<p>Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes.</li><li>Build and maintain positive client relationships to encourage timely payment and future collaboration.</li><li>Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence.</li><li>Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner.</li><li>Collaborate cross-functionally with vendors and internal departments to effectively manage billing and collection processes.</li><li>Utilize Microsoft Excel to track collection data, monitor outstanding balances, and generate reporting as needed.</li><li>Oversee credit terms and ensure customer compliance with company policies and procedures.</li><li>Respond promptly to customer inquiries regarding account or payment issues, ensuring client satisfaction.</li><li>Apply best practices in collections strategies to align with manufacturing and distribution industry standards.</li></ul><p><br></p>
<p>We are looking for a skilled Accounts Receivable/Collections Specialist to join our clients team in Mantua, Ohio. In this role, you will be responsible for overseeing collections processes to ensure timely payments and maintaining strong relationships with clients. This position requires a detail-oriented individual with excellent communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage and execute collection activities for accounts, ensuring timely resolution of outstanding balances.</p><p>• Communicate with clients to address payment delays and establish payment arrangements when necessary.</p><p>• Monitor and maintain accurate records of collections efforts and account statuses.</p><p>• Accurately post cash receipts against correct invoices</p><p>• Provide regular updates and reports on collection activities to management.</p><p>• Utilize collection software and tools to streamline processes and enhance efficiency.</p><p>• Ensure compliance with all applicable regulations and company policies during collection activities.</p><p>• Build and maintain positive relationships with clients to support long-term partnerships.</p>