<p> </p><p><strong>Company Overview:</strong><br />Accident management company, dedicated to providing essential support services to motorists involved in non-fault accidents. Offering comprehensive solutions, including claims handling, vehicle replacement, and customer support, ensuring a smooth and stress-free experience during challenging times.</p><p><strong>Role Overview:</strong><br />Seeking a proactive and skilled <strong>Microsoft D365 Specialist</strong> on a temporary contract to provide critical support in configuring, optimising, and maintaining the D365 platform. The ideal candidate will bring extensive experience with Microsoft Dynamics 365 and the ability to deliver enhanced workflows and integration, ensuring our operations run seamlessly and efficiently during this period.</p><p>As a key member of the team, you will play a crucial role in enabling our business to scale operations, maintain system integrity, and provide exceptional support to motorists during their time of need.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>D365 Management and Support:</strong><br />Manage, configure, and maintain the D365 platform, ensuring smooth functionality tailored to the needs of the accident management industry.</li><li><strong>System Enhancements:</strong><br />Customise and enhance D365 workflows, dashboards, and reporting capabilities to address company-specific business requirements.</li><li><strong>Integration Solutions:</strong><br />Develop and manage integration between D365 and other business-critical systems to improve automation and data flow.</li><li><strong>End-User Support:</strong><br />Provide guidance and training to end-users, troubleshoot issues, and ensure consistent adoption of best practices.</li><li><strong>Workflow Optimisation:</strong><br />Work closely with operational teams to identify inefficiencies and implement D365-driven solutions for streamlined claims handling.</li><li><strong>Data Integrity and Compliance:</strong><br />Maintain data quality and ensure compliance with data protection regulations and industry standards.</li><li><strong>Change Management:</strong><br />Collaborate with stakeholders to implement updates, version upgrades, and system improvements without disruption to daily operations.</li><li><strong>Collaboration:</strong><br />Liaise with internal and external stakeholders (e.g., IT teams, third-party vendors) to deliver solutions and resolve technical challenges.</li></ul><p><strong>Skills and Qualifications:</strong></p><ul><li>Proven experience as a <strong>Microsoft Dynamics 365 Specialist</strong>, with a track record of system configuration and optimisation.</li><li>Strong knowledge of D365 modules, including <strong>Customer Engagement</strong>, <strong>Finance</strong>, and <strong>Operations</strong>.</li><li>Familiarity with <strong>Power Platform</strong>, including <strong>PowerApps</strong> and <strong>Power BI</strong>, and experience developing and managing reporting solutions.</li><li>Excellent problem-solving and troubleshooting skills in resolving technical and operational issues.</li><li>Experience with integrating D365 into third-party systems and applications.</li><li>Knowledge of the accident management or automotive industry is a bonus but not required.</li><li>Ability to communicate technical information effectively to non-technical stakeholders.</li><li>Analytical mindset with a detail-oriented approach to improving workflows and processes.</li><li>Familiarity with GDPR and data governance principles.</li><li>Relevant certifications in Microsoft Dynamics 365 or related platforms (preferred).</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive daily or hourly rate for this temporary role, based on experience and expertise.</li><li>Opportunity to work on impactful technology projects within the accident management sector.</li><li>A dynamic, collaborative work environment where your contributions will make a tangible difference.</li><li>The chance to showcase and expand your expertise in Microsoft D365.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VGluby5GcmVldGguNDE0NTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

D365