<p>Are you a customer-focused collections professional who enjoys solving problems and helping customers? We are seeking a <strong>Collections & Accounts Receivable Specialist</strong> to join our growing moving and storage company. In this role, you will work closely with customers and internal teams to ensure timely payment of invoices, resolve billing concerns, and maintain accurate account records for residential and commercial moving projects.</p><p>Key Responsibilities</p><ul><li>Contact customers by phone and email regarding past-due balances and outstanding invoices.</li><li>Follow up on unpaid invoices for completed residential and commercial moves.</li><li>Assist customers with questions regarding invoices, deposits, final move balances, and payment options.</li><li>Respond to inquiries related to packing services, storage charges, delivery fees, and other moving-related expenses.</li><li>Establish and document payment arrangements when appropriate.</li><li>Investigate and help resolve billing disputes, payment issues, and account discrepancies.</li><li>Partner with Sales, Operations, and Move Coordinators to research and resolve customer concerns.</li><li>Review accounts receivable aging reports and proactively follow up on delinquent balances.</li><li>Process, post, and apply customer payments accurately.</li><li>Research unapplied cash, credits, deductions, and account adjustments.</li><li>Maintain detailed collection notes and ensure customer account information remains up to date.</li><li>Assist with invoicing, account reconciliations, and other daily A/R functions.</li><li>Escalate seriously delinquent accounts to management as needed.</li><li>Support month-end accounts receivable activities and reporting.</li><li>Utilize accounting, billing, CRM, and other business systems to manage customer accounts efficiently.</li><li>Leverage automated reminders and technology tools to organize and prioritize collection efforts.</li></ul><p><br></p>
<p>We are currently seeking a Collections Specialist in Middlesex County, NJ. In this role, you will be responsible for managing the collections process, maintaining accounts receivable records, reviewing and monitoring aging reports, and following up on outstanding balances to ensure timely payments. If you are looking for a new opportunity to utilize your skills and grow professionally, this could be the position for you!</p><p><br></p><p>Responsibilities:</p><p>• Monitor customer accounts to identify overdue balances and initiate collection efforts.</p><p>• Process customer payments and update account information accurately.</p><p>• Contact clients via phone, email, or mail to follow up on outstanding invoices.</p><p>• Investigate and resolve billing discrepancies or disputes in a timely manner.</p><p>• Monitor and manage aging reports to prioritize past-due accounts.</p><p>• Maintain accurate records of communications, payments, and account statuses.</p>
<p>Our client is seeking a <strong>Collections Specialist </strong>to support their team on a project basis through the end of the year. The position focuses on maintaining account performance, resolving delinquency issues, and delivering effective customer interactions. This role is fully onsite in Somerset County, NJ. </p><p><br></p><p><strong>Collection Specialist Responsibilities:</strong></p><p><br></p><p>• Manage a portfolio of past-due consumer and commercial accounts, following established collection practices to reduce delinquency.</p><p>• Contact customers by phone and written correspondence to discuss outstanding balances, secure payment commitments, and document all collection activity accurately.</p><p>• Review account histories and billing details to identify payment issues, recommend next steps, and support timely resolution.</p><p>• Coordinate with internal teams to address account discrepancies, update records, and ensure collection efforts align with institutional policies.</p><p>• Monitor repayment arrangements and follow up consistently to improve account recovery and maintain service standards.</p><p>• Apply banking or credit union collection procedures while handling sensitive financial conversations with care and discretion.</p>
We are looking for an experienced Collections Specialist to support premium receivables and billing operations for a leading insurance organization in Warren, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who can manage complex accounts, strengthen cash recovery efforts, and work closely with internal teams as well as brokers and agents. The role requires sound judgment, strong negotiation skills, and the ability to resolve escalated collection and payment issues while helping improve operational controls and processes.<br><br>Responsibilities:<br>• Manage complex billing and collection activity tied to receivables, including deductible-related accounts and higher-risk portfolios.<br>• Investigate and resolve payment application discrepancies, outstanding balances, and unapplied cash to improve account accuracy.<br>• Develop and execute collection strategies for overdue accounts, including negotiated payment arrangements and recovery plans.<br>• Handle disputed receivables and other escalated matters by coordinating with stakeholders to reach timely resolution.<br>• Partner with Underwriting, Finance, brokers, and agents to address premium-related issues and support effective collections outcomes.<br>• Oversee recovery activity for aged and high-value balances, including coordination with external collection resources when needed.<br>• Serve as a senior point of contact for escalation matters arising from offshore support teams and complex account situations.<br>• Provide guidance to less experienced team members and share best practices that improve consistency and performance.<br>• Identify process gaps and recommend stronger digital or manual controls that support governance, reporting, and cash flow improvement.
We are looking for an experienced Collections Specialist to join a financial institution in New York, New York on a Contract basis. This role is ideal for someone who is detail oriented and can manage assigned accounts with confidence, maintain consistent client communication, and drive timely payment resolution in a high-volume environment. The position partners closely with collections leadership and requires strong judgment, organization, and accuracy when working across financial records and account activity.<br><br>Responsibilities:<br>• Manage a designated portfolio of commercial and consumer accounts, prioritizing follow-up activities to support timely recovery of outstanding balances.<br>• Conduct a large volume of outbound collection calls and related outreach to clients, maintaining professionalism while working toward payment commitments and issue resolution.<br>• Review account status, billing details, and payment history to identify delinquency trends and determine appropriate collection strategies.<br>• Collaborate with the Collections Manager and Team Lead to address escalated matters, align on account actions, and support overall team performance.<br>• Record collection activity, client interactions, and payment arrangements accurately in tracking systems and supporting documentation.<br>• Use Excel and nCino to monitor account updates, organize portfolio data, and prepare reports related to collection efforts and aging balances.<br>• Coordinate with internal stakeholders to investigate account discrepancies, clarify billing questions, and help remove barriers to payment.<br>• Ensure collection activities are handled in accordance with established policies, regulatory expectations, and institution standards.
<p>A busy firm in the Livingston area is seeking a Collections Specialist to join their growing firm. This Collections Specialist will get the chance to support accounts receivable and collections activities for a well known law firm. This Collections Specialist role requires a detail-oriented communicator who can work effectively with attorneys, legal support staff, clients, and finance colleagues while managing collection efforts with accuracy and discretion. The ideal Collections Specialist is comfortable balancing independent follow-through with team collaboration and can use financial and Microsoft Office tools to keep payment activity, reporting, and documentation organized. Other responsibilities of this Collections Specialist will include but not be limited to:</p><p><br></p><p>Collections Specialist Responsibilities:</p><p>• Partner with attorneys, legal assistants, and finance team members to coordinate collection activity and address outstanding receivables.</p><p>• Communicate with clients regarding invoices, payment status, and past-due balances to help drive timely resolution of open accounts.</p><p>• Support assigned partners by monitoring accounts receivable and taking appropriate follow-up action on aging balances.</p><p>• Prepare recurring and ad hoc receivables reports for attorneys, clients, and leadership to support collection strategy and account review.</p><p>• Produce month-end and year-end collection summaries with a high level of accuracy and attention to deadlines.</p><p>• Generate and send reminder statements on a monthly basis to encourage prompt payment.</p><p>• Maintain complete, well-structured accounts receivable records and ensure documentation is current and easy to retrieve.</p><p>• Work closely with accounting personnel to resolve payment application issues, duplicate remittances, and matters involving funds held in trust.</p><p>• Document collection outreach and account updates in the firm’s document management system to ensure clear tracking of activity.</p><p><br></p><p>This Collections Specialist role is paying between $75,000 and $90,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p><strong>Title:</strong> AI Specialist</p><p><strong>Reports To:</strong> Director, Information Technology – North America</p><p><strong>Experience:</strong> 1–4 years</p><p><strong>Employment Type:</strong> Full-time</p><p><br></p><p><strong>Position Summary</strong></p><p><br></p><p>The AI Specialist leads the organization’s practical adoption of AI solutions. <em>Note: This is a business process automation and enablement role rather than a data science or AI engineering position.</em> The primary focus is identifying where AI assistants, bots, and agents can eliminate manual workloads, deploying those solutions using low-code platforms, and establishing the training, governance, and strategic roadmap necessary to ensure safe and effective company-wide adoption.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong></strong></p><p><em>Automation with Bots & Agents</em></p><ul><li>Partner across departments to identify repetitive, rules-based, or document-heavy tasks suitable for AI or automation.</li><li>Build and maintain agents and bots using Copilot Studio, Power Automate, and similar low-code platforms.</li><li>Document every use case including business problem, process flow (before/after), data sources, functional owner, and measurable ROI.</li><li>Manage and prioritize the AI use-case backlog and report progress to IT leadership.</li></ul><p><em>Training & Change Management</em></p><ul><li>Develop and deliver tailored AI training for employees across skill levels (from basic prompting techniques to building simple low-code agents).</li><li>Create user resources, including quick-reference guides, prompt libraries, and recorded training sessions.</li><li>Establish and facilitate a network of departmental "AI Champions" to drive grassroots adoption.</li><li>Track utilization of licensed AI tools and advise leadership on licensing optimization.</li></ul><p><em>Strategy & Governance</em></p><ul><li>Draft and maintain an enterprise AI strategy and roadmap aligned with key business objectives.</li><li>Partner with leadership to author the organization's AI acceptable use policy, ensuring alignment with existing IT security, data classification, and vendor assessment standards.</li><li>Evaluate prospective AI vendors and tools for data privacy, security, cost efficiency, and technical fit.</li><li>Collaborate with the M365 Administrator on data readiness for Copilot (permissions, sensitivity labels, and access controls across SharePoint and Teams).</li></ul><p><br></p>
<p>We are looking for a Human Resources Specialist to join our team in Norwalk, Connecticut. In this role, you will support various HR functions, including, recruiting, benefits administration, onboarding, and compliance-related tasks. Reporting directly to the HR Manager, you will serve as a key resource for HR policies and procedures while contributing to the smooth operation of the department.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end recruiting efforts, including job postings, resume screening, and candidate communication.</p><p>• Prepare and distribute offer letters based on approved compensation packages.</p><p>• Coordinate pre-employment requirements such as background checks, drug screenings, and physical exams.</p><p>• Benefits administration </p><p>• Oversee orientation and safety training to ensure seamless onboarding.</p><p>• Maintain accurate onboarding documentation and ensure compliance with established policies.</p><p>• Assist in the administration of employee records and support HR policy implementation.</p><p>• Act as a point of contact for employees regarding HR-related inquiries and procedures.</p><p>• Support Workers’ Compensation administration and ensure compliance with relevant regulations.</p><p>• Collaborate with multiple operational departments to address HR needs and provide guidance.</p><p>• Utilize office software, including Microsoft Excel and Word, for efficient HR documentation and reporting.</p><p><br></p><p>If interested, please email your resume directly to anthony.riccio@roberthalf(.com)</p>