<p>Our client is seeking a <strong>Customer Service Representative</strong> to join their team for a contract role in Morinville, Alberta. This position involves engaging with citizens to promote e-billing services, handling inquiries, and maintaining accurate records. </p><p><strong>Responsibilities:</strong></p><ul><li>Contact citizens to promote e-billing and provide information.</li><li>Track responses and progress using Microsoft Excel.</li><li>Address objections professionally and guide conversations effectively.</li><li>Distribute e-billing forms and document agreements.</li><li>Follow up with non-respondents.</li><li>Handle inbound calls, emails, and data entry.</li><li>Schedule appointments, manage order entry, and support administrative tasks.</li></ul>
<p>We are looking for an Client Care Coordinator to join our clients team in Surrey, British Columbia, on a long-term contract basis. This position requires someone who is detail-oriented, organized, and capable of managing client interactions while providing exceptional administrative support. You will play a key role in maintaining smooth office operations and contributing to the success of two clinic locations. (Must be able to commute to both sites on a varying schedule) </p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and greet clients in a detail-oriented and welcoming manner.</p><p>• Manage complex billing processes, including government regulations, funding claims, and medical insurance billing.</p><p>• Schedule and confirm client appointments, ensuring accuracy and timeliness.</p><p>• Build and maintain strong relationships with clients to support business growth.</p><p>• Assist walk-in clients and provide excellent customer service.</p><p>• Maintain and organize physical files and handle paper-based administrative tasks.</p><p>• Support marketing efforts by managing call lists and campaigns.</p><p>• Coordinate service appointments and testing sessions for clients.</p><p>• Learn and adapt to internal systems and processes to ensure efficiency.</p>
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
<p>Are you passionate about managing receivables and building strong client relationships? Our agency is seeking an experienced Collections Specialist to join a large, well-established manufacturing organization in Canada. If you have a keen eye for detail, excellent communication skills, and thrive in a fast-paced, high-volume environment, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full collections cycle for a portfolio of customer accounts, ensuring timely payments and minimizing delinquency.</li><li>Communicate with customers via phone, email, and written correspondence to resolve outstanding invoices and payment disputes.</li><li>Coordinate internally with sales, customer service, and finance to investigate and resolve account issues.</li><li>Monitor aging reports, identify delinquent accounts, and escalate unresolved matters as appropriate.</li><li>Prepare and maintain accurate documentation of collection activities and status updates in the ERP system.</li><li>Recommend process improvements with the goal of optimizing cash flow and reducing days sales outstanding (DSO).</li><li>Ensure compliance with all relevant laws and regulations regarding collections and credit management.</li></ul><p><br></p>
<p>Are you a customer-focused sales professional who thrives in a fast-paced, technical environment? </p><p><br></p><p>Our client, a well-established leader in the pre-engineered building solutions industry, is looking for a driven Inside Sales Representative to join their growing team. This role is ideal for someone who is highly organized, solutions-oriented, and motivated to contribute to a reputable and long-standing business.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Inside Sales Representative, you will play a key role in supporting customers, preparing quotations, coordinating project details, and assisting the external sales team. You will be working closely with contractors, builders, and internal departments to ensure accurate information flow and a seamless sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound inquiries and provide product information, pricing, and availability.</li><li>Prepare and follow up on quotes, proposals, and project documentation.</li><li>Coordinate closely with engineering, estimating, and production teams to ensure project accuracy and timelines.</li><li>Build strong relationships with customers by providing timely, professional, and knowledgeable support.</li><li>Track leads, sales opportunities, and project information using CRM tools.</li></ul>
We are looking for an experienced Collections Specialist to join our team in Mississauga, Ontario. In this long-term contract role, you will be responsible for managing full-cycle collections, ensuring accounts are up-to-date, and maintaining strong relationships with clients. This position offers an opportunity to utilize your expertise in accounts receivable and collections processes within the security industry.<br><br>Responsibilities:<br>• Manage full-cycle collections processes, including contacting clients and resolving payment issues.<br>• Handle accounts receivable tasks, ensuring timely payment of invoices and maintaining accurate records.<br>• Communicate with clients to address delinquent accounts and negotiate payment arrangements.<br>• Process payments efficiently and ensure proper documentation.<br>• Maintain and update account information in relevant systems.<br>• Address billing discrepancies and resolve issues to ensure client satisfaction.<br>• Conduct B2B collections to recover outstanding amounts from businesses.<br>• Monitor credit limits and payment terms to prevent overdue accounts.<br>• Provide excellent customer service while handling sensitive financial matters.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
We are looking for an Accounts Receivable Specialist to join our team on a contract basis in Mississauga, Ontario. This role is ideal for someone with a strong attention to detail and a solid background in accounts receivable and cash application processes. You will play a key role in ensuring the accurate management of client payments and maintaining smooth financial operations.<br><br>Responsibilities:<br>• Accurately apply cash receipts to the appropriate company, business line, and customer accounts.<br>• Review and verify bank transactions to ensure proper posting of client payments.<br>• Conduct regular follow-ups and reminders for collections while maintaining clear and effective communication with clients.<br>• Prepare and analyze aging reports, providing detailed commentary and insights for management review.<br>• Process journal entries and reconcile financial data using Excel and accounting systems.<br>• Manage a portfolio of approximately 500 active customer accounts, ensuring timely updates and accuracy.<br>• Collaborate with internal teams to optimize accounts receivable workflows and cash application processes.<br>• Identify and resolve discrepancies or posting errors independently, maintaining precision in all financial records.<br>• Provide support for month-end activities and assist with ad-hoc reporting requirements.
<p>Our client is seeking a Cash Application Specialist to support their Canadian operations in Calgary within the Oil & Gas Services industry. This long-term contract role focuses on high-volume payment processing, cash reconciliation, and cross-team collaboration.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Apply and reconcile payments using manual and automated tools (e.g., GetPaid)</li><li>Investigate unapplied cash and resolve discrepancies</li><li>Coordinate with collections and banking teams on payment issues</li><li>Generate and troubleshoot reports using Excel and Power Query</li><li>Manage cash activity across multiple bank accounts and entities</li><li>Use systems such as J.D. Edwards, Infosys, and Great Plains Dynamics</li></ul><p><br></p>
<p>Our Edmonton-based client is seeking an OCM Specialist to support different initiatives across the organization. The ideal candidate is hands-on, detail-oriented, and skilled at turning complex change initiatives into clear, approachable content for employees at all levels.</p><p><br></p><p>Responsibilities</p><ul><li>Assist in developing and rolling out communication strategies and key messaging.</li><li>Partner with stakeholders to encourage adoption and minimize resistance.</li><li>Create engaging training and support materials tailored for diverse employee groups.</li><li>Help prepare and deliver workshops, Q& A sessions, and training sessions.</li><li>Work closely with leadership to ensure change messages are aligned and effective.</li><li>Maintain ongoing content streams (refresher courses, tip sheets, etc.) to reinforce adoption.</li><li>Provide hands-on support to employees during transition activities.</li></ul>
<p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
We are looking for a detail-oriented Claims Admin to join our team on a contract basis in Thornhill, Ontario. In this role, you will be instrumental in managing claims and distribution reports while driving operational improvements. This position is ideal for someone who excels in a dynamic environment and is dedicated to enhancing administrative processes.<br><br>Responsibilities:<br>• Prepare and maintain comprehensive reports related to claims and distribution across various business lines.<br>• Develop and enhance reporting tools and processes using Microsoft applications, ensuring accuracy and efficiency.<br>• Handle operational requests from different business areas, identifying and implementing improvements to streamline workflows.<br>• Collaborate with stakeholders to gather requirements, provide updates, and present findings, making adjustments based on feedback.<br>• Organize and route incoming correspondence to the appropriate departments to ensure timely processing.<br>• Provide regular updates to the Operations Specialist lead on progress and accountabilities related to assigned tasks.
<p>Our client is seeking a <strong>Supply Chain Specialist</strong> to join their team for a contract role in<strong> </strong>Calgary, Alberta. This position supports procurement and contracting for complex services and materials within the energy sector, ensuring effective sourcing, negotiation, and supplier performance management.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage contracting for high-value services (engineering, civil, drilling, consulting, and related areas).</li><li>Conduct contractor pre-qualifications and manage competitive bidding processes.</li><li>Develop sourcing strategies, bid lists, and scopes of work with internal stakeholders.</li><li>Prepare and issue RFIs, RFQs, and RFPs.</li><li>Lead negotiations and finalize contracts, including frame agreements and change orders.</li><li>Monitor contractor performance, resolve claims, and drive continuous improvement.</li><li>Analyze market conditions and provide category insights.</li><li>Prepare procurement reports and supplier evaluations for headquarters.</li></ul>
<p>We are looking for a dedicated Environmental Health & Safety Specialist to join our client in London, Ontario. This role involves ensuring compliance with health, safety, and environmental regulations while actively contributing to the development and improvement of safety processes. The ideal candidate will play a key role in maintaining workplace safety standards and fostering a culture of continuous improvement.</p><p><br></p><p><strong>Job Title: Health, Safety & Environment Specialist</strong></p><p><strong>Essential Responsibilities:</strong></p><ul><li>Support the HS& E Manager in ensuring the Health, Safety, and Environment (HS& E) plan and related processes are properly implemented and adhered to at all times.</li><li>Apply HS& E tools, requirements, and processes to day-to-day project and worksite activities.</li><li>Assist in developing and improving HS& E processes through lessons learned, team feedback, and monitoring emerging trends.</li><li>Maintain accurate records of safety inspections, incident reports, training records, and corrective actions.</li><li>Collect data from HS& E events, inspections, and audits to analyze performance, identify trends, and recommend improvements.</li><li>Prepare regular reports detailing safety performance indicators and trends, clearly communicating results to stakeholders.</li><li>Participate in hazard assessments, inspections, and quality audits to ensure compliance with HS& E plans and requirements.</li><li>Support the incident investigation process, including assisting with incident notifications.</li></ul><p><br></p>
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. </p><p> </p><p>Our Crown Corporation client seeks a bilingual Procurement Specialist for a six-month contract. In this role you will will manage a wide range of procurement and contract activities.</p><p><br></p><p><strong>The Procurement Specialist’s duties will include: </strong></p><p>-Planning, organizing, directing, controlling, and evaluating procurement and contract activities</p><p>-Managing compliance with organizational terms & conditions, cost, and work statement including performance contracts</p><p>-Preparing Request for Proposal (RFP) packages</p><p>-Soliciting proposals and responding to queries from bidders</p><p>-Developing work statements, technical specifications, and evaluation criteria</p><p>-Other duties as required</p>
<p><strong>Our client in the Crown Corp industry is looking to add a Senior Specialist, Total Rewards to their HR team. This is a full-time/permanent role.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (89-111K)</p><p>-Full benefits + pension</p><p>-4 weeks vacation + 3 weeks sick time off</p><p>-HSA/Wellness</p><p>-Hybrid + flex hours</p><p>-Excellent team and manager</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and implement pay equity, pension, benefits, and recognition reward policies aligned with organizational strategies and regulatory requirements.</p><p>• Manage compensation programs, including salary adjustments, merit increases, bonuses, and employee recognition initiatives.</p><p>• Provide expert advice and coaching to HR teams and business leaders regarding total rewards programs.</p><p>• Assess and refine total rewards strategies to ensure alignment with business objectives and workforce needs.</p><p>• Oversee system ownership and maintenance, ensuring tools and reporting mechanisms support organizational goals.</p><p>• Monitor and ensure compliance with governance standards, including regular reporting to regulatory bodies.</p><p>• Design and deliver educational programs on pay equity, retirement planning, and recognition rewards for employees and management.</p><p>• Develop communication materials such as booklets, intranet updates, and total rewards statements.</p><p>• Prepare executive-level briefings and presentations on program performance and strategic initiatives.</p><p>• Utilize analytics to evaluate compensation offerings and support data-driven decision-making.</p>
<p>Our client is seeking an experienced Payroll Specialist to join their organization on a contract basis in Ottawa, Ontario. In this role, you will be responsible for managing full-cycle payroll processes for approximately 800 employees while ensuring accuracy and compliance with all regulations. This position offers an excellent opportunity to apply your expertise in payroll systems and financial functions within the non-profit sector.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process full-cycle payroll for a workforce of approximately 800 employees, ensuring accuracy and timeliness.</p><p>• Prepare and issue T4 forms and other required payroll documentation.</p><p>• Reconcile payroll accounts to maintain accurate financial records.</p><p>• Verify employee information and ensure compliance with all applicable requirements.</p><p>• Utilize payroll systems such as ADP Workforce Now and Ceridian Dayforce to manage payroll operations.</p><p>• Handle benefit administration and tax reporting as part of payroll functions.</p><p>• Collaborate with internal teams to address payroll-related inquiries and resolve discrepancies.</p><p>• Maintain confidentiality and adhere to all regulatory standards related to payroll and employee data.</p><p>• Generate detailed payroll reports and provide insights to support organizational decision-making.</p><p>• Stay updated on payroll regulations and best practices to ensure compliance.</p>
<p><strong>The Company</strong></p><p>Our hospitality client based in downtown Montreal is looking for a Web Analytics Implementation Specialist for an 11 month contract. This is a hybrid opportunity, working in office 1 day per week and 4 days work from home. </p><p><br></p><p><strong>The Position</strong></p><p>The Web Analytics Implementation Specialist will manage tagging operations, data collection, and analytics platform maintenance across our digital properties. This role plays a critical part in enabling accurate, compliant, and scalable data capture to support business insights, product development, and feature launches.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and maintenance of client-side and server-side tagging across company websites.</li><li>Ensure accurate and reliable data collection for new feature launches and ongoing site enhancements.</li><li>Own execution and governance of Google Tag Manager (GTM), both client-side and server-side.</li><li>Build, test, deploy, and maintain GTM tags, triggers, variables, and templates in alignment with architectural and governance standards.</li><li>Translate business and product requirements into clear technical specifications for tagging and data layer implementations.</li><li>Partner closely with in-house developers during agile sprints to integrate and validate tracking solutions.</li><li>Conduct comprehensive QA for all tracking implementations using GTM Preview, browser developer tools, and other validation methods.</li><li>Identify, troubleshoot, and resolve data accuracy and implementation issues in a timely manner.</li><li>Maintain detailed documentation in Confluence, including tagging logic, GTM configurations, and data layer specifications.</li><li>Build and manage an internal knowledge base to reduce dependencies and single points of failure.</li><li>Provide ongoing support and maintenance for GA4, GTM, and BigQuery exports.</li><li>Manage and prioritize the analytics implementation backlog.</li></ul><p><br></p><p><br></p>
<p>We are seeking a Family Lawyer to join our client's team in Toronto, Ontario. In this role, you will provide expert legal counsel and support across all areas of family law, delivering customized solutions to help clients achieve their goals. The ideal candidate is committed to offering compassionate, client-centered service while navigating complex legal issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Represent clients in family law matters such as divorce, child custody, spousal support, and property division.</li><li>Draft and review legal agreements, including marriage contracts, cohabitation agreements, and adoption applications.</li><li>Deliver strategic advice to clients by evaluating their objectives and proposing options in line with family law requirements.</li><li>Negotiate settlements and help mediate disputes with the aim of securing positive outcomes for clients.</li><li>Perform in-depth legal research to keep informed on updates and developments in family law.</li><li>Advocate for clients in court, presenting arguments and evidence effectively.</li><li>Collaborate with colleagues and external professionals to ensure thorough legal support for each case.</li><li>Build lasting relationships with clients, showing empathy and understanding throughout the process.</li><li>Manage case files efficiently, maintain accurate documentation, and meet all deadlines.</li><li>Uphold legal standards and ethical practices in all aspects of family law.</li></ul><p><br></p>
<p>We are looking for an experienced and innovative Marketing Specialist to join our client's team on a contract basis. In this role, you will be responsible for driving strategic marketing initiatives and executing campaigns that resonate with both B2C and B2B audiences. This position is based in Toronto, Ontario, with travel required up to 50% of the time.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive marketing calendar, aligning campaigns with organizational objectives for both consumer and business audiences.</p><p>• Plan and oversee marketing projects, ensuring timely delivery and adherence to brand standards.</p><p>• Monitor and analyze key performance metrics, using data insights to optimize content and strategies.</p><p>• Conduct customer surveys and translate feedback into actionable marketing tactics to improve engagement.</p><p>• Manage end-to-end marketing campaigns, including coordinating with contractors and collaborators to ensure seamless execution.</p><p>• Create visually appealing assets and edit video content to support social media and advertising efforts.</p><p>• Oversee the growth and management of social media channels, including TikTok, Instagram, LinkedIn, Pinterest, and YouTube.</p><p>• Foster community engagement through proactive interactions on platforms like Facebook Groups.</p><p>• Execute targeted advertising campaigns for both B2C and B2B audiences to drive brand awareness and market performance.</p>
We are looking for an experienced Manager, Tax and Assurance to join a dynamic public practice firm in Winnipeg, Manitoba. In this leadership role, you will oversee key tax and assurance functions, working directly with clients across diverse industries. This position offers the opportunity to mentor less experienced staff, manage complex engagements, and contribute to the firm’s ongoing growth and success.<br><br>Responsibilities:<br>• Oversee assurance engagements, including review and compilation tasks, ensuring compliance with high standards.<br>• Manage corporate and personal tax compliance, planning, and advisory projects to meet client needs.<br>• Review and finalize financial statements, working papers, and tax returns prepared by team members for accuracy and completeness.<br>• Provide expert guidance on Canadian accounting standards and tax regulations, ensuring technical excellence.<br>• Build and maintain strong client relationships through proactive communication and high-quality service delivery.<br>• Supervise, mentor, and support the development of less experienced staff members.<br>• Identify opportunities to streamline internal processes and enhance overall client service.<br>• Collaborate with partners on business development initiatives and contribute to firm-wide strategies.
<p>Our client is looking for an experienced Payroll Specialist to join their team on a contract basis in New Westminster, British Columbia. This role requires a detail-oriented individual who can efficiently manage payroll processes, perform year-end reconciliations, and ensure compliance with financial regulations. You will be working in a dynamic environment, supporting a range of payroll functions for a diverse employee base.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll for approximately 750 employees, including hourly and salaried staff, across multiple pay cycles.</p><p>• Perform year-end payroll reconciliations, including CPP, EI, and T4 accuracy checks.</p><p>• Collaborate with the accounting team to ensure payroll reconciliation aligns with fiscal year-end reporting.</p><p>• Manage biweekly and weekly payroll cycles for non-unionized employees, with attention to compliance and accuracy.</p><p>• Ensure dental codes and other benefit-related details are correctly reflected in T4 reporting.</p><p>• Provide payroll support for hospitality employees, including casual staff, and address any discrepancies.</p><p>• Handle payroll functions for unionized care home employees, ensuring adherence to specific pay group requirements.</p><p>• Utilize payroll and accounting software such as ADP Workforce Now and Ceridian Dayforce to streamline processes.</p><p>• Maintain accurate records and resolve any payroll-related inquiries promptly.</p><p>• Monitor and enforce compliance with provincial payroll regulations and standards.</p>
<p><strong>About the Role</strong></p><p>We are seeking an experienced and strategic Marketing Manager to lead the Canadian marketing initiatives for a global leader in material-handling equipment. This position will oversee the development and execution of regional marketing programs supporting eight full-service branches across Ontario and Quebec, enhancing brand awareness and driving lead generation for material handling solutions such as electric forklifts, reach trucks, and warehouse systems.</p><p>Reporting to the General Manager – Sales and Marketing, you will collaborate closely with cross-functional teams and manage a Marketing Project Specialist, while partnering with our US-based global marketing team and external agencies.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Strategic Execution:</strong> Develop, implement, and measure comprehensive marketing strategies to engage targeted customer segments, optimizing ROI across top and bottom funnel activities.</li><li><strong>Program Leadership:</strong> Drive regional campaigns, digital initiatives, and support brand awareness while overseeing all aspects of the Canadian corporate website.</li><li><strong>Team & Project Management:</strong> Manage and mentor the Marketing Project Specialist, ensuring effective internal and external communications, while delivering marketing projects on time and within budget.</li><li><strong>Performance Tracking:</strong> Evaluate marketing program results, report on key metrics, and recommend continuous improvements for management review.</li><li><strong>Budget Ownership:</strong> Oversee a $300K CAD annual marketing budget, working with external agencies (currently Google Ads support) to maximize value and efficiency.</li><li><strong>Collaboration:</strong> Align marketing activities with sales objectives and operations, maintaining open communication with the US global team, navigating approval processes as needed.</li><li><strong>Departmental Excellence:</strong> Advocate for the Marketing Department’s mission, vision, and values throughout project development.</li><li><strong>Employee Development:</strong> Train, counsel, and handle compensation recommendations and review for direct reports.</li></ul><p> </p><p> </p><p><br></p>
<p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
