We are looking for a skilled Systems Administrator to join our team in Warrendale, Pennsylvania. In this role, you will manage and support the organization's IT infrastructure, ensuring seamless operations and robust security. The ideal candidate will thrive in a dynamic environment, addressing technical challenges while collaborating with teams to optimize system performance.<br><br>Responsibilities:<br>• Deliver technical support to end-users for hardware, software, and network-related issues.<br>• Diagnose and resolve issues with workstations, printers, mobile devices, and other peripherals.<br>• Manage user accounts, permissions, and access controls within systems like Active Directory and Office 365.<br>• Respond to service requests with efficiency, ensuring clear communication and timely resolutions.<br>• Conduct routine maintenance and troubleshooting of network environments to enhance connectivity and security.<br>• Oversee server operations, including updates, monitoring, and backup management.<br>• Configure and maintain virtual environments using VMware hypervisors, ensuring optimal functionality.<br>• Collaborate with IT teams to strengthen cybersecurity measures and improve system performance.<br>• Install, update, and configure operating systems and software applications.<br>• Maintain detailed documentation of troubleshooting procedures and contribute to a comprehensive knowledge base.
We are looking for an experienced IT Site & ERP Administrator to oversee and enhance the management of ERP systems and IT operations at our Solon, Ohio location. In this role, you will ensure system integrity, lead IT-related projects, and provide specialized user support. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving in a dynamic, regulated environment.<br><br>Responsibilities:<br>• Administer and manage the local ERP system (ERP BusinessOne), ensuring smooth operation and reliability.<br>• Diagnose, address, and resolve technical issues, including system errors and bugs, while documenting resolutions for future reference.<br>• Translate business needs into system configurations through effective communication and a structured change management process.<br>• Provide training and share expertise with users to support their roles and enhance system utilization.<br>• Develop, maintain, and improve data reports to meet business requirements.<br>• Implement new system configurations and update existing ones to optimize performance.<br>• Manage user access rights by defining and maintaining permissions.<br>• Lead and execute local IT projects aligned with the organization’s global IT strategy.<br>• Oversee IT adherence to best practices and compliance with procedures in a regulated manufacturing environment.<br>• Collaborate with external providers for issue escalation and resolution when necessary.