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4 results for Help Desk Analyst in Woodinville, NY

Help Desk Analyst I

Ridgefield, CT
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Ridgefield, Connecticut. In this role, you will provide technical support and excellent customer service to clients, ensuring the smooth operation of computer systems and networks. If you thrive in a fast-paced environment and have a strong foundation in troubleshooting and IT support, we encourage you to apply. Responsibilities: • Deliver attentive and courteous customer service to clients, addressing technical inquiries effectively. • Diagnose and resolve technical issues efficiently using a ticketing system. • Provide support for client networks and technologies, including Windows operating systems, Office 365, Azure, and mobile devices. • Conduct routine maintenance on PCs, peripherals, and printers to ensure optimal performance. • Manage disaster recovery backup solutions, ensuring data integrity and security. • Escalate unresolved issues to appropriate teams or personnel as necessary. • Communicate with clients to keep them informed about incident progress, upcoming changes, and potential outages. • Collaborate with vendors and partners to resolve complex client issues. • Document resolutions thoroughly for scalability and future reference. • Assist the Proactive team with technical services and project-related support tasks.
2026-04-21T12:13:44Z

Business Analytics/Data Analyst

Stamford, CT
remote
Temporary / Contract
60.00 - 65.00 USD / Hourly
Our client in the Lower Fairfield, CT area has an opening for Business Analyst Consultant. In this long-term contract role, you will play a pivotal part in driving data-driven insights and supporting strategic decisions across a dynamic organization. The ideal candidate will bring a wealth of expertise in data analysis and business intelligence, paired with a deep understanding of industry-specific practices. Responsibilities:• Produce accurate and detail-oriented reports tailored to a diverse range of stakeholders.• Leverage best practices to ensure data analysis aligns with industry standards and organizational objectives.• Collaborate with teams to deliver actionable insights based on cleaned and organized data.• Utilize expertise in multiple data systems to streamline reporting processes and enhance efficiency.• Ensure high levels of accuracy and attention to detail in all data-related outputs.• Support strategic decision-making by analyzing transaction timelines and other critical metrics.• Apply knowledge of private equity operations to optimize data reporting and visualization.• Develop and maintain data visualization tools to communicate findings effectively.• Manage the integration and analysis of data across multiple operating systems.• Partner with senior executives to align analytics initiatives with organizational goals.If you are interested in this Business Analyst role, please email your resume in a Word format to joseph.colagiacomo@roberthalf with the subject line: "Business Analyst"
2026-04-23T17:08:43Z

Billing Analyst

Woodcliff Lake, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a dedicated Billing Analyst to join our team on a long-term contract basis in Woodcliff Lake, New Jersey. In this role, you will handle key billing operations, accounts receivable processes, and customer service tasks to ensure smooth financial transactions. This position requires expertise in billing systems and a strong focus on accuracy and efficiency. Responsibilities: • Manage billing processes, including creating, reviewing, and issuing invoices to ensure accuracy and timeliness. • Oversee accounts receivable activities to maintain accurate records and ensure timely collections. • Utilize the Aderant system to process financial transactions and generate reports. • Collaborate with the export customer service team to address billing inquiries and resolve discrepancies. • Monitor and reconcile billing data to maintain compliance with company policies and financial standards. • Work closely with internal departments to streamline billing workflows and improve operational efficiency. • Prepare detailed reports on billing metrics and provide insights for process improvements. • Support audits by providing necessary documentation and ensuring compliance with financial regulations. • Assist in troubleshooting and resolving issues related to billing systems and processes. • Ensure all financial records are maintained accurately and securely in line with company standards.
2026-04-08T17:34:02Z

Technical Lead (.NET)

Mahwah, NJ
onsite
Permanent / Full Time
150000.00 - 160000.00 USD / Yearly
We are seeking a hands-on technical leader with deep expertise in software development, infrastructure, and web application design. This role is responsible for shaping infrastructure strategy to ensure systems are scalable, efficient, and reliable. The ideal candidate will lead initiatives that tackle questions such as how to improve application speed and how to prepare platforms to seamlessly support growing traffic, ultimately driving solutions that enhance performance and reliability across the organization. Responsibilities<ul><li>Define and drive backend, infrastructure, and DevOps strategy</li><li>Architect scalable, secure, and reliable systems</li><li>Diagnose and resolve performance, infrastructure, and integration issues</li><li>Oversee backend development, including coding standards, integrations, and APIs</li><li>Lead infrastructure tooling, cloud strategy, automation efforts, and CI/CD pipelines</li><li>Evaluate new tools and frameworks to improve efficiency and system performance</li><li>Establish metrics and KPIs to measure infrastructure performance</li><li>Implement proactive monitoring, logging, and alerting solutions</li><li>Manage infrastructure budgets with a focus on cost optimization</li><li>Communicate technical solutions clearly and effectively to stakeholders at all levels</li><li>Conduct all code reviews, ensuring quality, consistency, and best practices across the team</li><li>Manage frontend and database infrastructure, addressing performance bottlenecks and recurring issues caused by poor architecture</li></ul>
2026-04-24T14:28:51Z