We are seeking a polished and detail oriented Workplace Experience Coordinator (Concierge) to support a high-end corporate environment in Chicago, IL. This role is ideal for candidates with a hospitality-driven mindset who thrive in fast-paced settings and enjoy delivering a white-glove, 5-star experience to clients and employees. <br> This position will support both front desk/concierge operations and service center functions (mail/print support) as needed. <br> Responsibilities: Serve as the first point of contact, greeting guests and providing a high level of customer service Answer and direct calls, manage front desk operations, and respond to inquiries Support mail and print services, including sorting mail, handling deliveries, and assisting with printing/binding (as needed) Assist with catering coordination, including receiving deliveries and setting up/breaking down food for meetings Maintain clean and organized common areas, including light upkeep (e.g., coffee machines) Communicate effectively with internal teams regarding requests, issues, and priorities Provide on-call coverage, including potential same-day support
We are looking for an experienced Project Coordinator to join our team in Chicago, Illinois. This is a long-term contract position that requires a proactive individual to manage diverse responsibilities, including application oversight, vendor relations, and business communication. The ideal candidate will possess a balanced combination of technical insight and business-facing acumen, ensuring smooth operations and collaboration across teams.<br><br>Responsibilities:<br>• Manage day-to-day application oversight and ensure functionality across platforms such as Salesforce, Juniper, and NetSuite.<br>• Coordinate with vendors and third-party application managers to address operational needs.<br>• Facilitate communication between business teams and technical teams to bridge gaps and align priorities.<br>• Perform quarterly audits and assist with break/fix troubleshooting tasks.<br>• Address Zendesk tickets weekly, with an average volume of 10–15 tickets.<br>• Handle license provisioning and support ongoing BI/reporting implementations.<br>• Assist with periodic application reviews and ensure compliance with operational standards.<br>• Provide light project management oversight, collaborating with entry level PMs on tracking and tactical tasks.<br>• Adapt quickly to reduced team capacity and manage a wide range of responsibilities effectively.<br>• Work on-site four days a week in a hybrid environment, ensuring hands-on support and coordination.