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6 results for Supply Chain Manager in Worcester, MA

Supply Chain Analyst

Marlborough, MA
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
We are looking for a Supply Chain Analyst to support planning, purchasing, and material flow for aerospace and defense manufacturing programs in Marlborough, Massachusetts. This position plays an important role in keeping production on track by coordinating supply needs, evaluating data trends, and working closely with suppliers and internal teams. The ideal candidate brings strong analytical ability, procurement knowledge, and an understanding of regulated manufacturing environments. Responsibilities:• Manage material planning and purchasing activities to help maintain consistent supply for manufacturing operations.• Review inventory levels, open demand, and scheduling priorities to address shortages and prevent production delays.• Build and maintain reports, dashboards, and key performance metrics using Excel, Power BI, or similar analytical tools.• Coordinate supplier sourcing, oversee purchase order activity, and follow up on urgent material needs to support delivery commitments.• Partner with engineering, operations, quality, and finance teams to align supply chain execution with program requirements.• Support adherence to applicable government and industry procurement standards within aerospace and defense programs.• Evaluate supplier performance and identify risks that could affect cost, quality, or on-time delivery.• Contribute to process improvement efforts that strengthen planning accuracy, material availability, and overall supply chain performance.
2026-07-13T00:00:00Z

Purchasing Manager

Grafton, MA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for an experienced Purchasing Manager to lead procurement activities that support manufacturing operations. This position is responsible for securing raw materials, packaging, operating supplies, and capital equipment while balancing cost, quality, and continuity of supply. The role works closely with production, finance, and other internal teams to keep materials available, strengthen supplier partnerships, and improve overall purchasing performance. For immediate interview call Victor Muller at 508 205 3126 Responsibilities:• Create purchasing strategies that support production schedules, inventory targets, and broader business objectives.• Manage supplier relationships for raw materials, packaging, services, and equipment to ensure dependable service and consistent quality.• Negotiate commercial terms, pricing agreements, and contracts to control spending and reduce supply risk.• Track market conditions, material pricing, and product availability to inform sourcing decisions and budget planning.• Coordinate with production, finance, and other departments to align procurement activity with operating plans and demand forecasts.• Oversee purchase orders through procurement systems, monitor order progress, and address discrepancies affecting delivery, billing, or quality.• Evaluate vendor performance using service, quality, and cost metrics, and drive corrective action when expectations are not met.• Maintain accurate documentation for contracts, transactions, and supplier records while ensuring compliance with company standards and applicable requirements.• Lead the purchasing and transportation process for manufacturing capital equipment sourced from global suppliers.• Identify opportunities to streamline procurement workflows, shorten lead times, and improve supply chain efficiency.
2026-07-15T00:00:00Z

Business Operations Manager

Auburndale, MA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
My cybersecurity client is seeking a detail-oriented, process-driven Business Operations Manager to support both internal operations and inbound sales coordination.This role is ideal for someone who can build structure, manage workflows, document SOPs, support onboarding/offboarding processes, and confidently serve as the first point of contact for prospective clients. (Newton, MA; Hybrid)What you’ll do:<ul><li>Develop and maintain SOPs and internal processes</li><li>Manage AP/AR and operational workflows</li><li>Coordinate employee and client onboarding/offboarding</li><li>Handle inbound leads and manage the sales pipeline</li><li>Conduct discovery calls and present service offerings</li><li>Maintain accurate HubSpot CRM records</li><li>Support executive scheduling, logistics, and event coordination</li></ul>
2026-06-22T00:00:00Z

Customer Service Manager

Windsor Locks, CT
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
A growing nationwide service-based organization, is seeking a Customer Service Manager to lead and oversee a high-performing team focused on customer service, account management, and operational excellence. This is a great opportunity for a strong leader who thrives in a fast-paced environment and enjoys building processes, developing teams, and driving results. This role is open due to growth and promotion internally. Job Description<ul><li>Lead, coach, and develop the Account Managers to support a high-performance, customer-focused culture</li><li>Oversee strategic accounts to ensure service expectations, customer needs, and contractual obligations are met</li><li>Serve as the point of escalation for complex customer service and account-related issues</li><li>Build strong client relationships through proactive communication and service support</li><li>Monitor team performance metrics, including response times, open work order aging, and service levels</li><li>Support new account rollouts and partner cross-functionally to ensure smooth implementation</li><li>Oversee quoting, work order communication, and account documentation processes</li><li>Partner with the Director on special projects with priority clients</li></ul> Qualifications<ul><li>Associates or Bachelors Degree preferred</li><li>5+ years of experience in customer service, account management, or related role</li><li>2+ years of leadership or supervisory experience( you will oversee a small team)</li><li>Experience in a service-based industry such as facilities, mechanical/HVAC, construction, manufacturing or related environments</li><li>Strong communication, organizational, and problem-solving skills</li></ul> If you are interested in this opportunity and would like to be considered, apply today or email your resume to kelsey.ryan@roberthalf(.com)
2026-07-21T00:00:00Z

Customer Service Manager

Northborough, MA
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
We are looking for a Customer Service Manager to lead day-to-day customer support operations and ensure a responsive, organized experience for domestic and international clients in Northborough , Massachusetts. This role combines team leadership with hands-on order coordination, shipping support, and cross-functional collaboration across sales, production, and quality teams. The ideal candidate brings a strong background in regulated or manufacturing environments and is comfortable improving processes while maintaining high service standards. Responsibilities:• Lead, coach, and evaluate customer service team members to build a high-performing department focused on accuracy, responsiveness, and customer satisfaction.• Partner with sales leadership and internal stakeholders to deliver consistent service, resolve escalations, and support business objectives.• Oversee open orders, quotations, and proforma activity to ensure timely follow-up, accurate communication, and on-schedule shipment execution.• Manage international order fulfillment from order review through delivery, including coordination with distributors, carriers, and internal teams.• Prepare and review export-related paperwork such as proforma invoices, delivery documentation, shipping records, and related transaction files.• Confirm inventory availability, communicate shortages or backorders to the appropriate teams, and help align customer commitments with production timelines.• Support returns and initial complaint handling, partnering with quality personnel when product concerns require further investigation.• Maintain accurate customer records and operational notes in CRM or order management systems while ensuring service and shipping areas remain organized and properly supplied.• Update departmental procedures and work instructions as processes evolve, and contribute to marketing or administrative initiatives when needed.
2026-07-22T00:00:00Z

Procurement Specialist

Middleton, MA
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for a Procurement Specialist to support purchasing operations for a services organization in Middleton, Massachusetts. This is a great opportunity for recent college graduates! This Long-term Contract position focuses on coordinating procurement activities, maintaining accurate order records, and helping ensure materials and services are obtained efficiently. The role is well suited for someone who is organized, detail-oriented, and comfortable managing administrative and logistical tasks in a fast-paced environment. Responsibilities:• Process purchase requests and create purchase orders while ensuring accuracy, completeness, and timely follow-through.• Coordinate with internal teams and external vendors to support day-to-day buying activities and maintain smooth procurement workflows.• Track order status, delivery timelines, and related logistics to help keep purchasing activities on schedule.• Maintain procurement data, update spreadsheets, and perform detailed data entry to support reporting and record accuracy.• Assist with contract-related documentation and support procurement discussions with suppliers as needed.• Provide administrative support for corporate procurement operations, including organizing files, preparing documents, and responding to routine inquiries.• Monitor purchasing records and resolve discrepancies involving orders, pricing, or shipment details in collaboration with stakeholders.
2026-07-22T00:00:00Z