<p><strong>Robert Half is partnering with an organization that's looking to bring on a General Manager of Operations to their team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p><strong> </strong>-Competitive salary (105-140K) + 10-15% bonus </p><p>-Benefits + RRSP matching</p><p>-4 weeks vacation</p><p>-Free parking</p><p>-Excellent culture and leadership team </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Guide and support Store Managers through regular coaching, performance discussions, and clear expectations tied to operational goals.</p><p>• Convert company-wide objectives into practical plans for each location, including staffing needs, weekly priorities, and follow-up actions to address gaps.</p><p>• Establish consistent approaches for onboarding, training, and performance management in partnership with external HR support.</p><p>• Monitor key operational and financial indicators such as shop capacity, labour efficiency, repair volume, average transaction value, margin performance, and service conversion.</p><p>• Partner with location leaders to improve scheduling, workflow organization, pricing discipline, and overall productivity in the service bays.</p><p>• Work closely with senior leadership and finance partners on budgeting, forecasting, margin review, and explanations for operating variances across locations.</p><p>• Oversee quality assurance activities, including site reviews, issue tracking, root cause investigation, and implementation of corrective measures.</p><p>• Maintain high standards for customer service and compliance by tracking repeat repairs, warranty concerns, customer feedback, satisfaction results, and online reputation metrics.</p><p>• Lead weekly operating reviews, prepare location-level and consolidated reporting, and ensure action items are completed within agreed timelines.</p><p>• Manage vendor relationships, equipment upkeep, inventory practices, and the proper use of approved tools for inspections, reporting, training, and workflow control.</p>
<p><strong>Controller (Bilingual)</strong></p><p><strong>Location:</strong> Downtown Ottawa | Free Parking</p><p><strong>Industry:</strong> Not-for-Profit | Unionized Environment</p><p>Our client, a well-established national not-for-profit organization, is seeking a fully bilingual <strong>Controller</strong> to lead finance and administrative operations in a unionized environment. Reporting to senior leadership, this role supports an annual budget of approximately <strong>$41M</strong> and is responsible for financial stewardship, compliance, reporting, payroll oversight, and administrative leadership across national and regional offices.</p><p>This is an excellent opportunity for a hands-on, collaborative finance leader who enjoys working in a mission-driven organization and can balance strategic insight with day-to-day operational execution.</p><p>Key Responsibilities</p><p><strong>Financial Management & Reporting</strong></p><ul><li>Lead the preparation and coordination of the annual operating budget of approximately $41M.</li><li>Oversee day-to-day accounting operations, including internal controls, cash flow, accounting policies, and investments.</li><li>Prepare financial statements, management reports, budget-to-actual analyses, and other financial reporting for leadership.</li><li>Monitor financial performance, investigate variances, and provide recommendations to senior leaders.</li><li>Ensure compliance with all statutory and regulatory requirements, including CRA, payroll, and Statistics Canada filings.</li><li>Act as the primary contact for internal and external audits and coordinate all related activities.</li><li>Support contract review and negotiations for goods, services, and cost-saving opportunities.</li><li>Provide financial guidance to internal stakeholders, vendors, financial institutions, and external partners.</li><li>Maintain and monitor membership-related financial and reporting data across multiple bargaining units.</li></ul><p><strong>HR, Payroll & Administration</strong></p><ul><li>Oversee payroll administration, employee benefits, and HR-related budget impacts.</li><li>Ensure compliance with collective agreements, employment legislation, and internal policies.</li><li>Support hiring administration, attendance tracking, benefits coordination, and employee support processes.</li><li>Promote a positive, inclusive workplace through strong HR and administrative practices.</li><li>Oversee office operations, facilities, equipment, reception, and administrative support functions.</li></ul><p><strong>National & Regional Support</strong></p><ul><li>Serve as a financial and administrative resource to national leadership and regional offices.</li><li>Provide guidance on financial procedures, compliance requirements, and administrative best practices.</li><li>Identify opportunities to improve processes and strengthen shared services across the organization.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Supervise and mentor a team of <strong>3 Bookkeepers</strong> and <strong>5 Accounting Assistants</strong>.</li><li>Foster a culture of accountability, collaboration, and continuous improvement.</li></ul><p><br></p>
<p>We are looking for an experienced <strong>Accounting Manager/Supervisor</strong> to lead financial operations and provide clear, reliable reporting for leadership and governance groups in Ottawa, Ontario. This position is suited to a collaborative leader who can guide a finance team, strengthen controls, and translate complex financial information into practical business insight. The successful candidate will play an important role in planning, audit coordination, process improvement, and the ongoing development of efficient accounting practices.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Produce and present monthly financial results, analysis, and supporting commentary to management, executives, provincial partners, and the Board of Directors.</p><p>• Oversee daily accounting activities across the finance function, reviewing transactions, workflows, and staff output to maintain accuracy and efficiency.</p><p>• Guide audit preparation for interim and year-end reviews, working closely with external auditors and internal stakeholders to ensure a smooth process.</p><p>• Partner with senior finance leaders to communicate audit outcomes and key financial matters to the Audit Committee and Board of Directors.</p><p>• Evaluate opportunities to improve finance operations through technology, including supporting accounting system implementation or upgrades and related process enhancements.</p><p>• Approve and enforce accounting policies, procedures, reconciliations, and control activities to support compliance and dependable financial reporting.</p><p>• Prepare cash flow analysis and develop ad hoc financial reports to support planning, decision-making, and operational needs.</p><p>• Strengthen internal control practices and financial risk management measures to promote sound stewardship of organizational funds.</p><p>• Lead, coach, and develop Finance Unit employees through recruitment, training, performance management, and succession planning initiatives.</p>
<p>Our client is looking for an experienced Controller to lead the full scope of accounting and financial oversight for their business in Ottawa, Ontario. This role will guide reporting, budgeting, cash management, compliance, and audit activities while providing clear financial insight to senior leadership. The successful candidate will help strengthen internal controls, support strategic decision-making, and ensure the organization maintains accurate and timely financial operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Direct day-to-day accounting activities, including oversight of the general ledger, payables, reconciliations, and period-end close processes.</p><p>• Produce monthly, quarterly, and annual financial statements, ensuring accuracy, completeness, and alignment with corporate reporting standards.</p><p>• Create executive and board-level financial packages that highlight performance trends, risks, and key business insights.</p><p>• Coordinate tax-related obligations and statutory filings in partnership with external advisors, including year-end reporting and required information returns.</p><p>• Oversee cash flow planning, liquidity monitoring, banking relationships, and compliance with borrowing arrangements and lender expectations.</p><p>• Contribute to financing initiatives by supporting credit facility renewals, lender reporting, and covenant tracking.</p><p>• Lead the annual budgeting cycle and ongoing forecasting activities, using financial analysis to guide planning and cost management.</p><p>• Manage external audit preparation and delivery, ensuring documentation and reporting requirements are completed on schedule.</p><p>• Strengthen finance operations by implementing internal controls, reinforcing risk management practices, and identifying opportunities for automation and process improvement.</p>
<p><strong>Robert Half is partnering with a well renowned Owner Managed business that's looking to add an experienced Office & Property Manager to join their growing company. This is a full-time/permanent role in the Ottawa-West region.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (75-100K) + 10-12% bonus</p><p>-Full benefits + RRSP matching</p><p>-3 weeks vacaton</p><p>-Free parking</p><p>-Excellent environment</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee lease administration by updating key agreement details, monitoring renewal timelines, tracking rent changes, and ensuring important obligations and notice periods are addressed on schedule.</p><p>• Work closely with ownership and legal advisors to coordinate lease renewals, amendments, tenant issues, and other matters affecting occupancy and contractual compliance.</p><p>• Support leasing activity by managing vacant space listings, communicating with brokers and prospective tenants, arranging viewings, and preparing regular updates on market interest and availability.</p><p>• Establish and maintain a property service request process that records priority, assigned responsibility, costs, response timing, repair type, and completion status for maintenance work.</p><p>• Organize preventive maintenance plans and service arrangements for building systems, structural elements, parking areas, landscaping, safety equipment, and shared spaces.</p><p>• Engage approved service providers, monitor contractor performance, and keep insurance certificates, service agreements, inspection documents, and maintenance histories properly documented.</p><p>• Prepare operating budgets, compile monthly property performance information, and track key financial indicators such as revenue, expenses, arrears, vacancy levels, and net operating results.</p><p>• Administer tenant billings, supporting documentation, and annual reconciliations while assisting with insurance matters, tax-related reviews, appraisals, and financing information requests.</p><p>• Manage office administration including correspondence, calendars, meetings, supply coordination, vendor records, document control, and follow-up on action items from leadership discussions.</p><p>• Coordinate compliance-related activities, respond to urgent maintenance situations, support tenant feedback initiatives, and safeguard confidential business, employee, legal, and financial information.</p>
<p>We are looking for a <strong>Financial Planning & Analysis Manager</strong> to join our team in Ottawa, Ontario. In this role, you will provide strategic financial insight that supports decision-making across the business, with a focus on forecasting, performance analysis, and cost management. You will work closely with finance and operational leaders to explain results, identify trends, and strengthen planning processes through clear reporting and practical recommendations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Act as a trusted finance partner to business leaders by delivering analysis on spending, staffing, and operational performance, while helping stakeholders interpret results and underlying drivers.</p><p>• Build and maintain detailed forecasts for assigned cost centres, and prepare regular comparisons against budget, outlook, and prior periods with clear explanations of key variances.</p><p>• Develop concise financial updates for leadership that outline root causes, highlight potential risks, and recommend actions to improve performance.</p><p>• Oversee expense performance by tracking actuals against plan, supporting department leaders in managing costs, and identifying opportunities to improve efficiency and support growth.</p><p>• Strengthen understanding of profit and loss performance by analysing revenue, cost of goods sold, inventory, gross margin, and operating margin trends.</p><p>• Support the creation and refinement of cost models across product lines by incorporating material, labour, and overhead inputs, and assessing the impact of operational and pricing decisions.</p><p>• Collaborate with engineering, operations, tax, and accounting teams to support cost estimates, financial compliance requirements, and business planning activities.</p><p>• Improve the effectiveness of reporting and analysis by introducing automation, using business intelligence tools, and documenting standard approaches, assumptions, and repeatable processes.</p>