<p>We are seeking a <strong>Senior Risk & Compliance Associate</strong> to help strengthen our compliance and risk management framework. This role ensures that the organization operates within regulatory requirements and internal standards, while also identifying and mitigating risks. You’ll act as both a safeguard and a trusted advisor, guiding teams to follow best practices while keeping processes efficient and practical.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure client documentation (including KYC) is complete, accurate, and compliant.</li><li>Maintain and update policies and procedures, ensuring staff are aware of and follow them.</li><li>Support internal and external audits and regulatory reviews.</li><li>Assess internal processes, recommend improvements, and ensure compliance with regulations.</li><li>Coordinate and deliver compliance training for staff.</li><li>Assist in investigations of potential issues or policy breaches.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Strong attention to detail, organization, and problem-solving ability.</li><li>Ability to communicate complex rules in clear, accessible terms.</li><li>Skilled at balancing oversight with being a collaborative partner to business teams.</li><li>Excellent writing and verbal communication skills.</li></ul>
<p>Are you an experienced accounting professional looking for an opportunity to lead and grow within a dynamic and growing company? Our client specializes in custom design, manufacture, and assembly of of projects throughout North America and expanding the team by hiring a Controller. <strong>Note that this role is 100% onsite until the new Controller is able to effectly perform the position in a hybrid capacity.</strong></p><p><br></p><p>As the Controller, you will report to the COO and take ownership of the organization's financial operations, ensuring accuracy and efficiency while supporting business goals. You will be an integral part of the leadership team and collaborate with other departments including Operations, Production, Project Management and Supply Chain/Procurement.</p><p><br></p><p><strong>Responsibilities include:</strong></p><ul><li><strong>Leadership & Oversight: </strong>Provide direction for daily accounting processes, including accounts payable, accounts receivable, payroll, and the general ledger.</li><li><strong>Financial Reporting:</strong> Ensure accurate and timely preparation of monthly, quarterly, and annual financial reports.</li><li><strong>Internal Controls: </strong>Maintain internal financial safeguards, oversee budgets, track costs, and monitor expenditures.</li><li><strong>Cash Flow Management: </strong>Drive forecasting and cash flow planning in collaboration with organizational leadership.</li><li><strong>Audit Readiness: </strong>Coordinate the annual audit process and serve as the primary liaison for external auditors.</li><li><strong>Compliance:</strong> Ensure adherence to all financial, tax, and regulatory reporting requirements.</li><li><strong>Process Improvement: </strong>Lead initiatives to optimize accounting processes and systems for greater efficiency.</li><li><strong>Inventory Management:</strong> Support cost tracking and analysis for inventory control.</li><li><strong>Project Support:</strong> Provide financial expertise related to cost control, job costing, and billing for project management teams.</li><li><strong>Team Development: </strong>Supervise, train, and mentor junior accounting staff, fostering a high-performance team-oriented culture.</li></ul><p><br></p>
<p><strong>Job Description: Assistant Controller</strong></p><p><strong>Work Arrangement: Onsite daily</strong></p><p><strong> </strong></p><p><strong>Position Overview:</strong> We are seeking a highly motivated and detail-oriented <strong>Assistant Controller</strong> to join our finance and accounting team. The Assistant Controller will play a key role in ensuring the accuracy of financial records, maintaining subledgers, performing day-to-day accounting tasks, preparing financial statements, and assisting with financial reporting. This role requires a strong grasp of advanced Excel functions, proficiency in Yardi Voyager, and a passion for implementing efficient accounting processes through the development and documentation of standard operating procedures (SOPs).</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily accounting activities, including general ledger maintenance, journal entries, reconciliations, and subledger verification.</li><li>Ensure timely and accurate processing of transactions while maintaining compliance with corporate accounting policies and applicable regulations.</li><li>Prepare accurate and timely financial statements and reports, including income statements, balance sheets, and cash flow statements.</li><li>Assist in the preparation of variance analyses and management reporting packages.</li><li>Review and monitor subledger accounts to ensure completeness and accuracy.</li><li>Resolve discrepancies and improve the integrity of financial records by performing thorough subledger clean-up efforts.</li><li>Use advanced Excel skills, including pivot tables, VLOOKUPs, and complex formulas, to analyze data and streamline accounting functions.</li><li>Develop financial models and templates to enhance reporting efficiency.</li><li>Leverage expertise in Yardi Voyager to manage accounts, monitor transactions, generate reports, and support accounting workflows.</li><li>Serve as the go-to resource for troubleshooting issues and ensuring effective system utilization.</li><li>Identify opportunities to enhance accounting processes and internal controls.</li><li>Develop, document, and implement standard operating procedures (SOPs) to promote consistency and efficiency within the finance function.</li><li>Work closely with the Controller and other team members to support monthly, quarterly, and year-end close processes.</li><li>Assist with audits, special projects, and ad-hoc financial requests as needed.</li></ul><p><br></p>
<p>Are you a seasoned finance professional with a knack for managing plant operations? We’re on the lookout for a <strong>Plant Controller</strong> to join our clients team and play a critical role in driving our financial strategy and performance. Reporting to the Corporate Controller, you'll be a key partner for the plant management team and General Manager, ensuring smooth financial operations from budgeting to cost accounting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Partnering:</strong> Collaborate with plant leadership and contribute to financial planning, forecasting, and strategy development.</li><li><strong>Budgeting & Reporting:</strong> Oversee annual budgets, profit/loss reviews, and financial statements </li><li><strong>Accounting Operations:</strong> Handle general accounting, month-end close, tax compliance, and ERP systems.</li><li><strong>Cost Management:</strong> Ensure accurate cost accounting, bills of materials, production business cases and inventory analysis.</li><li><strong>Performance Improvement:</strong> Advise on financial analysis, capital investments, and cost reduction initiatives.</li></ul>
<p>We are looking for a highly skilled Senior Financial Analyst to join our team in Toronto. As our <strong>Senior Financial Analyst</strong>, you’ll collaborate closely with cross-functional teams across finance and investment operations. You’ll leverage your expertise in IFRS (International Financial Reporting Standards) to ensure the company’s financial statements comply with regulatory standards and align with best practices. Your role will also support decision-making regarding mutual fund investments and related financial strategies.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Prepare, analyze, and interpret financial data in compliance with IFRS standards, specifically related to life insurance and mutual fund investments.</li><li>Develop and maintain accurate, timely, and complete financial reports to support both internal decision-making and regulatory filings.</li><li>Lead the implementation of new IFRS updates and assess their business impact, particularly those relevant to the life insurance and mutual fund sectors.</li><li>Perform variance analysis, benchmarking, and forecasting to identify key business trends and opportunities for improvement.</li><li>Assess and optimize financial controls concerning mutual fund investments and other brokerage activities.</li><li>Provide guidance and recommendations to senior leadership on all IFRS-related matters to mitigate financial risk and support business growth.</li><li>Partner with external auditors during financial audits, ensuring IFRS adherence and swift resolution of queries.</li></ul><p><br></p>
<p><strong>The Organization:</strong></p><p>Our client is a private, faith-based, non-profit organization dedicated to providing exceptional care within the community. They foster an environment of teamwork, staff involvement, and continuous personal development. With progressive leadership and a commitment to collaboration, they are expanding the Finance Team and are hiring for a Controller.<strong> This role is 100% onsite in St Catharines. </strong></p><p><br></p><p><strong>The Role:</strong></p><p>As the Controller, you will report to the Assistant Director of Finance and play a vital role in optimizing the organization's business efficiency and supporting strategic objectives. This role will involve month-end close, financial reporting, cash flow management, financial analysis, budgeting/forecasting, account reconciliations, and other accounting functions focused on maintaining a robust system of controls, delivering actionable insights, and ensuring compliance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate precise and dependable financial records and reports to meet the needs of internal and external stakeholders.</li><li>Evaluate financial performance by comparing actual results to projected plans and forecasts, highlighting essential performance metrics.</li><li>Oversee month-end and year-end close procedures while managing the reconciliation of accounts payable, accounts receivable, and payroll records.</li><li>Develop cash flow statements and annual budgets, working collaboratively with cross-departmental teams.</li><li>Ensure adherence to Ministry funding guidelines and accurately complete government reporting tasks.</li><li>Coordinate and oversee the preparation of audit materials for year-end submissions.</li><li>Identify opportunities to streamline financial processes and implement enhancements for greater operational efficiency.</li><li>Support the deployment of new software and systems, improving organizational reporting capabilities.</li><li>Guide and mentor team members to foster skill development and advance their professional growth within the organization.</li></ul><p><strong>What is in it for You?</strong></p><ul><li>Competitive compensation package.</li><li>Comprehensive medical, dental, and vision benefits.</li><li>Generous vacation, personal time and sick day policies.</li><li>Employer contribution to RRSPs.</li><li>Free parking and access to onsite Fitness & Wellness facilities.</li><li>Opportunity to give back to the local community.</li><li>A supportive, progressive work environment fostering onsite collaboration and innovation.</li><li>Exciting career growth opportunities within the Finance team.</li></ul><p><br></p><p><br></p>
<p>Are you a detail-oriented professional with a passion for investment management and operational excellence? Robert Half is seeking a skilled <strong>Portfolio Administrator</strong> on behalf of our client, a reputable and well-established investment management firm. This is a fantastic opportunity to play a key role in ensuring operational accuracy and supporting client service for a high-performing team within the financial services industry.</p><p><br></p><p>In this position, you will be responsible for tasks such as client onboarding, daily reconciliations, pooled fund trading oversight, and ensuring compliance with regulatory processes. If you have a client-focused mindset, deep financial knowledge, and impeccable attention to detail, we encourage you to apply today.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and maintain accurate reports for clients, management, and internal stakeholders.</li><li>Facilitate client onboarding by managing account opening documentation and ensuring compliance with KYC and FATCA requirements.</li><li>Handle client requests with professionalism and accuracy, including correspondence and reporting.</li><li>Reconcile daily transactions between internal systems and custodians for accuracy and efficiency.</li><li>Provide support for pooled fund activities, including trade tracking, NAV (Net Asset Value) calculations, and financial reporting processes.</li><li>Review trade allocations to ensure compliance and accuracy while adhering to firm and regulatory guidelines.</li><li>Assist in drafting and distributing client communications, as well as supporting regulatory filings and internal recordkeeping efforts.</li><li>Coordinate presentations, client events, and other related activities as needed.</li></ul><p> </p><p><br></p><p><br></p>
We are looking for a highly skilled and detail-oriented Full Charge Bookkeeper to join our team on a contract basis in Markham, Ontario. In this role, you will be responsible for managing comprehensive accounting functions, ensuring accuracy and compliance across all financial processes. This is an excellent opportunity for a motivated individual to contribute to a dynamic environment while leveraging advanced bookkeeping systems and tools.<br><br>Responsibilities:<br>• Manage the full cycle of bookkeeping tasks, including accounts payable, accounts receivable, and general ledger maintenance.<br>• Prepare and distribute client invoices for products, services, and lease agreements.<br>• Perform reconciliations of bank accounts and other financial records to ensure accuracy and reliability.<br>• Support month-end and year-end closing processes, including preparing journal entries and conducting variance analysis.<br>• Oversee payroll preparation and ensure timely submission of government remittances.<br>• Maintain organized financial records to facilitate audits and internal reporting.<br>• Collaborate with cross-functional teams to resolve discrepancies in billing and payments.<br>• Assist in identifying and implementing process improvements to strengthen financial efficiency and internal controls.<br>• Provide support for tax preparation and compliance activities as needed.<br>• Execute additional accounting and administrative duties as required.
<p><strong>Job Description: Accounting Manager</strong></p><p><strong>Position Overview:</strong></p><p> Our client, located in west Mississauga, is seeking an interim Accounting Manager for a 4 month contract. The Accounting Manager will ensure accurate financial reporting, compliance with HST regulations, and support decision-making through strategic planning and analysis. Working arrangement is 5 days onsite.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li>Maintain proper accounting and ensure HST tax compliance.</li><li>Perform monthly closures, meeting deadlines and analyzing variances.</li><li>Prepare forecasts, annual operating plans, and long-term financial strategies.</li><li>Analyze sales, margins, and project profitability; collaborate with Sales and Project Management teams.</li><li>Manage and oversee small accounting team; Accounts Payable and Receivable.</li><li>Support the General Manager with business analysis, variance studies, cost savings, and Capex assessments.</li><li>Ensure compliance with corporate policies and accounting standards.</li></ol><p><br></p>
We are looking for a detail-oriented Financial Analyst to join our team in Toronto, Ontario. In this long-term contract role, you will play a vital part in financial reporting, analysis, and process optimization for our hospitality business. The successful candidate will collaborate with various stakeholders to ensure accurate financial insights and drive improvements across budgeting, forecasting, and reporting processes.<br><br>Responsibilities:<br>• Streamline the IT invoice process by identifying inefficiencies and recommending improvements for internal and vendor workflows.<br>• Prepare, analyze, and maintain financial data to support monthly, quarterly, and annual reporting requirements.<br>• Reconcile detailed spending reports across multiple accounts and projects to ensure accuracy and completeness.<br>• Develop monthly and quarterly variance reports, conducting in-depth reviews to enhance forecast precision and provide actionable insights to leadership.<br>• Facilitate regular discussions with business partners to share financial trends, risks, and opportunities, while refining rolling financial forecasts.<br>• Coordinate with stakeholders during the annual budget process, managing schedules and submissions.<br>• Oversee the year-end accrual process in collaboration with Corporate Accounts Payable and business partners.<br>• Support external audit activities by preparing reconciliations, schedules, and responding to auditor inquiries.<br>• Automate routine financial tasks and implement process improvements to enhance efficiency.<br>• Provide valuable financial insights to senior management by leveraging data visualization tools and analytical techniques.
<p><strong>Finance Business Partner – Guelph, Ontario (in office)</strong></p><p><br></p><p>Are you a newly designated CPA (or on the verge of finishing) and ready to take the next step out of public practice? This role is a great opportunity to apply your technical accounting skills in a supportive, collaborative environment where you can make a real impact — without sacrificing your work–life balance. As a <strong>Finance Business Partner</strong> on our team, you’ll gain exposure to complex and interesting transactions, contribute to process improvements, and see the direct results of your work on business decisions. You’ll also enjoy a culture that values your growth while respecting your time outside of the office.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Build and prepare financial statements and reports to support financial management and decision making.</li><li>Ensure accurate allocation of costs through careful analysis.</li><li>Respond to third party (banks, auditor, tax, insurance, benefits providers) inquiries as needed.</li><li>Analyze financial performance and KPIs, providing clear and insightful variance explanations.</li><li>Handle a variety of accounting tasks and complex transactions that keep things running smoothly.</li><li>Support and collaborate with team members, offering leadership when needed.</li><li>Jump in on special projects and provide coverage during peak periods, gaining exposure to new areas of finance.</li></ul>
<p>Are you a visionary financial leader with a knack for multi-entity operations, technology integration, and process improvement? If so, we have an excellent opportunity as a <strong>Group Controller</strong> for a well-established and growing distribution organization. Our client prides itself on fostering a collaborative culture and values-driven growth backed by acquisitions.</p><p><br></p><p>Reporting to the CFO and leading a team of 7-10 staff, this is a unique opportunity to lead change within a company that supports career development and values innovation. We're looking for someone who thrives in a fast-paced yet supportive environment and who brings a combination of technical expertise, leadership acumen, and a collaborative spirit.</p><p><br></p><p><strong>What is in it for you?</strong></p><ul><li>Low Turnover with Tenured Teams: Be part of a stable environment where existing teams have deep industry knowledge and long-standing relationships.</li><li>Growth Through Acquisitions: Join a company that’s expanding operations strategically, creating opportunities for internal career advancement.</li><li>Career Development: Become a key player in an organization that prioritizes investing in employees' growth and upward mobility.</li><li>Technology-Driven: Lead the charge in automating financial reporting and implementing ERP/dashboards for smarter, faster decision-making.</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Accounting and Financial Reporting (ASPE)</strong></p><ul><li>Oversee financial reporting across Canadian and US business units, ensuring timely, accurate, and insights-driven consolidation on a monthly, quarterly, trailing 12-month, and annual basis.</li><li>Conduct robust variance analyses and close month-end processes within 10 business days, including workbook updates and intercompany reconciliations.</li><li>Oversee inventory valuation considerations (e.g., tariffs, landed costs, purchase discounts) and performance metrics across numerous product lines.</li></ul><p><strong>Tax Compliance</strong></p><ul><li>Manage corporate tax reporting and timely compliance across Canada and the United States, including transfer pricing arrangements.</li><li>Collaborate with external tax advisors on complex filings for federal, state/provincial, and local requirements.</li></ul><p><strong>Strategic Financial Initiatives</strong></p><ul><li>Support M& A due diligence, post-acquisition integration, and financial modeling for strategic growth initiatives.</li><li>Forecast trends in working capital, backlogs, pricing margins, and customer/supplier behavior to optimize business decisions.</li><li>Drive cost reduction via operational synergies during integrations.</li></ul><p><strong>Technology Leadership</strong></p><ul><li>Spearhead ERP system implementations, creating real-time KPI dashboards for more efficient decision-making.</li><li>Leverage AI and automation tools (e.g., BI tools, Expensify) to streamline tasks while maintaining rigorous controls.</li></ul><p><strong>Management & Collaboration</strong></p><ul><li>Partner with cross-functional teams (sales, operations, IT) to align financial strategy with broader business objectives.</li><li>Simplify communication of financial insights for both technical and non-technical stakeholders.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
<p><strong>Contract Controller – Manufacturing Industry</strong></p><p><strong>Location:</strong> Markham, ON (Onsite, 5 Days/Week)</p><p><strong>Type:</strong> Contract | Full-Time</p><p><strong>Start Date:</strong> Immediate</p><p><br></p><p>Robert Half Canada is working with a well-established manufacturing company in Markham to find a skilled <strong>Controller</strong> for a contract opportunity. This is a hands-on role ideal for a finance professional with deep experience in manufacturing operations and inventory management.</p><p><br></p><p><strong>About the Role:</strong></p><p>As Controller, you will play a key role in overseeing the financial operations of the organization, ensuring accuracy in reporting and compliance with internal controls. You’ll be responsible for managing inventory accounting, supporting month-end close activities, and delivering timely financial insights to leadership.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all aspects of financial reporting, including preparation of monthly financial statements and P& L analysis.</li><li>Manage inventory accounting processes, ensuring accurate valuation and reconciliation.</li><li>Lead month-end close activities, including journal entries and account reconciliations.</li><li>Analyze financial data to identify trends, variances, and opportunities for improvement.</li><li>Collaborate with cross-functional teams to support operational efficiency and cost control.</li></ul><p><br></p>
We are looking for a highly organized and detail-focused Administrative Assistant to join our team on a contract basis in North York, Ontario. In this role, you will provide essential administrative support, maintain accurate records, and ensure smooth coordination between departments. This is an excellent opportunity for someone with strong multitasking abilities and a keen eye for accuracy.<br><br>Responsibilities:<br>• Organize and maintain both physical and digital filing systems for invoices, receipts, and other financial documents.<br>• Perform general administrative tasks such as data entry, photocopying, scanning, and scheduling appointments.<br>• Prepare and update spreadsheets, daily sales summaries, and financial reports.<br>• Track budgets and expenses while assisting with audits and financial reviews.<br>• Communicate with internal departments to coordinate billing, collections, and refunds.<br>• Liaise with vendors, customers, and stakeholders to address and resolve payment discrepancies.<br>• Support the implementation of document retention policies and archiving procedures.<br>• Assist with finance-related projects and contribute to improving administrative workflows.<br>• Respond to inbound calls, emails, and other correspondence in a thorough and attentive manner.<br>• Schedule and manage appointments to optimize team efficiency.
<p>This Financial Controller opportunity with our client downtown Toronto will be responsible for overseeing all financial and accounting functions at the company. The ideal candidate will have no less than 10 years of progressive accounting experience within a professional services firm, demonstrating strong leadership, sound judgment, and an in-depth understanding of accounting practices. This role is integral to the Firm’s financial management, compliance, and operational success.</p><p><br></p><p>• Liaise with the MP to support and execute the Firm’s operational and financial </p><p>initiatives.</p><p>• Manage the accounting department, including supervision and mentorship of </p><p>accounting clerks.</p><p>• Oversee all accounting functions, including:</p><p>o Billing & Collections</p><p>o Trust Accounting</p><p>o Accounts Receivable (A/R) and Accounts Payable (A/P)</p><p>o Bank Reconciliations</p><p>• Ensure compliance with Law Society of Ontario (LSO) and Canada Revenue </p><p>Agency (CRA) regulations applicable to the Firm and its lawyers.</p><p>• Assist with LawPro management, renewals, updates, and LSO annual filings.</p><p>• Participate in management meetings with the Managing Partner and Partnership, </p><p>as required.</p><p>• Collaborate with the Firm’s external accountants for corporate tax filings and yearend reporting (T3, T4, T5013).</p><p>• Support the transition to new accounting, billing, or practice management software, </p><p>including system selection, implementation, training, and vendor coordination.</p><p>• Work with the Managing Partner to formalize and enhance the Firm’s accounting </p><p>policies, procedures, and reporting processes.</p><p>• Promote compliance across the Firm by communicating accounting procedures </p><p>and monitoring lawyer billing and collections.</p><p>• Liaise with clients and vendors regarding invoicing, fee payments, and overdue </p><p>accounts.</p><p>• Prepare and manage Profit & Loss (P& L) and Balance Sheet statements.</p><p>• Prepare monthly cash flow forecasts and detailed financial reports for the </p><p>Managing Partner and Founding Partner, including cash positions for both general </p><p>and trust accounts</p>
We are looking for an experienced Accounts Payable Specialist to join our team in North York, Ontario. In this long-term contract position, you will play a key role in managing financial transactions, ensuring timely payments, and maintaining accurate records. This role offers an excellent opportunity to contribute to the leasing industry by streamlining accounts payable processes.<br><br>Responsibilities:<br>• Review and validate invoices and cheque requests to ensure accuracy and compliance.<br>• Enter vendor and manufacturer invoices into the accounting system while ensuring proper coding and sorting.<br>• Match invoices to purchase orders and resolve any discrepancies identified.<br>• Handle bi-weekly cheque runs and process on-demand cheques as required.<br>• Reconcile manufacturer statements, electronic transfer payments, and sublet accounts on a regular basis.<br>• Prepare and post daily deposits while maintaining accurate journals and ledgers.<br>• Manage monthly expense analysis using Microsoft Excel and ensure reconciliation of accounts payable records with vendor statements.<br>• Investigate and resolve invoice discrepancies and respond to vendor inquiries promptly.<br>• Track and reconcile prepaid and accrual accounts, ensuring accurate month-end closings.<br>• Provide audit support by compiling necessary documentation and balancing intercompany accounts monthly.
We are looking for an experienced Accounting Clerk to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a pivotal part in managing accounts payable and receivable processes, ensuring timely payroll operations, and maintaining accurate financial records. This position offers an excellent opportunity for professionals who thrive in a fast-paced, detail-oriented environment.<br><br>Responsibilities:<br>• Process vendor payments by verifying invoice codes and scheduling timely disbursements.<br>• Maintain positive customer relationships by managing account balance collections and addressing inquiries.<br>• Ensure compliance with established accounts payable (AP) and accounts receivable (AR) workflows.<br>• Handle payroll functions, including preparing ROEs, T4s, and other payroll-related documentation.<br>• Accurately process vendor invoices through the company’s approval systems and perform account coding.<br>• Input financial data into Microsoft Dynamics GP, ensuring accuracy of pricing and sales tax calculations.<br>• Reconcile vendor and customer accounts, ensuring all discrepancies are identified and resolved.<br>• Prepare cheques by matching them with backup documentation and organizing them for signatures.<br>• Respond promptly to internal and external inquiries, providing thorough and effective resolutions.<br>• File, archive, and retrieve paid invoices for audits and other special requests as needed.
We are looking for a detail-oriented Trade Deductions Analyst to join our team in Markham, Ontario. In this role, you will play a critical part in managing customer deductions, investigating discrepancies, and improving processes to minimize errors. This position requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Analyze and process customer deductions, including post audits, for small to moderately sized accounts, ensuring data accuracy and compliance.<br>• Conduct collection calls to address outstanding balances and resolve payment discrepancies.<br>• Investigate and resolve deductions related to short payments, such as shortages, damages, and pricing errors.<br>• Research and address deductions linked to customer fines, collaborating with relevant stakeholders to find solutions.<br>• Engage with customers, brokers, and supervisors to resolve complex issues effectively and efficiently.<br>• Communicate with brokers, clients, and customers to address unauthorized deductions, including requesting repayments and identifying trends to prevent future occurrences.<br>• Drive process improvements to streamline workflows, reduce administrative costs, and minimize deduction volumes.<br>• Utilize sales queries and promotional data to validate and apply deductions accurately in internal systems.
