Add your latest resume to match with open positions.

5 results for Customer Experience Specialist in Youngstown, OH

Customer Service Representative

Gibsonia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20. Responsibilities:• Process customer purchase orders accurately in QuickBooks and verify information before final submission.• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.
2026-05-18T00:00:00Z

Customer Service Representative

Sewickley, PA
remote
Temporary to Hire
23 - 25 USD / Hourly
Our client is seeking a proactive Customer Service Representative to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience.Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
2026-05-26T00:00:00Z

Customer Service Representative

West Middlesex, PA
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for dependable Customer Service Representatives to support a manufacturing organization in West Middlesex, Pennsylvania. This Long-term Contract position is ideal for professionals who enjoy helping customers, managing order-related inquiries, and delivering responsive service in a fast-paced environment. The role is primarily remote, with onsite training during the first 2–4 weeks and a required in-office schedule each Thursday after training is completed. Candidates should be prepared to start quickly and work a consistent Monday through Friday schedule. Responsibilities: • Handle incoming customer calls and respond to questions with professionalism, accuracy, and a service-focused approach. • Enter and update customer orders in internal systems while maintaining careful attention to detail. • Assist customers with order status requests, product-related questions, and general account support. • Make outbound calls as needed to clarify order information, confirm details, or provide follow-up updates. • Complete onsite training during the first 2–4 weeks to learn company procedures, systems, and service expectations. • Report to the West Middlesex, Pennsylvania office each Thursday after training, while working remotely on other designated days. • Collaborate with internal teams to resolve customer concerns and ensure timely, effective communication. • Maintain organized records of customer interactions and support activities to promote accurate service documentation.
2026-05-26T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-05-01T00:00:00Z

Sr. Customer Service Representative

Canton, OH
onsite
Temporary / Contract
23.75 - 23.75 USD / Hourly
We are looking for a detail-oriented Sr. Customer Service Representative to support customer accounts and order-related activities for a manufacturing operation in Canton, Ohio. This Contract position will serve as a key link between customers, internal teams, and sales partners to help ensure accurate order handling, responsive communication, and dependable service. The ideal candidate brings strong customer service experience, the ability to manage multiple priorities, and a proactive approach to maintaining account accuracy and customer satisfaction. Responsibilities: • Oversee customer orders from receipt through fulfillment, making updates to purchase orders accurately and maintaining a high standard of data integrity. • Review customer agreements and related documentation to confirm orders align with applicable contract terms and business requirements. • Support complex customer accounts by coordinating service needs, assisting sales partners, and helping maintain strong day-to-day account relationships. • Respond to inquiries regarding new business opportunities, assess customer requests, and route information appropriately to support timely follow-up. • Communicate changes affecting deliveries, including revised shipment commitments, shortages, overages, and product disposition updates. • Prepare and maintain near-term shipping schedules, monitor product availability, and coordinate release timing to support customer demand. • Provide customer-facing support through portals, service communication, and account-related reporting while promoting a positive service experience. • Contribute to process improvement efforts, assist with audits when needed, and provide KPI or account data to management upon request. • Share customer volume expectations with internal planning partners, highlight significant demand changes, and support system or process-related updates that affect the team. • Help train team members on procedural changes and keep work instructions or training materials current as business needs evolve.
2026-05-13T00:00:00Z