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2 results for Customer Service Manager in York, PA
- York, PA
- onsite
- Temporary / Contract
- 21 - 24 USD / Hourly
- <p>Ready to be part of a team driving a major business transformation? We're looking for a customer-focused, detail-oriented <strong>Customer Service Representative</strong> to play a key role in supporting a growing organization through a critical ERP transition and business integration. This isn't just a customer service position. It's an opportunity to bring valuable expertise, make an immediate impact, and help ensure seamless operations as the company transitions from <strong>QAD to SAP S/4HANA</strong>. Your knowledge and support will be instrumental in keeping customers happy, orders moving, and business running smoothly.</p><p><br></p><p>What You'll Do:</p><ul><li>Process and manage customer orders with accuracy and efficiency.</li><li>Provide exceptional customer support and order status updates.</li><li>Coordinate with logistics and shipping teams to ensure on-time delivery.</li><li>Maintain accurate records and data within ERP systems.</li><li>Help preserve critical QAD knowledge during an important system transition.</li><li>Partner with internal teams to solve problems and keep operations moving.</li><li>Thrive in a fast-paced environment where your contributions truly matter.</li></ul><p><br></p>
- 2026-10-07T00:00:00Z
- Camp Hill, PA
- onsite
- Permanent / Full Time
- 52000 - 62000 USD / Yearly
- <p>We are looking for a Service Coordinator to support daily service operations. This position blends administrative coordination, customer communication, and service support in a fast-paced environment. The ideal candidate is organized, comfortable working with multiple systems, and able to keep service activities moving accurately from intake through completion.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service requests and gather the information needed to route work efficiently.</p><p>• Create quotes, acknowledgments, and other service-related documents with accuracy and attention to detail.</p><p>• Coordinate the service calendar and work closely with supervisors to arrange technician schedules.</p><p>• Open and maintain service job records, including order entry, supporting documentation, and job file preparation.</p><p>• Send work assignments to field personnel and track the return of completed electronic service tickets.</p><p>• Prepare inspection summaries, repair documentation, invoices, and warranty claim submissions for completed work.</p><p>• Arrange travel logistics such as prepaid hotel accommodations for technicians requiring overnight stays.</p><p>• Maintain organized paper and digital service records, process purchasing-related tasks, and assist with credit card receipt submission to accounting.</p><p>• Support calibration tracking for measuring tools and test equipment while helping resolve customer questions or service concerns professionally.</p>
- 2026-09-18T00:00:00Z