<p>We are looking for a Systems Administrator for a contract-to-hire opportunity in Macedonia, Ohio. This position blends hands-on technical support with entry-level Salesforce administration, making it ideal for someone who enjoys solving user issues while expanding their platform expertise. The role offers a hybrid work arrangement and the chance to build experience across both day-to-day support operations and business system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for employees experiencing hardware, software, and access-related problems.</p><p>• Investigate and address Salesforce user issues, escalating more complex matters when needed to keep systems running effectively.</p><p>• Build and update reports and dashboards within Salesforce to help teams access meaningful business information.</p><p>• Manage user accounts, permissions, and basic platform settings to support secure and efficient system use.</p><p>• Assist with onboarding activities by preparing accounts, configuring access, and resolving setup-related questions for new team members.</p><p>• Work closely with internal technology teams and Salesforce specialists to support system improvements and ongoing service needs.</p><p>• Track support requests through resolution while maintaining clear communication with end users throughout the process.</p>
We are looking for an experienced Systems Administrator III to support and enhance a complex enterprise technology environment. This role is ideal for a hands-on infrastructure specialist who can manage Windows-based systems, strengthen identity and access services, and contribute to reliable IT operations across both on-premises and cloud platforms. The successful candidate will bring strong technical judgment, practical scripting ability, and a proactive approach to system performance, security, and continuity.<br><br>Responsibilities:<br>• Administer and maintain Windows server and desktop environments to ensure stable, secure, and efficient day-to-day operations.<br>• Manage identity and access services across on-premises Active Directory, Group Policy, and Entra ID to support user lifecycle and policy enforcement.<br>• Develop and use PowerShell scripts to automate routine administration, streamline support tasks, and improve operational consistency.<br>• Support a broad Microsoft ecosystem that may include Intune, Azure, SharePoint, virtualization platforms, SaaS applications, and endpoint management tools.<br>• Monitor infrastructure health, troubleshoot technical issues, and resolve escalated incidents involving systems, access, performance, and connectivity.<br>• Contribute to IT planning by recommending infrastructure improvements, aligning technical solutions with operational goals, and supporting long-term system strategy.<br>• Apply best practices for security, storage, backup, disaster recovery, and data protection to strengthen resilience and reduce operational risk.<br>• Assist with advanced infrastructure technologies such as clustering, Hyper-V, and related Microsoft platform services when required.