We are looking for a detail-oriented Sales Support team member to join a busy team on a long-term contract assignment. This contract to permanent role focuses on providing day-to-day sales assistance through accurate data management, customer communication, and responsive support for parts-related inquiries. The position plays an important role in helping the sales organization strengthen customer relationships, maintain a healthy pipeline, and drive continued revenue growth. <br> Responsibilities: • Enter and maintain sales-related records with accuracy in company systems and Excel spreadsheets. • Provide daily administrative and operational support to the sales team as they pursue new and existing business opportunities. • Answer inbound calls promptly and assist customers with questions related to parts, orders, and general sales support needs. • Place outbound follow-up calls to support customer activity, encourage engagement, and assist ongoing sales efforts. • Coordinate effectively with both internal departments and external customers to resolve issues and keep requests moving forward. • Research model and serial number information to identify the correct part numbers for customer requests. • Use business platforms such as SAP, Google Workspace, and Salesforce to manage information, track activity, and support order processes. • Contribute to sales performance by helping increase revenue opportunities, improve pipeline visibility, and promote webshop adoption.
<p>We are looking for an Inside Sales Representative /Customer Service Representative to support sales growth and strengthen customer relationships from our Pennsylvania location. This contract - hire position is well suited for a detail-oriented individual who enjoys engaging with clients, identifying product needs, and contributing to revenue goals in a fast-paced sales environment. The role combines outbound and inbound sales activity with close coordination across internal teams to help deliver a strong customer experience. This is a fully on-site Monday - Friday 8-4:30pm. Pay range $18- $21/hr</p><p><br></p><p>Responsibilities:</p><p>• Identify client needs, present suitable products or services, and guide customers through the purchasing process with a consultative approach.</p><p>• Prepare quotes, follow up on opportunities, and help move prospects through the sales pipeline to support annual revenue objectives.</p><p>• Monitor account activity, maintain accurate sales records, and update customer information in internal systems.</p><p>• Partner with purchasing, retail, and other internal stakeholders to align product availability with customer demand.</p><p>• Respond promptly to inquiries, resolve routine issues, and provide a high level of service that strengthens long-term customer loyalty.</p><p>• Track sales performance, review trends, and share relevant market feedback to help refine selling strategies.</p><p>• Support additional sales-related initiatives, including process updates or internal system changes, as needed by the business.</p>