<p>Are you an experienced accounting professional looking for an opportunity to lead and grow within a dynamic and growing company? Our client specializes in custom design, manufacture, and assembly of of projects throughout North America and expanding the team by hiring a Controller. <strong>Note that this role is 100% onsite until the new Controller is able to effectly perform the position in a hybrid capacity.</strong></p><p><br></p><p>As the Controller, you will report to the COO and take ownership of the organization's financial operations, ensuring accuracy and efficiency while supporting business goals. You will be an integral part of the leadership team and collaborate with other departments including Operations, Production, Project Management and Supply Chain/Procurement.</p><p><br></p><p><strong>Responsibilities include:</strong></p><ul><li><strong>Leadership & Oversight: </strong>Provide direction for daily accounting processes, including accounts payable, accounts receivable, payroll, and the general ledger.</li><li><strong>Financial Reporting:</strong> Ensure accurate and timely preparation of monthly, quarterly, and annual financial reports.</li><li><strong>Internal Controls: </strong>Maintain internal financial safeguards, oversee budgets, track costs, and monitor expenditures.</li><li><strong>Cash Flow Management: </strong>Drive forecasting and cash flow planning in collaboration with organizational leadership.</li><li><strong>Audit Readiness: </strong>Coordinate the annual audit process and serve as the primary liaison for external auditors.</li><li><strong>Compliance:</strong> Ensure adherence to all financial, tax, and regulatory reporting requirements.</li><li><strong>Process Improvement: </strong>Lead initiatives to optimize accounting processes and systems for greater efficiency.</li><li><strong>Inventory Management:</strong> Support cost tracking and analysis for inventory control.</li><li><strong>Project Support:</strong> Provide financial expertise related to cost control, job costing, and billing for project management teams.</li><li><strong>Team Development: </strong>Supervise, train, and mentor junior accounting staff, fostering a high-performance team-oriented culture.</li></ul><p><br></p>
<p>Our client is a family office also operating venture capital funds. Due to exciting growth, they are adding a results-driven Fund Controller to the team. The Fund Controller will have a strong background in Private Equity and U.S. tax and accounting principles for a growing portfolio of approximately 10 private equity funds—and more on the horizon. Reporting to the President, this role extends to overseeing accounting functions for the investment management company. <strong>This role is 100% remote but the Fund Controller must be willing and able to meet in the West GTA several times a year for internal meetings. </strong></p><p><br></p><p>If you’re a highly skilled CPA with proven expertise in Canadian and US fund structures, capital handling, carried interest, performance allocation, and cross-border compliance, this hands-on position offers the opportunity to be a key player in a fast-paced investment environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Fund Accounting & Financial Oversight</strong></p><ul><li>Oversee the accounting and reporting for funds spanning U.S. and Offshore structures.</li><li>Maintain capital account statements, NAV calculations, and investor allocations in-house.</li><li>Manage preparation and review of quarterly/annual financial statements under U.S. GAAP.</li><li>Collaborate with third-party fund administrators and review their financial deliverables.</li><li>Coordinate with external auditors to ensure timely fund audits with precise reporting.</li></ul><p><strong>Tax Compliance & Coordination</strong></p><ul><li>Work with external tax advisors for U.S. partnership tax filings (Form 1065/K-1 preparation and review).</li><li>Reconcile tax allocations, ensuring clear alignment with financial records.</li><li>Oversee FATCA, CRS, and other regulatory reporting requirements.</li><li>Provide end-to-end tax compliance assistance to investors.</li></ul><p><strong>Management Company Accounting</strong></p><ul><li>Handle general ledger entries, payroll, expense tracking, management fee collections, and more for the investment management company.</li><li>Generate financial statements, fund expense chargebacks, and cash flow forecasts regularly.</li><li>Process & Controls</li><li>Develop and implement robust internal controls, policies, and compliance systems.</li><li>Initiate process improvements to boost reporting accuracy and operational efficiency.</li><li>Manage external relationships with auditors, tax advisors, fund administrators, and banking institutions.</li></ul><p><br></p><p><br></p>
<p>Are you an experienced finance leader with a passion for strategic analysis and driving operational excellence? Do you excel in complex, multi-site environments and seek to make a measurable impact in a dynamic organization? Our client is seeking a Finance & Administration Controller to join their team and champion financial stewardship and process optimization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Financial Leadership</strong></p><ul><li>Oversee the accounting close process, ensuring accuracy in journal entries and account reconciliations.</li><li>Prepare, analyze, and present financial statements, management reports, budgets, and performance dashboards.</li><li>Manage cash flow, maintain banking relationships, and negotiate financing agreements.</li></ul><p><strong>Strategic Analysis & Planning</strong></p><ul><li>Partner with department managers on budget development and forecasting.</li><li>Evaluate financial performance and offer recommendations to maximize profitability and efficiency.</li><li>Design and implement financial policies and procedures in alignment with company strategy.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Recruit, train, and coach accounting staff.</li><li>Set objectives, monitor team performance, and manage schedules and priorities.</li><li>Foster a collaborative corporate culture reflecting organizational values.</li></ul><p><strong>Compliance & Risk Management</strong></p><ul><li>Ensure adherence to accounting, tax, and regulatory requirements.</li><li>Administer insurance coverage and assess organizational risk exposure.</li><li>Lead the coordination of internal and external audits to ensure operational integrity.</li></ul><p><strong>Process Improvement & Digital Transformation</strong></p><ul><li>Play a key role in ERP system implementation for finance operations.</li><li>Standardize and streamline accounting processes across Canadian branches.</li></ul><p><strong>Administrative Oversight</strong></p><ul><li>Supervise logistics for special events.</li><li>Manage business travel and oversee administrative functions including lease renewals, contract management, purchasing, customer support, and related activities.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Stay up-to-date with evolving accounting and tax regulations.</li><li>Undertake additional tasks as assigned by leadership.</li></ul><p><br></p>
<p>Our client, a growing junior mining company with active exploration and development assets, is seeking a <strong>Controller</strong> to lead its corporate accounting and financial reporting function. This is a hands-on role ideal for a designated accounting professional who thrives in a lean, entrepreneurial environment and wants to contribute directly to the company’s growth as it advances its projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead month-end, quarter-end, and year-end close processes.</li><li>Prepare and review financial statements, MD& A inputs, working papers, and supporting schedules.</li><li>Ensure compliance with IFRS and regulatory reporting requirements for TSX-listed issuers.</li><li>Liaise with external auditors and support audit planning, documentation, and review.</li><li>Oversee day-to-day corporate accounting, including AP, AR, banking, payroll oversight, and cash management.</li><li>Maintain and strengthen internal controls, accounting policies, and financial processes.</li><li>Manage consolidation and reporting across multiple entities and jurisdictions.</li><li>Oversee chart of accounts, reconciliations, and general ledger integrity.</li><li>Maintain project cost reporting, budget tracking, and appropriate capitalization of exploration and development costs.</li><li>Support cash flow forecasting and capital planning for ongoing and future projects.</li><li>Assist the CFO with budgeting, forecasting, and financial modelling.</li><li>Prepare analysis and reporting packages for the Board, Executive team, and investors.</li><li>Support financing activities, including due diligence, data room preparation, and performance metrics.</li><li>Improve accounting systems, automation, and reporting efficiency.</li><li>Implement scalable processes to support future growth and project expansion.</li><li>Supervise and mentor junior team members or outsourced accounting partners.</li></ul>
<p>Robert Half is seeking a detail-oriented Staff Accountant for our client. This position offers the chance to play a critical role in their accounting operations and gain exposure across a broad range of financial responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and record journal entries, including accruals, prepaid expenses, and other adjustments, ensuring all entries have proper supporting documentation</li><li>Track capital projects and fixed asset additions, ensuring proper capitalization timing</li><li>Maintain fixed asset records and depreciation schedules</li><li>Contribute to month-end and year-end close processes by preparing detailed schedules, financial reports, and performing in-depth financial statement analysis and reconciliations</li><li>Prepare supporting documentation and schedules to respond to auditor requests</li><li>Assist in the filing of all required business returns and regulatory reporting (e.g., Tax, Workers’ Compensation, Health)</li><li>Support the preparation of financial statements and internal reports</li><li>Maintain accurate, up-to-date records of all financial transactions</li><li>Assist during audits and provide required supporting documentation</li><li>Analyze financial data to identify trends, discrepancies, and opportunities for improvement</li><li>Ensure compliance with internal controls, policies, and procedures</li><li>Support Accounts Payable and Accounts Receivable functions as needed</li><li>Collaborate with cross-functional teams on special projects and process improvements</li><li>Perform other duties as assigned</li></ul><p><br></p>
<p><strong>Role Overview:</strong> The Compliance Analyst works closely with the Chief Compliance Officer to implement compliance programs, ensuring adherence to regulations, policies, and relevant legislation. This individual performs hands-on reviews and supports both internal and external compliance processes for a dynamic organization in the Canadian Portfolio Manager sector.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review incoming client documentation for regulatory compliance.</li><li>Conduct compliance reviews of marketing material and online content.</li><li>Maintain evidence for compliance calendar obligations and manage operational policies/procedures.</li><li>Track and store compliance-related employee documents, including personal trading and acknowledgements.</li><li>Monitor monthly Anti-Money Laundering (AML) and Anti-Terrorism client reviews.</li><li>Work with IT on annual cybersecurity assessments and assist in creating training materials.</li><li>Oversee fund accounting/trust accounting for pooled funds.</li><li>Support response to regulatory reviews (OSC, FINTRAC) and external audits.</li><li>Manage third-party due diligence requests and assist across other compliance functions as needed.</li></ul>
<p>We are looking for a Controller, with a strong construction-industry background, to join our team in Kitchener, Ontario. In this role, you will oversee financial operations, ensure compliance with accounting standards, and lead a team to achieve organizational goals. Your expertise will drive effective financial management and provide valuable insights to support decision-making.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Prepare and manage consolidated financial statements, ensuring accuracy and compliance with regulatory standards (4 operating companies and several other holding companies).</p><p>• Oversee month-end close processes, including journal entries and working papers for multiple entities.</p><p>• Monitor cash flow and manage treasury functions, including monthly draws for construction projects.</p><p>• Supervise and mentor accounting team members, supporting their growth and attention to detail.</p><p>• Review payroll, including payroll processes to ensure accuracy and compliance with regulations.</p><p>• Collaborate with project managers to provide accurate job costing and financial reporting.</p><p>• Lead the implementation and optimization of accounting systems, such as Sage Intacct and ProCore.</p><p>• Conduct financial analysis to support strategic and operational decision-making.</p><p>• Maintain and enhance internal controls and accounting workflows.</p><p>• Coordinate with external auditors and accountants during year-end processes and audits.</p>
<p>Robert Half is proud to partner with an esteemed client in Mississauga who is seeking a skilled and proactive <strong>Controller</strong> to lead their financial operations. This role offers the chance to make a significant impact by overseeing accounting functions, optimizing processes, and collaborating with senior leadership. If you thrive in a fast-paced environment and have a "can-do" attitude, we encourage you to learn more about this exciting opportunity!</p><p><br></p><p>As the Controller, you will be responsible for managing the company’s financial health and playing a pivotal role in ensuring operational success. Key duties include:</p><ul><li>Handling <strong>general accounting tasks</strong> such as managing accounts payable/receivable, performing reconciliations, preparing journal entries, and generating detailed financial reports.</li><li>Leading <strong>monthly, quarterly, and year-end close processes</strong>, guaranteeing deadlines are met and financial records are accurate.</li><li>Creating <strong>budgets</strong>, generating <strong>forecasts</strong>, and performing <strong>financial analysis</strong> to guide organizational decision-making.</li><li>Collaborating directly with the<strong> Senior Leadership and External Partners</strong> to support strategic planning and ensure compliance with audits and tax filings.</li><li>Driving <strong>system optimization projects</strong> while contributing to continuous improvement initiatives to streamline workflows and improve efficiency.</li></ul>
<p>Our client is a multiple award-winning leader in the real estate development and home building industry. Due to exciting growth, the team is expanding, and they are looking for a Senior Corporate Accountant to join their growing team. They pride themselves on fostering a family-oriented culture built on trust, support, and collaboration. Dedicated staff enjoy working together onsite to drive success, mentor one another, and deliver outstanding results to clients—and they’re looking for a talented accounting professional who wants to grow with them.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li>Family-Focused Culture: Be part of a close-knit team that values your well-being and celebrates shared success. </li><li>Onsite Collaboration: The company believes meaningful onsite interaction is vital to building relationships, sharing expertise, and accelerating skill development. Work side-by-side with accomplished professionals dedicated to support your professional journey.</li><li>Career Advancement: As the organization expands, so do your opportunities. They are committed to internal mentorship and supporting your long-term career growth within the team.</li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare accurate and timely consolidated financial statements for the company, subsidiaries, joint ventures, and development projects, ensuring compliance with ASPE principles.</li><li>Manage the entire entity consolidation process, handling intercompany eliminations, equity accounting for joint ventures, and minority interest calculations.</li><li>Oversee month-end and year-end close activities, including journal entries, accruals, and reconciliations.</li><li>Partner with development, operations, and project teams to understand performance and cost allocation.</li><li>Deliver detailed variance analyses and management reporting to explain consolidated results.</li><li>Participate in external audit and tax reporting, providing all required schedules and documentation.</li><li>Contribute to ongoing improvement of consolidation and reporting systems.</li><li>Research technical accounting issues related to real estate development.</li></ul><p><strong>What They Offer:</strong></p><ul><li>A welcoming, collaborative team environment onsite.</li><li>Competitive compensation and family-friendly benefits.</li><li>Opportunities for advancement to Controller and skill development.</li><li>Work alongside Senior Management and C-Suite and learn all aspects of the business.</li><li>Opportunity to join a multiple award-winning construction company with deep ties to the community.</li></ul><p><br></p>
<p>Are you a visionary financial leader with a knack for multi-entity operations, technology integration, and process improvement? If so, we have an excellent opportunity as a <strong>Group Controller</strong> for a well-established and growing distribution organization. Our client prides itself on fostering a collaborative culture and values-driven growth backed by acquisitions.</p><p><br></p><p>Reporting to the CFO and leading a team of 7-10 staff, this is a unique opportunity to lead change within a company that supports career development and values innovation. We're looking for someone who thrives in a fast-paced yet supportive environment and who brings a combination of technical expertise, leadership acumen, and a collaborative spirit.</p><p><br></p><p><strong>What is in it for you?</strong></p><ul><li>Low Turnover with Tenured Teams: Be part of a stable environment where existing teams have deep industry knowledge and long-standing relationships.</li><li>Growth Through Acquisitions: Join a company that’s expanding operations strategically, creating opportunities for internal career advancement.</li><li>Career Development: Become a key player in an organization that prioritizes investing in employees' growth and upward mobility.</li><li>Technology-Driven: Lead the charge in automating financial reporting and implementing ERP/dashboards for smarter, faster decision-making.</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Accounting and Financial Reporting (ASPE)</strong></p><ul><li>Oversee financial reporting across Canadian and US business units, ensuring timely, accurate, and insights-driven consolidation on a monthly, quarterly, trailing 12-month, and annual basis.</li><li>Conduct robust variance analyses and close month-end processes within 10 business days, including workbook updates and intercompany reconciliations.</li><li>Oversee inventory valuation considerations (e.g., tariffs, landed costs, purchase discounts) and performance metrics across numerous product lines.</li></ul><p><strong>Tax Compliance</strong></p><ul><li>Manage corporate tax reporting and timely compliance across Canada and the United States, including transfer pricing arrangements.</li><li>Collaborate with external tax advisors on complex filings for federal, state/provincial, and local requirements.</li></ul><p><strong>Strategic Financial Initiatives</strong></p><ul><li>Support M& A due diligence, post-acquisition integration, and financial modeling for strategic growth initiatives.</li><li>Forecast trends in working capital, backlogs, pricing margins, and customer/supplier behavior to optimize business decisions.</li><li>Drive cost reduction via operational synergies during integrations.</li></ul><p><strong>Technology Leadership</strong></p><ul><li>Spearhead ERP system implementations, creating real-time KPI dashboards for more efficient decision-making.</li><li>Leverage AI and automation tools (e.g., BI tools, Expensify) to streamline tasks while maintaining rigorous controls.</li></ul><p><strong>Management & Collaboration</strong></p><ul><li>Partner with cross-functional teams (sales, operations, IT) to align financial strategy with broader business objectives.</li><li>Simplify communication of financial insights for both technical and non-technical stakeholders.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
<p>Our client a leader in the industrial manufacturing space for 60 plus years has an immediate opening for a Plant Controller. The Plant Controller is vital in ensuring accurate financial reporting, safeguarding company assets, and driving strategies that enhance profitability and operational efficiency. If you are a strategic thinker with strong leadership skills and expertise in financial management, this position offers an excellent opportunity to make a significant impact.</p><p><br></p><p>Responsibilities:</p><p>• Manage monthly, quarterly, and annual financial reporting processes, ensuring compliance with Canadian standards and corporate guidelines.</p><p>• Oversee cost accounting and inventory valuation processes, including standard costing and variance analysis.</p><p>• Lead budgeting, forecasting, and long-term financial planning, delivering insights to improve decision-making.</p><p>• Collaborate with plant leadership to identify opportunities for margin improvement and waste reduction.</p><p>• Ensure adherence to tax regulations, audit requirements, and corporate policies while mitigating financial risks.</p><p>• Support lean manufacturing initiatives by providing financial expertise and analysis.</p><p>• Develop and mentor the finance team, fostering a culture of accountability and continuous improvement.</p><p>• Perform ad hoc financial analysis and reporting as required to support operational needs.</p><p>• Monitor capital management processes to ensure optimal allocation of resources.</p>
We are looking for an experienced Controller to oversee financial operations and reporting for our organization in Oakville, Ontario. This role requires a strong leader with expertise in managing global financial processes, ensuring compliance with international standards, and driving efficiency in accounting systems. The ideal candidate will have a proven track record in manufacturing or automotive industries, with the ability to collaborate across diverse teams and jurisdictions.<br><br>Responsibilities:<br>• Manage and coordinate month-end and year-end closing processes for multiple international entities, ensuring timely and accurate financial reporting.<br>• Provide guidance and support to subsidiary accounting teams, including training, process improvement, and performance evaluation.<br>• Develop and enforce consistent accounting policies and procedures in line with organizational standards and regulatory requirements.<br>• Partner with regional finance teams to ensure accurate accruals, reconciliations, journal entries, and resolution of accounting discrepancies.<br>• Oversee intercompany transactions, ensuring proper elimination and consolidation entries for global financial reporting.<br>• Lead the preparation and coordination of documentation to support external audits, maintaining clear communication with auditors.<br>• Ensure compliance with local tax, statutory, and regulatory requirements across various jurisdictions.<br>• Implement improvements in financial systems, enhance data accuracy, and streamline reporting processes through automation.<br>• Contribute to initiatives focused on internal controls, risk management, and corporate governance.<br>• Travel periodically to provide hands-on support to regional finance teams as needed.
<p><strong>Controller – Waterloo, Ontario</strong></p><p>Our client is seeking an experienced Controller to join their growing team in Waterloo, Ontario. As a key member of the leadership group, you will be responsible for overseeing all financial operations, leading a high-performing team, and supporting the strategic financial direction of the company.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor, and manage a multidisciplinary team, including Accounting and IT.</li><li>Oversee and ensure accuracy of financial reporting for major projects.</li><li>Conduct regular departmental meetings with project managers and other team leads to review project status and address financial matters.</li><li>Manage the preparation and submission of monthly progress draws, ensuring timely invoicing and compliance with contractual holdbacks and lien requirements.</li><li>Develop and implement robust forecasting and budgeting frameworks to drive effective financial planning.</li><li>Deliver monthly management reports that provide key insights for senior leadership and stakeholders.</li><li>Coordinate audits and tax-related activities, ensuring regulatory compliance and supporting related processes.</li><li>Establish and maintain reporting systems that drive efficiency and accuracy across operating entities.</li><li>Evaluate team members’ performance with a focus on development and upholding high standards of accountability.</li><li>Utilize Sage 300 and Procore to enhance financial process efficiency and reporting capabilities.</li></ul>
<p>We are seeking an experienced finance professional to serve as Plant Controller for our client’s team. In this pivotal role, you will drive financial strategy and support operational excellence by partnering with plant leadership and the General Manager. Reporting to the Corporate Controller, you will oversee all aspects of financial operations, ensuring accuracy, compliance, and strategic alignment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Partnership: </strong>Work closely with plant management to support financial planning, forecasting, and the development of business strategies.</li><li><strong>Budgeting & Financial Reporting: </strong>Lead the preparation of annual budgets, conduct profit and loss reviews, and manage financial statement reporting.</li><li><strong>Accounting Operations:</strong> Oversee general accounting functions, month-end close processes, tax compliance, and ERP system administration.</li><li><strong>Cost Management: </strong>Maintain precise cost accounting, manage bills of materials, provide business case analysis for production, and perform inventory analysis.</li><li><strong>Performance Improvement: </strong>Deliver actionable financial analysis, evaluate capital investments, and champion cost reduction initiatives.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in supporting commission-related processes, managing data integrity, and ensuring compliance with policies. The position offers an opportunity to collaborate with cross-functional teams and contribute to operational efficiency.<br><br>Responsibilities:<br>• Support the sales team by addressing commission-related cases and inquiries efficiently.<br>• Perform audits and load data into compensation tools to ensure accuracy and compliance.<br>• Navigate and utilize internal compensation tools to manage operational processes.<br>• Review and interpret policies to provide accurate responses to inquiries.<br>• Collaborate with stakeholders to streamline commission processes and improve workflows.<br>• Analyze data using tools such as Google Sheets and Xactly to generate actionable insights.<br>• Ensure adherence to organizational standards and policies in all operational activities.<br>• Identify opportunities for process improvement and implement solutions to enhance efficiency.<br>• Prepare and deliver documentation related to commission operations and policies.<br>• Provide clear and proactive communication to stakeholders across teams.
Niagara Region: Thorold, Pelham, Fort Erie, Pt Colborne, ON
onsite
Permanent
130000.00 - 150000.00CAD / Yearly
<p>We are looking for a dedicated Controller to oversee financial operations within our client's manufacturing facility in the Niagara, Ontario region. The ideal candidate will manage accounting functions, ensure compliance with financial regulations, and provide insightful reporting to support strategic decision-making. This role is integral to maintaining accurate financial records and driving cost efficiency. This role is ON SITE with some hybrid allowance.</p><p><br></p><p>Responsibilities:</p><p>• Manage all financial operations, including budgeting, forecasting, and reporting, to ensure accurate and timely information is available.</p><p>• Oversee month-end close processes, ensuring all accounts are reconciled and financial statements are prepared.</p><p>• Implement and monitor cost accounting practices to identify opportunities for efficiency and cost reduction.</p><p>• Prepare and analyze financial reports to provide insights and support decision-making for plant management.</p><p>• Collaborate with cross-functional teams to align financial objectives with operational goals.</p><p>• Ensure compliance with accounting standards, policies, and regulations within the manufacturing environment.</p><p>• Conduct ad hoc financial analyses to address specific business challenges and opportunities.</p><p>• Supervise and mentor the accounting team, fostering growth and maintaining high performance.</p><p>• Utilize accounting software systems to streamline processes and enhance financial data accuracy.</p>
<p>We are looking for an organized and detail-oriented HR Coordinator to join our client on a contract basis in Toronto, Ontario. In this role, you will play a key part in ensuring seamless HR operations by managing employee data, supporting various HR systems, and maintaining compliance with company policies. This position is ideal for someone passionate about human resources and eager to contribute to a dynamic team within the retail industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to both internal and external stakeholders, ensuring all inquiries are handled efficiently.</p><p>• Manage and support HR applications, including processing and maintaining employee data.</p><p>• Prepare and maintain confidential HR documents such as offer letters, termination notices, and employment changes.</p><p>• Update and maintain HR systems to reflect accurate employment records and changes.</p><p>• Conduct regular audits to ensure data accuracy and generate reports as needed.</p><p>• Coordinate and administer company programs while adhering to established processes and policies.</p><p>• Develop and update procedural documentation to support HR operations.</p><p>• Plan and prioritize workloads to optimize productivity and accuracy within HR services.</p><p>• Maintain strict confidentiality and control access to sensitive employee files.</p><p>• Ensure compliance with health and safety policies and assist in other HR-related projects as required.</p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
