<p>We are looking for outgoing Inside Sales Associate to join our client in North Hills Pennsylvania. This is a contrast to permanent position, hours are Monday -Friday 8AM - 4:30PM, fully on-site. You will play a key part in engaging with prospective leads, providing tailored solutions, and driving sales conversions through a consultative approach. This position offers an excellent opportunity to work in the retail industry while collaborating with a supportive team to achieve success. Pay range $20-$25/hr. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Engage with prospective leads to identify their needs and present appropriate product solutions.</li><li>Use consultative sales methods to recommend personalized options and effectively close sales.</li><li>Maintain accurate, detailed documentation of all client interactions and sales activities within company systems.</li><li>Partner with team members to help achieve overall sales goals and support a positive, collaborative workplace.</li><li>Stay up to date on product offerings and industry trends to strengthen sales approaches.</li><li>Participate in team meetings and ongoing training to continually develop skills and performance.</li><li>Efficiently utilize technology tools and software to support daily sales operations.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. <br> Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. <br> Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
