34 results for Technology in Ajax, ON

Manager - Contact Centre Operations Quality

Markham, ON
onsite
Permanent
95000.00 - 105000.00 CAD / Yearly
We are looking for a strategic quality leader to oversee contact centre quality operations in Markham, Ontario within a regulated utilities and infrastructure environment. This role is responsible for strengthening evaluation practices across internal teams and external partners, improving consistency in customer experience, and turning quality findings into measurable operational improvements. The successful candidate will guide quality governance, support AI-enabled interaction assessments, and work closely with cross-functional stakeholders to maintain high standards of service, compliance, and performance. Responsibilities: • Lead and mentor a team of quality assurance professionals by setting performance expectations, supporting skill development, and reinforcing consistent evaluation practices. • Oversee quality delivery across in-house operations and third-party service providers by establishing service expectations, controls, and governance processes that promote reliable customer outcomes. • Build and maintain quality scorecards and reporting tools that track key trends, channel and vendor performance, compliance results, and areas requiring corrective action. • Run regular calibration sessions with internal reviewers, vendor quality teams, and operational leaders to improve scoring alignment and reduce inconsistencies in evaluations. • Convert audit results and interaction reviews into targeted coaching priorities, training updates, knowledge improvements, and recommendations for process or technology enhancements. • Manage recurring operational reviews with leadership and partner teams to communicate performance results, monitor risks, track action items, and advance continuous improvement plans. • Provide oversight for AI-supported quality evaluation by helping maintain scoring criteria, monitoring performance changes, validating results through human review, and controlling updates across channels. • Partner with operations, training, product, and compliance teams to ensure quality methods, sampling practices, and data handling processes align with privacy, security, and regulatory obligations. • Support remediation efforts through to completion by confirming corrective actions are implemented and assessing whether improvements have delivered the intended impact. • Travel occasionally as needed to collaborate with stakeholders and support quality initiatives across the broader organization.
2026-09-15T18:48:40Z

Office Experience Assistant

Toronto, ON
onsite
Temporary
23.00 - 24.00 CAD / Hourly
We are looking for an Office Experience Assistant to help create a welcoming, organized, and efficient workplace in Toronto, Ontario. In this Long-term Contract position, you will support daily office operations, coordinate shared spaces, and assist employees and guests with a high level of professionalism. This opportunity is ideal for someone who enjoys administrative support, facilities coordination, and delivering a positive in-office experience within a consultancy environment. Responsibilities: • Keep common areas presentable and functional by checking shared spaces regularly, refreshing supplies, and preparing meeting rooms for daily use. • Track workplace supply levels across printers, collaboration areas, kitchens, and other shared zones, and arrange replenishment when needed. • Coordinate food service for meetings and internal gatherings, including delivery timing, room setup, presentation, and post-event cleanup. • Help maintain conference rooms by confirming layout readiness, ensuring essential materials are available, and providing basic assistance with room technology. • Identify facility concerns and work with vendors, building contacts, and internal office support teams to resolve maintenance issues promptly. • Support kitchen operations by refilling snacks and beverages, tidying appliances and counters, and monitoring inventory and equipment condition. • Assist with internal events by organizing room setup, signage, and related logistics to ensure a smooth employee experience. • Provide coverage for front-of-office and office support duties during busy periods, breaks, or team absences, including end-of-day close procedures. • Welcome visitors, manage sign-in and badge preparation, offer directions and amenities, and help coordinate guest access in line with security expectations. • Review incoming meeting and visitor support requests, respond to general inquiries, and connect employees or guests with the appropriate teams for timely assistance.
2026-09-08T18:23:40Z

Senior Manager, Operations Finance

Mississauga, ON
onsite
Permanent
140000.00 - 150000.00 CAD / Yearly
We are looking for a strategic finance leader to join our Drink & Beverages organization in Mississauga, Ontario. This Senior Manager, Operations Finance role will guide operational finance priorities by turning complex manufacturing, supply chain, and cost data into practical recommendations for senior decision-makers. The successful candidate will strengthen financial governance, improve forecasting and reporting practices, and help shape high-value investment and optimization decisions across the business. Responsibilities:• Guide the direction of the operations finance function by introducing more efficient, scalable, and technology-supported ways of working.• Translate manufacturing, supply chain, and cost performance data into clear financial insights that help leaders assess trade-offs and act with confidence.• Serve as the senior finance partner for plant controllership by promoting performance transparency, sound governance, and alignment with operational objectives.• Lead financial assessments for network optimization, cost improvement programs, sourcing strategies, and other complex initiatives, presenting findings in a clear executive-ready format.• Contribute financial expertise to operations-related acquisition activity, including costing analysis, capital needs evaluation, and integration planning.• Review productivity-focused capital investments to confirm value creation, well-supported business cases, and consistency with long-term business goals.• Assess how operational decisions affect inventory, payables, cash flow, and overall financial performance, connecting day-to-day execution to broader business results.• Oversee enterprise-wide inventory reporting and governance, improving accuracy, reliability, and process consistency across systems.• Partner with Controllership and cross-functional teams to maintain strong internal controls, compliance standards, and accounting integrity.• Enhance reporting and analytics capabilities by making better use of planning, reporting, and performance management tools, including platforms such as Hyperion and related systems.
2026-09-15T14:23:47Z

Litigation Associate

Toronto, ON
onsite
Permanent
140000.00 - 195000.00 CAD / Yearly
We are looking for a Litigation Associate to join a legal team in Toronto, Ontario, supporting a varied practice focused on liability and property matters. This position offers the opportunity to work on files involving institutional, specialized, and general liability disputes while collaborating with lawyers across the practice. The role is well suited to a lawyer who is comfortable managing litigation tasks in a dynamic environment and contributing both independently and as part of a broader team. Responsibilities:• Handle litigation files involving liability defence and property-related disputes from initial assessment through ongoing file management.• Prepare, review, and revise pleadings, motion materials, correspondence, and other legal documents with a high degree of accuracy.• Support matters involving universities, religious organizations, practitioners, and other clients facing general liability claims.• Conduct legal research, analyze case developments, and provide practical recommendations to support litigation strategy.• Coordinate document organization, production, and file maintenance using case management and document management systems.• Attend discoveries, motions, mediations, and other litigation steps as appropriate to the level of experience.• Work with multiple lawyers across the firm and respond effectively to assignments from different members of the legal team.• Assist with insurance-related matters, including defence work and, where applicable, coverage files.
2026-08-26T20:43:55Z

Attorney/Lawyer

Toronto, ON
onsite
Permanent
130000.00 - 170000.00 CAD / Yearly
We are looking for an Employment Lawyer to join a growing employee-focused practice in Toronto, Ontario. This position suits a lawyer with solid post-call experience who is motivated by helping individuals address workplace issues with confidence and clarity. The successful candidate will take carriage of files across advisory, negotiation, and dispute resolution stages while delivering thoughtful legal guidance and strong client service. Responsibilities:• Provide legal advice to employees on workplace disputes, including dismissal matters, human rights concerns, and related employment issues.• Take primary responsibility for files from intake to resolution, ensuring each matter progresses efficiently through negotiation, mediation, tribunal proceedings, or court action.• Prepare clear and persuasive legal documents such as pleadings, affidavits, motions, submissions, opinions, and settlement materials.• Advocate for clients in discussions with opposing parties and appear before courts, tribunals, and mediators as required.• Conduct legal research and apply current legislation, regulations, and case law to support strategy and recommendations.• Maintain consistent communication with clients, explain legal options in practical terms, and build trust through responsive service.• Work with colleagues on complex employment and labour matters where coordinated legal analysis or litigation support is needed.
2026-08-20T19:23:44Z

Linux Administrator

Toronto, ON
onsite
Temporary
45.00 - 55.00 CAD / Hourly
We are seeking a skilled Linux Administrator / Specialist to manage, maintain, and optimize Linux-based systems and enterprise infrastructure. This role will support virtual environments, servers, directory services, messaging platforms, and database systems while ensuring security, performance, and reliability across the IT environment. This is a 3-4 month contract to start for our client in North York, Ontario and fully on site. The ideal individual will be available to work immediately. Key Responsibilities:<ul><li>Administer, monitor, and troubleshoot Linux servers in production and development environments. Based on general knowledge.</li><li>Manage and support VMware virtual infrastructure, including provisioning, maintenance, and performance tuning. </li><li>Maintain and optimize physical and virtual server environments. </li><li>Support and troubleshoot MySQL databases, including backups, performance, and availability. </li><li>Administer and support Microsoft Exchange environments. </li><li>Manage Active Directory (AD) integration, authentication, group policies, and user access. </li><li>Perform system patching, upgrades, backups, and disaster recovery planning. </li><li>Monitor system health, security, and capacity to ensure high availability and performance. </li><li>Collaborate with infrastructure, database, and application teams to resolve technical issues and improve system operations. </li><li>Document configurations, procedures, and support processes. </li></ul>
2026-09-15T02:24:07Z

Graphic Designer

Toronto, ON
onsite
Temporary
30.00 - 35.00 CAD / Hourly
We are looking for a creative Graphic Designer to join our team on a contract basis. This onsite opportunity is suited to someone who can produce high-quality visual materials for print and marketing needs while working confidently with industry-standard design tools. The successful candidate will bring strong layout and image-editing capabilities, along with experience in a print-focused environment and an eye for accuracy, consistency, and brand presentation. Responsibilities: • Create visually effective artwork and production-ready files for print, promotional, and marketing materials using industry-standard design software. • Develop layouts, refine typography, and adjust imagery to ensure all pieces meet quality, branding, and technical standards. • Prepare, review, and update files for various output methods, including offset, digital, large-format, and flexographic printing. • Collaborate with internal teams to translate project objectives into clear, engaging visual solutions for advertisements, logos, and related materials. • Manage multiple design assignments at once while meeting deadlines and maintaining attention to detail throughout the production process. • Support website and digital asset design as needed, ensuring consistency across online and print communications. • Use stock photography and image assets effectively, making enhancements and edits that align with project requirements. • Maintain organized design files and contribute to a smooth workflow within the graphics and print production environment.
2026-09-15T02:24:07Z

Data Analyst

Toronto, ON
onsite
Temporary
38.00 - 44.00 CAD / Hourly
We are looking for a Data Analyst to join a wholesale distribution organization in Toronto, Ontario on a Long-term Contract. In this role, you will turn complex business data into clear insights, practical reporting tools, and scalable solutions that support stronger decision-making across the business. You will partner with cross-functional stakeholders to improve visibility into performance, streamline data-heavy processes, and identify opportunities to create measurable operational value. Responsibilities: • Partner with business teams to gather reporting needs, define analytical objectives, and translate operational questions into data-driven solutions. • Build and maintain dashboards, visual reports, and performance summaries that provide clear insight into key business trends and outcomes. • Write and optimize SQL queries to extract, validate, and analyze data from multiple sources for recurring and ad hoc reporting. • Identify manual or inefficient workflows and develop automated reporting approaches that improve accuracy, consistency, and turnaround time. • Support project delivery by documenting requirements, validating outputs, and helping implement analytics solutions that align with business priorities. • Analyze datasets to uncover patterns, exceptions, and opportunities that can inform process improvements and strategic planning. • Work with stakeholders to improve reporting standards, strengthen data usability, and expand access to meaningful business intelligence. • Explore new tools, technologies, and analytical methods that can increase the value of the organization’s data assets.
2026-09-10T23:53:41Z

SAP FInance Functional Lead

Toronto, ON
onsite
Temporary
66.50 - 77.00 CAD / Hourly
We are looking for an SAP Finance Functional Lead to join a Manufacturing client for a Contract role in Toronto, Ontario. This position will work closely with project leadership and business stakeholders to strengthen finance-related processes, support functional analysis activities, and help align business needs with SAP S/4HANA capabilities. The successful candidate will bring strong SAP finance expertise, excellent communication skills, and the ability to guide users through documentation, testing, and classroom-based training. Responsibilities:• Partner with project leaders, internal team members, and external consultants to support finance-focused functional analysis across the engagement.• Serve as the primary Finance business liaison between internal teams and external integration partner, translating business needs into actionable requirements, decisions, issues, and readiness activities.• Gather, clarify, and document business processes and standard operating procedures to create clear, formal process records for stakeholders.• Translate business needs into functional guidance by ensuring requirements are well understood and aligned with the SAP implementation approach.• Review existing reference materials and internal documentation to identify gaps, refine process details, and support consistent execution.• Demonstrated ability to document workflow processes and departmental SOPs in a structured and practical manner.• Deliver training sessions and communicate complex information in a way that suits different audiences and levels of understanding.• Support testing activities using designated testing tools and help coordinate validation of finance-related processes and system outcomes.• Build strong working relationships across the project team by listening carefully, adapting messaging, and responding effectively to stakeholder concerns.
2026-09-18T11:23:43Z