2 results for It Support Specialist in Brampton, ON
IT Support Specialist
- North York, Ontario
- onsite
- Permanent
-
55000 - 65000 CAD / Yearly
- We are looking for an IT Support Specialist to provide dependable technical assistance for retail operations in North York, Ontario. This position supports both on-site and remote employees, helping maintain stable end-user systems, core Microsoft environments, and essential store hardware. The ideal candidate brings strong troubleshooting ability, practical infrastructure knowledge, and experience supporting business-critical technology in a fast-paced setting.<br><br>Responsibilities:<br>• Deliver day-to-day technical support to office-based and remote staff, resolving hardware, software, and access-related issues in a timely manner.<br>• Administer and support Microsoft 365 services, including user account setup, permissions, and end-user troubleshooting across core applications.<br>• Maintain and support Microsoft Azure and Windows server environments, while assisting with system performance, user connectivity, and platform reliability.<br>• Diagnose and resolve issues involving Windows 10 and Windows 11 devices, as well as systems operating in Windows Server 2012, 2016, and 2019 environments.<br>• Provide support for desktops, laptops, servers, and retail technology such as touch displays, receipt printers, barcode scanners, and other peripheral equipment.<br>• Manage and troubleshoot network-connected printers and related printing issues across business and retail locations.<br>• Assist with infrastructure support activities involving VLANs, routing, switching, secure tunnelling, firewall rules, and remote connectivity tools.<br>• Contribute to virtualization and backup operations, including support for Hyper-V environments and Veeam backup and recovery processes when required.
- 2026-09-18T00:00:00Z
Operations Specialist
- Toronto, Ontario
- onsite
- Temporary
-
26.6 - 30.8 CAD / Hourly
- <p>We are looking for an Operations Specialist to join a team in Toronto, Ontario on a Long-term Contract basis. This position is well suited to someone with strong administrative experience who can manage operational tasks with accuracy while maintaining clear communication with internal and external contacts. The successful candidate will support day-to-day processes, coordinate with multiple vendors, and contribute to smooth service delivery in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>· Own end-to-end execution across operational workflows; handle exceptions, escalations, and anything that falls outside automated processes </p><p>· Work directly with third-party providers, vendors, and community or regulatory bodies to resolve issues and move cases to resolution </p><p>· Validate AI-generated outputs; take ownership of quality, accuracy, and effectiveness before downstream impact </p><p>· Manage a high volume of open cases simultaneously against hard deadlines </p><p>· Cross-train across workflows to cover volume variability </p><p>· Identify process gaps and give feedback on where tools or workflows need to improve</p>
- 2026-09-10T00:00:00Z
