We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will oversee the administration and maintenance of key systems and technologies, ensuring optimal performance and security. The ideal candidate will have a strong background in Microsoft technologies, virtualization platforms, and networking solutions.<br><br>Responsibilities:<br>• Manage and maintain Microsoft 365 cloud products and services, ensuring seamless operation and user support.<br>• Administer Microsoft Active Directory environments, including user management and group policy configurations.<br>• Oversee VMware and Windows server systems, ensuring reliability, performance, and scalability.<br>• Maintain and optimize storage solutions, ensuring data availability and system integrity.<br>• Configure and troubleshoot networking components such as switches, firewalls, access points, and circuits.<br>• Implement and enforce security protocols across systems to safeguard against vulnerabilities.<br>• Collaborate with team members to plan and execute system upgrades and maintenance.<br>• Provide technical support and guidance to users, resolving system-related issues efficiently.<br>• Create and maintain detailed documentation for systems and processes.<br>• Monitor system performance and proactively address any issues or inefficiencies.
<p>A growing organization in the <strong>Newburyport area</strong> is looking for a <strong>Systems Administrator</strong> to support daily IT operations and help maintain a secure, high-performing infrastructure environment.</p><p>This role will support <strong>servers, network infrastructure, Microsoft 365, and end users</strong>, while also assisting with system improvements and automation initiatives.</p><p><strong>Key experience:</strong></p><p> • Active Directory & Azure AD</p><p> • Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)</p><p> • Networking fundamentals (DNS, DHCP, TCP/IP, VPN)</p><p> • VMware or similar virtualization</p><p> • PowerShell or other scripting tools</p><p> • Desktop/server support & troubleshooting</p><p>This is a <strong>fully onsite role in Newburyport, MA</strong>, working closely with the internal IT team to support both infrastructure and users.</p>
We are looking for a skilled Systems Engineer to join our team in Boston, Massachusetts. In this role, you will focus on managing and optimizing messaging and collaboration platforms, ensuring robust security measures, and providing technical expertise to support organizational goals. This is a long-term contract position within the banking industry, offering an excellent opportunity to work on cutting-edge solutions.<br><br>Responsibilities:<br>• Oversee the integration of Office 365 tenants to streamline collaboration and communication systems.<br>• Manage migrations and updates related to hybrid Exchange infrastructure, ensuring seamless operations.<br>• Perform administrative tasks for Microsoft Exchange and Cisco IronPort systems to optimize functionality.<br>• Design, monitor, and enhance the performance of messaging and collaboration platforms.<br>• Implement and refine security measures within Office 365 and Azure environments, including Conditional Access Policies and Data Loss Prevention strategies.<br>• Coordinate with monitoring teams to achieve efficient oversight of messaging systems.<br>• Collaborate with server, Azure, and help desk teams to resolve issues linked to Office 365 applications.<br>• Develop and maintain documentation for system upgrades, integrations, and best practices.<br>• Conduct capacity planning and performance tuning to ensure system reliability and scalability.
We are looking for a skilled Business Analyst to join our team in Watertown, Massachusetts. This is a long-term contract position that requires a proactive, detail-oriented individual with expertise in Salesforce and project coordination. The ideal candidate will excel at working cross-functionally, building user stories, and ensuring seamless collaboration across teams.<br><br>Responsibilities:<br>• Develop detailed user stories to support Salesforce enhancements and modifications.<br>• Analyze and validate data, addressing decision trees and related inquiries.<br>• Coordinate and schedule meetings, including roadshows to facilitate project communication.<br>• Track and manage action items arising from collaborative sessions with stakeholders.<br>• Conduct gap analyses to identify areas for improvement and ensure alignment with business needs.<br>• Review and organize documentation to support decision-making processes.<br>• Facilitate cross-functional collaboration to drive project success.<br>• Provide support in customer service initiatives, particularly in call center environments.
<p>We are looking for an IT Admin to join our client's team on contract to permanent basis in Boston, Massachusetts. In this role, you will be responsible for supporting and enhancing IT systems while providing hands-on assistance to employees. This position requires a proactive approach to problem-solving and the ability to deliver exceptional technical solutions in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive and detail-oriented IT support to address user needs and business demands.</p><p>• Administer and maintain back-office systems, including servers, storage, and networking solutions.</p><p>• Manage and oversee SaaS-based applications such as Office 365, Slack, and Zoom.</p><p>• Develop and document efficient processes for onboarding and offboarding employees.</p><p>• Perform hardware inventory management to ensure timely availability for user needs.</p><p>• Provide remote assistance for networking, storage, and systems administration tasks.</p><p>• Foster strong relationships with internal stakeholders to enhance collaboration and support.</p><p>• Independently resolve technical issues, conduct root cause analysis, and implement preventive measures.</p><p>• Communicate effectively across teams and stakeholders to ensure clarity and alignment.</p><p>• Author and share detailed documentation for both user education and IT operations. </p>
<p>We are looking for an experienced IT Support Analyst to join our financial services client in Boston, Massachusetts. This role is focused on delivering white-glove technical support to end users while ensuring smooth and uninterrupted technology operations. The ideal candidate will have a strong background in resolving technical issues, providing hands-on and remote assistance, and maintaining a high standard of professionalism and customer service. This role is fully onsite in Boston. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to technical support requests, delivering attentive and high-quality service to minimize disruptions.</p><p>• Troubleshoot, resolve, and document software, hardware, and mobile device issues for end users.</p><p>• Set up, configure, and upgrade systems and software to maintain secure and efficient operations.</p><p>• Manage onboarding and offboarding processes, including account setup, hardware provisioning, and deactivation.</p><p>• Coordinate office equipment installations, workstation setups, and hardware relocations with thorough testing and organization.</p><p>• Provide support for conference room technology, ensuring smooth functionality for meetings and presentations.</p><p>• Administer Active Directory and Microsoft Entra ID accounts, including security group management and permissions.</p><p>• Develop user guides and documentation to enhance consistency and optimize IT support processes.</p><p>• Collaborate with infrastructure teams to enhance desktop and mobile computing environments.</p><p>• Maintain inventory of IT equipment and coordinate secure disposal of outdated hardware and e-waste.</p>
We are looking for a skilled Data Analyst to join our team on a long-term contract basis in Cambridge, Massachusetts. This role is ideal for someone who thrives in analyzing complex datasets, identifying trends, and delivering actionable insights. Your expertise in data reporting and visualization will be essential in supporting key organizational goals.<br><br>Responsibilities:<br>• Develop comprehensive reports and dashboards using Tableau to visualize and present data effectively.<br>• Utilize PeopleSoft to extract and manage data for reporting and analytical purposes.<br>• Conduct detailed investigations into suspected fraud cases and provide analytical insights.<br>• Monitor and analyze patterns in fraud analytics to identify risks and recommend solutions.<br>• Collaborate with cross-functional teams to ensure data accuracy and integrity.<br>• Apply anti-fraud measures to detect and prevent fraudulent activities.<br>• Perform thorough data analysis to uncover trends and deliver actionable recommendations.<br>• Maintain documentation of findings and processes to support organizational transparency.<br>• Present findings and recommendations to stakeholders in a clear and concise manner.<br>• Continuously improve reporting processes and tools to enhance data-driven decision-making.
<p>We are looking for a skilled Data Analyst / Engineer to join our team on a contract basis remotely. This role focuses on financial data processing, automation, and reporting within a dynamic environment. The ideal candidate will excel at managing data workflows, automating manual processes, and delivering accurate insights to support business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Extract and reconcile financial data from multiple databases, ensuring accuracy and consistency across accounts receivable, accounts payable, and general ledger lanes.</p><p>• Automate manual reporting processes by developing repeatable daily and month-end pipelines for reliable and auditable data.</p><p>• Design and oversee data workflows across development, production, and utility databases, ensuring secure and efficient access.</p><p>• Create and deliver advanced Excel-based reports using macros, formulas, and Power Query to enhance usability for finance teams.</p><p>• Implement data validation and snapshot techniques to support reconciliation and decision-making processes.</p><p>• Ensure the traceability and accuracy of financial data by establishing robust controls and audit mechanisms.</p><p>• Collaborate with stakeholders to understand reporting requirements and translate them into scalable solutions.</p><p>• Utilize expertise in SQL and Teradata Data Warehouse to optimize database objects and queries for performance.</p><p>• Develop and maintain documentation for automated processes and data workflows to ensure clarity and continuity.</p>
<p>We are looking for an experienced Senior Syteline (Infor CSI) Systems Analyst to join our team in Wrentham, Massachusetts. This on-site role offers the opportunity to take ownership of the implementation and optimization of our planning and purchasing systems within a manufacturing environment. The ideal candidate will be a proactive problem-solver with deep expertise in SyteLine configuration and a passion for driving efficiency across operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and enhance the SyteLine (Infor CSI) Planning and Purchasing modules to optimize system performance.</p><p>• Configure and refine planning parameters, vendor setups, and inventory policies to align with organizational goals.</p><p>• Collaborate with planners, buyers, and operations teams to ensure system behavior meets business needs and supports operational efficiency.</p><p>• Troubleshoot and resolve system issues such as inaccurate signals, inventory shortages, and excess stock.</p><p>• Lead reconfiguration efforts to support process improvements and scalability within the manufacturing framework.</p><p>• Maintain data accuracy and integrity across items, BOMs, routings, and vendor records.</p><p>• Develop and deliver testing, training, and documentation for system updates and changes.</p><p>• Serve as the in-house expert for SyteLine-related inquiries, providing guidance and solutions to cross-functional teams.</p><p>• Coordinate with IT teams and external consultants to implement advanced system functionalities when needed.</p><p>• Monitor system usage and recommend strategies for enhancing its effectiveness.</p>
<p>Financial Analyst position open.</p><p>For immediate interview call Victor Muller at 508 205 2136</p><p>Summary: Division Analyst is a business partner to their assigned Divisions and is responsible for all financial activity directly related to the assigned division. This will include, but not be limited to: budget preparation, financial reporting, forecasting, Grant & Contract invoicing, analyzing financial and operational data, reconciling balance sheet accounts and reporting.</p><p>Why Work for SMOC?</p><p>• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</p><p>• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.</p><p>• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</p><p>• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</p><p>• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</p><p>• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</p><p>Primary Responsibilities:</p><p>• Act as a business partner to the Division Directors and Program Managers by assisting them in all financial aspects of the division and related programs.</p><p>• Responsible for all revenue and expenses booked to assigned Divisions including ensuring appropriate accounting.</p><p>• Create monthly financial reports and develop budget to actual variance analysis in conjunction with division/program managers.</p><p>• In coordination with Division Directors, develop annual budget for each assigned program and divisions for submission to upper management.</p><p>• Forecast financial revenue and expenses on an as needed basis.</p><p>• Process and approve payments to vendors ensuring that invoices are charged to the proper GL codes.</p><p>• Develop and submit monthly/quarterly/annual billing reports for local, state and federal funding sources to include salary schedules, payment vouchers and statistics and progress reports.</p><p>• Reconcile all assigned G/L accounts on a monthly basis including deferred revenue and accounts receivable. Monitor and keep up to date on status of aged receivables.</p><p>• Periodic meetings with Division and Program Managers to review status of contract expenses and revenue.</p><p>• Work with Program staff to ensure all contracts documents are signed and submitted on timely basis.</p><p>• Participate in agency and funding authority audits and contract monitoring. Prepare schedules as needed (contract, donations, accounts receivable).</p><p>• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</p><p>• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.</p><p>• Other duties as assigned.</p><p><br></p>
<p>We are looking for a detail-oriented Sales & Data Analyst to join our team in Nashua, New Hampshire. In this role, you will be responsible for analyzing sales data, producing insightful reports, and ensuring data accuracy to support decision-making processes. The ideal candidate will have strong analytical skills and a passion for improving sales operations through data-driven insights.</p><p><br></p><p>Responsibilities:</p><p>• Generate daily, weekly, and monthly reports on pipeline metrics, bookings, revenue, and key performance indicators.</p><p>• Provide analytical support for management and board-level reporting, identifying trends and key drivers in sales performance.</p><p>• Extract, reconcile, and validate data across multiple systems to ensure consistency and accuracy.</p><p>• Identify and resolve discrepancies in sales and customer data while maintaining clean and reliable datasets.</p><p>• Assist with quote-to-order processes, ensuring order and pricing data are accurate and aligned with established sales procedures.</p><p>• Support sales forecasting, pipeline tracking, and quota performance analysis to aid strategic planning.</p><p>• Calculate and validate commission data, ensuring accurate documentation and tracking of payouts.</p><p>• Conduct ad hoc analyses to support business decision-making and improve operational efficiency.</p><p>• Contribute to process standardization and automation to enhance reporting workflows and scalability.</p>
We are looking for a highly skilled Software Engineer with expertise in Angular and Python to join our dynamic team on a contract basis. This position focuses on full-stack development and requires significant experience in creating large-scale UI applications. Based in Boston, Massachusetts, this role offers an opportunity to work closely with a technical lead in a fast-paced, collaborative environment.<br><br>Responsibilities:<br>• Develop and maintain large-scale UI applications using Angular and Python.<br>• Integrate third-party libraries into the existing platform to enhance functionality.<br>• Collaborate closely with the technical lead and a small team to ensure project success.<br>• Utilize full-stack frameworks to build scalable and efficient software solutions.<br>• Write clean, maintainable code following best practices in Python scripting and Angular development.<br>• Troubleshoot and resolve issues related to application integration and cloud platforms.<br>• Adapt quickly to new technologies and workflows in a fast-paced environment.<br>• Participate in code reviews and provide constructive feedback to team members.<br>• Ensure high-quality software delivery by performing rigorous testing and debugging.<br>• Document development processes and maintain clear communication with stakeholders.
<p>We are seeking a Data Architect to lead the design and evolution of data architecture. This individual will play a critical role in shaping how data is collected, stored, integrated, and consumed across the organization, supporting analytics, and reporting. The ideal candidate brings a balance of hands‑on technical depth, architectural leadership, and strong collaboration with business and technology stakeholders</p><p><br></p><p>Responsibilities</p><ul><li>Lead the design and implementation of scalable, secure, and high‑performing enterprise data architectures.</li><li>Define data architecture standards, reference architectures, and best practices across platforms.</li><li>Architect data solutions supporting analytics, BI, data science, and operational reporting.</li><li>Design and oversee data models for data warehouses, data lakes, and lakehouse architectures.</li><li>Partner with application, infrastructure, security, and analytics teams to ensure seamless data integration.</li><li>Evaluate and recommend data technologies, tools, and platforms aligned to business strategy.</li><li>Establish and enforce governance, data quality, metadata management, and lineage practices.</li><li>Provide technical leadership and mentorship to data engineers and analytics teams.</li><li>Translate business requirements into actionable data solutions for senior stakeholders.</li></ul>
Hours: part-time 15-20 hours per week<br>Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting<br>3 days per week<br>Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide technical assistance and support to end-users, ensuring smooth operations across hardware, software, and system platforms. This is a long-term contract position offering the opportunity to work onsite and contribute to a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Provide onsite desktop support, addressing technical issues and ensuring optimal system functionality.<br>• Assist users at IT kiosks with troubleshooting and resolving hardware or software concerns.<br>• Manage and support Windows operating systems, including configuration and updates.<br>• Utilize Office 365 tools to support end-user needs and resolve application-related issues.<br>• Administer Active Directory tasks, such as user account management and permissions.<br>• Work with Azure platforms to support IT infrastructure requirements.<br>• Respond to service desk tickets to resolve technical issues efficiently and effectively.<br>• Perform basic troubleshooting across hardware and software platforms to ensure seamless operations.<br>• Collaborate with team members to identify and implement process improvements.<br>• Maintain accurate records of issues and resolutions to enhance support services.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide high-quality technical support to end users while contributing to the stability and improvement of IT systems. Based in Waltham, Massachusetts, this position requires a blend of technical expertise, problem-solving abilities, and excellent communication skills to ensure seamless IT operations.<br><br>Responsibilities:<br>• Deliver Tier 1 and Tier 2 technical support for hardware, software, identity, and collaboration tools.<br>• Diagnose and resolve issues related to Windows and macOS devices, Microsoft 365 applications, and mobile devices.<br>• Perform user lifecycle management tasks, including onboarding, access updates, and offboarding.<br>• Configure, provision, and support laptops, mobile devices, and peripherals.<br>• Maintain accurate records of IT assets and devices.<br>• Administer and support core IT platforms such as Microsoft 365 and endpoint management systems.<br>• Investigate recurring issues, identify root causes, and propose solutions for operational improvements.<br>• Collaborate with Infrastructure and Security teams to implement fixes and preventive measures.<br>• Develop and update knowledge base articles and runbooks to standardize processes.<br>• Assist with testing and deployment of system updates and enhancements.
Position Purpose:<br><br>The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk.<br><br><br>Key Responsibilities:<br><br>· Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues.<br><br>· Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word).<br><br>· Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation.<br><br>· Monitor and respond to tickets via the help desk system within established SLAs.<br><br>· Assist with VPN, MFA, and SSO issues.<br><br>· Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center.<br><br>· Perform routine system maintenance, updates, and security compliance checks.<br><br>· Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom).<br><br>· Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement.<br><br>· Provide clear, friendly, and effective communication to users at all technical levels.<br><br>· Document troubleshooting steps, resolutions, and knowledge-base articles.<br><br>Required Skills & Experience:<br><br><br>· 3+ years of experience in an IT help desk or technical support role.<br><br>· Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications.<br><br>· Experience with Active Directory, Azure AD, MFA, and identity management.<br><br>· Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.).<br><br>· Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).<br><br>· Strong customer service mindset and ability to multitask.<br><br>· Excellent communication and interpersonal skills.<br><br>· Ability to work independently and as part of a team.<br><br>· Problem-solving mindset with attention to detail.<br><br>· Strong organizational skills and ability to prioritize work.<br><br>· Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
We are looking for a detail-oriented Operations Specialist to manage and maintain the facilities and operations of a banking institution in Littleton, Massachusetts. This long-term contract position involves overseeing building systems, grounds upkeep, and vendor relationships to ensure smooth operations across all credit union locations. The role requires a proactive approach to compliance, maintenance planning, and project management.<br><br>Responsibilities:<br>• Oversee the maintenance and functionality of mechanical, electrical, and plumbing systems across multiple facilities.<br>• Manage repair and renovation projects, ensuring they are completed within budget and on schedule.<br>• Coordinate physical security measures, including alarm systems and key access protocols.<br>• Develop and implement a comprehensive five-year facilities and preventative maintenance plan.<br>• Supervise vendor relationships for services such as janitorial work, landscaping, and snow removal.<br>• Ensure compliance with local, state, and federal safety regulations, maintaining accurate documentation.<br>• Act as the primary liaison for construction and renovation projects, collaborating with contractors to meet deadlines and budgetary requirements.<br>• Negotiate and manage contracts with vendors, maintaining detailed records of agreements and equipment.<br>• Administer office supply procurement systems and ensure operational efficiency.<br>• Conduct occasional physical activities related to facilities inspections and maintenance.
<p>We are looking for an Operations Specialist with expertise in trade management to join our team in Boston, Massachusetts. This is a long-term position offering a hybrid work schedule of three days in-office and two days remote. The role involves overseeing operational processes, ensuring quality assurance, and driving productivity in trade-related functions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee day-to-day trade operations, including receipt, verification, and reconciliation tasks to ensure seamless workflows.</p><p>• Conduct thorough reviews of security processes and risk profiles to maintain compliance and mitigate potential issues.</p><p>• Act as a subject matter expert to provide guidance and support on trade management processes and related operational challenges.</p><p>• Ensure the timely resolution of discrepancies, such as missing invoices, through effective collaboration with relevant teams.</p><p>• Develop and implement reporting frameworks to track operational performance and productivity metrics.</p><p>• Lead quality assurance initiatives to uphold high standards in operations and improve overall efficiency.</p><p>• Collaborate with cross-functional teams to authenticate trade transactions and ensure accuracy.</p><p>• Identify areas for process improvement and implement solutions to optimize trade management workflows.</p><p>• Provide training and mentorship to team members to strengthen expertise and enhance operational capabilities.</p><p>• Support transitions to permanent placement by facilitating smooth onboarding and integration processes.</p>