems.</p><p>• Manage payment methods such as ACH transfers and check runs.</p><p>• Collaborate with internal teams to resolve discrepancies and streamline processes.</p><p>• Monitor accounts payable metrics to identify opportunities for improvement.</p>
<p>The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude. You will join our team in Gaithersburg, Maryland.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>We are looking for a Sales Support Specialist to assist our client's sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>Our client is in need of a detail-oriented Sales Support specialist to join their team on a contract basis in Hyattsville, Maryland. This role is ideal for someone who excels in customer service, order management, and collaboration with sales teams. You will play a key role in ensuring smooth order processing and maintaining high levels of customer satisfaction.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>The Program Support Specialist provides administrative, operational, and logistical support to program staff to ensure the successful implementation of nonprofit initiatives. This role involves coordinating activities, maintaining program documentation, assisting with reporting, and serving as a key point of support for program teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist program managers with planning, coordination, and implementation of programs and events.</li><li>Maintain accurate program records, databases, and files.</li><li>Prepare reports, presentations, and documentation for internal and external stakeholders.</li><li>Coordinate communications with participants, volunteers, and partner organizations.</li><li>Track program metrics and assist in monitoring and evaluation efforts.</li><li>Support the development of outreach materials and communications.</li><li>Provide administrative support, including scheduling meetings, managing calendars, and coordinating logistics.</li><li>Perform other duties as assigned to support program success.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Paralegal to join our Medical Malpractice Department in Baltimore, Maryland. This role requires someone with strong organizational skills and a deep understanding of legal processes related to medical malpractice cases. You will play a vital role in supporting attorneys by managing case files, conducting research, and coordinating with clients and experts to ensure the smooth progression of cases.<br><br>Responsibilities:<br>• Investigate case details and gather medical records, reviewing clinical documents to identify key issues and complexities.<br>• Organize and maintain case files, monitor deadlines, and coordinate schedules for hearings, depositions, and court appearances.<br>• Draft and prepare legal documents, including discovery requests, pleadings, subpoenas, motions, and correspondence.<br>• Assist with trial preparation by organizing exhibits, compiling witness lists, and arranging demonstrative materials.<br>• Extract, summarize, and chronologize medical records to identify relevant facts and standard-of-care issues.<br>• Communicate with hospitals, clinics, and billing departments to obtain necessary records and documentation.<br>• Conduct thorough legal and medical research to support case strategies.<br>• Coordinate and prepare expert witnesses, including scheduling, communication, and briefing on case details.<br>• Serve as the primary liaison for clients, healthcare providers, court personnel, insurers, and opposing counsel.<br>• Handle other assigned tasks to ensure efficient case management.
We are looking for a Lead PP& C Engineer to oversee the design, configuration, and management of advanced Microsoft 365 environments in Reston, Virginia. This role is ideal for a systems engineering expert with a passion for driving innovation, enabling user productivity, and ensuring secure and efficient technology adoption. You will collaborate across teams to deliver cutting-edge solutions and contribute to the growth of organizational capabilities.<br><br>Responsibilities:<br>• Design and configure scalable Microsoft 365 environments to enhance organizational efficiency.<br>• Lead the integration of AI-driven tools, including Copilot, to modernize workflows and improve productivity.<br>• Provide expert-level support and guidance for SharePoint, Power Automate, and Power Apps usage.<br>• Collaborate with cross-functional teams to develop and refine collaborative solutions.<br>• Conduct user training and enablement sessions to maximize technology adoption and engagement.<br>• Monitor and address Microsoft 365 resources, including Service Health, Message Center, and Secure Score, to ensure optimal performance and security.<br>• Diagnose and resolve complex system and application issues effectively.<br>• Research and implement new Microsoft 365 features, tools, and best practices to enhance system capabilities.<br>• Create and maintain comprehensive documentation of system architecture, requirements, and testing procedures.<br>• Mentor less experienced engineers to foster skill development and drive team improvements.
We are looking for an experienced Manager of Benefits to join our team in Baltimore, Maryland. This is a contract-to-permanent position within the legal industry, offering an exciting opportunity to oversee employee benefits and leave administration for a dynamic organization. The role involves working closely with senior HR leadership and firm management to ensure seamless benefits operations and compliance.<br><br>Responsibilities:<br>• Manage all aspects of employee benefits administration, including enrollments, life changes, beneficiary updates, disability claims, and compliance testing.<br>• Ensure compliance with federal and state regulations related to benefits and leave administration, including preparing and filing required forms.<br>• Oversee the administration of employee leaves such as FMLA, short-term disability, and long-term disability, while maintaining accurate records and communication.<br>• Evaluate and improve internal processes to enhance efficiency and implement cost-saving initiatives.<br>• Develop and lead wellness programs, including planning events, monthly initiatives, and communication strategies.<br>• Train managers and staff on benefits policies and leave procedures in collaboration with senior HR leadership.<br>• Monitor and audit vendor performance and billing accuracy, ensuring proper payment processing for benefit plans.<br>• Analyze and report on benefits and leave data to provide actionable insights to leadership.<br>• Serve as a subject matter expert for benefits systems, ensuring data accuracy and supporting system upgrades when necessary.<br>• Partner with HR leadership on vendor contract negotiations and renewals to optimize services.
<p>We are looking for an experienced HR Benefits Manager to join our team in McLean, Virginia. This contract position offers an opportunity to oversee comprehensive benefits administration processes while supporting a dynamic team of professionals. The ideal candidate will possess strong expertise in employee benefits, compliance, and team leadership, with the ability to work independently and collaboratively in a remote setting.</p><p><br></p><p>Responsibilities:</p><p>• Administer and manage full-cycle employee benefits programs, including health, wellness, and retirement plans.</p><p>• Lead and mentor a team of benefits professionals, fostering a culture of collaboration and high performance.</p><p>• Ensure compliance with federal, state, and local regulations related to employee benefits, such as FMLA, ADA, COBRA, and 401(k) administration.</p><p>• Oversee leave of absence cases, ensuring adherence to applicable laws and company policies.</p><p>• Collaborate with brokers and vendors to address benefit-related issues and manage relationships effectively.</p><p>• Handle open enrollment processes, including communication, coordination, and problem resolution.</p><p>• Investigate and resolve employee inquiries and issues related to benefits programs.</p><p>• Utilize ADP Workday and Microsoft Office Suite to manage benefits data and streamline administrative tasks.</p><p>• Support benefit plan implementation and onboarding processes, ensuring compliance and efficiency.</p><p>• Provide expert guidance to employees and management on all aspects of benefits administration.</p><p><br></p>
We are looking for an experienced procurement specialist to take on a senior role in managing strategic sourcing initiatives and optimizing supply chain processes. In this position, you will play a crucial role in negotiating contracts, fostering vendor relationships, and ensuring procurement strategies align with organizational goals. This is an excellent opportunity for someone with a strong background in procurement to drive efficiency and create value.<br><br>Responsibilities:<br>• Oversee the entire procurement lifecycle, including supplier selection, contract negotiation, purchasing, and delivery of goods and services.<br>• Design and execute strategic sourcing plans that align with budgetary targets and organizational objectives.<br>• Build and maintain strong relationships with vendors to ensure product availability, competitive pricing, and quality standards.<br>• Identify and implement supply chain optimization strategies to improve cost efficiency, lead times, and vendor performance metrics.<br>• Negotiate and manage contracts to ensure compliance with terms, conditions, and service-level agreements.<br>• Monitor market trends and supplier performance to proactively address risks and identify new opportunities.<br>• Collaborate with internal teams, such as finance and operations, to forecast procurement needs and establish budgets.<br>• Ensure compliance with purchasing policies, ethical practices, and regulatory requirements through effective oversight.<br>• Track and analyze procurement key performance indicators (KPIs) to assess progress and identify areas for improvement.<br>• Mentor and develop the procurement team to enhance skills and support growth.
<p>Financial Aid & Admissions Support Specialist</p><p><strong>Location:</strong> Baltimore, MD </p><p><br></p><p>About the Role</p><p>A private university in Baltimore is seeking a highly organized and customer-focused <strong>Graduate Financial Aid & Admissions Support Specialist</strong>. This role provides essential support to graduate students and prospective applicants, assisting with admissions inquiries, financial aid questions, transcript processing, and general administrative tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is comfortable working in a hybrid or remote setting.</p><p><br></p><p>Responsibilities</p><p><strong>Student & Applicant Support</strong></p><ul><li>Respond to phone inquiries related to graduate admissions and financial aid</li><li>Provide accurate information or route callers to appropriate team members</li><li>Document and relay messages as needed</li></ul><p><strong>Email & Communication Management</strong></p><ul><li>Monitor and respond to inquiries in the Graduate Admissions email inbox (CRM platform such as Slate)</li><li>Assign and update applicant records and route emails to recruiters or team members</li><li>Manage the Graduate Financial Aid Outlook inbox</li><li>Respond to routine questions and escalate complex cases to financial aid leadership</li></ul><p><strong>Transcript & Record Processing</strong></p><ul><li>Process and match incoming transcripts to student/applicant records</li><li>Work with third-party transcript services (e.g., Parchment, National Student Clearinghouse)</li><li>Coordinate with the Registrar’s Office to obtain institutional transcripts</li></ul><p><strong>Administrative & Project Support</strong></p><ul><li>Conduct research for special projects as assigned by academic leadership</li><li>Assist with event planning logistics, including catering, room reservations, and transportation</li></ul><p><strong>Financial Aid Processing Support</strong></p><ul><li>Process Graduate Direct Loan information sheets</li><li>Coordinate tasks with Graduate Financial Aid leadership as needed</li></ul><p><br></p><p><br></p>
