We are looking for an experienced Legal Assistant to join our team in Toronto, Ontario. This role involves providing comprehensive administrative and legal support to ensure seamless operations and effective client service. The successful candidate will demonstrate exceptional organizational skills and attention to detail while working in a dynamic legal environment.<br><br>Responsibilities:<br>• Assist lawyers in coordinating hearings and trials, including tracking court dates, filing deadlines, and drafting pleadings.<br>• Prepare and review legal documents and correspondence, including materials for administrative tribunals such as the Ontario Labour Relations Board and the Human Rights Tribunal of Ontario.<br>• Manage the timely service and filing of court materials, adhering to the Rules of Civil Procedure and tribunal-specific procedural guidelines.<br>• Support daily time entry processes to ensure accuracy and compliance with firm standards for billing purposes.<br>• Proofread legal documents to ensure proper formatting, grammar, spelling, and overall clarity.<br>• Maintain calendars, schedule meetings, and manage reminder systems to ensure deadlines are met efficiently.<br>• Open, organize, and manage large and complex client files with an effective filing and retrieval system for both electronic and physical records.<br>• Coordinate client meetings, including booking rooms and arranging necessary audio-visual equipment.<br>• Close files in both electronic systems and physical storage, which may involve lifting file boxes.<br>• Perform additional administrative tasks as needed, including collaborating with other legal assistants.
<p>We are seeking a hands-on Financial Controller to lead the finance function for a growing Canadian business operating multiple locations nationally. This role will oversee all financial reporting, analysis, governance, and strategic financial support for the organization. The ideal candidate brings strong technical accounting expertise, experience working with multi-unit operations, and a proactive business partnering mindset. The Controller will liaise closely with senior leadership teams both locally and internationally, and will manage relationships with outsourced service providers for transactional and operational accounting.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Own monthly, quarterly, and annual financial reporting for the Canadian business</li><li>Ensure accuracy and compliance with relevant accounting standards and internal policies</li><li>Prepare balance sheet reconciliations, journal entries, and review outsourced operational accounting work</li><li>Coordinate audit and tax engagements in partnership with external advisors</li><li>Maintain internal controls and support continuous improvement of financial processes</li><li>Lead budgeting, forecasting, and variance analysis</li><li>Provide leadership with insights on business performance, KPIs, and profitability of clinic locations</li><li>Support decision-making through financial modeling and scenario analysis</li><li>Partner with operational leaders to optimize financial outcomes and ensure accountability on budgets</li><li>Oversee cash flow management and working capital requirements</li><li>Review payroll, AP/AR, and revenue recognition processes executed by outsourced providers</li><li>Support expansion initiatives including financial evaluations and integration of new locations</li><li>Ensure accuracy and effectiveness of financial systems and data flows</li><li>Identify and implement opportunities to automate or streamline reporting and accounting processes</li><li>Champion best practices in finance operations</li></ul>
We are looking for a dedicated Payroll Coordinator to join our team in Toronto, Ontario. In this role, you will play a key part in ensuring accurate and timely payroll operations while adhering to all applicable regulations and company policies. This position requires a detail-oriented individual with strong organizational skills and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Process employee payroll accurately and on schedule, including calculating hours, deductions, bonuses, and adjustments.<br>• Ensure compliance with federal, provincial, and local payroll regulations, including tax and labour law requirements.<br>• Address payroll-related inquiries from employees and resolve discrepancies with efficiency and professionalism.<br>• Maintain and update employee records in payroll systems, ensuring all information aligns with company policies.<br>• Generate and submit detailed payroll reports to management and accounting teams in a timely manner.<br>• Collaborate with HR, accounting, and other departments to support seamless payroll operations.<br>• Identify opportunities to improve payroll processes and recommend solutions to enhance efficiency and accuracy.
We are looking for a motivated Marketing Assistant to join our team in Richmond Hill, Ontario. This entry-level position is ideal for someone eager to apply their creativity and organizational skills in a dynamic environment. You will play a key role in supporting various marketing and administrative activities while gaining valuable experience in the field. <br> Responsibilities: Experience working with CRM platforms; familiarity with Salesforce is a strong asset (through academic coursework or hands-on use) Solid Excel proficiency, including reporting, data extraction, and analysis (intermediate or higher preferred) Comfortable managing large volumes of data and handling lead intake across multiple digital channels Analytical and detail-oriented approach, with the ability to identify trends, discrepancies, and opportunities for improvement in lead data Strong commitment to accuracy, data integrity, and quality control Highly organized with the ability to stay focused while completing structured, repetitive tasks detail oriented, =+ years of experience demeanor appropriate for a collaborative, in-office setting Clear and confident communicator who is comfortable raising questions, flagging issues, and collaborating with team members Genuine interest in digital marketing operations, campaign performance, and how leads move through the funnel, even at an early career stage
We are looking for an experienced Enterprise Test Lead to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in ensuring the success of product launches and ongoing projects by coordinating and overseeing comprehensive testing activities. You will collaborate with cross-functional teams to maintain high-quality standards and address risks or issues promptly. This is an exciting opportunity to contribute to innovative solutions in the hospitality industry.<br><br>Responsibilities:<br>• Develop and implement detailed test plans based on project requirements and inputs.<br>• Coordinate and manage test execution across multiple teams, ensuring timelines and quality standards are met.<br>• Create structured test formats, dashboards, and deliverables to monitor and report testing progress.<br>• Collaborate with vendors, testers, and IT teams to address barriers, risks, and defects.<br>• Facilitate daily stand-ups and provide training on testing tools and methodologies.<br>• Oversee defect management processes, ensuring issues are tracked, prioritized, and resolved efficiently.<br>• Advocate for high-quality testing practices and adherence to testing methods throughout the project lifecycle.<br>• Prepare and present progress updates, results, and risk assessments to leadership.<br>• Enable clarity in testing status by partnering with business stakeholders and IT teams.<br>• Support ad hoc testing efforts and roadmap initiatives as needed.
We are looking for a skilled Payroll Administrator to join our team on a contract basis for three months. Based in East York, Ontario, this role involves managing full-cycle payroll operations for a diverse workforce, including retail employees. If you have a strong background in payroll processes and proficiency with Workday systems, we encourage you to apply.<br><br>Responsibilities:<br>• Process full-cycle payroll for all employees, ensuring accuracy and compliance with regulations.<br>• Manage payroll operations using Workday systems, including data input and reporting.<br>• Handle payroll for retail employees, addressing any specific requirements.<br>• Ensure timely payment processing and resolve discrepancies as needed.<br>• Administer employee benefits and deductions within payroll systems.<br>• Maintain accurate payroll records and ensure confidentiality.<br>• Generate detailed payroll reports and provide insights to management.<br>• Collaborate with HR and accounting teams to streamline payroll processes.<br>• Stay updated on Canadian payroll legislation and practices to ensure compliance.
<p>We are looking for a Senior Financial Analyst to join our team in Toronto, Ontario. In this role, you will play a key part in supporting financial planning, forecasting, and performance measurement across the organization. The ideal candidate will bring strong analytical skills and a proactive approach to enhancing financial processes and tools. This job posting is for a current vacancy with our client. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p><p><br></p><p>Responsibilities:</p><ul><li>Support the annual operating budget process </li><li>Improve the annual budget/operating plan processes to increase accuracy and reduce compilation time </li><li>Create a holistic forecasting process and drive the creation of a forecast model in planning system including the ability to execute scenario planning </li><li>Support training of stakeholders on budget tools and best practices</li><li>Support the creation of the final Operating Plan presentation</li><li>Build and implement tools to identify, measure, and analyze lead and lag performance metrics </li><li>Create a sustainable process for identifying the need for dashboards and streamline creation to match operational needs </li><li>Foster a business performance mindset and support the development of an analytical mindset in the Finance Operations team </li><li>Ensure that weekly/monthly/quarterly reporting is prepared accurately and delivered on time </li></ul>
<p>We are looking for an experienced Senior Accountant to join our clients team in Toronto, Ontario. In this role, you will play a key part in managing financial transactions and ensuring accurate reporting in compliance with industry standards. You will collaborate with various departments to support month-end processes and contribute to the organization's financial health.</p><p><br></p><p>Responsibilities:</p><p>• Record journal entries and ensure accuracy in financial documentation.</p><p>• Support daily and month-end accounting activities, including reconciling balance sheet accounts and intercompany transactions.</p><p>• Process bank deposits and perform reconciliations for bank accounts and credit card statements.</p><p>• Maintain and update accounting schedules related to prepaids, accruals, and fixed assets.</p><p>• Assist in preparing monthly financial statements and reports.</p><p>• Contribute to system implementation and integration projects to enhance financial operations.</p><p>• Identify opportunities for financial process improvements and help implement solutions.</p><p>• Perform additional administrative and accounting tasks as required.</p>
We are looking for a skilled Administrative Assistant to join our legal team on a contract basis in Toronto, Ontario. The ideal candidate will bring experience in supporting legal professionals and handling administrative tasks efficiently. This role involves working with legal documents, correspondence, and office software to ensure smooth operations.<br><br>Responsibilities:<br>• Prepare, format, and edit legal documents using Microsoft Word.<br>• Manage email correspondence and organize communication through Microsoft Outlook.<br>• Input and maintain accurate data in legal contracts and agreements.<br>• Assist lawyers with administrative tasks, including document tracking and filing.<br>• Ensure legal documents comply with required standards and deadlines.<br>• Organize and maintain electronic and physical records for the legal team.<br>• Coordinate and schedule meetings, appointments, and other legal activities.<br>• Provide general administrative support to the legal team as needed.<br>• Handle confidential information with discretion and professionalism.
We are looking for an experienced Procurement Specialist to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in managing procurement processes, ensuring compliance with public sector guidelines, and optimizing vendor relationships. This position offers an opportunity to contribute to the healthcare industry while working in a fast-paced, collaborative environment.<br><br>Responsibilities:<br>• Oversee procurement activities, including purchase orders and non-purchase order items, ensuring accuracy and efficiency.<br>• Act as the primary point of contact for procurement-related requests and inquiries across the organization.<br>• Review and manage contracts, including auto-renewal agreements, to ensure compliance and alignment with organizational goals.<br>• Implement updates to procurement processes and guidelines to streamline operations.<br>• Collaborate with vendors and suppliers to negotiate pricing and secure favourable terms.<br>• Monitor inventory levels and manage materials handling to meet operational demands.<br>• Utilize tools such as Microsoft Excel and ERP systems to track procurement activities and generate reports.<br>• Ensure adherence to public sector procurement standards and regulations.<br>• Support ad-hoc procurement needs and provide timely solutions to organizational challenges.<br>• Work closely with internal teams to align procurement strategies with business objectives.
<p>We are looking for a Senior Executive Assistant to join our client in Toronto, Ontario, on a long-term contract basis. This role involves providing comprehensive administrative support to senior leaders in a high-paced insurance industry environment. You will play a pivotal role in ensuring efficient operations and fostering communication across multiple levels of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage complex calendars and schedules for six senior executives, ensuring seamless coordination and time management.</p><p>• Process expenses and reimbursements accurately using Concur.</p><p>• Organize and prepare agendas, meeting notes, and presentation materials for executive meetings.</p><p>• Arrange travel logistics, including accommodations, transportation, and dining reservations.</p><p>• Coordinate onboarding processes for new senior team members and develop comprehensive documentation.</p><p>• Support broker events, including evening commitments, ensuring smooth execution.</p><p>• Assist with office administration and collaborate with the Chief of Staff to maintain operational efficiency.</p><p>• Procure and manage gifts for brokers and other external stakeholders.</p><p>• Facilitate communication and collaboration across teams and stakeholders to ensure timely task completion.</p><p>• Provide assistance with other administrative tasks, including document preparation and scanning.</p>
<p>Are you passionate about digital assets and regulatory compliance? Ready to drive impact at the intersection of traditional finance and cryptocurrency? Join a leading financial institution’s regulated crypto exchange platform as a Crypto & Fiat Analyst / Alert Triage Investigator and play a critical role in our client’s robust financial ecosystem.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Alert Triage & Investigation:</strong> Act as a first line of defense (L1), reviewing and triaging both fiat and crypto transaction alerts. Challenge yourself with L2 investigations of complex cases, analyzing transaction data to detect signs of potential suspicious activity.</li><li><strong>Risk & Credit Analysis:</strong> Assess credit data, evaluate financial risks, and conduct detailed analyses for both crypto and fiat transactions.</li><li><strong>Regulatory Compliance:</strong> Prepare and submit Suspicious Transaction Reports (STRs/SARs). Execute hands-on AML, KYC, and EDD practices to maintain strict audit trails and ensure compliance with changing financial regulations.</li><li><strong>Financial Systems Management:</strong> Leverage accounting, CRM, and ERP platforms to monitor, report, and enhance core financial processes. Improve loan administration and maintain collection activities to optimize cash flow and mitigate risk.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with compliance, operations, and technology teams to resolve cases, streamline alert workflows, and develop enhanced monitoring strategies.</li><li><strong>Reporting & Insights:</strong> Create robust documentation, reports, and actionable insights to inform leadership, drive continuous improvement, and support data-driven decision-making.</li><li><strong>Customer Service:</strong> Address client inquiries and issues with urgency and professionalism, delivering high-touch service in a fast-paced environment.</li></ul><p><br></p>
<p>Are you highly organized, detail-oriented, and looking to make an impact at a dynamic freight brokerage? Our company is seeking an experienced Accounts Payable Specialist to manage paper-based and electronic AP processes in a fast-paced environment. You’ll play a key role ensuring prompt, accurate payments and smooth transactional operations.</p><p><br></p><p>Key Responsibilities:</p><p>· Process 40–50 AP invoices per day, including printing, voucher preparation, matching invoices with proof of delivery, and confirming freight rates.</p><p>· Conduct daily vendor communication to resolve discrepancies and verify documentation.</p><p>· Initiate and monitor electronic payments via EFT and credit card.</p><p>· Maintain organized invoice and transaction filing systems.</p><p>· Export AP/AR data from CRM to ERP for seamless reporting and reconciliation.</p><p>· Support accounts receivable functions, including handling cash applications and assisting with bank reconciliations.</p><p>· Manage transactions primarily in Canadian dollars (approx. 90% AP payments CAD; remaining USD; no foreign exchange involved).</p><p>· Deliver accurate, timely results under paper-based accounting processes.</p>
<p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in supporting commission-related processes, managing data integrity, and ensuring compliance with policies. The position offers an opportunity to collaborate with cross-functional teams and contribute to operational efficiency.<br><br>Responsibilities:<br>• Support the sales team by addressing commission-related cases and inquiries efficiently.<br>• Perform audits and load data into compensation tools to ensure accuracy and compliance.<br>• Navigate and utilize internal compensation tools to manage operational processes.<br>• Review and interpret policies to provide accurate responses to inquiries.<br>• Collaborate with stakeholders to streamline commission processes and improve workflows.<br>• Analyze data using tools such as Google Sheets and Xactly to generate actionable insights.<br>• Ensure adherence to organizational standards and policies in all operational activities.<br>• Identify opportunities for process improvement and implement solutions to enhance efficiency.<br>• Prepare and deliver documentation related to commission operations and policies.<br>• Provide clear and proactive communication to stakeholders across teams.
We are looking for an experienced Controller to oversee financial operations and reporting for our organization in Oakville, Ontario. This role requires a strong leader with expertise in managing global financial processes, ensuring compliance with international standards, and driving efficiency in accounting systems. The ideal candidate will have a proven track record in manufacturing or automotive industries, with the ability to collaborate across diverse teams and jurisdictions.<br><br>Responsibilities:<br>• Manage and coordinate month-end and year-end closing processes for multiple international entities, ensuring timely and accurate financial reporting.<br>• Provide guidance and support to subsidiary accounting teams, including training, process improvement, and performance evaluation.<br>• Develop and enforce consistent accounting policies and procedures in line with organizational standards and regulatory requirements.<br>• Partner with regional finance teams to ensure accurate accruals, reconciliations, journal entries, and resolution of accounting discrepancies.<br>• Oversee intercompany transactions, ensuring proper elimination and consolidation entries for global financial reporting.<br>• Lead the preparation and coordination of documentation to support external audits, maintaining clear communication with auditors.<br>• Ensure compliance with local tax, statutory, and regulatory requirements across various jurisdictions.<br>• Implement improvements in financial systems, enhance data accuracy, and streamline reporting processes through automation.<br>• Contribute to initiatives focused on internal controls, risk management, and corporate governance.<br>• Travel periodically to provide hands-on support to regional finance teams as needed.
We are looking for an experienced Controller to oversee financial operations for our construction business in Mississauga, Ontario. This role is pivotal in ensuring accurate financial reporting, optimizing accounting processes, and supporting strategic business decisions. The ideal candidate will bring a strong background in accounting and financial management, paired with extensive experience in the construction industry.<br><br>Responsibilities:<br>• Manage and oversee all accounting functions, including accounts payable, accounts receivable, and general ledger activities.<br>• Ensure accurate preparation and submission of financial statements, adhering to industry and regulatory standards.<br>• Monitor and analyze budgets, forecasts, and financial performance to support business objectives.<br>• Conduct audits and implement internal controls to safeguard company assets and ensure compliance.<br>• Supervise the calculation and reporting of work-in-progress (WIP) and percentage-of-completion metrics.<br>• Utilize accounting software systems and tools, such as 3M, ADP, and Crystal Reports, to streamline processes and generate insights.<br>• Collaborate with project teams to provide financial guidance and ensure accurate tracking of costs and revenues.<br>• Manage CRM tools to maintain financial data consistency and support customer relationship strategies.<br>• Lead efforts to optimize budgeting processes and enhance operational efficiency.<br>• Provide financial expertise and recommendations to senior management for strategic planning purposes.
<p>This hybrid opportunity is located with a client downtown Toronto, looking to hire an AVP, Finance & Administration. The successful candidate will be responsible for preparing accurate and timely financial information and ensuring the implementation of effective controls within the organization's financial accounting operations. This also role oversees the compilation of financial statements, manages Head Office and regulatory reporting, and supports annual reporting activities. Additional responsibilities include monitoring bank reconciliations, entering and reviewing General Ledger data, maintaining account controls, and handling audit and client confirmation requests. The position requires strong organizational skills, attention to detail, and the ability to uphold high standards of financial integrity. </p><p><br></p><p>Reports to: Director, Finance & Administration</p><p>Direct reports: None</p><p><br></p><p>JOB RESPONSIBILITIES</p><p>• Compile financial statements, conduct Head Office reporting, and produce annual reports.</p><p>• Preparation of annual reports and financial statements, along with supporting external auditors' requests for the yearly audit.</p><p>• Review and monitor bank reconciliations and related reporting activities, ensuring prompt follow-up on any outstanding unreconciled items.</p><p>• Perform and review daily and monthly General Ledger accounting data entry</p><p>• Prepare daily, monthly, and quarterly OSFI and Bank of Canada regulatory returns as directed by the supervisor.</p><p>• Compile monthly inter-office managerial adjustments within the managerial accounting system</p><p>• Gather and prepare annual income and balance sheet information and Ledger supports</p><p>• Enter, review, and update customer master data—including registration, changes, and closure—in the accounting system.</p><p>• Prepare monthly provincial allocations for deposits and loans for tax</p><p>• Perform reconciliation and preparation of the annual T5 Return of Investment Income</p><p>• Prepare unearned loan fee amortization schedules using effective interest rate method</p><p>• Support internal monitoring requests and internal audit requests</p><p>• Maintain all documentation related to reports, manuals, and procedures up to date and ensure compliance with both local and Head Office standards</p><p><br></p><p><br></p>
We are looking for a highly organized and resourceful Executive Assistant to support senior leadership in Toronto, Ontario. The ideal candidate will excel at managing complex schedules, coordinating travel, and handling sensitive information with discretion. This role requires a proactive individual who thrives in a fast-paced environment and demonstrates exceptional communication and problem-solving skills.<br><br>Responsibilities:<br>• Manage and optimize complex calendars, prioritizing meetings, resolving scheduling conflicts, and anticipating needs for senior executives and stakeholders.<br>• Coordinate detailed domestic and international travel arrangements, including flights, accommodations, ground transportation, and visa requirements.<br>• Prepare and process accurate expense reports with a high level of attention to detail and timeliness.<br>• Act as a key point of contact, triaging communications and drafting correspondence that aligns with organizational priorities.<br>• Organize and execute internal and external meetings, events, and off-sites by managing logistics, preparing materials, and ensuring follow-up actions are completed.<br>• Maintain and organize digital and physical filing systems to ensure critical documents are secure and easily accessible.<br>• Handle sensitive and confidential information, such as strategic plans and personnel matters, with the utmost care and integrity.<br>• Build and nurture strong relationships within the organization and with external partners, representing the executive office with professionalism and warmth.<br>• Identify opportunities for process improvements and propose solutions to enhance efficiency.<br>• Monitor deadlines and anticipate resource needs to ensure smooth operations.
We are looking for a detail-oriented Receptionist to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in ensuring smooth front-office operations and providing excellent administrative support. This role requires strong organizational skills and proficiency with various office tools to effectively manage daily tasks.<br><br>Responsibilities:<br>• Greet incoming visitors and clients with a friendly and attentive demeanor, ensuring a welcoming atmosphere.<br>• Answer and direct phone calls promptly, providing accurate information or routing calls to the appropriate department.<br>• Manage incoming and outgoing correspondence, including emails, letters, and packages.<br>• Perform data entry tasks with precision, ensuring accurate maintenance of records and databases.<br>• Utilize Microsoft Word and Microsoft Excel to create and update documents, spreadsheets, and reports.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Coordinate appointments and meetings, managing schedules effectively for team members.<br>• Assist with administrative tasks such as filing, photocopying, and scanning documents.<br>• Handle sensitive information with confidentiality and discretion.
<p>Senior Director, Marketing and Sales</p><p>Our client, a prominent leader in the insurance and financial planning sector, is seeking a dynamic Senior Director, Marketing and Sales to drive growth and member engagement across Ontario and Atlantic Canada. With a commitment to trusted advisory support, innovative marketing strategies, and a highly collaborative culture, this organization partners with professionals to provide exceptional insurance and retirement planning solutions.</p><p>Position Overview</p><p> As the Senior Director, Marketing and Sales, you will lead a large, high-performing advisory team with a mandate to grow the insurance and retirement planning portfolio. This role is ideal for a strategic sales leader who also embraces thoughtfully integrated marketing initiatives and a passion for building lasting member relationships.</p><p>Key Responsibilities</p><ul><li>Develop and execute integrated strategies for sales, advisory, and marketing initiatives designed to boost member engagement, drive insurance sales, and strengthen brand loyalty.</li><li>Lead and mentor a team of more than 18 advisors and manage two Directors, fostering operational excellence and a culture of compliance, consistency, and outstanding service.</li><li>Actively participate in key sales conversations, coaching teams, collaborating cross-functionally with product, service, and education teams, and shaping the organization’s narrative and overall member experience.</li><li>Champion alignment between marketing, sales, and advisory support to advance business development, member acquisition, and retention goals.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
