We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Draper, Utah. In this long-term contract position, you will play a vital role in providing technical assistance and support to both local and remote employees. This role requires strong troubleshooting abilities and the capacity to handle a diverse range of IT responsibilities effectively.<br><br>Responsibilities:<br>• Manage user accounts and permissions using Active Directory and Okta throughout their lifecycle.<br>• Provide timely and effective technical support for help desk issues, ensuring minimal disruption to users.<br>• Configure and deploy corporate workstations for new hires and existing staff upgrades.<br>• Assist employees with resolving hardware, software, and networking concerns, both locally and remotely.<br>• Maintain and troubleshoot office meeting room technologies, including audiovisual equipment.<br>• Collaborate with cross-functional teams to execute IT projects, system upgrades, and process enhancements.<br>• Utilize tools such as Microsoft Intune or Desktop Central to manage Windows environments efficiently.<br>• Work with a variety of SaaS platforms, including Google Suite, Jira, Confluence, Okta, and Zapier.<br>• Contribute to automation initiatives to streamline IT operations and improve system efficiency.