Customer Service Specialist Jobs

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Customer Service Representative

Burlington, ON
onsite
Temporary
20 - 23 CAD / Hourly
We are looking for a Customer Service Representative to join our branch team on a contract basis. In this member-facing role, you will provide attentive day-to-day support while assisting with routine banking and administrative activities in a low-volume branch environment. This opportunity is well suited to someone who communicates clearly, understands core banking processes, and enjoys delivering reliable service to members. Responsibilities: • Welcome members at the branch and respond to inquiries with a detail-oriented, service-focused approach • Assist with everyday banking support by handling transactions and addressing questions related to credit, debit, and general account services • Support branch operations through administrative tasks such as document preparation, data entry, appointment coordination, and record maintenance • Manage inbound calls and email correspondence promptly, ensuring member requests are directed and resolved efficiently • Work closely with branch colleagues to help maintain smooth daily operations and consistent member service • Use Microsoft Word and Excel to prepare forms, update information, and complete routine reporting as needed • Process service requests accurately while following established banking procedures and compliance requirements
2026-10-15T00:00:00Z

Customer Service Representative

Markham, ON
onsite
Contract / Temporary to Hire
20 - 21 CAD / Hourly
We are looking for a Customer Service Representative to join our team in Markham, Ontario on a contract basis with the potential for a permanent position. In this role, you will deliver responsive support to customers by phone and email while ensuring information is recorded accurately and service requests are handled efficiently. This opportunity is ideal for someone with at least 2 years of experience in customer service who is comfortable in a fast-paced call centre environment and enjoys balancing communication, coordination, and administrative tasks. Responsibilities: • Respond to incoming customer calls with professionalism, providing clear information and effective support for a variety of service-related inquiries. • Manage both inbound and outbound communication to follow up on requests, confirm details, and maintain a high standard of customer care. • Enter customer, order, and service information accurately into internal records and systems to support timely processing. • Handle email correspondence promptly, ensuring inquiries are addressed clearly and escalated when needed. • Process order entries with attention to detail, verifying information before submission to reduce errors and delays. • Coordinate and book appointments based on customer needs, availability, and service requirements. • Maintain organized documentation of customer interactions, updates, and outcomes to support continuity of service. • Use Microsoft Word and Microsoft Excel to prepare, update, and track customer-related information and administrative reports.
2026-10-13T00:00:00Z

Bilingual Customer Service Associate

Markham, ON
onsite
Temporary
26.125 - 30.25 CAD / Hourly
We are looking for a Bilingual Customer Service Associate to support customers in the automotive sector from our Ontario office. This Long-term Contract opportunity is ideal for someone who brings a detail-oriented, achievement-oriented approach to service, thrives in a fast-paced setting, and can balance customer conversations with detailed administrative work. The role follows a hybrid schedule with a minimum of two in-office days each week and requires strong follow-through, sound judgement, and a commitment to delivering accurate account support. Responsibilities: • Respond to incoming customer inquiries regarding lease and financing accounts, providing clear information and practical support. • Place outbound calls as needed to follow up on account matters, documentation, and service-related questions. • Review and update customer records to ensure personal details and insurance information remain complete and current. • Handle a high volume of calls and paperwork efficiently while maintaining accuracy and consistency. • Work with vendors, clients, and insurance partners to investigate issues and help bring matters to resolution. • Record customer interactions thoroughly in the call centre system so account activity is documented clearly. • Use established communication guidelines to address a range of customer topics consistently and effectively. • Assess customer concerns, confirm relevant details, research account issues, and present appropriate solutions or alternatives. • Contribute to individual and team service goals by maintaining quality standards and timely follow-up.
2026-10-09T00:00:00Z

IT Support Specialist

North York, ON
onsite
Permanent
55000 - 65000 CAD / Yearly
We are looking for an IT Support Specialist to provide dependable technical assistance for retail operations in North York, Ontario. This position supports both on-site and remote employees, helping maintain stable end-user systems, core Microsoft environments, and essential store hardware. The ideal candidate brings strong troubleshooting ability, practical infrastructure knowledge, and experience supporting business-critical technology in a fast-paced setting. Responsibilities: • Deliver day-to-day technical support to office-based and remote staff, resolving hardware, software, and access-related issues in a timely manner. • Administer and support Microsoft 365 services, including user account setup, permissions, and end-user troubleshooting across core applications. • Maintain and support Microsoft Azure and Windows server environments, while assisting with system performance, user connectivity, and platform reliability. • Diagnose and resolve issues involving Windows 10 and Windows 11 devices, as well as systems operating in Windows Server 2012, 2016, and 2019 environments. • Provide support for desktops, laptops, servers, and retail technology such as touch displays, receipt printers, barcode scanners, and other peripheral equipment. • Manage and troubleshoot network-connected printers and related printing issues across business and retail locations. • Assist with infrastructure support activities involving VLANs, routing, switching, secure tunnelling, firewall rules, and remote connectivity tools. • Contribute to virtualization and backup operations, including support for Hyper-V environments and Veeam backup and recovery processes when required.
2026-10-14T00:00:00Z

IT Support Specialist

Ashcroft, BC
onsite
Temporary
22 - 27 CAD / Hourly
Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing first-line support to employees, addressing hardware, software, and network issues. In addition, the IT Support Specialist will also be instrumental in setting up and configuring devices, maintaining user accounts, and collaborating with IT teams to implement system updates. This 4-month contract position has the potential to extend, and includes free staff accommodation (private apartment, not shared). Responsibilities<ul><li>Offer first-tier IT support, resolving inquiries related to hardware, software, and network problems</li><li>Diagnose and troubleshoot technical issues, ensuring timely resolution or escalation to specialized IT teams</li><li>Set up and configure employee devices, such as laptops, desktops, mobile devices, and printers</li><li>Manage and maintain user accounts, access permissions, and security protocols</li><li>Collaborate with the IT team to implement system updates, migrations, and enhancements</li><li>Document IT processes, solutions, system configurations, and user guides to build a robust knowledge base</li><li>Monitor system performance and proactively address potential issues to minimize downtime</li><li>Support IT projects, including system rollouts and process automation initiatives</li><li>Develop training materials and provide user training for new systems and tools</li><li>Ensure systems adhere to security best practices and compliance requirements, implementing measures to protect sensitive information</li><li>Perform other job-related duties as assigned.</li></ul>
2026-10-14T00:00:00Z

Service Advisor

Edmonton, AB
onsite
Permanent
70000 - 85000 CAD / Yearly
Robert Half is partnering with a growing Edmonton-based service organization to recruit a Service Advisor / Service Operations Coordinator for a key position within their service department.This is an excellent opportunity for a highly organized, proactive professional who thrives on keeping people, priorities and processes moving. Our client is looking for someone who can become the operational hub of the service department, coordinating workflow between customers, field technicians, management, parts, projects and administration.The successful candidate will be focused on workflow, coordination, communication and follow-through, ensuring service work progresses efficiently from the initial customer request through completion, documentation and invoicing. Key Responsibilities· Coordinate and schedule field service technicians based on customer requirements, urgency and operational priorities.· Monitor open service calls and ensure outstanding work is consistently followed through.· Communicate with customers regarding scheduling, service status and next steps.· Act as a key liaison between customers, technicians, management, parts and administrative teams.· Review work orders for completeness and follow up on outstanding or missing documentation.· Ensure completed service work moves efficiently toward invoice-ready status.· Track technician recommendations, additional work opportunities and items requiring quotes or customer follow-up.· Provide administrative coordination and support to the estimating and quoting process.· Maintain visibility over outstanding service activities and proactively identify items requiring attention.· Help establish and maintain effective processes, tracking systems and workflow practices.· Support the Service Manager by taking ownership of day-to-day coordination and administrative follow-through.· Identify opportunities to improve efficiency, communication and accountability across the service operation.· Ensure important tasks and customer commitments don't fall through the cracks. What We're Looking ForThe ideal candidate is someone who naturally takes ownership. You are organized, comfortable juggling competing priorities and known for following things through to completion.
2026-10-14T00:00:00Z

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