It Support Specialist Jobs

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Technical Support Engineer: II

Toronto, ON
remote
Temporary
30 - 40 CAD / Hourly
We are seeking a Technical Support Engineer with 4+ years of experience providing technical support across enterprise environments. The ideal candidate will have strong experience supporting applications, hardware, Microsoft technologies, and end-user computing environments. This role requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. This is fully remote 6 month contract to start opportunity, for our client in Toronto, Ontario. Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices.
2026-10-30T00:00:00Z

Technical Analyst

Markham, ON
onsite
Temporary
23.75 - 27.5 CAD / Hourly
We are looking for a Technical Analyst to join our team on a Contract basis in Markham, Ontario. This role supports day-to-day IT operations by maintaining end-user technology, resolving technical issues, and helping ensure stable, secure service delivery across desktop and infrastructure environments. The successful candidate will bring strong hands-on support experience, sound troubleshooting skills, and the ability to contribute to service improvement and technical planning. Responsibilities: • Provide first- and second-level technical support to employees by diagnosing issues, restoring service, and guiding users through effective solutions. • Install, configure, and maintain desktops, laptops, mobile devices, and related IT infrastructure in alignment with established operational and security standards. • Monitor the performance and reliability of hardware, software, and connected systems to identify risks and address issues before they affect business operations. • Manage service requests and incident tickets by prioritizing work, documenting findings, and following defined support processes through to resolution. • Carry out technical validation and operational testing to confirm that systems, devices, and configurations perform as expected. • Investigate recurring incidents and underlying technical problems, determine root causes, and support timely corrective action. • Contribute to the design and ongoing enhancement of technical components within the support environment, including capacity planning and optimization activities. • Help maintain consistent service delivery by documenting solutions, updating the knowledge base, and sharing practical insights that improve support effectiveness. • Assess technical considerations such as system availability and security impacts when reviewing support needs or proposed changes within the area of expertise.
2026-11-02T00:00:00Z

IT Systems Administrator

New Westminster, BC
onsite
Permanent
90000 - 100000 CAD / Yearly
This is a steady, long-term position as a Systems Administration with a public-sector organization. In this role, you’ll be working across a wide-range of technologies, related to Windows, Hyper-V, M365, MS Azure, networking, security and server administration. In this position, you’ll be responsible for day-to-day operations of a wide range of systems. You’ll also be working on several projects related to systems upgrades and migrations. This is a full-time position, and includes a competitive base salary, government pension, paid vacation and extended health and dental benefits. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-10-14T00:00:00Z

Implementation Specialist

North Vancouver, BC
remote
Permanent
75000 - 95000 CAD / Yearly
Our client, A leading provider of enterprise software solutions for the construction industry is seeking an Implementation/Onboarding Specialist to help customers successfully implement, learn, and optimize their use of ERP system. This role serves as a trusted partner throughout the full customer journey, including implementation, configuration, training, data conversion, testing, go-live, and post-implementation support. The specialist will develop deep product expertise, provide best-practice guidance, troubleshoot issues, assess customer readiness, and deliver training to a variety of stakeholders including accounting, payroll, operations, and leadership teams. This is a remote role with travel throughout the United States and Canada, including customer site visits, internal meetings, and the annual user conference.
2026-10-27T00:00:00Z

Operations Specialist

Woodbridge, ON
onsite
Permanent
80000 - 120000 CAD / Yearly
We are looking for an Operations Specialist to support the day-to-day flow of inventory, purchasing, logistics, and order execution for a growing product-based business in Woodbridge, Ontario. This position plays a key role in keeping stock levels aligned with demand, coordinating inbound shipments, and ensuring orders are fulfilled accurately across multiple warehouse locations. The successful candidate will also help strengthen operational processes, improve service outcomes, and provide leadership to a team focused on efficient, customer-centred execution. Responsibilities: • Direct inventory planning and replenishment activities across several warehouse sites to maintain product availability and balanced stock levels. • Generate and manage purchase orders using demand patterns, forecasts, and replenishment needs while following up on open orders and incoming shipments. • Coordinate international and domestic freight activity by working with suppliers, forwarders, customs partners, and warehouses to keep goods moving on schedule. • Monitor inbound deliveries and resolve issues involving delays, shortages, damaged freight, or order discrepancies before they affect operations. • Oversee order processing from initial receipt through final delivery, ensuring dealer and customer shipments are completed accurately and on time. • Manage operational support related to returns, warranty matters, product replacements, credits, and complex service escalations. • Review inventory performance to identify surplus, slow-moving stock, and opportunities to improve warehouse flow, freight spending, and fulfilment efficiency. • Strengthen workflows, documentation, and reporting across purchasing, inventory control, logistics, and customer service to reduce manual effort and improve consistency. • Establish and track operational performance measures tied to stock accuracy, shipping performance, freight activity, returns, and service quality. • Lead, coach, and develop an operations and customer service team by setting clear expectations, building accountability, and promoting cross-training.
2026-10-07T00:00:00Z

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