<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>We’re seeking a skilled HRIS Specialist to support and enhance an established Oracle HCM environment. This role is focused on post-implementation stabilization, system optimization, integrations with payroll platforms (including ADP), and continuous improvement initiatives to ensure HR technology aligns with evolving business needs.</p><p><br></p><p>You’ll serve as the functional HRIS lead, working collaboratively with HR, Payroll, IT, and third-party partners to maintain system reliability, resolve issues, and deliver ongoing enhancements. This is a hands-on opportunity for someone who enjoys operational ownership of HR systems while driving meaningful process and system improvements.</p><p><br></p><p>This position is available on a contract or contract-to-hire basis and follows a hybrid on-site model in Burnaby, BC.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>HRIS Operations & Support</strong></p><ul><li>Provide day-to-day support for Oracle HCM, including configuration, troubleshooting, and enhancements</li><li>Act as the escalation point for Tier 1–3 HRIS issues</li><li>Oversee quarterly updates, patches, and regression testing</li><li>Monitor system health and proactively identify optimization opportunities</li><li>Partner with HR and Payroll teams to ensure data accuracy and continuity of operations</li></ul><p><strong>Enhancements & Optimization</strong></p><ul><li>Gather business requirements and translate them into functional system improvements</li><li>Configure and deploy new workflows and features</li><li>Support integrations with payroll and other enterprise applications</li><li>Maintain system documentation and user guides</li><li>Recommend best-practice improvements based on evolving HRIS capabilities</li></ul><p><strong>User Enablement</strong></p><ul><li>Provide ongoing support to HR stakeholders and end users</li><li>Develop training materials and deliver knowledge transfer sessions</li><li>Support adoption of new functionality and process changes</li></ul><p><br></p>
<p><strong>THE ROLE:</strong> </p><p>We’re seeking an experienced Senior Data Integration Specialist who can bridge technical expertise with strong client engagement. In this role, you’ll support data delivery, integration, and onboarding efforts while working closely with cross‑functional teams to enhance data products and client outcomes. You’ll play a key role in shaping data solutions and supporting strategic growth initiatives.</p><p><em>Key Responsibilities:</em></p><ul><li>Work with enterprise data platforms including Oracle, Postgres, Snowflake, Elasticsearch, and Azure SQL</li><li>Serve as a technical resource for clients, troubleshooting data integration issues and supporting onboarding</li><li>Provide Tier 2 support for data users, resolving complex issues efficiently</li><li>Optimize internal data pipelines and contribute to the evolution of new data offerings</li><li>Guide stakeholders on data access methods and integration best practices</li><li>Prepare data for use in analytics tools (e.g., Power BI) and internal applications</li><li>Document processes, data flows, and integration designs for knowledge sharing</li><li>Lead and participate in major data migration projects</li><li>Collaborate with internal teams to communicate product enhancements, defects, and client feedback</li><li>Maintain regular client interactions and log activities in CRM systems</li><li>Mentor junior team members and support the onboarding of new technical staff</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This position offers the opportunity to work with cutting‑edge data platforms, partner directly with clients, and influence the direction of innovative data products. You’ll join a team that values collaboration, technical curiosity, and continuous improvement. The role provides competitive compensation, full benefits, and opportunities for long‑term professional growth within a forward‑thinking data organization. Are you passionate about data and love solving complex integration challenges? Then we encourage you to apply now!</p>
<p>We are seeking a detail-oriented Payroll Specialist to support payroll operations for a large, distributed workforce across North America. This role is responsible for ensuring accurate, timely payroll processing while maintaining compliance with applicable regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage end-to-end payroll processing for a high-volume employee population across Canada and the US.</li><li>Ensure accuracy across wages, deductions, benefits, and tax withholdings.</li><li>Maintain compliance with U.S. and Canadian payroll, employment, and tax regulations, including required filings and reporting.</li><li>Serve as the primary contact for payroll-related inquiries, resolving discrepancies and addressing employee questions.</li><li>Collaborate with cross-functional teams including HR and Finance to support payroll operations.</li><li>Identify opportunities to improve and streamline payroll processes and related workflows.</li><li>Assist with payroll reporting, audits, and reconciliations as needed.</li></ul><p><br></p><p><br></p>
<p>Join a dynamic team in the heart of downtown Toronto as an Office Experience Assistant! In this 13-month contract role, you will play a key part in creating a welcoming and professional office environment. You’ll support daily operations, maintain shared spaces, and provide exceptional service to staff and guests. Ideal candidates bring strong organizational skills, a service mindset, and the ability to adapt in a fast-paced, professional setting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain general office appearance and cleanliness; proactively monitor shared spaces, restock supplies, reset meeting rooms, and ensure surfaces and equipment are always guest-ready</li><li>Support maintenance and repairs by reporting facility issues and collaborating with vendors and building staff</li><li>Monitor and restock office and kitchen supplies, including ordering supplies as needed and organizing shared areas</li><li>Coordinate catering logistics for internal meetings and events; manage setup, food service, and teardown</li><li>Ensure conference rooms are clean, properly configured, and equipped with necessary supplies and basic technology support</li><li>Restock and maintain kitchen areas, monitor inventory, and ensure appliances are clean and in good working order</li><li>Assist with internal events, including setup, signage, and general logistics</li><li>Serve as the first point of contact for clients, visitors, and staff, delivering a professional and friendly welcome</li><li>Greet and register guests, provide amenities and information, and escort as needed</li><li>Assist with desk reservations, guest IT access, and ensure visitor security protocols are followed</li><li>Monitor the concierge inbox, manage visitor access requests, and print badges for staff and guests</li><li>Support your team by flexibly covering key duties during peak periods or team absences</li></ul>
<p>We're recruiting for a Freelance Salesforce Marketing Cloud Specialist to support ongoing configuration and data management work within Salesforce Marketing Cloud. This role is focused on backend configuration, data structure, and object setup — not email deployment or campaign automation execution.</p><p><br></p><p>Responsibilities</p><ul><li>Configure and manage data models within Salesforce Marketing Cloud</li><li>Support setup and maintenance of data extensions, contact builder, and related objects</li><li>Ensure proper ingestion, mapping, and structure of incoming data</li><li>Collaborate with internal stakeholders to align data architecture with business needs</li><li>Troubleshoot configuration and data flow issues</li><li>Maintain documentation of system setup and changes</li></ul><p>Scope of Work</p><ul><li>Focus on backend configuration and data-related tasks</li><li>Not responsible for email campaign deployment or automation builds</li><li>Provide strategic guidance on best practices for data structure and system configuration</li></ul><p><br></p>
<p><strong>Role Overview:</strong></p><p>Our Edmonton based client is seeking a Project Coordinator to support their communications team on a fully onsite, 35‑hour work week, 4‑week contract. This role requires strong organizational skills, the ability to manage multiple deadlines, and experience working within communications, digital media, or content‑driven environments. The position is based at their head office and supports a broad range of internal stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Lead project planning, coordination, and deadline management for communications requests across the organization.</p><p>• Act as the main point of contact for assigned internal departments throughout project intake, scoping, and prioritization.</p><p>• Develop project schedules, track progress, and ensure deliverables remain on schedule.</p><p>• Coordinate writers, designers, videographers, and digital team members to align messaging, content, and assets.</p><p>• Support the implementation of standardized workflows, processes, and documentation.</p><p>• Prepare clear project briefs and consolidate feedback from stakeholders.</p><p>• Ensure appropriate approvals are completed for all deliverables.</p><p>• Support the evaluation of project outcomes and provide recommendations for improvement.</p><p>• Maintain positive relationships with stakeholders while promoting realistic timelines and expectations.</p>
<p>Our client, a large publicly listed organization, is seeking a highly skilled SOX Specialist to join their finance team in Vancouver. This is a hybrid opportunity offering the chance to play a critical role in strengthening internal controls, enhancing financial reporting integrity, and supporting global risk initiatives.</p><p><br></p><p>This role is ideal for an accounting or finance professional who is a subject matter expert (SME) in SOX internal controls and audit, with experience in large, complex, publicly traded environments.</p><p><br></p><p><strong>Position Overview</strong></p><p>The SOX Specialist will lead and manage the company’s SOX compliance framework in alignment with Section 404 requirements. This individual will ensure the design, implementation, documentation, testing, and continuous improvement of internal controls over financial reporting (ICFR) across all relevant financial cycles.</p><p>The successful candidate will partner closely with internal stakeholders and auditors to ensure ongoing compliance and best-in-class governance practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Lead the end-to-end SOX compliance program, including planning, scoping, documentation, testing, and remediation.</p><p>• Oversee internal controls over financial reporting (ICFR) across all financial cycles (e.g., revenue, procurement, payroll, financial close).</p><p>• Evaluate control design and operating effectiveness; identify deficiencies and drive remediation plans.</p><p>• Coordinate with internal audit and external auditors to support SOX testing and annual compliance requirements.</p><p>• Maintain and enhance control documentation, narratives, risk control matrices (RCMs), and process flowcharts.</p><p>• Monitor and assess global risk areas impacting financial reporting.</p><p>• Provide technical guidance and training to business process owners on control requirements and best practices.</p><p>• Support continuous improvement initiatives to streamline and strengthen the internal control environment.</p><p>• Stay current with regulatory developments and evolving best practices in SOX compliance and corporate governance.</p><p><br></p><p><br></p>
<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
<p>Our client is seeking an experienced Payroll Specialist to manage and process payroll accurately and on time. This role is responsible for ensuring compliance with payroll regulations while providing support to employees on payroll-related inquiries.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process full-cycle payroll for hourly and salaried employees</li><li>Ensure accurate calculation of wages, deductions, and benefits</li><li>Maintain employee payroll records and update changes as required</li><li>Reconcile payroll reports and support month-end processes</li><li>Respond to payroll inquiries and ensure compliance with legislation</li></ul><p><br></p>
<p>Our client in Calgary is seeking an experienced Accounts Payable Specialist for a long-term contract opportunity within the education sector. This role is key to ensuring accurate payment processing, maintaining vendor relationships, and supporting team best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage full-cycle accounts payable, including invoice review and payment scheduling</li><li>Support and guide junior staff on processes and internal controls</li><li>Oversee vendor approvals and monitor employee expenses</li><li>Coordinate with departments on coding, budgeting, and payment priorities</li><li>Maintain detailed records to support audits and compliance</li><li>Review data entry for accuracy and assist with purchase order management</li><li>Help improve payment timelines and overall AP processes</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in Edmonton, Alberta. In this role, you will play a vital part in ensuring accurate invoice processing, expense validation, and payment preparation while adhering to company policies and standards. This position offers an excellent opportunity for individuals with strong organizational skills and a commitment to maintaining financial accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices and perform thorough three-way matching with purchase orders and packing slips or service tickets.</p><p>• Verify quantities, pricing, approvals, and job or project allocations before posting invoices.</p><p>• Maintain accurate documentation to support audit trails and escalate discrepancies promptly.</p><p>• Review employee expense claims to ensure compliance with company policies, including verifying receipts, business purposes, proper coding, and eligibility.</p><p>• Identify and flag non-allowable items, duplicate submissions, and discrepancies in expense claims.</p><p>• Track incomplete or outstanding expense reports and ensure all claims undergo rigorous validation.</p><p>• Prepare weekly vendor payments and employee reimbursements while adhering to approval protocols.</p><p>• Monitor aging invoices and vendor terms to maintain timely payments and resolve anomalies.</p><p>• Reconcile autopay invoices and identify unusual patterns in spending.</p><p>• Maintain consistent accuracy and efficiency throughout all accounts payable processes.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Toronto, Ontario. This is a long-term contract position offering the opportunity to contribute to a dynamic and fast-paced financial services environment. The role involves processing invoices, managing reconciliations, and ensuring accurate coding and payment handling for vendor accounts.<br><br>Responsibilities:<br>• Process invoices efficiently, including those with purchase orders and without, ensuring accuracy and compliance.<br>• Reconcile accounts payable transactions to maintain accurate financial records.<br>• Utilize Oracle E-Business Suite and other accounting software systems to manage payment workflows.<br>• Collaborate with vendors to resolve discrepancies and address inquiries promptly.<br>• Assist with clearing backlogs in accounts payable operations to streamline processes.<br>• Ensure proper account coding for all financial transactions to maintain data integrity.<br>• Use Excel to analyze and organize data related to accounts payable.<br>• Follow established procedures for payment processing and check issuance.<br>• Conduct regular reviews to ensure compliance with internal policies and external regulations.<br>• Support the finance team with additional tasks as required, contributing to operational efficiency.
<p>Are you a detail-oriented Payroll Specialist with a passion for ensuring seamless payroll operations? A leading Canadian manufacturing business is seeking an experienced professional to join their team. If you have expertise in payroll, a strong grasp of union and non-union payroll processes, and an ability to handle out of country payroll—this role is for you!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage and process end-to-end payroll, ensuring compliance with provincial regulations.</li><li>Union and Non-Union Payroll: Administer weekly and bi-weekly payrolls for unionized and non-unionized employees.</li><li>North American Payroll: Handle payroll operations for U.S.-based employees, ensuring compliance with relevant federal and state regulations.</li><li>Technology and Tools: Utilize ADP Workforce Now to process and maintain payroll records with utmost accuracy.</li><li>Reporting & Analysis: Leverage your expertise in Microsoft Excel to conduct reporting, audits, reconciliations, and data analysis to support payroll and HR functions.</li><li>Compliance & Records: Ensure compliance with payroll laws, tax regulations, and collective bargaining agreements while maintaining accurate employee payroll records.</li></ul><p><br></p>
We are looking for a skilled Payroll Specialist to oversee payroll operations and ensure accurate and timely processing of employee payments. This role is ideal for someone with a strong understanding of payroll systems and compliance standards, who is motivated to contribute to a smooth payroll experience. Join our team in Toronto, Ontario, to play a key role in maintaining efficiency and accuracy in payroll functions.<br><br>Responsibilities:<br>• Process payroll for employees in accordance with established schedules and compliance standards.<br>• Maintain and update payroll records to ensure data accuracy and integrity.<br>• Collaborate with HR and accounting teams to resolve payroll discrepancies and inquiries.<br>• Administer employee benefits related to payroll, ensuring proper deductions and adjustments.<br>• Utilize payroll software systems, such as ADP Workforce Now and Ceridian, to streamline operations.<br>• Generate and review payroll reports for auditing and reconciliation purposes.<br>• Ensure compliance with relevant tax regulations and employment laws.<br>• Address payment issues, including adjustments and corrections, promptly and efficiently.<br>• Support system updates and enhancements to improve payroll functionality.<br>• Provide guidance and training to team members on payroll processes and systems.
We are looking for an experienced Accounts Payable Specialist to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in managing financial transactions, vendor relationships, and ensuring accurate payment processing. This position is ideal for someone with a strong background in accounts payable and proficiency in accounting software systems.<br><br>Responsibilities:<br>• Process vendor invoices, ensuring accuracy and proper coding for timely payments.<br>• Review and match batches for invoice approvals while maintaining compliance with company policies.<br>• Handle payment processing through various methods, including cheque issuance and electronic transfers.<br>• Manage expense reports and reimbursements using systems such as Concur.<br>• Maintain vendor accounts, resolving discrepancies and ensuring accurate record-keeping.<br>• Conduct accounts payable analysis to identify trends and opportunities for improvement.<br>• Collaborate with internal teams to ensure smooth financial operations and resolve payment-related issues.<br>• Utilize ERP systems to oversee accounts payable functions and maintain accurate financial data.<br>• Support month-end closing activities by preparing reports and reconciling accounts.<br>• Ensure compliance with applicable financial regulations and company standards.
<p>This Vancouver based organization are looking for an Accounts Receivable Specialist with a minimum of 2-3 years experience to join their growing team reporting directly into the Accounting Manager. Duties will include:</p><p><br></p><ul><li>Process daily client payments and prepare bank deposits in a timely manner.</li><li>Reconcile monthly accounts receivable balances and resolve discrepancies.</li><li>Review outstanding receivables and process necessary adjustments.</li><li>Prepare and monitor aging reports to support collections efforts.</li><li>Assist with month-end close, including AR reconciliations and reporting.</li><li>Respond to client billing inquiries, disputes, and payment arrangements professionally and promptly.</li><li>Maintain accurate and up-to-date customer account records.</li><li>Generate and distribute invoices in accordance with contractual or engagement terms.</li><li>Collaborate with internal teams to resolve billing and payment issues efficiently.</li></ul><p><br></p>
<p>Our client is seeking a detail-oriented Accounts Receivable Specialist to support their finance team. This role is responsible for managing incoming payments, maintaining accurate records, and ensuring timely collections.</p><p><strong>Responsibilities:</strong></p><ul><li>Process invoices and apply customer payments accurately</li><li>Monitor accounts and follow up on outstanding balances</li><li>Reconcile accounts and resolve billing discrepancies</li><li>Prepare AR reports and support month-end activities</li><li>Communicate with clients regarding payment inquiries</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>Our client is seeking a Training and Adoption Specialist for a 2-year term to support their digital transformation initiatives. This is a fully onsite role based in Edmonton, working closely with the Digital Transformation team.</p><p><br></p><p>This role will design modern training materials, deliver engaging learning experiences, and drive user adoption for Microsoft 365 and AI tools, with a strong emphasis on Microsoft Copilot. Although an internal trainer already exists, this role focuses on expanded adult learning, content creation, and front-facing facilitation.</p><p><br></p><p>Given upcoming provincial initiatives and increased workload leading into the election cycle, this individual will provide long-term continuity. They will contribute to Copilot readiness, corporate application training, LMS content development, and adoption activities in partnership with the OCM Lead.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Training Design and Delivery</strong></p><ul><li>Develop high quality training assets including job aids, step-by-step guides, videos, e-learning modules, microlearning, and process documentation.</li><li>Deliver in-person and virtual training sessions for diverse audiences.</li><li>Lead Copilot-focused training initiatives, including scenario-based use cases, demos, productivity coaching, and role-based learning.</li><li>Build, update, and maintain content within the Docebo LMS to support sustainable learning.</li></ul><p><strong>Content Development and Program Support</strong></p><ul><li>Use tools such as iSpring, Microsoft 365 applications, and multimedia platforms to create engaging, modern learning experiences.</li><li>Assess existing content libraries and determine what needs to be updated, expanded, or newly created.</li><li>Support end-user training requests, onboarding, one-off sessions, and corporate application education.</li></ul><p><strong>Adoption and Change Enablement</strong></p><ul><li>Partner with the OCM Lead to align training approaches with communication, engagement, and adoption activities.</li><li>Support the development of Copilot change programs including training materials, reinforcement strategies, and success metrics.</li><li>Coach and guide change champions to strengthen internal training capability and support departmental engagement.</li><li>Assist during go-live and hypercare periods by supporting users, answering questions, and reinforcing correct usage.</li></ul><p><strong>Stakeholder Engagement</strong></p><ul><li>Work directly with SMEs, project managers, executives, and end users to gather requirements and ensure training materials are accurate and relevant.</li><li>Maintain strong relationships with internal clients and promote a positive learning culture.</li><li>Represent the Digital Transformation team in a front-facing capacity, delivering polished and engaging sessions.</li></ul>
We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
<p>Accounts Receivable Specialist – Join a Collaborative, High-Impact Accounting Team!</p><p><br></p><p>Do you thrive in a fast-paced environment and excel at keeping accounts organized and accurate? Our Abbotsford client is a well established and respected company with an opening for an Accounts Receivable Specialist to play a vital role in their accounting department. If you’re driven, detail-oriented, and committed to delivering exceptional service, this opportunity is for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Timely and accurate entry of accounts receivable for multiple entities</p><p>• Ensure completeness and accuracy of new customer information alongside the sales team</p><p>• Maintain up-to-date customer files, contacts, discounts, delivery, and payment schedules</p><p>• Process invoices, payments, and bank deposits quickly and efficiently</p><p>• Respond to customer and staff inquiries professionally and promptly</p><p>• Generate and prepare month-end customer statements and sales/AR statistical reports</p><p>• Reconcile accounts receivable and investigate discrepancies</p><p>• Manage credit card payments, special credits, and inventory sales price updates</p><p>• Prepare cross-border sales documents, including regulatory compliance paperwork</p><p>• Assist with accounting relief during holidays and other assigned tasks</p><p><br></p><p><br></p>
<p><strong>Legal Assistant (Corporate/Transactional)</strong></p><p><strong>The Opportunity</strong></p><p>We are seeking a dedicated professional to provide comprehensive support for a legal team. This role balances high-level administrative management with technical transactional work and financial oversight. The ideal candidate thrives in a high-volume environment where precision and discretion are paramount.</p><p><strong>Core Responsibilities</strong></p><p><strong>1. Practice & Workflow Coordination</strong></p><ul><li><strong>Onboarding & Offboarding:</strong> Manage the full file lifecycle, including conflict checks, client intake (KYC/Source of Funds), and systematic archiving.</li><li><strong>Operational Support:</strong> Coordinate complex calendars, schedule meetings, manage contact lists, and maintain bring-forward systems.</li><li><strong>Communications:</strong> Serve as a primary point of contact for clients via phone and email; manage mail distribution and expense reporting.</li></ul><p><strong>2. Transactional & Document Production</strong></p><ul><li><strong>Document Management:</strong> Draft, format, and edit agreements, spreadsheets, reports, and correspondence.</li><li><strong>Closing Support:</strong> Coordinate the execution of documents, prepare digital closing books, and manage trust-related paperwork.</li><li><strong>Due Diligence:</strong> Conduct necessary property and corporate searches via provincial registries and online databases.</li></ul><p><strong>3. Financial Administration</strong></p><ul><li><strong>Billing Lifecycle:</strong> Oversee the billing process from WIP reporting and pre-bill editing to final issuance and digital filing.</li><li><strong>Account Management:</strong> Monitor outstanding accounts receivable and conduct professional follow-ups on balances.</li><li><strong>Trust Accounting:</strong> Process trust-related documentation for closings and invoice payments.</li></ul><p><strong>4. Collaborative Support</strong></p><ul><li>Provide coverage for other team members and assist with shared reception duties as required.</li></ul>
<p><strong>Role Overview</strong></p><p>Our client is a long‑established food manufacturer with a premium product line and a vertically integrated global supply chain. They are seeking a senior-level Brand & Packaging Design Specialist to support packaging execution, marketing collateral, product photography, and event preparation on a part‑time basis. This is a hybrid role with approximately half a day per week onsite in Richmond, primarily for packaging reviews, asset handoffs, cross-functional alignment, and occasional event prep.</p><p><br></p><p>The engagement averages 30 hours per month, with heavier workload during peak season (January–March) due to trade shows, new product launches, and marketing events. The contractor will manage their own schedule while meeting deadlines and proactively planning ahead. This is not a pure design role, the ideal candidate is hands-on in packaging design, but also highly organized, meticulous, and comfortable coordinating marketing tasks, supporting events, and collaborating across multiple internal teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the full packaging design lifecycle, from initial concepts through revisions and final print‑ready files.</li><li>Develop frequently refreshed marketing collateral, including sales sheets, pitch decks, and trade show materials.</li><li>Perform advanced product photo editing, retouching, and color grading.</li><li>Plan and support product photo and video shoots, including pre‑production prep and coordination with internal teams.</li><li>Assist with visual and physical preparation for tasting events, trade shows, and marketing initiatives.</li><li>Collaborate with Marketing Lead, Sales, QA/Production, and Executive Leadership to ensure design alignment and accuracy.</li><li>Maintain zero‑error standards for all design output — labels, nutrition facts, product claims, and typographic details.</li></ul>
<p>We are looking for a highly motivated Customer Experience Specialist to join a team on a contract basis in Markham, Ontario. In this role, you will focus on delivering exceptional service to our customers while ensuring accurate order processing and efficient returns management. This position is ideal for someone with a strong attention to detail, excellent communication skills, and a customer-first mindset.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders, ensuring seamless order entry from receipt to fulfillment.</p><p>• Verify and coordinate order details with relevant departments to guarantee timely delivery.</p><p>• Manage product returns efficiently, maintaining detailed records and resolving any return-related issues.</p><p>• Provide personalized support to customers by addressing inquiries and offering effective solutions.</p><p>• Build strong customer relationships through consistent, high-quality service.</p><p>• Collaborate with inventory, shipping, and other teams to streamline operations and enhance customer satisfaction.</p><p>• Utilize order management systems and software tools to maintain accuracy and efficiency.</p><p>• Troubleshoot and resolve complaints promptly, ensuring a positive resolution for the customer.</p><p>• Contribute to the company’s commitment to operational excellence and outstanding service.</p><p>• Adapt to changing priorities and tasks to support team and business needs.</p>
