2 results for Program Manager in Oshawa, ON

Technical Program Manager

Toronto, Ontario
remote
Contract / Temporary to Hire
47.5 - 55 CAD / Hourly
We are looking for an experienced Technical Program Manager to join an enterprise resilience team supporting a large-scale, cloud-based payments environment in Toronto, Ontario. This contract opportunity is ideal for someone who can strengthen incident management practices, improve service resilience, and work closely with technical and business partners in a regulated setting. The role also focuses on creating AI-driven solutions that streamline operational workflows, accelerate issue response, and enhance day-to-day efficiency. Responsibilities: • Direct high-impact incident management programs across a distributed cloud environment, ensuring timely coordination and resolution. • Refine operational readiness and incident response practices to improve reliability, consistency, and scale across critical services. • Work with engineering, operations, and business teams to deliver resilience initiatives and strengthen service performance. • Guide post-incident reviews, support root cause analysis, and track follow-up actions to reduce recurring issues. • Contribute to resiliency planning and operational support for a broad portfolio of essential platform services. • Establish and enhance governance and operational processes suited to a complex and highly regulated organization. • Design and deliver AI-enabled agents that automate incident handling and other operational activities. • Assess opportunities for AI adoption, then develop and implement solutions that improve response speed, workflow efficiency, and decision support. • Build proofs of concept and production-ready automations using modern AI tools, Python, and enterprise platforms.
2026-09-24T00:00:00Z

Operations Manager

Vaughan, Ontario
onsite
Permanent
80000 - 120000 CAD / Yearly
We are looking for an Operations Manager to lead the daily administration and operational performance of our branch in Vaughan, Ontario. This position oversees staff leadership, planning, budgeting, and cross-functional coordination while ensuring local activities remain aligned with broader corporate standards and international priorities. The successful candidate will bring strong organizational judgement, financial oversight, and the ability to manage facilities, vendors, and reporting processes in a structured environment. Responsibilities:• Direct the day-to-day operations of the Hub, providing leadership, guidance, and performance oversight for the local team.• Prepare the annual operating plan and budget forecast in partnership with finance stakeholders, and support submission for leadership review and approval.• Coordinate workforce planning, recruitment activities, onboarding, and employee documentation while ensuring compliance with employment standards and internal policies.• Manage office and laboratory space requirements, including site setup, equipment needs, and ongoing facility operations in a cost-conscious manner.• Oversee purchasing activities for operational and project-related needs, maintaining proper approvals, documentation, and separation of responsibilities throughout the procurement process.• Liaise with technology teams to arrange system access, equipment provisioning, and information security support for Hub employees and operations.• Support project start-up and delivery processes by coordinating project identifiers, confirming scope and funding details, and maintaining accurate reporting on time, effort, and costs.• Monitor external partnerships and agreements to ensure appropriate internal approvals are obtained and that contractual obligations, confidentiality terms, and reporting commitments are followed.• Track financial performance against approved budgets, assist with intercompany invoicing and cost reporting, and contribute to audit readiness when required.• Maintain regular communication with key teams across regions, including Germany, to align priorities, resolve operational dependencies, and keep stakeholders informed of progress.
2026-09-28T00:00:00Z