<p><strong>About the Role</strong></p><p> Our client, a mid-sized but growing organization, is seeking a hands-on Director of Infrastructure & Operations for an initial 3–6 month contract with the possibility of converting to a permanent role. This leader will oversee IT infrastructure, network, and operations functions through a period of significant modernization and change. The position offers an opportunity to make an immediate impact by providing strong leadership, reducing technical debt, and guiding a talented but junior-heavy team toward operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on leadership and mentorship to the Infrastructure & Operations team, guiding them through project execution and capability development.</li><li>Oversee and drive multiple in-flight initiatives, including:</li><li>Phone system replacement (may be completed during contract term)</li><li>Data center consolidation (from two sites to one) with hardware, OS, and software upgrades</li><li>Integration of systems and infrastructure from a recent acquisition</li><li>Network standardization and redesign to elevate performance from “acceptable” to “excellent”</li><li>IT infrastructure modernization to support growth and operational resilience</li><li>Assess current infrastructure and operational processes; identify gaps and implement best practices.</li><li>Architect and implement the future-state infrastructure strategy, ensuring scalability, security, and efficiency.</li><li>Manage contractors and internal resources across networking, server infrastructure, cybersecurity, and helpdesk functions.</li><li>Partner with cybersecurity to align with the NIST framework and support ongoing security initiatives.</li><li>Ensure operational stability while executing catch-up upgrades and eliminating technical debt.</li></ul>

<p><strong>Qualifications:</strong></p><ul><li>10+ years of experience in IT infrastructure and operations, including at least 5 years in a leadership capacity.</li><li>Strong technical expertise across:</li><li><strong>Networking:</strong> Fortinet solutions</li><li><strong>Server & Virtualization:</strong> VMware (primary) and Hyper-V</li><li><strong>Cloud:</strong> Microsoft Azure</li><li><strong>Security:</strong> General cybersecurity knowledge, with familiarity in applying NIST framework</li><li>Proven track record in data center operations, network redesign, infrastructure modernization, and acquisition integrations.</li><li>Experience managing mixed teams of junior and senior staff, including contractors, and fostering skill growth.</li><li>Ability to operate both strategically and tactically and comfortable being hands-on when needed.</li><li>Excellent communication skills with the ability to influence stakeholders and drive change.</li><li>Strong problem-solving skills with the ability to navigate legacy systems and high-turnover environments.</li></ul>

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