We are looking for an IT Support Specialist to provide dependable technical assistance for retail operations in North York, Ontario. This position supports both on-site and remote employees, helping maintain stable end-user systems, core Microsoft environments, and essential store hardware. The ideal candidate brings strong troubleshooting ability, practical infrastructure knowledge, and experience supporting business-critical technology in a fast-paced setting.<br><br>Responsibilities:<br>• Deliver day-to-day technical support to office-based and remote staff, resolving hardware, software, and access-related issues in a timely manner.<br>• Administer and support Microsoft 365 services, including user account setup, permissions, and end-user troubleshooting across core applications.<br>• Maintain and support Microsoft Azure and Windows server environments, while assisting with system performance, user connectivity, and platform reliability.<br>• Diagnose and resolve issues involving Windows 10 and Windows 11 devices, as well as systems operating in Windows Server 2012, 2016, and 2019 environments.<br>• Provide support for desktops, laptops, servers, and retail technology such as touch displays, receipt printers, barcode scanners, and other peripheral equipment.<br>• Manage and troubleshoot network-connected printers and related printing issues across business and retail locations.<br>• Assist with infrastructure support activities involving VLANs, routing, switching, secure tunnelling, firewall rules, and remote connectivity tools.<br>• Contribute to virtualization and backup operations, including support for Hyper-V environments and Veeam backup and recovery processes when required.
<p>Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing first-line support to employees, addressing hardware, software, and network issues.</p><p><br></p><p>In addition, the IT Support Specialist will also be instrumental in setting up and configuring devices, maintaining user accounts, and collaborating with IT teams to implement system updates.</p><p><br></p><p>This 4-month contract position has the potential to extend, and includes free staff accommodation (private apartment, not shared).</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Offer first-tier IT support, resolving inquiries related to hardware, software, and network problems</li><li>Diagnose and troubleshoot technical issues, ensuring timely resolution or escalation to specialized IT teams</li><li>Set up and configure employee devices, such as laptops, desktops, mobile devices, and printers</li><li>Manage and maintain user accounts, access permissions, and security protocols</li><li>Collaborate with the IT team to implement system updates, migrations, and enhancements</li><li>Document IT processes, solutions, system configurations, and user guides to build a robust knowledge base</li><li>Monitor system performance and proactively address potential issues to minimize downtime</li><li>Support IT projects, including system rollouts and process automation initiatives</li><li>Develop training materials and provide user training for new systems and tools</li><li>Ensure systems adhere to security best practices and compliance requirements, implementing measures to protect sensitive information</li><li>Perform other job-related duties as assigned.</li></ul><p><br></p>
<p>We are looking for a Desktop Support Analyst to provide reliable technical assistance to employees in Brampton, Ontario. In this role, you will support day-to-day end-user computing needs, maintain core desktop and account administration processes, and help keep workplace technology secure and efficient. This opportunity is well suited to someone who enjoys solving technical issues, supporting a diverse user base, and contributing to stable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical support for desktops, laptops, mobile devices, printers, and other workplace hardware used by employees.</p><p>• Investigate and resolve service desk tickets, user requests, and technical incidents in a timely and thorough manner.</p><p>• Diagnose issues involving operating systems, business applications, hardware components, printing, and remote connectivity, escalating more complex problems when needed.</p><p>• Set up, update, and retire user accounts, access rights, and group memberships while maintaining compliance with organizational security standards.</p><p>• Assist with employee onboarding and offboarding by preparing equipment, configuring access, and ensuring account changes are completed accurately.</p><p>• Install, configure, and maintain desktop equipment, operating systems, software packages, and patches across the end-user environment.</p><p>• Track IT assets, keep support records current, and help coordinate device replacements and hardware lifecycle activities.</p><p>• Provide support for Microsoft 365 tools, Active Directory administration, password issues, and basic backup or recovery tasks.</p><p>• Troubleshoot network and remote access problems involving Wi-Fi, internet connectivity, switches, routers, wireless access points, and related infrastructure.</p><p>• Contribute to technical documentation, knowledge articles, and continuous improvement initiatives while promoting safe computing practices across the organization</p>
<p>This is a steady, long-term position as a Systems Administration with a public-sector organization. In this role, you’ll be working across a wide-range of technologies, related to Windows, Hyper-V, M365, MS Azure, networking, security and server administration. </p><p>In this position, you’ll be responsible for day-to-day operations of a wide range of systems. You’ll also be working on several projects related to systems upgrades and migrations. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, government pension, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Our client, A leading provider of enterprise software solutions for the construction industry is seeking an <strong>Implementation/Onboarding Specialist</strong> to help customers successfully implement, learn, and optimize their use of ERP system. This role serves as a trusted partner throughout the full customer journey, including implementation, configuration, training, data conversion, testing, go-live, and post-implementation support. The specialist will develop deep product expertise, provide best-practice guidance, troubleshoot issues, assess customer readiness, and deliver training to a variety of stakeholders including accounting, payroll, operations, and leadership teams. This is a remote role with travel throughout the United States and Canada, including customer site visits, internal meetings, and the annual user conference.</p><p><br></p><p><br></p><p><br></p>
We are looking for an Operations Specialist to support the day-to-day flow of inventory, purchasing, logistics, and order execution for a growing product-based business in Woodbridge, Ontario. This position plays a key role in keeping stock levels aligned with demand, coordinating inbound shipments, and ensuring orders are fulfilled accurately across multiple warehouse locations. The successful candidate will also help strengthen operational processes, improve service outcomes, and provide leadership to a team focused on efficient, customer-centred execution.<br><br>Responsibilities:<br>• Direct inventory planning and replenishment activities across several warehouse sites to maintain product availability and balanced stock levels.<br>• Generate and manage purchase orders using demand patterns, forecasts, and replenishment needs while following up on open orders and incoming shipments.<br>• Coordinate international and domestic freight activity by working with suppliers, forwarders, customs partners, and warehouses to keep goods moving on schedule.<br>• Monitor inbound deliveries and resolve issues involving delays, shortages, damaged freight, or order discrepancies before they affect operations.<br>• Oversee order processing from initial receipt through final delivery, ensuring dealer and customer shipments are completed accurately and on time.<br>• Manage operational support related to returns, warranty matters, product replacements, credits, and complex service escalations.<br>• Review inventory performance to identify surplus, slow-moving stock, and opportunities to improve warehouse flow, freight spending, and fulfilment efficiency.<br>• Strengthen workflows, documentation, and reporting across purchasing, inventory control, logistics, and customer service to reduce manual effort and improve consistency.<br>• Establish and track operational performance measures tied to stock accuracy, shipping performance, freight activity, returns, and service quality.<br>• Lead, coach, and develop an operations and customer service team by setting clear expectations, building accountability, and promoting cross-training.