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4 results for Noc Technician in Youngstown, OH

Desktop Support Technician

Moon Township, PA
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Desktop Support Technician to provide hands-on technical support for end users in Moon Township, Pennsylvania. This Long-term Contract opportunity is ideal for someone with strong desktop support experience who can maintain reliable device performance, resolve user issues efficiently, and contribute to a stable IT environment. The role focuses on supporting Windows-based systems, workplace productivity tools, device deployment activities, and core infrastructure needs in a manufacturing setting. Responsibilities: • Deliver on-site technical assistance for employees using Windows-based workstations, laptops, and mobile devices. • Prepare, image, configure, and deploy end-user equipment while ensuring devices are ready for business use. • Troubleshoot issues related to Microsoft 365 applications, collaboration platforms, wireless connectivity, and peripheral hardware. • Coordinate hardware refresh efforts, move user data to replacement devices, and assist with software installation and update activities. • Maintain accurate records for company technology assets and support day-to-day device lifecycle management. • Investigate basic network and infrastructure problems and provide support for IT operations within data center environments as needed. • Follow established service management practices for incidents, changes, and recurring technical issues. • Produce and update technical reference materials such as standard operating procedures, support guides, and knowledge base content.
2026-07-16T17:18:35Z

Help Desk Analyst

Green, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk Analyst to support a security-focused operation in Green, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, documenting findings clearly, and assisting field teams through responsive support. The position begins with daytime training and access setup, then moves to evening shift-8PM-6AM and a four-day, 10-hour schedule Monday through Thursday. You will play a key role in identifying application issues, managing ticket activity, and helping maintain consistent technical support throughout the project. Responsibilities:• Provide frontline technical assistance by handling incoming support requests from field technicians and guiding them through issue resolution.• Review application behavior before and after switch upgrade activities, recording any defects, inconsistencies, or performance concerns discovered during testing.• Create, update, and track service desk tickets to ensure problems are documented accurately and routed for timely follow-up.• Troubleshoot Windows-based desktop and user access issues using sound diagnostic methods and clear communication.• Support account-related tasks within Active Directory, including access validation and basic user environment troubleshooting.• Maintain detailed records of incidents, observations, and outcomes to support reporting and resolution efforts.• Participate in required training and onboarding activities to obtain network access and become fully prepared for project support needs.
2026-07-02T17:30:09Z

Network Administrator III

New Castle, PA
onsite
Permanent / Full Time
100000.00 - 140000.00 USD / Yearly
We are looking for an experienced Network Administrator III to support and enhance a complex manufacturing technology environment in New Castle, Pennsylvania. This role is responsible for maintaining reliable infrastructure across multiple locations, with a focus on network performance, systems stability, and secure access to critical business services. The ideal candidate brings advanced technical depth across enterprise platforms and a practical approach to improving uptime, scalability, and operational resilience. Responsibilities: • Manage enterprise network and infrastructure operations across multiple sites, ensuring dependable connectivity, performance, and availability. • Administer core technologies including Cisco-based networking, servers, virtualization platforms, cloud-connected services, and security tools. • Maintain and optimize VMware environments, storage systems, and Microsoft enterprise platforms such as Active Directory and Office 365. • Strengthen infrastructure security by configuring firewalls, applying hardening standards, and supporting identity and access management controls. • Oversee backup and recovery processes to protect business-critical systems and improve disaster readiness. • Troubleshoot escalated infrastructure issues, identify root causes, and implement lasting technical solutions. • Support hybrid and cloud integrations that extend enterprise services while maintaining compliance and operational efficiency. • Contribute to unified communications administration, including platforms such as Cisco Call Manager, when needed.
2026-07-23T13:05:01Z

Help Desk Analyst

Green, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk Analyst to join a security-focused organization in Green, Ohio. This long-term contract opportunity supports a large-scale infrastructure initiative across corporate locations and is ideal for professionals who thrive in high-volume technical support environments. The role centers on validating IT equipment, resolving user issues, and maintaining accurate support records while delivering dependable service throughout the project lifecycle. Responsibilities:• Provide front-line technical assistance for hardware, software, and Windows-based user issues in a structured help desk setting.• Verify IT equipment before and after deployment activities to confirm readiness, performance, and compliance with project standards.• Manage service requests and incident tickets from intake through resolution, ensuring timely updates and complete documentation.• Troubleshoot common access, system, and desktop support issues using sound technical judgment and established support procedures.• Support upgrade-related activities across a large multi-site environment, including validation tasks tied to network or switch-related changes.• Document findings, resolutions, and recurring issues clearly so that support history and project outcomes remain well tracked.• Communicate effectively with end users, team members, and project stakeholders to provide status updates and coordinate issue resolution.• Contribute to team-based coverage schedules and collaborate with designated leads to maintain consistent service levels across assigned shifts.
2026-07-14T14:08:44Z