<p>A leading upscale hospitality property in North York is seeking a dynamic and experienced <strong>General Manager </strong>to oversee all aspects of hotel operations, drive strategic initiatives, and deliver exceptional guest experiences. This is an outstanding opportunity for a proven leader who is committed to operational excellence, team development, and driving business growth in a competitive market.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day hotel operations, ensuring alignment with brand standards, business objectives, and guest satisfaction targets.</li><li>Develop, implement, and monitor annual budgets, forecasting, and financial plans to maximize profitability and cost control.</li><li>Foster a culture of hospitality and service excellence among department heads and team members.</li><li>Lead, mentor, and develop management staff in rooms, food &amp; beverage, sales, housekeeping, engineering, and other departments.</li><li>Ensure regulatory compliance in health, safety, sanitation, and employment practices.</li><li>Collaborate with sales and marketing teams to drive occupancy, increase market share, and ensure guest retention.</li><li>Analyze operational performance metrics, guest feedback, and market trends to identify areas for improvement.</li><li>Build and maintain strong relationships with owners, brand representatives, local business partners, and the community.</li></ul><p><strong> </strong></p>

<p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.</li><li>Progressive leadership experience within full-service hotels or similar environments required.</li><li>Demonstrated success in managing hotel operations, finance, guest services, and team development.</li><li>Strong understanding of revenue management, P&amp;L analysis, and budget development.</li><li>Proven ability to drive guest satisfaction and maintain high quality service standards.</li><li>Excellent interpersonal, communication, and organizational skills.</li><li>Proficiency with property management systems and standard hotel software platforms.</li><li>Ability to adapt in a fast-paced, constantly evolving environment.</li></ul><p><strong>Benefits:</strong></p><ul><li>Competitive compensation package.</li><li>Comprehensive health and wellness benefits.</li><li>Bonus and incentive opportunities.</li><li>Professional growth and career advancement with an industry-leading organization.</li></ul><p><br></p>

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