We are looking for a detail-oriented Receptionist to support the day-to-day front desk operations of a contract opportunity with an IT software company in Waterloo, Ontario. This position serves as the first point of contact for visitors, deliveries, and general office communication while helping maintain a welcoming and organized workplace. The successful candidate will bring strong customer service skills, sound judgement, and the ability to manage a range of administrative tasks with care and efficiency.<br><br>Responsibilities:<br>• Welcome visitors upon arrival, provide direction as needed, and ensure a positive front office experience.<br>• Coordinate incoming and outgoing courier shipments, including arranging deliveries and tracking packages when required.<br>• Prepare and dispatch computer equipment and other office materials to employees or designated locations.<br>• Operate a multi-line phone system, respond to general inquiries, and direct calls to the appropriate contacts.<br>• Support basic administrative activities such as data entry, scheduling, and maintaining organized records.<br>• Assist with meeting and common area readiness by preparing coffee and helping with light office support tasks.<br>• Monitor front desk activity and help keep the reception area organized, tidy, and functional at all times.

• At least 1 year of experience in a receptionist, front desk, or administrative support role.<br>• Ability to manage a multi-line phone system with professionalism and accuracy.<br>• Strong customer service and interpersonal skills with a welcoming and dependable approach.<br>• Experience handling courier coordination, shipping, or receiving tasks in an office environment.<br>• Comfortable performing data entry and maintaining accurate information in administrative systems.<br>• Ability to schedule appointments and manage changing priorities in a timely manner.<br>• Strong verbal and written communication skills and a high level of attention to detail.

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