<p>We are looking for an experienced Customer Service Representative to join a team in Conshohocken, Pennsylvania. This is an onsite contract-to-permanent position, offering an excellent opportunity to grow within a dynamic and fast-paced environment. You will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and supporting client needs effectively.</p><p><br></p><p>Responsibilities:</p><p>• Handle customer account requests, including updating payment methods, adjusting due dates, and resolving account-related concerns.</p><p>• Collaborate with merchants and internal departments to resolve installation or product-related challenges.</p><p>• Escalate complex or sensitive issues, such as legal or regulatory concerns, to the appropriate team for resolution.</p><p>• Provide accurate information and assistance to clients through inbound and outbound calls.</p><p>• Maintain thorough and organized documentation of all customer interactions and resolutions.</p><p>• Utilize Google Suite and proprietary software systems to manage customer information efficiently.</p><p>• Participate in ongoing training and development to stay updated with company policies and procedures.</p><p>• Actively contribute to team goals by ensuring timely and detail-oriented support for all customer inquiries.</p><p>• Offer voluntary weekend support for overtime as needed.</p><p>• Work closely with team members to ensure seamless communication and service delivery.</p>
We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability.<br><br>Responsibilities:<br>• Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.<br>• Accurately process and manage order entries, ensuring all details are recorded correctly.<br>• Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.<br>• Collaborate with internal teams to ensure smooth handling of customer requests and orders.<br>• Utilize company systems and tools to track and manage customer interactions effectively.<br>• Ensure compliance with company policies and procedures during all customer interactions.<br>• Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.<br>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
<p>Are you passionate about delivering exceptional service and making a positive impact? Robert Half is seeking a dedicated Customer Service Representative to support a local and growing team. In this role, you’ll be the first point of contact for customers—resolving inquiries, addressing concerns, and ensuring a seamless experience.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Interact with customers via phone, email, and chat to provide timely solutions and support</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate cross-functionally with team members to resolve complex issues</li><li>Recommend process improvements to enhance the customer experience</li><li>Uphold company values with professionalism and empathy in every interaction</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Marlton, New Jersey. In this contract role, you will play a pivotal part in ensuring customer satisfaction through attentive communication and efficient service. This position requires working onsite for 25-30 hours per week and is expected to last 3-6 weeks, with the potential for extension.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with accuracy.<br>• Handle outbound calls to follow up with clients and provide additional support as needed.<br>• Process orders efficiently and ensure data entry is completed accurately.<br>• Assist customers in resolving issues related to sales and services.<br>• Promote upselling opportunities by understanding client needs and recommending suitable solutions.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to meet project goals and deadlines.<br>• Utilize computer systems effectively to manage customer accounts and process information.<br>• Deliver exceptional customer service to uphold the company’s standards and reputation.
<p>We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.</p><p>• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.</p><p>• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.</p><p>• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.</p><p>• Utilize Salesforce to manage customer information and streamline processes.</p><p>• Monitor and track order statuses, providing timely updates to customers and internal teams.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist with inbound and outbound calls, delivering attentive and courteous service.</p><p>• Support the team in achieving service targets and performance goals.</p><p>• Identify opportunities for process improvements and contribute to enhancing operational efficiency.</p><p>• Hours are 10:00 am to 6:30 pm.</p>
<p>We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.</p><p>• Manage and update client databases and customer relationship management systems accurately.</p><p>• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.</p><p>• Collaborate with data analysts to input and organize information efficiently in the CRM system.</p><p>• Utilize Microsoft Excel for sorting, formatting, and organizing data.</p><p>• Respond to inbound and outbound calls, delivering excellent customer service.</p><p>• Handle E-Mail correspondence professionally and promptly.</p><p>• Schedule appointments and maintain organized calendars.</p><p>• Assist in resolving system issues by identifying and correcting inaccuracies.</p><p>• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.</p>
<p>Our company is seeking a Customer Service Representative who is fluent in both English and Spanish to join our team. The ideal candidate will play a vital role in accepting orders from clients, processing shipments, and delivering exceptional customer support throughout the process.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accept and accurately process customer orders via phone, email, or online platforms.</li><li>Prepare and coordinate shipment documentation to ensure timely delivery.</li><li>Communicate clearly and professionally with customers in both English and Spanish, addressing inquiries and resolving issues.</li><li>Update order status and customer records using Excel spreadsheets and internal systems.</li><li>Manage email correspondence using Outlook and maintain organized records.</li><li>Work collaboratively with internal departments to support order fulfillment and customer satisfaction.</li></ul>
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system.<br>• Manage and update support tickets, ensuring accurate documentation and timely resolutions.<br>• Communicate clear next steps, schedules, and expectations to clients throughout the service process.<br>• Assign tickets to technicians based on urgency, skill requirements, and availability.<br>• Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently.<br>• Monitor ticket queues, ensuring timely responses and adherence to service protocols.<br>• Escalate complex issues when necessary to maintain high service standards.<br>• Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency.<br>• Identify recurring issues and provide recommendations to enhance client experiences.<br>• Collaborate with leadership to analyze workload trends and optimize technician utilization.
We are looking for a dedicated Medical Receptionist to join our team in Pennington, New Jersey. In this long-term contract role, you will be the first point of contact for patients, ensuring a welcoming and detail-oriented experience. This position offers an opportunity to contribute to the smooth operation of a medical office while providing excellent patient care.<br><br>Responsibilities:<br>• Greet patients warmly and manage the check-in process efficiently.<br>• Schedule patient appointments and handle rescheduling requests promptly.<br>• Answer and direct calls using a multi-line phone system, addressing inquiries or routing them appropriately.<br>• Maintain and update patient records in the electronic medical records (EMR) system.<br>• Assist with general front office duties to ensure the clinic operates smoothly.<br>• Verify patient information and confirm insurance details during check-in.<br>• Respond to questions regarding basic medical terminology or office procedures.<br>• Coordinate with medical staff to ensure seamless communication and scheduling.<br>• Monitor and manage the waiting area to create a comfortable environment for patients.
<p>Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul><p><br></p>