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45 results for It Accountantmanagerdirector in Markham, ON

Account Supervisor
  • Toronto, ON
  • onsite
  • Temporary
  • 38.00 - 44.00 CAD / Hourly
  • <p>We are looking for a skilled Account Supervisor/Director to join our client's team for a 3-month contract. Based in Toronto, Ontario, this role involves managing fast-paced projects and integrated campaigns, requiring high levels of organization and production expertise. You will collaborate closely with senior team members and external partners, ensuring seamless execution of tasks and processes.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the development and execution of integrated marketing campaigns, including TV, digital, and creative elements.</p><p>• Coordinate with internal teams and external partners to ensure projects are delivered on time and meet quality standards.</p><p>• Manage multiple fast-moving projects while maintaining attention to detail and organization.</p><p>• Ensure smooth production workflows by collaborating with studio teams and adhering to established processes.</p><p>• Provide clear communication and updates to stakeholders, including senior leadership and external collaborators.</p><p>• Participate in office-based work three days a week (Tuesday to Thursday) and be available for evening or weekend tasks when necessary.</p><p>• Support the account director and other senior team members in strategic decision-making and campaign planning.</p><p>• Monitor project budgets, timelines, and deliverables to ensure alignment with client expectations.</p><p>• Utilize CRM and other relevant software systems to track progress and manage client relationships.</p><p>• Troubleshoot challenges and implement solutions to maintain project momentum</p>
  • 2025-12-03T14:58:46Z
Controller
  • Toronto, ON
  • onsite
  • Permanent
  • 110000.00 - 130000.00 CAD / Yearly
  • <p>Our client, a growing junior mining company with active exploration and development assets, is seeking a <strong>Controller</strong> to lead its corporate accounting and financial reporting function. This is a hands-on role ideal for a designated accounting professional who thrives in a lean, entrepreneurial environment and wants to contribute directly to the company’s growth as it advances its projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead month-end, quarter-end, and year-end close processes.</li><li>Prepare and review financial statements, MD& A inputs, working papers, and supporting schedules.</li><li>Ensure compliance with IFRS and regulatory reporting requirements for TSX-listed issuers.</li><li>Liaise with external auditors and support audit planning, documentation, and review.</li><li>Oversee day-to-day corporate accounting, including AP, AR, banking, payroll oversight, and cash management.</li><li>Maintain and strengthen internal controls, accounting policies, and financial processes.</li><li>Manage consolidation and reporting across multiple entities and jurisdictions.</li><li>Oversee chart of accounts, reconciliations, and general ledger integrity.</li><li>Maintain project cost reporting, budget tracking, and appropriate capitalization of exploration and development costs.</li><li>Support cash flow forecasting and capital planning for ongoing and future projects.</li><li>Assist the CFO with budgeting, forecasting, and financial modelling.</li><li>Prepare analysis and reporting packages for the Board, Executive team, and investors.</li><li>Support financing activities, including due diligence, data room preparation, and performance metrics.</li><li>Improve accounting systems, automation, and reporting efficiency.</li><li>Implement scalable processes to support future growth and project expansion.</li><li>Supervise and mentor junior team members or outsourced accounting partners.</li></ul>
  • 2025-12-11T17:33:41Z
Accounts Payable Specialist
  • Burlington, ON
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>Are you highly organized, detail-oriented, and looking to make an impact at a dynamic freight brokerage? Our company is seeking an experienced Accounts Payable Specialist to manage paper-based and electronic AP processes in a fast-paced environment. You’ll play a key role ensuring prompt, accurate payments and smooth transactional operations.</p><p><br></p><p>Key Responsibilities:</p><p>·        Process 40–50 AP invoices per day, including printing, voucher preparation, matching invoices with proof of delivery, and confirming freight rates.</p><p>·        Conduct daily vendor communication to resolve discrepancies and verify documentation.</p><p>·        Initiate and monitor electronic payments via EFT and credit card.</p><p>·        Maintain organized invoice and transaction filing systems.</p><p>·        Export AP/AR data from CRM to ERP for seamless reporting and reconciliation.</p><p>·        Support accounts receivable functions, including handling cash applications and assisting with bank reconciliations.</p><p>·        Manage transactions primarily in Canadian dollars (approx. 90% AP payments CAD; remaining USD; no foreign exchange involved).</p><p>·        Deliver accurate, timely results under paper-based accounting processes.</p>
  • 2025-12-09T16:49:04Z
French Bilingual AR/Collections Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
  • 2025-12-10T14:53:57Z
Senior Financial & Expense Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • 37.00 - 42.00 CAD / Hourly
  • <p><strong>Job Description:</strong> Senior Finance and Expense Analyst</p><p><strong>Location:</strong> Downtown Toronto</p><p><strong>Overview</strong>: Our insurance client is seeking a detail-oriented professional to support financial analysis, resource planning, and expense optimization for one of their lines of business. This role involves preparing headcount and expense reports, partnering with senior leaders during budgeting cycles, and driving process improvement initiatives. This is a 6+ month contract with a hybrid working arrangement, 3 days onsite.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and analyze headcount, staff costs, and expense-related reports to support resource planning and operational budgeting.</p><p>• Collaborate with cost center leaders and finance during budget/forecast cycles to ensure accurate financial reporting and alignment with organizational goals.</p><p>• Provide insights to senior leaders that drive expense optimization and operational efficiencies while ensuring financial data reflects current business practices.</p><p>• Lead or assist with ad hoc projects, process improvements, and reporting initiatives as needed to enhance business performance.</p>
  • 2025-12-09T20:34:15Z
Sr. Financial Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • 45.00 - 50.00 CAD / Hourly
  • <p>Our client is seeking an experienced Senior Financial Analyst for a 12-month contract. This role will provide high-level financial analysis and modeling to support collective bargaining negotiations and other sensitive organizational initiatives. The successful candidate will work with confidential salary and benefits data, develop robust financial models, and provide strategic insights to senior leadership. This position requires a strong combination of analytical expertise, discretion, and the ability to communicate complex financial information clearly to executive stakeholders. You will collaborate closely with teams in Finance, People & Culture, Legal, Strategy, and Project Management to ensure accurate planning, compliance with labor agreements, and alignment with organizational goals.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze employee salary structures, benefits, and payroll data while maintaining strict confidentiality.</li><li>Develop financial models to evaluate compensation trends and forecast salary-related expenses.</li><li>Provide insights into salary competitiveness and cost impacts to support labor negotiations.</li><li>Assist in annual budgeting and long-term financial planning related to workforce costs.</li><li>Prepare sensitive data analysis for executive leadership and board-level presentations.</li><li>Support finance and HR leadership by preparing detailed cost analyses for collective bargaining agreements (CBAs).</li><li>Model various salary and benefits scenarios to assess the financial implications of union proposals.</li><li>Work closely with labor relations and legal teams to ensure compliance with contracts and labor laws.</li><li>Partner with People & Culture to align financial analysis with compensation strategies.</li><li>Ensure accuracy in salary and benefits cost allocations through collaboration with accounting teams.</li><li>Provide financial support for strategic and sensitive projects as required.</li></ul>
  • 2025-12-05T14:38:54Z
Corporate Services Associate
  • Toronto, ON
  • onsite
  • Permanent
  • 80000.00 - 90000.00 CAD / Yearly
  • <p>Robert Half is looking for a dedicated Corporate Services Associate to join our client, a Financial Services leader in Toronto, Ontario. In this role, you will play an integral part in supporting operational needs and optimizing business processes, as well as ensuring smooth delivery of corporate services. The ideal Corporate Services Associate will possess strong analytical skills and the ability to collaborate across teams to drive efficiency and compliance.</p><p> </p><p><strong>Responsibilities of Corporate Services Associate:</strong></p><ul><li><strong>Business Partnership & Operational Alignment:</strong> Build robust relationships across departments to understand needs, tailor solutions, manage vendors/contractors, partner with Finance, Procurement, and Legal, and contribute to operational effectiveness.</li><li><strong>Subject Matter Expertise & Compliance:</strong> Clearly communicate technical concepts; advise on business operations; ensure building regulation compliance; leverage financial trends to align services with market developments.</li><li><strong>Facilities Oversight & Maintenance:</strong> Track maintenance projects by safety/cost/impact, oversee contractors, conduct property inspections, manage supply inventory, and ensure accurate documentation and reporting.</li><li><strong>Business Continuity & Risk Mitigation:</strong> Act as Business Continuity Coordinator, test and review risk procedures, monitor regulatory/industry changes, and maintain crisis management readiness.</li><li><strong>Specific Duties:</strong> Office equipment & appliance procurement, stationery and supply management (including cross-office liaison), business mobile contract and invoice handling, access/security control (cards, keys, alarm), corporate insurance and Visa account management, document archival, hotel and travel logistics, event/meeting-catering coordination, and emergency resolution.</li><li><strong>Corporate Real Estate & Project Management:</strong> Represent the business for vendor contracts (using Coupa, Oracle, SAP), coordinate office space planning, expense management, tenant/lease agreements, disaster recovery site management, and lead facilities projects, budgets, and schedules.</li></ul>
  • 2025-11-19T18:54:00Z
Financial Analyst - Entry Level
  • Toronto, ON
  • onsite
  • Temporary
  • 23.75 - 27.50 CAD / Hourly
  • We are looking for a motivated and detail-oriented Financial Analyst to join our team on a long-term contract basis. This role is based in Toronto, Ontario, and offers a hybrid work schedule with two days in the office and three days working from home. Ideal for recent graduates or professionals with 1-3 years of experience, this position provides an excellent opportunity to develop foundational skills in financial management and risk analysis.<br><br>Responsibilities:<br>• Provide support to team members by clarifying financial processes and addressing inquiries as needed.<br>• Assist in managing financial and risk-related tasks, including corporate risk, financial risk, and legal risk assessments.<br>• Utilize accounting software systems and tools, such as Crystal Reports and data mining techniques, to analyze and report financial data.<br>• Ensure compliance with AML (Anti-Money Laundering), KYC (Know Your Customer), and EDD (Enhanced Due Diligence) standards.<br>• Participate in the preparation and review of budgets, accrual accounting, and financial auditing processes.<br>• Work collaboratively with team members to deliver accurate and timely financial reports.<br>• Offer exceptional customer service when addressing client or team-related queries.<br>• Support weekend schedules, if required, to ensure consistent financial operations.<br>• Engage in training sessions to develop a strong understanding of internal tools and processes.<br>• Assist in coordinating and monitoring risk management activities across various departments.
  • 2025-12-10T19:09:02Z
Functional Business Analyst
  • Scarborough, ON
  • onsite
  • Temporary
  • 59.38 - 68.75 CAD / Hourly
  • <p><strong>Job Description: </strong>Functional Business Analyst</p><p><strong>Working Arrangement: </strong>hybrid, onsite as required </p><p><strong>Duration:</strong> 6+ months </p><p><strong>Overview:</strong></p><p> Our client in Scarborough is seeking an experienced Business Analyst to deliver engaging, hands-on SAP S/4HANA expertise to assist with a systems implementation for finance modules and submodules. The ideal candidate will have robust systems knowledge, a background in testing and training with S/4HANA, and a proven history of working with finance professionals through the implementation. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Support User Acceptance Testing (UAT) by enabling teams to validate new system processes confidently.</li><li>Translate technical system concepts into clear, relatable content for users concerned about new processes and requirements.</li><li>Partner with finance leadership to schedule and execute knowledge-transfer sessions and documentation.</li><li>Lead in-person and virtual training sessions for finance teams, covering web-based systems, readiness surveys, and key S/4HANA submodules (AP, Controlling, GL, Treasury, Cash Management, Funds & Grants).</li><li>Develop and deliver presentations, workshops, and practical exercises tailored to various skill levels and roles across finance functions.</li><li>Serve as the go-to expert for post-launch troubleshooting and refresher training as required.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-11-18T20:44:20Z
Audit Sr. - Public
  • Scarborough, ON
  • onsite
  • Permanent
  • 85000.00 - 100000.00 CAD / Yearly
  • <p>Our client a medium sized Public Accounting Firm is looking for an experienced Audit Senior to join their team in Scarborough, Ontario. In this role, you will oversee the preparation of financial statements and tax filings while ensuring compliance with regulatory standards. This position offers a dynamic opportunity to lead audit engagements, mentor team members, and foster strong relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare financial statements for audits, reviews, and compilations in compliance with organizational and regulatory standards.</p><p>• Conduct audits for public companies and provide detailed assessments of financial records.</p><p>• Manage the preparation of various tax filings, including T1, T2, T3, T3010, T4, and T5 forms.</p><p>• Complete regulatory and organizational returns efficiently and accurately.</p><p>• Lead and coordinate audit teams, ensuring effective task allocation and workflow management.</p><p>• Mentor and support team members by fostering a positive learning environment and providing constructive feedback.</p><p>• Plan and prioritize multiple engagements to ensure efficiency and timely completion.</p><p>• Monitor engagement budgets, track variances, and meet time constraints effectively.</p><p>• Communicate effectively with clients to identify service opportunities and build lasting, attentive relationships.</p><p>• Keep stakeholders informed of project progress and address significant issues promptly.</p>
  • 2025-12-03T12:58:36Z
Sales Administrator
  • Toronto, ON
  • onsite
  • Temporary
  • 27.00 - 31.00 CAD / Hourly
  • We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
  • 2025-12-08T14:58:58Z
Accounts Receivable Clerk
  • Vaughan, ON
  • onsite
  • Permanent
  • 50000.00 - 52000.00 CAD / Yearly
  • We are looking for an experienced Accounts Receivable Clerk to join our team in Vaughan, Ontario. In this role, you will play a critical part in managing incoming payments, maintaining financial records, and ensuring accurate cash applications. This is an excellent opportunity for a detail-oriented individual with a strong background in accounts receivable to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Process and record incoming payments from various sources, including cheques, credit cards, and wire transfers.<br>• Review daily bank statements to ensure accurate reconciliation and maintain up-to-date financial records.<br>• Apply cash payments to customer accounts promptly and accurately.<br>• Generate and issue invoices, ensuring compliance with company policies and procedures.<br>• Perform collection activities as needed, utilizing specialized software tools to track and follow up on overdue payments.<br>• Maintain communication with customers to resolve payment discrepancies and ensure timely payments.<br>• Collaborate with team members to support overall accounting functions and streamline accounts receivable processes.<br>• Assist in identifying opportunities for process improvement within the accounts receivable department.<br>• Prepare reports and summaries related to accounts receivable activities for management review.<br>• Ensure compliance with relevant policies, regulations, and financial standards.
  • 2025-11-27T18:13:49Z
Controller
  • Oakville, ON
  • onsite
  • Permanent
  • 120000.00 - 150000.00 CAD / Yearly
  • We are looking for an experienced Controller to oversee financial operations and reporting for our organization in Oakville, Ontario. This role requires a strong leader with expertise in managing global financial processes, ensuring compliance with international standards, and driving efficiency in accounting systems. The ideal candidate will have a proven track record in manufacturing or automotive industries, with the ability to collaborate across diverse teams and jurisdictions.<br><br>Responsibilities:<br>• Manage and coordinate month-end and year-end closing processes for multiple international entities, ensuring timely and accurate financial reporting.<br>• Provide guidance and support to subsidiary accounting teams, including training, process improvement, and performance evaluation.<br>• Develop and enforce consistent accounting policies and procedures in line with organizational standards and regulatory requirements.<br>• Partner with regional finance teams to ensure accurate accruals, reconciliations, journal entries, and resolution of accounting discrepancies.<br>• Oversee intercompany transactions, ensuring proper elimination and consolidation entries for global financial reporting.<br>• Lead the preparation and coordination of documentation to support external audits, maintaining clear communication with auditors.<br>• Ensure compliance with local tax, statutory, and regulatory requirements across various jurisdictions.<br>• Implement improvements in financial systems, enhance data accuracy, and streamline reporting processes through automation.<br>• Contribute to initiatives focused on internal controls, risk management, and corporate governance.<br>• Travel periodically to provide hands-on support to regional finance teams as needed.
  • 2025-11-26T16:53:44Z
Collections Supervisor
  • Markham, ON
  • onsite
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • <p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
  • 2025-12-02T15:27:20Z
NON - IT - T2S36 Coordonnateur - Junior
  • Toronto, ON
  • remote
  • Temporary
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
  • 2025-11-26T16:53:44Z
Lease Administrator
  • Toronto, ON
  • remote
  • Temporary
  • 19.00 - 21.30 CAD / Hourly
  • We are looking for a detail-oriented Lease Administrator/Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a pivotal part in managing lease agreements, ensuring compliance with financial terms, and supporting strategic real estate decisions. Your expertise will help maintain accurate data and foster strong relationships with stakeholders, contributing to the success of our operations.<br><br>Responsibilities:<br>• Analyze and interpret commercial lease agreements, amendments, and subleases to ensure compliance and accuracy.<br>• Conduct rent variance analyses and manage timely rent payment processing.<br>• Build and maintain effective relationships with clients, vendors, and landlords to address and resolve lease-related concerns.<br>• Review annual landlord reconciliation statements and real estate tax calculations for accuracy and compliance with lease terms.<br>• Enter, validate, and manage lease-related data within company systems while tracking critical dates.<br>• Audit and review escalations, real estate tax invoices, and landlord statements to ensure proper documentation and adherence to agreements.<br>• Oversee subtenant account management, including billing and collections of third-party tenant rents.<br>• Collaborate on special projects assigned by management to enhance operational efficiency.<br>• Monitor lease portfolios to support strategic business decisions and ensure portfolio-wide data accuracy.
  • 2025-11-20T20:49:02Z
Customer Service III - CAD
  • Markham, ON
  • remote
  • Temporary
  • 20.00 - 22.50 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Markham, Ontario. In this long-term contract role, you will play a key part in delivering exceptional support to customers and sales representatives while ensuring adherence to high service standards. This position offers a hybrid work arrangement, allowing you to engage in both in-office and remote work settings.<br><br>Responsibilities:<br>• Provide attentive and empathetic customer support while maintaining a positive attitude in all interactions.<br>• Manage customer accounts and orders, ensuring accurate processing, issue resolution, and timely follow-ups.<br>• Monitor and maintain email inboxes, addressing customer and sales inquiries promptly and effectively.<br>• Support new customers and assist with the use of online ordering portals, ensuring a seamless experience.<br>• Document and resolve customer, sales, and patient interactions, escalating issues to appropriate departments when necessary.<br>• Track daily sales transactions to ensure all orders are completed in a timely and accurate manner.<br>• Identify opportunities to upsell or cross-sell products and services during customer engagements.<br>• Propose process improvements to enhance efficiency and present suggestions to the leadership team.<br>• Collaborate with cross-functional teams to ensure tasks are completed and customers receive comprehensive support.<br>• Adhere to established customer service standards, policies, and procedures while contributing to a culture of excellence.
  • 2025-12-03T19:05:02Z
Bilingual Customer Service III - CAD
  • Markham, ON
  • remote
  • Temporary
  • 25.00 - 28.00 CAD / Hourly
  • We are looking for a dedicated Bilingual Customer Service team member to join our team in Markham, Ontario. In this role, you will provide exceptional support to customers and sales representatives, ensuring that inquiries and orders are handled effectively in both English and French. This is a long-term contract position offering a dynamic opportunity to work in a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Deliver attentive and empathetic customer service to both customers and sales representatives.<br>• Accurately process orders, manage accounts, and address customer inquiries with efficiency.<br>• Monitor and manage multiple email inboxes to ensure timely action on requests and orders.<br>• Assist new customers and guide them through the online ordering portal to ensure a seamless experience.<br>• Record, document, and resolve customer and sales interactions, escalating issues to appropriate departments when necessary.<br>• Oversee daily sales orders and transactions, ensuring all activities are completed accurately and on time.<br>• Identify opportunities for upselling or cross-selling products and services during customer interactions.<br>• Collaborate with cross-functional teams to enhance processes and complete tasks efficiently.<br>• Adhere to company policies, customer service standards, and quality assurance guidelines.<br>• Proactively suggest improvements to workflows and present ideas to leadership for consideration.
  • 2025-12-02T15:27:20Z
Collections Specialist
  • Toronto, ON
  • onsite
  • Temporary
  • 25.00 - 30.00 CAD / Hourly
  • We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry.<br><br>Responsibilities:<br>• Oversee and manage business-to-business collections processes to recover outstanding payments efficiently.<br>• Collaborate with clients to address payment discrepancies and resolve issues professionally.<br>• Maintain accurate records of collection activities using accounting software systems.<br>• Communicate effectively with internal teams to ensure alignment on collection priorities.<br>• Provide support in handling a backlog of collections while adhering to company policies.<br>• Utilize tools such as Great Plains and Xero to track payment statuses and update financial records.<br>• Monitor accounts for overdue payments and take proactive measures to minimize delinquencies.<br>• Analyze trends in payment delays and recommend strategies to improve collection outcomes.<br>• Prepare detailed reports on collection activities for management review.<br>• Deliver excellent customer service to clients while safeguarding company interests.
  • 2025-11-25T15:29:15Z
NON - IT - P2K36 Coordonnateur - Intermediaire
  • Toronto, ON
  • remote
  • Temporary
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
  • 2025-11-26T16:53:44Z
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