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3 results for Desktop Support Analyst in Youngstown, OH

Service Technician

Akron, OH
onsite
Permanent
40000.00 - 65000.00 USD / Yearly
We are looking for a dedicated Service Technician to join our team in Akron, Ohio. In this role, you will specialize in installing, maintaining, and troubleshooting video surveillance systems, alarms, access control systems, and other low-voltage technologies. Your work will contribute directly to ensuring the safety and security of our clients' properties. Responsibilities: • Install, maintain, and repair video surveillance systems, burglar alarms, fire alarms, and access control systems. • Diagnose and resolve technical issues related to low-voltage wiring and security systems. • Perform routine inspections and preventative maintenance to ensure optimal system performance. • Collaborate with clients to understand their security needs and deliver tailored solutions. • Adhere to industry standards and client specifications during all installations. • Document all work performed, including system configurations and maintenance activities. • Provide both on-site and remote technical support to address system concerns. • Work closely with team members to ensure the successful completion of projects.
2026-03-26T18:04:10Z

IT Functional Analyst

Akron, OH
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
We are looking for an experienced IT Functional Analyst to join our team in Akron, Ohio. In this role, you will analyze business needs, collaborate with stakeholders, and help implement effective technology solutions. Your expertise will play a key role in supporting business systems and driving process improvements. Responsibilities: • Analyze business processes to identify gaps and recommend technology solutions that align with organizational goals. • Collaborate with stakeholders to gather and document requirements for new and existing systems. • Provide support and enhancements for commercial business systems, ensuring they meet operational needs. • Work with external consultants and technology partners to implement and improve system functionalities. • Conduct thorough system testing and validation to ensure seamless integration and performance. • Assist in the deployment of marketing platforms, providing guidance and expertise to achieve desired outcomes. • Develop and maintain detailed documentation for systems, processes, and workflows. • Participate in Agile Scrum ceremonies, contributing to backlog refinement and sprint planning. • Offer training and support to end-users to ensure effective system utilization. • Monitor system performance and troubleshoot issues to minimize disruptions.
2026-04-16T18:58:43Z

IT Manager

Akron, OH
onsite
Permanent
100000.00 - 140000.00 USD / Yearly
We are looking for an experienced IT Manager to oversee the technology operations of our organization in Akron, Ohio. This role requires a strategic thinker who can ensure systems are efficient, secure, and aligned with business goals. The ideal candidate will thrive in managing infrastructure, cybersecurity, software platforms, and vendor relationships while driving innovation and technology adoption. Responsibilities: • Oversee the performance, reliability, and security of all organizational technology systems and infrastructure. • Collaborate with the managed service provider to manage network infrastructure, server environments, cloud systems, and workstation provisioning. • Maintain and update documentation for network diagrams, system inventories, vendor contracts, and licensing records. • Administer and manage company software platforms, including settlement production systems, document management tools, and communication systems. • Evaluate and implement new software solutions, ensuring seamless integration between existing platforms. • Develop and enforce cybersecurity protocols, including multi-factor authentication, endpoint protection, and security awareness training. • Manage compliance with industry standards and regulatory requirements related to data privacy and cybersecurity. • Oversee telecommunications infrastructure, ensuring reliability and uptime for internet services and network connectivity. • Create and deliver training programs for staff to improve adoption of company technologies and workflows. • Identify and implement workflow automation, AI tools, and innovative digital solutions to enhance operational efficiency.
2026-03-19T16:58:44Z