<p>We are seeking an experienced <strong>Application Support Analyst</strong> to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul><p><br></p>
<p>We are looking for a Cable Technician to support network connectivity and physical security systems across properties in Central Florida. This position is ideal for someone who enjoys hands-on field work involving cabling, network hardware, surveillance devices, and access control equipment. The role offers the opportunity to contribute to reliable communications and secure infrastructure while partnering with internal teams, vendors, and site personnel.</p><p><br></p><p>Responsibilities:</p><p>• Install and support network infrastructure equipment such as switches, routers, firewalls, and wireless devices to maintain dependable site connectivity.</p><p>• Monitor system performance, investigate service interruptions, and restore functionality when network issues affect operations.</p><p>• Complete rack builds, patching, cable organization, hardware swaps, and other structured cabling tasks in accordance with site standards.</p><p>• Assist with multi-site deployments and provide on-location technical support for regional network implementations.</p><p>• Set up and maintain IP-based video surveillance systems, including recorder configuration and camera integration with the network.</p><p>• Diagnose and resolve problems involving camera connectivity, recording performance, image quality, and device placement.</p><p>• Install and service electronic entry systems such as card readers, keypads, and badge access components while managing user permissions as needed.</p><p>• Respond to service requests, perform preventive maintenance, document technical changes, and escalate advanced issues to engineering or IT leadership when appropriate.</p><p>• Coordinate with construction teams, property staff, service providers, and vendor technicians during installations, repairs, upgrades, and equipment replacements.</p><p>• Track inventory levels for networking, cabling, and security hardware to support ongoing field operations.</p>