7 results for Customer Account Representative in York, PA

New Holland, PA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment. Responsibilities: • Address customer inquiries and determine whether the issue falls within the scope of the customer service team. • Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority. • Escalate issues outside of your authority to the appropriate department for resolution. • Keep accurate records of all customer service interactions and inquiries. • Identify trends in customer issues and report them to support root cause analysis and improvements. • Greet visitors at the front desk and monitor building access when applicable. • Assist with administrative tasks like folding and assembling renewal mailings when needed. • Communicate effectively with customers through various channels, including phone, email, and in-person interactions. • Perform additional duties as assigned by your supervisor to support team objectives.
2026-04-03T00:00:00Z

Enola, PA
onsite
Temporary
19 - 22 USD / Hourly
We’re partnering with a company in the Enola area that’s looking to add dependable and customer‑focused Customer Service Representatives to their team. This is a great opportunity for someone who enjoys helping others and wants steady work in a professional environment. What You’ll Be Doing<ul><li>Answering inbound customer calls</li><li>Assisting customers with questions, concerns, and requests</li><li>Entering and updating information accurately in the system</li><li>Providing friendly, professional support on every interaction</li></ul>
2026-04-13T00:00:00Z

Mechanicsburg, PA
onsite
Temporary
18 - 20 USD / Hourly
We’re working with a growing company in the Harrisburg area that’s looking to add friendly, reliable Call Center Representatives to their team. If you enjoy helping customers and thrive in a fast‑paced environment, this could be a great fit! What You’ll Be Doing<ul><li>Handling inbound and/or outbound calls</li><li>Assisting customers with questions, requests, or concerns</li><li>Entering and updating information accurately in the system</li><li>Providing professional, courteous service on every call</li></ul>
2026-04-13T00:00:00Z

Mechanicsburg, PA
onsite
Temporary
18 - 20 USD / Hourly
Do you enjoy helping people and solving problems? Are you a confident communicator who thrives in a fast‑paced environment? We’re looking for a friendly, reliable Call Center Agent to join a team in Mechanicsburg, PA and deliver outstanding customer experiences every day. If you’re customer‑focused, motivated, and ready to grow—this could be the role for you! What You’ll Do<ul><li>Handling inbound and/or outbound calls with professionalism and empathy</li><li>Assisting customers with questions, requests, and issue resolution</li><li>Accurately documenting interactions in our system</li><li>Following call scripts, policies, and quality standards</li><li>Meeting performance goals for call quality, attendance, and productivity</li><li>Collaborating with team members and supervisors to improve service delivery</li><li>Maintaining a positive, customer‑focused attitude at all times</li></ul>
2026-03-17T00:00:00Z

Camp Hill, PA
onsite
Contract / Temporary to Hire
21 - 24 USD / Hourly
We are seeking an energetic and motivated Customer Service Team Lead to support our call center operations in Camp Hill, Pennsylvania. This role is heavily focused on outbound calling, scheduling appointments for free estimates, and working hands-on alongside the team to support daily operations. The ideal candidate enjoys speaking with customers, staying organized, and helping keep the team running smoothly. Key Responsibilities:<ul><li>Make outbound calls to prospective customers to schedule appointments for free estimates</li><li>Support sales-related call efforts by confirming information and answering basic customer questions</li><li>Assist the call center team with daily tasks, call flow, and coverage as needed</li><li>Ensure appointments, notes, and customer information are accurately entered and maintained in the system</li><li>Handle customer questions or concerns in a professional and timely manner</li><li>Help monitor call activity and appointment flow to support daily goals</li><li>Collaborate with internal teams to ensure smooth scheduling and communication</li><li>Maintain a positive, team-oriented work environment</li><li>Follow company policies and procedures related to customer interactions and data handling</li></ul>
2026-04-13T00:00:00Z

Camp Hill, PA
onsite
Temporary
20 - 22 USD / Hourly
We’re partnering with a growing company in the Camp Hill area that’s looking for a confident, organized Sales Support Representative to help keep the sales team’s calendar full. This role is all about making phone calls and scheduling qualified meetings—no hard selling required! What You’ll Be Doing<ul><li>Making outbound calls to prospective clients</li><li>Scheduling meetings and appointments for the sales team</li><li>Confirming availability and updating calendars accurately</li><li>Entering notes and lead information into the CRM</li><li>Supporting sales reps by keeping pipelines organized and moving</li></ul>
2026-04-13T00:00:00Z

Harrisburg, PA
onsite
Temporary
21 - 24 USD / Hourly
Do you thrive in fast‑paced call center environments and enjoy coaching others to succeed? We’re partnering with a growing organization in the Harrisburg area that’s seeking a Call Center Lead to guide daily operations and support frontline customer service staff. What You’ll Be Doing<ul><li>Serving as a go‑to resource for Customer Service Representatives</li><li>Providing real‑time support, coaching, and call assistance</li><li>Monitoring calls and performance metrics</li><li>Assisting with scheduling, training, and quality standards</li><li>Escalating and resolving complex customer issues</li><li>Helping keep morale high and the floor running smoothly</li></ul>
2026-04-13T00:00:00Z