<p>This job posting is for a current contract vacancy with our client. We are looking for an experienced Desktop Support Analyst to join our team on a contract basis in Belleville, Ontario. This hybrid position requires a minimum of three days onsite per week and focuses on providing exceptional Level 1 IT support to end users. If you are skilled in troubleshooting, user management, and working within Microsoft-centric environments, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Level 1 IT support to employees, addressing technical issues efficiently and professionally.</p><p>• Manage user onboarding and offboarding processes, including account setup and removal.</p><p>• Resolve daily IT support tickets, ensuring timely troubleshooting of hardware, software, and connectivity issues.</p><p>• Create and manage user accounts, group policies, and permissions within Active Directory.</p><p>• Provide technical assistance for mobile devices across Apple, Android, and Windows platforms.</p><p>• Troubleshoot and resolve printer and network connectivity challenges.</p><p>• Collaborate with the IT Director and managed service providers to maintain systems and implement best practices.</p><p>• Support and maintain Microsoft 365 applications, including Exchange and SharePoint.</p><p>• Assist with hardware and software installations, updates, and repairs.</p><p>• Ensure a service-oriented approach to support for all end-user technology needs.</p>

<p>• Minimum of 2 years of experience in an IT support role, preferably in a Microsoft-centric environment.</p><p>• Proficiency in Microsoft 365, Intune, Active Directory, and cloud-based systems.</p><p>• Strong knowledge of Windows OS and mobile device management for Apple, Android, Samsung, and Google devices.</p><p>• Demonstrated ability to troubleshoot hardware and software issues effectively.</p><p>• Experience with printer and network connectivity support.</p><p>• Familiarity with Exchange, SharePoint, and other Microsoft applications.</p><p>• Excellent communication and interpersonal skills to provide service-oriented technical support.</p><p>• All candidates required to undergo a vulnerable sector check prior to onboarding.</p><p><br></p><p><strong>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</strong></p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>This job posting is for a current vacancy with our client.</p> <p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p> <p>Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.</p> <p>Only job postings for jobs located in Quebec appear in French.</p> <p>© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/ca/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/ca/en/privacy">Privacy Notice</a>.</p>